---
title: CrowdTwist Reviews
meta_title: 'CrowdTwist Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CrowdTwist works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 2
  scale: '5'
date_modified: '2026-05-24'
parent_category:
  name: Demand Generation
  url: https://www.g2.com/categories/demand-generation
---

# CrowdTwist Reviews
**Vendor:** Oracle  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About CrowdTwist
CrowdTwist&#39;s customer loyalty platform enables brands to unlock unique insights and incremental value through omnichannel engagement. Our flexible SaaS solution leverages AI technology and predictive analytics to deepen brand-customer relationships and build emotional bonds. Forrester recognized CrowdTwist as a Leader in “The Forrester Wave™: Loyalty Technology Platforms, Q2 2019.” For more information, visit www.crowdtwist.com, email contactus@crowdtwist.com, or call 646.845.0646.




## CrowdTwist Reviews
  ### 1. Loyalty function

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mallayasamy K. | support engg, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about CrowdTwist?**

CrowdTwist - it is integrated to all pages like plp,pdp,cart,checkout(Like Earn & Save more points messages displays).

**What do you dislike about CrowdTwist?**

Am not facing any kind of issues in the crowd twist

**What problems is CrowdTwist solving and how is that benefiting you?**

Able to collect more points in the ecom website

  ### 2. Great partner, excellent platform, worth consideration for your loyalty needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark F. | President E-Commerce, Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2018

**What do you like best about CrowdTwist?**

Great partners, strategic, know the loyalty space and are always willing to make roadmap changes on their product.

**What do you dislike about CrowdTwist?**

Not much to dislike...  they could use a significant upgrade in their analytics tools but i believe they are working on that.

**What problems is CrowdTwist solving and how is that benefiting you?**

Created a loyalty program for us—too early in the life of the program to establish results.


## CrowdTwist Discussions
  - [What is CrowdTwist used for?](https://www.g2.com/discussions/what-is-crowdtwist-used-for)

- [View CrowdTwist pricing details and edition comparison](https://www.g2.com/products/crowdtwist/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+06%3A08%3A45+-0500&secure%5Bsession_id%5D=94ba40e3-0b5a-40c1-b034-94c4cd54f71f&secure%5Btoken%5D=d79454de7213f02e7e0a7f7b60328096835ee92c0f46e4db9a9cca3a594cd922&format=llm_user)

## CrowdTwist Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

## Top CrowdTwist Alternatives
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - 4.3/5.0 (605 reviews)
  - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,526 reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,377 reviews)

