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Activengage

4.7/5

(3)

Driftrock

It's been two months since this profile received a new review

Activengage Reviews & Product Details

ActivEngage has helped generate more than $15 billion in automotive sales and is one of the most award-winning automotive digital services companies. In 2007, ActivEngage revolutionized the automotive industry by introducing the first managed live chat service for car dealerships. Today, the company's unique set of digital messaging products and online retailing services help businesses around the world provide an elite online experience throughout the entire customer lifecycle. To learn more, visit www.activengage.com.

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Chelsey Brown

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KK

Kalaiarsan K.

Associate manager

Enterprise (> 1000 emp.)

9/23/2025

"Great for Human connection"

4.5/5

What do you like best about Activengage?

ActivEngage’s team is super responsive and helps us capture leads we might have missed. Review collected by and hosted on G2.com.

What do you dislike about Activengage?

At times the chats can feel a bit scripted, and the dashboard could be easier to navigate. Review collected by and hosted on G2.com.

AK

Anant K.

Investment Professional

Small-Business (50 or fewer emp.)

4/5/2024

"Best Automotive Live Chat platform"

4.5/5

What do you like best about Activengage?

The most useful attribute about the brand is the impact on the conversion metrics. It really moves the needle when it comes to profitability Review collected by and hosted on G2.com.

What do you dislike about Activengage?

The platform charges a relatively high fee on transactions. Users will have to look at other options if they wish to scale this model Review collected by and hosted on G2.com.

AT

Aravind T.

Associate Technical Lead

Mid-Market (51-1000 emp.)

9/24/2023

"Best software for dealers in automobile industry"

5/5

What do you like best about Activengage?

It's best for it's third party integration and setup of managed chat on dealer website, it also agents to manage chat queues and share media files across clients and business and also provide sms to clients regards to details of the status, it helps to monitor and supervision the flow. Review collected by and hosted on G2.com.

What do you dislike about Activengage?

The chat popup can be improved a bit, but it's not a problem for now. Review collected by and hosted on G2.com.

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Automotive Marketing

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Activengage

4.7/5

(3)

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