Best Live Chat Software - Page 24

ThumbCrowd

ThumbCrowd AI bot builder helps you deliver stellar customer service with maximum efficiency, instant answers and 24/7 availability to your customers in a fun yet valuable way. Design your Bot once and leverage it across any chat platform including Facebook Messenger, Web, Slack, SMS, and more.

Average Rating: 4.8/5.0

Total Reviews: 2

Timworks

Timworks is a client support tool to help accountants build better relationships with their clients.

Average Rating: 5.0/5.0

Total Reviews: 1

Verifast AI

Verifast AI is the all-in-one AI chatbot for ecommerce brands - designed to help you convert, support, and grow at scale without hiring extra hands. It combines sales, support, and customer insight, so you can stop juggling tools and start turning conversations into revenue. Trusted by 250+ global D2C brands across beauty, wellness, fitness, and fragrance — verifast's AI chatbot recovers carts, handle post-sale issues, and generate qualified leads without a single manual flow. Everything works out of the box. It connects with Shopify, Gokwik, Zoho, ClickPost, Shiprocket, and more - no code required. Whether you're scaling across Tier 2/3 audience or optimizing for peak sales weekends, the ai sales chatbot works 24/7 across your PDPs, homepages, landing pages, and even WhatsApp. Start your 7 - day free trial — no Credit card required. 💬 Boost Sales • Boost conversions – Recommend the right products based on user goals and behavior • Nudge customers – Trigger contextual nudges (discounts, reviews, urgency) in-chat • Upsell smartly – Auto-suggest bundles and higher-value SKUs during conversations • Recover carts – Detect hesitation and push checkout reminders in real time • Close instantly – Apply discount codes and offers right within the chat 👨🏻‍💻 Automate Support • Resolve 90% of queries – Automate order tracking, returns, cancellations, and more • Offer instant answers – 24/7 replies to product, shipping, and policy questions • Cut support costs – Reduce human load while keeping CSAT consistently high • Escalate smartly – Route only complex tickets to human agents with full context • Go live on all pages – Enable full support across homepage, PDPs, and checkout 🌍 Speak 125+ Languages • Break language barriers – Engage users in Hinglish, Tamil, Marathi, Bengali & more • Auto-detect & switch – Let users chat in their preferred language seamlessly • Build instant trust – Respond with cultural fluency that improves retention • Drive regional conversions – Tailor messages based on local context • Scale globally – One multilingual chatbot to expand across geos without hiring 🔌 Plug & Play Setup • Integrate instantly – Works with Shopify, Gokwik, ClickPost, Shiprocket, Zoho, Zendesk • Sync in real-time – Pull product catalog, order data, and inventory automatically • No dev needed – Setup and go live in under 24 hours • Auto-update daily – Stay current with zero manual work • Omnichannel-ready – Deploy across website, mobile, and WhatsApp 🎨 Match Brand Persona & UI • Customize tone – Playful, premium, clinical, regional—your choice • Design your widget – Floating bot, “Ask Me” bar, influencer avatar, or embedded form • On-brand nudges – Personalize discount popups, offers, and CTAs • Adapt by user type – Show different flows for new vs. returning visitors • Own the experience – Every chat feels like your in-house team talking 🎯 Generate High-Intent Leads • Capture details naturally – Collect emails, phone numbers, and product interests • Qualify mid-convo – Identify buyer intent via chat, not forms • Sync to CRMs – Auto-connect with HubSpot, Zoho, WhatsApp & more • Segment smartly – Group leads by page, concern, or interest for remarketing • Run follow-ups – Use captured data to drive WhatsApp and email campaigns 📊 Unlock Real-Time Insights • Understand your users – Get most-asked queries and top-searched products • Improve conversions – Track where users drop off in the purchase funnel • Boost SEO – Use word clouds and chat data to shape content strategy • Plan smarter – Leverage time heatmaps for campaign scheduling • Refine product strategy – Spot demand trends and concern clusters at SKU level

Average Rating: 5.0/5.0

Total Reviews: 3

visitlead

Visitlead is a On-Site Marketing solution which helps you to generate business opportunities out of your website visitors. How does it work? Visitlead identifies promising visitors and highlights them and enables you to start a communication with them. Bring in your sales arguments, point out your advantages and differentiate yourself from competitors.

Average Rating: 4.0/5.0

Total Reviews: 1

Voicemail Drop

WE NO LONGER OFFER THIS SERVICE

Average Rating: 4.0/5.0

Total Reviews: 1

Whaticket

Somos una plataforma de atención y ventas multicanal, diseñada para que equipos puedan gestionar conversaciones de WhatsApp, Instagram, Facebook Messenger y Webchat desde una única bandeja compartida, con múltiples agentes, automatizaciones, chatbot y herramientas de seguimiento. Con Whaticket, las empresas centralizan su comunicación, atienden más rápido, venden mejor y ofrecen una experiencia de soporte más eficiente y personalizada.

Average Rating: 5.0/5.0

Total Reviews: 1

123 Live Help

5chat

5chat is a high-performance live chat solution designed to enhance customer engagement without compromising website speed. With a minimal footprint of under 15KB and loading times under 50 milliseconds, it ensures optimal site performance while providing robust support features. Ideal for startups and performance-focused businesses, 5chat facilitates real-time communication, helping to convert visitors into loyal customers. Key Features and Functionality: - Ultra-Fast Performance: Engineered for speed, 5chat's lightweight design preserves Core Web Vitals and SEO rankings, ensuring a seamless user experience. - AI-Powered Tools: Incorporates intelligent features such as automatic conversation tagging and real-time summaries, streamlining support processes and enhancing efficiency. - Easy Integration: Offers straightforward setup with options like a one-click WordPress plugin or a simple code snippet, enabling deployment in under two minutes. - Intuitive User Interface: Designed to resemble familiar messaging apps, reducing the learning curve for support agents and promoting immediate productivity. - Mobile Accessibility: Provides dedicated iOS and Android applications, allowing teams to manage customer interactions from anywhere. - Smart Ticketing System: Automatically converts missed chats into support tickets via email, ensuring no customer query goes unanswered. Primary Value and User Solutions: 5chat addresses the common challenge of integrating live chat functionality without degrading website performance. By offering a lightweight, AI-enhanced platform, it enables businesses to engage with customers in real-time, improving satisfaction and driving sales. Its rapid setup and intuitive design make it accessible for teams of all sizes, while mobile support ensures continuous connectivity. Ultimately, 5chat empowers businesses to provide efficient, responsive customer service without sacrificing site speed or user experience.

AcornReply

AcornReply is a customer support inbox for small teams that answer their own customers. Email, a hosted contact form and an embeddable live chat widget all arrive in one shared inbox. When a message comes in, AcornReply drafts a reply from your own knowledge base, and a person on your team reviews it, edits it if needed, and sends it. Customers get a normal reply from your business, with no ticket numbers and no portal to log in to. Getting started takes minutes. Forward your support address to your workspace's inbound address and email starts flowing, with no DNS records or domain verification to set up. Add the contact form to your site as a hosted page, an iframe or a script snippet, and add the chat widget wherever you want live conversations. The knowledge base does double duty. The same articles that inform AI drafts publish as a hosted help center, on your own domain such as help.yourcompany.com or on an AcornReply address, with categories and search. You can import existing articles from CSV, JSON or Crisp. When a conversation is resolved, AcornReply turns it into a general, privacy-scrubbed question and answer for the knowledge base, so drafts improve as your team works. For the team, there is assignment, internal notes, snooze and resolve, search across every conversation, and a warning when a teammate has already replied to the same customer. One organization can run several workspaces, one per product or brand, and see them all in a single inbox. A mobile web app with push notifications keeps replies moving away from the desk. Pricing is flat per organization, never per seat. The free plan includes 20 AI-drafted replies to try and up to 500 outbound emails a month. Pro is $20 a month for the whole team with unlimited AI drafts and email, and Premium at $30 a month adds control over the "Powered by AcornReply" footer. AcornReply is built for teams of two to fifteen where support is part of someone's job rather than a whole department.

Aktok Livechat

Aktok Live Chat is a modern real-time communication solution designed to help businesses connect instantly with website visitors, capture qualified leads, and deliver exceptional customer support. Built as part of the Aktok automation ecosystem, Live Chat combines intelligent automation with human interaction to create faster, more personalized customer experiences. With Aktok Live Chat, businesses can engage visitors at the right moment, answer questions instantly, and guide prospects smoothly from first interaction to conversion. The platform centralizes conversations, visitor insights, and team collaboration into one easy-to-manage workspace, ensuring no opportunity is missed. Designed for sales, marketing, and support teams, Aktok Live Chat enables companies to respond faster, improve customer satisfaction, and build stronger relationships through real-time engagement. Benefits for Your Business: Increase website engagement and lead generation Provide instant customer support and assistance Improve sales conversions through real-time interaction Reduce support workload with automation Deliver consistent omnichannel customer experiences

All-In-One Messenger for Small and Medium Businesses

ChatWerk is an all-in-one messaging platform designed specifically for small and medium-sized enterprises . It consolidates various communication channels—including WhatsApp, Facebook Messenger, Telegram, Google Business Messages, Instagram, and web chat—into a single, user-friendly inbox. This integration enables businesses to manage customer interactions more efficiently, ensuring no inquiry goes unnoticed. With ChatWerk, companies can enhance their customer engagement, streamline communication processes, and maintain compliance with data protection regulations. Key Features and Functionality: - Unified Messaging Inbox: Centralizes multiple messaging platforms into one interface, allowing businesses to handle all customer communications seamlessly. - Team Collaboration: Supports multiple users with individual logins, enabling teams to collaborate effectively on customer inquiries. - Automated Responses: Offers autoresponders and chatbots to manage customer interactions outside of business hours, ensuring continuous engagement. - GDPR Compliance: Ensures all communications are 100% compliant with data protection regulations, safeguarding customer information. - Multi-Device Accessibility: Provides applications for desktop, tablet, and smartphone, allowing businesses to stay connected with customers from any device. Primary Value and Solutions: ChatWerk addresses the challenge SMEs face in managing multiple communication channels by providing a centralized platform that simplifies customer interactions. By integrating various messengers into one inbox, it ensures that businesses never miss a customer inquiry, leading to improved customer satisfaction and loyalty. The platform's automation features reduce response times and operational workload, while its compliance with data protection laws offers peace of mind regarding customer data security. Ultimately, ChatWerk empowers SMEs to enhance their customer service capabilities, streamline communication processes, and drive business growth.

AnswerChat

AnswerChat is a customer service software that helps to track websites and visitor's statistics.

Appy Pie Live Chat

AsisteClick.com Messenger For Business

A collaborative customer support platform. Chat with customers from your website, eMail, Twitter, Facebook Page and Facebook Messenger. Chat with your team: * 1-on-1: Every user can start a private conversation with another user * Private groups: Need to work a project? Create a private group and add team members to chat with * Departments: For every department you setup there is a room where members can share things * Mentions: Type @ and the name of any teammate to send a mention with a special alert * Emojis: Easily add emojis to replies and give them a personal touch. * Easy to implement: Just create your free account and add your team members. * Collaborators: Invite all your employees to the platform and unleash the collaborative work. * Send files: Share documents, contracts, PDFs, images and any type of files with your teammates. * Mark as unread: Need to get back to a chat? Mark it as unread and it will be activated as pending. * Chat even when offline: Users receive new messages while they were offline as soon as they login into the platform. * iPhone & Android App: Stay online and collaborate with teammates even when you are on the go using your iPhone or Android. * Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese. Website live chat: * Chat transfers: Agents can transfer chat to other agents or escalate requests to users from different departments. * Scroll to chat history: During a chat session just scroll up to see previous chat history on the same window. * Tags: Classify chats in tags to easily identify and group chats in the future. * Shortcuts: Create a knowledge base of frequently asked questions and pick replies instead of typing. * Triggers: Send automated chat invitations based on rules and visitor's behaviour. * Screenshot capture: Take a look at your customer's screen to offer a better support. * Transcript by email: You can always email the chat transcript to the customer after a session. * Easy to implement: Just copy & paste a tiny HTML code on your pages and that's it. * Chat to ticket: Need to continue support after a chat session? Create a ticket from chat. * Offline to ticket: When no agents are online chat requests are converted into tickets so you reply when you login. * Emojis: Both agents and customers can combine text with emojis. * Send files: Share documents, contracts, PDFs, images and any type of files with your customers. * Custom fields: Need more information about your customers? Just add custom fields to the chat request form. * Custom colors: Easily adapt chat window colors to match your business image. * iPhone & Android App: Stay online and provide support even when you are on the go using your iPhone or Android. * Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese. Multichannel customer support: * Multichannel platform: Provide support to multilpe channels from a single platform. * Twitter: Integrate with your Twitter account and reply to direct messages and mentions. * eMail to ticket: Forward customer support emails to the platform and convert them into conversations. * Chat to ticket: Need to continue support after a chat session? Create a ticket from chat. * Offline to ticket: When no agents are online chat requests are converted into tickets so you reply when you login. * Manual ticket: Need to continue support after a phone call? Create a manual ticket. * Conversational eMails: Convert those boring emails into nice looking conversations with chat bubbles. * Internal notes: Add private notes to tickets for internal use or when assigning a ticket to other user. * Assign tickets: You can assign tickets to a particular user or to a whole department. * Search with ease: Filter out tickets by user, priority, tags, customer, subject or ticket ID. * Easy to implement: Just forward your current customer support emails to our platform to integrate them into a shared inbox. * Web chat: Your customes can contact you in real right from your website. * Facebook Page & Facebook Messenger: Integrate with your Facebook account and reply messages sent through your Facebook Page and customers using Facebook Messenger. * Avoid collisions: Visual alerts let you know who is working on which tickets. * Tags: Classify tickets in tags to easily identify and group chats in the future. * Shortcuts: Create a knowledge base of frequently asked questions and pick replies instead of typing. * Emojis: Easily add emojis to ticket replies and give them a personal touch. * File attachments: Share documents, contracts, PDFs, images and any type of files with your customers and teammates. * Priority auto update: Setup service level agreements and when a ticket should be scaled to medium or high priority. * Mentions: Type @ and the name of any teammate to send a mention with a special alert. * iPhone & Android App: Stay online and provide support even when you are on the go using your iPhone or Android. * Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese.

Atlasmic

Atlasmic is the platform of live chat, business messenger, sales, inbound marketing and analytics – everything you need to run a modern business online.