# Splio Reviews **Vendor:** Splio **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 9 ## About Splio Splio is one of the first French marketing technology scale-ups to evolve its CRM from SaaS to an AI-first model with over 30% of annual recurring revenue (ARR) coming from AI. Based in Paris, the company has 180 employees across four offices in Europe and the MEA region (Middle East and Africa). As conversation is set to become the new digital default, CRM must keep pace with the speed of agentic commerce without losing what sets it apart: a personalized relationship that creates value. Splio’s vision is CRM where prediction becomes the foundation of personalization at scale, on the brand’s channels as well as in new third-party conversational spaces. Splio offers brands an AI-first CRM powered by Tinyclues AI, enhanced with generative and agentic capabilities in addition to predictive AI, to orchestrate personalized customer marketing at scale across all their channels (email, SMS, RCS, WhatsApp...). Splio also includes Ask My CRM, an intelligent copilot agent that makes customer knowledge easier to access, detects opportunities, and recommends practical actions daily. Already adopted by over 500 companies (retail, telecom, tourism, transportation...) in Europe and MEA, Splio is used daily by brands such as Air France, Fnac Darty, Pierre Hermé, SNCF Connect, KIABI, Cyrillus, APC, Izak, SAMSUNG and Orange. ## Splio Pros & Cons **What users like:** - Users appreciate the **AI automation** in Splio, enhancing campaign efficiency and customer engagement for various sectors. (2 reviews) - Users appreciate the **AI-driven automation** of Splio, streamlining campaign processes and enhancing customer engagement effectively. (2 reviews) - Users value the **automation efficiency** of Splio, enhancing their marketing campaigns and improving customer engagement. (2 reviews) - Users value the **excellent customer support** provided by Splio, enhancing their overall experience and satisfaction. (2 reviews) - Users appreciate the **ease of use** of Splio, making setup and integration straightforward for effective marketing. (2 reviews) - Users rave about Splio's **automation features** , streamlining complex campaigns and enhancing engagement effortlessly. (1 reviews) - Users value the **customer engagement capabilities** of Splio, fostering personal connections and boosting loyalty efficiently. (1 reviews) - Customization (1 reviews) - Data Segmentation (1 reviews) - Easy Creation (1 reviews) **What users dislike:** - Users find **data accessibility challenging** , particularly with integration and social media functionality, impacting user experience. (1 reviews) - Users find Splio's services valuable, but the **high costs** make it challenging for startups to onboard. (1 reviews) - Users find **integration difficult** , struggling with data and social media connections that hinder effective usage. (1 reviews) - Users report **integration issues** with Splio, finding it challenging to use and connect with social media effectively. (1 reviews) - Users find the **lack of integrations** frustrating, hindering effective use and social media connectivity. (1 reviews) - Limited Functionality (1 reviews) - Not Intuitive (1 reviews) - Onboarding Difficulties (1 reviews) - Onboarding Issues (1 reviews) - Poor Customer Support (1 reviews) ## Splio Reviews ### 1. SPLIO: A Unique Marketing Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Kavya K. | Free Lancer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Splio?** Splio is an unique marketing platform that helps companies to deal with customers with an ai powered platform, from analyzing customer data to providing customized loyalty reward programme to reactivate the inactive users. Splio helps companies from different different backgrounds such as retail, food, E- commerce, Catering, Telecom and many more sectors. Splio helps brand to campaigns and promote their services through vairous modes, push messages, emails which increases the chances of re purchasing, also by sending eye catching offers to the loyalest customers is one of the best marketing trick of the splio. They provide an on call support facility for the brands which is the best thing according to me. Samsung one of the biggest company in the world truts splio which is a best thing, splio has an easy to use ai powered dashboard which is great. Overall if you are looking for the best marketing platform for your brand, splio can be the best option. Splio has been developed by the team of marketers and developers which make them the best option among all the competitors because they know the actual need of the companies of both the sectors. **What do you dislike about Splio?** Splio no doubt is an best marketing platform but they do charge higher then other marketing agencies which make them hard for the small brands (startups especially) to onboarding them. Splio interface requires a lot of customization tools which can be automatized by various ways, overall their is not such a thing for disliking splio, **What problems is Splio solving and how is that benefiting you?** Splio helping in customized marketing for the brands to reach their customers in an interactive manner and encourage them for re-purchasing or generating new customers through emails, push sms with high success rates. Splio do run campaigns for the customers and collects data and analyze them to make this marketing automation, overall splio helped us alot in the marketing to reach customers and re activate the inactive customers by their unique loyalty and reward programme. ### 2. great tool for marketing campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Vaibhav S. | student, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Splio?** use of ai to automate the campaign process. customer support is good. **What do you dislike about Splio?** not easy to use. Data integration is not easy and on point. Social media integration is not good. **What problems is Splio solving and how is that benefiting you?** it helps to automate the marketing campaign and make the whole workflow and process smooth. ### 3. Appreciate the workflows and automations | Superhelpful **Rating:** 4.0/5.0 stars **Reviewed by:** Himanshu S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Splio?** As head of marketing at a startup, Splio was transformative. Its automation let us launch complex campaigns across channels with little manual work, shifting our focus to strategy and creativity. It was cost-effective, merging multiple tools into one and using analytics to guide our spending, maximizing our budget. The platform's data tools helped us understand and connect with customers personally, boosting engagement and loyalty efficiently. Splio saved us time and money, significantly improving our marketing impact.I used it pretty frequently to keep a track. **What do you dislike about Splio?** It did have a learning curve. While the platform is already pretty simple but it took me sometime to train my interns on it. **What problems is Splio solving and how is that benefiting you?** Email workflows and post sign up journey communication. ### 4. Great tool for Retail Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Splio?** The best thing I like is it available also for offline marketing, as i am working at motorola company and we do retail marketing for the phones so it was the best thing that we started using in retail marketing. **What do you dislike about Splio?** As such I don't dislike anything because this is the best tool for our team. We have a big team for retail marketing and it is making tasks easy for everyone. So good decision! **What problems is Splio solving and how is that benefiting you?** Splio helps solve problems by learning about marketing from their blog. The benefits of Splio include learning about ambassadors and marketing. For retail team it is solving everything. ### 5. All the management at a place **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2023 **What do you like best about Splio?** It's constructive facilities helps in managing all at a place **What do you dislike about Splio?** There are some constructive features that are hard to follow **What problems is Splio solving and how is that benefiting you?** With this we can run all our marketing materials on different platforms at a time. ### 6. Very exciting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Splio?** I love being able to express myself. Spoilio does a great job with allowing me to be able to do so. It's fresh and give people a new way of being free. It's mobile and smart! **What do you dislike about Splio?** There's nothing to dislike! I love being able to access my wallet without having to go into my crazy purse. Splio is life changing and extremely innovative. Anyone would love it! **What problems is Splio solving and how is that benefiting you?** I love being able to access my wallet freely! No digging through my purse or patting myself down. It's easy and so less time consuming. Splio is the gift that keeps on giving. ### 7. Best platform for online/offline marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Splio?** The best thing I like is it available also for offline marketing and it's also good for small business. **What do you dislike about Splio?** Lake of desktop application support and no free version with limited functions. **Recommendations to others considering Splio:** Yes, definately go with free trial and check business performance. **What problems is Splio solving and how is that benefiting you?** I am not currently using program. But I just check for free version with limited functions. So user can get idea of business benifit with free program. ### 8. Splio Great for Marketing! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2021 **What do you like best about Splio?** One of the best parts about splio is there is a demo option before you purchase **What do you dislike about Splio?** Splio can be expensive if you are a small company **Recommendations to others considering Splio:** It is good for marketing **What problems is Splio solving and how is that benefiting you?** Splio helps solve problems by learning about marketing from their blog. The benefits of Splio include learning about ambassadors and marketing. ### 9. Good marketing platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Splio?** User interface is simple and easy to use. **What do you dislike about Splio?** There is not much to dislike, they offer a lot of helpful resources **What problems is Splio solving and how is that benefiting you?** Being able to automate marketing strategies and take it out of my hands ## Splio Discussions - [What is Splio used for?](https://www.g2.com/discussions/what-is-splio-used-for) - [View Splio pricing details and edition comparison](https://www.g2.com/products/splio/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A11%3A16+-0500&secure%5Bsession_id%5D=cc1678be-ddb0-4237-bcbb-b82d73be2732&secure%5Btoken%5D=083b9a1f22be62dcb1e6264d221a5ebf7f3981b7e98cf755de83c4e9d76a86c3&format=llm_user) ## Splio Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Splio Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,332 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,300 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (756 reviews)