AcornReply

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AcornReply is a customer support inbox for small teams. Email, a hosted contact form and an embeddable live chat widget all land in one shared inbox, where AI drafts replies from your own knowledge base and a person reviews and sends them. Pricing is flat per organization, never per seat: a free plan, Pro at $20 a month and Premium at $30 a month, so adding a teammate costs nothing. It includes assignment, internal notes, a warning when a teammate has already replied to the same customer, a hosted help center, and a mobile web app with push notifications. Built for teams of two to fifteen where support is nobody's full-time job.