# Best Enterprise Home Care Agency Management Software ## How Many Home Care Agency Management Software Products Does G2 Track? **Total Products under this Category:** 117 ### Category Stats (Aug 2026) - **Average Rating:** 3.96/5 (↓0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** eCaring (+0.66%) - Among all products in this category, eCaring recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Home Care Agency Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,500+ Authentic Reviews - 117+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Home Care Agency Management Software ![G2 Grid® for Home Care Agency Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/home-care-agency-management/grids.png?focus%5B%5D=12627&focus%5B%5D=44186&focus%5B%5D=1362394&focus%5B%5D=12654&focus%5B%5D=41515&focus%5B%5D=51601&focus%5B%5D=66547&focus%5B%5D=12691) Highlighted products: AxisCare Home Care Software, AlayaCare, Verveware, Homecare Homebase, Therap Services, CareVoyant, myUnity, and MatrixCare Home Health and Hospice. Underlying data: [Grid® JSON](https://www.g2.com/categories/home-care-agency-management/grids.json?focus%5B%5D=axiscare-home-care-software&focus%5B%5D=alayacare-alayacare&focus%5B%5D=verveware&focus%5B%5D=homecare-homebase&focus%5B%5D=therap-services&focus%5B%5D=carevoyant-carevoyant&focus%5B%5D=myunity&focus%5B%5D=matrixcare-home-health-and-hospice&segment=enterprise) **Sponsored** ### INMYTEAM INMYTEAM is a comprehensive home health care management software solution designed to assist home health care agencies in streamlining their operations and enhancing service delivery. This cloud-based platform provides a suite of easy-to-use tools that cater to various aspects of home health care management, including scheduling, compliance, and patient assessments. By integrating essential features such as Electronic Visit Verification (EVV) and automated reminders, INMYTEAM aims to simplify the complexities of managing home health care services. Targeted primarily at home health care agencies, INMYTEAM supports a wide range of services, making it suitable for organizations of all sizes and specialties. Whether a small agency focusing on personal care or a larger organization providing skilled nursing and Medicare services, INMYTEAM offers tailored solutions to meet diverse operational needs. The platform’s user-friendly interface ensures that caregivers and administrative staff can easily navigate the system, allowing for efficient management of patient care and agency operations. Key features of INMYTEAM include a robust Nurse Portal that facilitates the completion of forms and assessments, including OASIS assessments, which are critical for compliance and quality assurance in home health care. The software also includes modules for human resources management, ensuring that agencies can effectively manage their workforce with features like automatic reminders for important tasks. Additionally, the platform supports comprehensive scheduling capabilities, enabling agencies to coordinate caregiver assignments and patient visits seamlessly. One of the standout aspects of INMYTEAM is its tiered pricing structure, which is based on the active patient count. This flexible pricing model allows agencies to select a plan that aligns with their budget and operational scale, making it accessible for both small and large organizations. Furthermore, the implementation process includes data migration services, which helps minimize disruptions to daily operations, particularly for larger agencies transitioning to the platform. Overall, INMYTEAM provides a holistic solution for home health care management, combining essential tools and features that enhance operational efficiency and improve patient care. By leveraging cloud technology, INMYTEAM ensures that agencies can access critical information anytime and anywhere, fostering better communication and collaboration among caregivers, patients, and administrative staff. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=451&secure%5Bchosen_at%5D=2026-08-01T22%3A58%3A20Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1267586&secure%5Bresource_id%5D=451&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhome-care-agency-management%2Fenterprise&secure%5Btoken%5D=e5c0c465099427ce2535f004cb1ba9b9015400a04e6a88f67efb0509b9d28dcb&secure%5Burl%5D=https%3A%2F%2Fwww.inmyteam.com%2Ffeatures%2F&secure%5Burl_type%5D=paid_promos) ### [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 7 different countries that provides unlimited training and support. AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, Medicaid Billing, payment processing with next-day funding, and visit insights. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, select the best advertisement methodology, and convert leads into active clients. Tracking connections and relationships allows agencies to manage marketing efforts and offer a better return on investment. AxisCare's comprehensive Veterans Affairs and Medicaid billing services handle the entire billing process, from initial setup to submissions and appeals, with payments coming directly to your agency. Our specialized VA billing team configures your system, advocates on your behalf against recoupments, and manages bi-monthly claim submissions, while our Medicaid experts ensure clean EVV processing, minimize denials through meticulous claim scrubbing, and help agencies explore additional waivers and MCOs for new revenue opportunities. The software can be used to schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins. And users can track where visit activities take place and restrict clock-in location using geofence and GPS capabilities, ensuring that caregivers clock in and out honestly and conveniently. Caregivers can use AxisCare Mobile to record ADLs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, and expenses, even if they are offline. AxisCare's Scheduled Reports simplify home care agency reporting procedures by allowing users to automate the generation and delivery of reports with precise specifications. This not only ensures that home care agency owners receive consistent and accurate reporting data but also guarantees that essential information is available exactly when needed, supporting vital business decisions for home care owners without the risk of human error or oversight. AxisCare integrates with partners for things like payroll and billing (Quickbooks + Quickbooks Online), federal tax credits (Rockerbox), client and caregiver satisfaction (Home Care Pulse), background checks (Allied Screening), caregiver training (CareAcademy), among others. AxisCare offers free video tutorials and customer support to help their clients get up and running on their custom site as quickly as possible. **Average Rating:** 4.7/5.0 **Total Reviews:** 233 #### How Do G2 Users Rate AxisCare Home Care Software? - **Agency Management:** 9.3/10 (Category avg: 8.1/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.2/10) - **Point of Care:** 9.0/10 (Category avg: 8.2/10) - **Carer Coordination:** 9.0/10 (Category avg: 8.5/10) #### Who Is the Company Behind AxisCare Home Care Software? - **Seller:** [AxisCare Home Care Software](https://www.g2.com/sellers/axiscare-home-care-software) - **Company Website:** www.axiscare.com - **Year Founded:** 2011 - **HQ Location:** United States - **Twitter:** @AxisCareUS 491 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6f9e240fc8b5b77ffc71e7de1fd121f90366d7ee0f5b2c28fbbe9b12c0a7b536&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3758554%2F&secure%5Burl_type%5D=linkedin_company_website) 190 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager, Owner - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 50% Small, 44% Medium #### What Are Recent G2 Reviews of AxisCare Home Care Software? **["Axiscare- The leading expert in non medical homecare"](https://www.g2.com/survey_responses/axiscare-home-care-software-review-13051766)** **Rating:** 5.0/5.0 stars _— Jennifer P._ [Read full review](https://www.g2.com/survey_responses/axiscare-home-care-software-review-13051766) **["Effortless Integration, Simplifies Processes"](https://www.g2.com/survey_responses/axiscare-home-care-software-review-11420118)** **Rating:** 5.0/5.0 stars _— Verified User in Consumer Services_ [Read full review](https://www.g2.com/survey_responses/axiscare-home-care-software-review-11420118) ### [AlayaCare](https://www.g2.com/products/alayacare-alayacare/reviews) AlayaCare offers an end-to-end, cloud based platform for home and community-based care agencies and organizations to manage the entire client lifecycle from referrals and intake to billing, payroll, optimized visit scheduling, secure data analytics, and beyond. Combining traditional in-home and virtual care solutions, AlayaCare removes repetitive tasks, enabling care providers across the world to propel towards innovation and homecare of the future. **Average Rating:** 4.0/5.0 **Total Reviews:** 74 #### How Do G2 Users Rate AlayaCare? - **Agency Management:** 7.6/10 (Category avg: 8.1/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.2/10) - **Point of Care:** 7.3/10 (Category avg: 8.2/10) - **Carer Coordination:** 7.5/10 (Category avg: 8.5/10) #### Who Is the Company Behind AlayaCare? - **Seller:** [AlayaCare](https://www.g2.com/sellers/alayacare) - **Company Website:** www.alayacare.com - **Year Founded:** 2014 - **HQ Location:** Montreal, QC - **Twitter:** @alayacare 1,243 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d6e8f091b0e64f3659a34bf3339278898b5971595fb98a0ef91d1d6ee007745&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5191283%2F&secure%5Burl_type%5D=linkedin_company_website) 633 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 60% Medium, 23% Small #### What Are Recent G2 Reviews of AlayaCare? **["Outstanding Customer Support and Innovation"](https://www.g2.com/survey_responses/alayacare-review-12214724)** **Rating:** 5.0/5.0 stars _— Amanda K._ [Read full review](https://www.g2.com/survey_responses/alayacare-review-12214724) **["Comprehensive, Yet Complex Setup"](https://www.g2.com/survey_responses/alayacare-review-6555026)** **Rating:** 4.5/5.0 stars _— Lorna C._ [Read full review](https://www.g2.com/survey_responses/alayacare-review-6555026) #### What Are G2 Users Discussing About AlayaCare? - [What does Alayacare do?](https://www.g2.com/discussions/what-does-alayacare-do) - [How do I log into AlayaCare?](https://www.g2.com/discussions/how-do-i-log-into-alayacare) - [How do I download AlayaCare app?](https://www.g2.com/discussions/how-do-i-download-alayacare-app) - [How does AlayaCare work?](https://www.g2.com/discussions/how-does-alayacare-work) ### [Verveware](https://www.g2.com/products/verveware/reviews) Verveware is an Electronic Visit Verification (EVV) platform specifically designed for non-medical home care agencies. This innovative solution addresses the unique needs of home care providers by integrating essential functionalities such as visit compliance tracking, scheduling, caregiver workflows, and billing visibility. By connecting directly to state EVV aggregators, Verveware streamlines operations for agencies that work with Medicaid, private pay, and VA billing, ultimately enhancing their efficiency and financial performance. The target audience for Verveware includes home care agencies that require a tailored solution to manage their operations effectively. Unlike traditional EVV systems that have been adapted from medical settings, Verveware is purpose-built for the home care industry. This focus ensures that the platform meets the specific challenges faced by caregivers and clients, providing a more intuitive and user-friendly experience. The platform is particularly beneficial for agencies looking to reduce errors, prevent claim rejections, and expedite payment processes, all of which are critical for maintaining financial health in the competitive home care market. Key features of Verveware include its robust scheduling capabilities, which allow agencies to efficiently allocate caregivers to clients while ensuring compliance with visit requirements. The platform also simplifies caregiver workflows, enabling them to focus more on providing quality care rather than navigating cumbersome software. Additionally, Verveware offers clear billing visibility across various payers, which helps agencies manage their finances more effectively and reduces the likelihood of payment delays. This streamlined approach not only enhances operational efficiency but also improves the overall experience for both caregivers and clients. One of the distinguishing factors of Verveware is its commitment to user accessibility and automation. Unlike many existing EVV solutions that suffer from outdated designs and excessive complexity, Verveware is built with a modern interface that minimizes unnecessary clicks and screens. This thoughtful design allows users to navigate the platform with ease, ensuring that caregivers can quickly access the information they need to deliver high-quality care. By prioritizing the needs of caregivers and clients, Verveware stands out in the EVV landscape as a solution that genuinely supports the home care industry. **Average Rating:** 5.0/5.0 **Total Reviews:** 41 #### How Do G2 Users Rate Verveware? - **Agency Management:** 9.7/10 (Category avg: 8.1/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.2/10) - **Point of Care:** 9.7/10 (Category avg: 8.2/10) - **Carer Coordination:** 9.7/10 (Category avg: 8.5/10) #### Who Is the Company Behind Verveware? - **Seller:** [Verveware](https://www.g2.com/sellers/verveware) - **Company Website:** verveware.co - **Year Founded:** 2022 - **HQ Location:** Chicago, IL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e10cc4812c48a0e5444f10b45e214f2c25c3bd8a879c0abe96207d04ab056ff4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fverveware&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Supervisor - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management - **Company Size:** 55% Medium, 36% Large #### What Are Recent G2 Reviews of Verveware? **["Effortless Task Management with Verveware"](https://www.g2.com/survey_responses/verveware-review-11018435)** **Rating:** 5.0/5.0 stars _— mehreen A._ [Read full review](https://www.g2.com/survey_responses/verveware-review-11018435) **[""Revolutionizing EVV and Billing Efficiency!""](https://www.g2.com/survey_responses/verveware-review-10771804)** **Rating:** 5.0/5.0 stars _— Balkrishn D._ [Read full review](https://www.g2.com/survey_responses/verveware-review-10771804) ### [Homecare Homebase](https://www.g2.com/products/homecare-homebase/reviews) Homecare Homebase is a EHR software leader offering hosted, cloud-based solutions to streamline operations, simplify compliance and boost clinical and financial outcomes for home-based care agencies. Our customized mobile solutions enable real-time, wireless data exchange and communication between field clinicians, physicians and office staff for better care, more accurate reporting and improved revenue cycle management. For more information, visit www​.hchb​.com or call us toll-free at 1- 866-535-HCHB (4242). **Average Rating:** 3.7/5.0 **Total Reviews:** 24 #### How Do G2 Users Rate Homecare Homebase? - **Agency Management:** 8.3/10 (Category avg: 8.1/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.2/10) - **Point of Care:** 9.4/10 (Category avg: 8.2/10) - **Carer Coordination:** 10.0/10 (Category avg: 8.5/10) #### Who Is the Company Behind Homecare Homebase? - **Seller:** [Homecare Homebase](https://www.g2.com/sellers/homecare-homebase) - **Year Founded:** 2001 - **HQ Location:** Dallas, TX - **Twitter:** @HCHBInfo 1,543 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d05ebbfbe948f43ebfb68f9d628054b3cdc5ac62722ea280bb5ec8ac6caf4797&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F24083%2F&secure%5Burl_type%5D=linkedin_company_website) 1,297 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care - **Company Size:** 48% Large, 28% Medium #### What Are Recent G2 Reviews of Homecare Homebase? **["Home Care review"](https://www.g2.com/survey_responses/homecare-homebase-review-6735102)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/homecare-homebase-review-6735102) **["Solid program for HH & Hospice"](https://www.g2.com/survey_responses/homecare-homebase-review-6658133)** **Rating:** 4.5/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/homecare-homebase-review-6658133) #### What Are G2 Users Discussing About Homecare Homebase? - [What is Homecare Homebase used for?](https://www.g2.com/discussions/what-is-homecare-homebase-used-for) - [What does HCHB stand for?](https://www.g2.com/discussions/what-does-hchb-stand-for) - [What is the best home health software?](https://www.g2.com/discussions/homecare-homebase-what-is-the-best-home-health-software) - [Who owns Homecare Homebase?](https://www.g2.com/discussions/who-owns-homecare-homebase) - [How much does Homecare Homebase cost?](https://www.g2.com/discussions/how-much-does-homecare-homebase-cost) ### [Therap Services](https://www.g2.com/products/therap-services/reviews) Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations. **Average Rating:** 4.6/5.0 **Total Reviews:** 219 #### How Do G2 Users Rate Therap Services? - **Agency Management:** 8.5/10 (Category avg: 8.1/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.2/10) - **Point of Care:** 8.3/10 (Category avg: 8.2/10) - **Carer Coordination:** 8.5/10 (Category avg: 8.5/10) #### Who Is the Company Behind Therap Services? - **Seller:** [Therap](https://www.g2.com/sellers/therap) - **Year Founded:** 2003 - **HQ Location:** Torrington, US - **Twitter:** @therapservices 515 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9b7fe1849e24a4d2c21711566a99aa3bcfe90fc94c1f5b22300fd13b6bcec15&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F97019%2F&secure%5Burl_type%5D=linkedin_company_website) 174 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director, Quality Assurance Coordinator - **Top Industries:** Hospital & Health Care, Individual & Family Services - **Company Size:** 71% Medium, 19% Small #### What Do G2 Reviewers Say About Therap Services? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of documentation** with Therap Services, enhancing compliance and information sharing for clients. - Users highlight the **exceptional customer support** of Therap Services, enhancing their overall experience and workflow. - Users commend the **exceptional quality and accessibility** of Therap services, facilitating easier management of their caseloads. - Users value the **versatile capabilities** of Therap Services, appreciating its responsive partnership and continuous improvements. - Users praise the **ease of use** of Therap Services, appreciating its straightforward navigation and functionality. ##### Cons - Users find **poor navigation** frustrating, complicating simple tasks and making the software difficult to use effectively. - Users find the **time-consuming setup** of Therap Services to be a significant drawback in their experience. - Users experience occasional **access difficulty** due to frequent logout after periods of inactivity, causing frustration. - Users experience **billing issues** with delayed responses from Therap support, causing frustration during resolution. - Users find Therap Services to be **expensive** and frustratingly difficult to navigate, impacting overall satisfaction and efficiency. #### What Are Recent G2 Reviews of Therap Services? **["Therap is Amazing"](https://www.g2.com/survey_responses/therap-services-review-4900167)** **Rating:** 5.0/5.0 stars _— Susan L._ [Read full review](https://www.g2.com/survey_responses/therap-services-review-4900167) **["User-Friendly Platform with Robust Reporting"](https://www.g2.com/survey_responses/therap-services-review-12717851)** **Rating:** 5.0/5.0 stars _— Keon D._ [Read full review](https://www.g2.com/survey_responses/therap-services-review-12717851) #### What Are G2 Users Discussing About Therap Services? - [How does Therap app work?](https://www.g2.com/discussions/how-does-therap-app-work) - [Is Therap an EHR?](https://www.g2.com/discussions/is-therap-an-ehr) - 2 comments - [How much does Therap Services Cost?](https://www.g2.com/discussions/how-much-does-therap-services-cost) - 1 comment - [What is Therap software?](https://www.g2.com/discussions/what-is-therap-software) - 1 comment ### [CareVoyant](https://www.g2.com/products/carevoyant-carevoyant/reviews) CareVoyant for Home Care is an integrated enterprise-scale software platform for Home Health Care Agencies offering one or more home-based services – Private Duty Home Care, Private Duty Nursing, Non-Medical, Personal Care, Home and Community Based Services (HCBS), and Home Health - under ONE Patient and ONE Employee making it a Single System of Record. CareVoyant functions - Intake, Scheduling, Clinical, Financial, Care Coordination, Reports and Dashboards – improve operational efficiency and bottom line of your home health care agency by eliminating duplicate data entry, streamlining workflow, improving quality of care, and optimizing reimbursement. CareVoyant Scheduling is an integrated and easy to use tool for Home Health Care Agencies. It maximizes the use of your field employees, optimizes payroll cost, and improves the bottom line. Scheduling is integrated with authorization and clinical ensuring compliance. Shift Offer, Shift Differential, Split Shift and Overtime make scheduling intuitive for Private Duty Home Care, Private Duty Nursing and Non-Medical Home Care Agencies. CareVoyant integrated and easy to use clinical functions allow home health care agencies to create Plan of Care and OASIS from the data collected at POC. Care Plan links to follow up visits ensuring compliance. eMAR, eTAR, and Electronic Continuous Care Flow Sheets will meet the requirements for Private Duty Nursing Home Care. CareVoyant CV Mobile is a powerful, simple, easy to use and integrated platform to meet disparate EVV requirements for multiple states. CareVoyant will send EVV data to all state EVV aggregators through a standard interface. EVV integration will billing will prevent claims being submitted without EVV data. CareVoyant handles complex billing requirements for Medicare, Medicaid, Insurance and Private Pay for home health care and private duty home care agencies. CareVoyant reports and dashboards put real time information at your fingertips to effectively manage your home health care agency. Option to customize and schedule reports will proactively get the information to your inbox. Agencies can modify clinical forms while creating custom alerts and reports. eFax, Family Portal and Employee Portal provide care coordination. Open architecture provides scalability and configurability for your home health care agency. **Average Rating:** 4.3/5.0 **Total Reviews:** 79 #### How Do G2 Users Rate CareVoyant? - **Agency Management:** 7.9/10 (Category avg: 8.1/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.2/10) - **Point of Care:** 7.6/10 (Category avg: 8.2/10) - **Carer Coordination:** 8.0/10 (Category avg: 8.5/10) #### Who Is the Company Behind CareVoyant? - **Seller:** [CareVoyant](https://www.g2.com/sellers/carevoyant) - **Company Website:** www.carevoyant.com - **Year Founded:** 1996 - **HQ Location:** Rolling Meadows, Illinois - **Twitter:** @CareVoyant 2,943 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c2bab9ca9023118169c568e728e5674645fded2bcd9077152467727eb7907b2f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F513904%2F&secure%5Burl_type%5D=linkedin_company_website) 57 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Mental Health Care - **Company Size:** 55% Medium, 26% Large #### What Do G2 Reviewers Say About CareVoyant? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of CareVoyant, making training and charting straightforward and efficient. - Users appreciate the **knowledgeable and patient customer support** of CareVoyant, enhancing their learning and usage experience. - Users appreciate the **ease of use** of CareVoyant, allowing for quick comprehension and efficient workflows. - Users appreciate the **easy and convenient billing process** with CareVoyant, especially for Medicaid using uploads. - Users value the **customization options** in CareVoyant, accommodating diverse needs for different business operations effectively. ##### Cons - Users experience **frequent updates** that can complicate usage and create challenges in their daily tasks. - Users express frustration with the **limited features** of CareVoyant, particularly in patient information management and medication updates. - Users experience **poor customer support** , facing issues with unclear communication and slow resolution times impacting system functionality. - Users experience **software bugs** in CareVoyant that can be confusing, but support staff helps address these issues. - Users express concern over **billing issues** that complicate their overall experience with CareVoyant. #### What Are Recent G2 Reviews of CareVoyant? **["Carevoyant is extremely user friendly, with great customer service and support"](https://www.g2.com/survey_responses/carevoyant-review-9714374)** **Rating:** 5.0/5.0 stars _— Jesus P._ [Read full review](https://www.g2.com/survey_responses/carevoyant-review-9714374) **["CareVoyant is continually enhancing its CV-WEB for easier functionality and more user-friendly"](https://www.g2.com/survey_responses/carevoyant-review-10282707)** **Rating:** 4.5/5.0 stars _— Verified User in Consumer Services_ [Read full review](https://www.g2.com/survey_responses/carevoyant-review-10282707) #### What Are G2 Users Discussing About CareVoyant? - [What is CareVoyant used for?](https://www.g2.com/discussions/what-is-carevoyant-used-for) ### [myUnity](https://www.g2.com/products/myunity/reviews) Netsmart myUnity® is an EHR purpose-built for the full post-acute care continuum, with one patient record shared across home health, hospice, palliative care, personal care, assisted living, memory care, dementia care, skilled nursing, senior living and more. When a patient or resident transitions between care settings, their care history, demographics, documentation and financial information follow them to support continuity of care. No duplicate entry. No starting over. Built into myUnity, Bells brings AI into existing workflows to support more complete documentation at the point of care, surface patient risk earlier and help leaders make more informed decisions about care prioritization and resource allocation. myUnity is ONC-Certified and CHAP Verified for home health and hospice and has been rated the #1 post-acute EHR by Black Book for 11 consecutive years. No other post-acute EHR covers the full continuum in a single system with AI embedded natively in the end-user’s workflow. **Average Rating:** 3.4/5.0 **Total Reviews:** 48 #### How Do G2 Users Rate myUnity? - **Agency Management:** 8.0/10 (Category avg: 8.1/10) - **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.2/10) - **Point of Care:** 7.3/10 (Category avg: 8.2/10) - **Carer Coordination:** 6.7/10 (Category avg: 8.5/10) #### Who Is the Company Behind myUnity? - **Seller:** [Netsmart](https://www.g2.com/sellers/netsmart-2fb67523-112f-41ce-bd3f-d4063c635f18) - **Year Founded:** 1968 - **HQ Location:** Overland Park, KS - **Twitter:** @netsmarttech 4,424 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98a9e901739ce6c13a9e6d9c08856d4e35008431a4a1a26b9651db0988064b8c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9223%2F&secure%5Burl_type%5D=linkedin_company_website) 2,727 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care - **Company Size:** 50% Medium, 26% Large #### What Are Recent G2 Reviews of myUnity? **["Database for Client & Personnel"](https://www.g2.com/survey_responses/myunity-review-5060359)** **Rating:** 5.0/5.0 stars _— Lia Z._ [Read full review](https://www.g2.com/survey_responses/myunity-review-5060359) **["Long journey, worth the destination...."](https://www.g2.com/survey_responses/myunity-review-5372277)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/myunity-review-5372277) #### What Are G2 Users Discussing About myUnity? - [What does Netsmart Myunity do?](https://www.g2.com/discussions/what-does-netsmart-myunity-do) - [What is the use of Netsmart Myunity?](https://www.g2.com/discussions/what-is-the-use-of-netsmart-myunity) - [What is myUnity?](https://www.g2.com/discussions/what-is-myunity) - [What is netsmart myUnity?](https://www.g2.com/discussions/what-is-netsmart-myunity) ### [MatrixCare Home Health and Hospice](https://www.g2.com/products/matrixcare-home-health-and-hospice/reviews) MatrixCare HomeCare, Home Health and Hospice is a comprehensive EHR solution providing the ideal combination of a cloud-based back-office system and iPad point-of-care app. Designed for clinicians by clinicians, it is easy, intuitive and efficient for the clinician, yet complete with powerful features that maximize documentation accuracy and compliance. MatrixCare is committed to innovation and patient-centric interoperability in the post-acute industry. **Average Rating:** 3.8/5.0 **Total Reviews:** 51 #### How Do G2 Users Rate MatrixCare Home Health and Hospice? - **Agency Management:** 7.7/10 (Category avg: 8.1/10) - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.2/10) - **Point of Care:** 8.6/10 (Category avg: 8.2/10) - **Carer Coordination:** 8.3/10 (Category avg: 8.5/10) #### Who Is the Company Behind MatrixCare Home Health and Hospice? - **Seller:** [MatrixCare](https://www.g2.com/sellers/matrixcare) - **Year Founded:** 1982 - **HQ Location:** Bloomington, MN - **Twitter:** @MatrixCare 5,379 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=077b0cb49625f9320e0c2027779b41d6bfece273671ff389817bc57a80df65a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F298190%2F&secure%5Burl_type%5D=linkedin_company_website) 664 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care - **Company Size:** 96% Medium, 34% Large #### What Are Recent G2 Reviews of MatrixCare Home Health and Hospice? **["Great EMR system for post-acute care"](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-7330632)** **Rating:** 5.0/5.0 stars _— Rachel W._ [Read full review](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-7330632) **["Simple, All-in-One Solution Workflows"](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-12724017)** **Rating:** 4.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-12724017) #### What Are G2 Users Discussing About MatrixCare Home Health and Hospice? - [What does Matrixcare Home Health And Hospice do?](https://www.g2.com/discussions/what-does-matrixcare-home-health-and-hospice-do) - [What is the use of Matrixcare Home Health And Hospice?](https://www.g2.com/discussions/what-is-the-use-of-matrixcare-home-health-and-hospice) - [What does Matrix care do?](https://www.g2.com/discussions/what-does-matrix-care-do) - [Is MatrixCare an EHR?](https://www.g2.com/discussions/is-matrixcare-an-ehr) Spotlight Categories [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) [Background Check Software](https://www.g2.com/categories/background-check) [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation) [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft) Similar Categories - [Applied Behavior Analysis (ABA)](/categories/applied-behavior-analysis-aba) - [Assisted Living](/categories/assisted-living) - [Hospice](/categories/hospice) - [Long Term Post Acute Care](/categories/long-term-post-acute-care) - [Mental Health](/categories/mental-health) - [Physical Therapy](/categories/physical-therapy) [Browse Home Care Agency Management Themes](/categories/home-care-agency-management/themes) ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein") ES Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein) Updated Products classified in the overall Home Care Agency Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Home Care Agency Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Home Care Agency Management category. In addition to qualifying for inclusion in the Home Care Agency Management Software category, to qualify for inclusion in the Enterprise Business Home Care Agency Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. Top Tools at a Glance | | Caregiver scheduling with GPS-verified clock-in compliance | User Review "Axiscare- The leading expert in non medical homecare" | | | Caregiver scheduling with family portal transparency | User Review "CareSmartz: Simple, Customizable Portal That’s Easy to Set Up" | | | Real-time caregiver scheduling with mobile clock-in | User Review "Outstanding Customer Support and Innovation" | | | IDD documentation with state compliance reporting | User Review "Therap is Amazing" | | | Consolidated clinical documentation across skilled nursing settings | User Review "One of the Most User-Friendly EHRs—Easy Imports and All-in-One Access" | | | Caregiver scheduling with EVV and billing integration | User Review "Intuitive Scheduling and Comprehensive Client & Associate Profiles" | | | EVV-to-billing workflows with state claims automation | User Review "Effortless Task Management with Verveware" | | | Small home health agencies needing all-in-one compliance | User Review "Amazing overall" | | | EVV-compliant scheduling with caregiver proximity coordination | User Review "User-Friendly with Efficient Coordination" | * * * Show More * * * ## How Do You Choose the Right Home Care Agency Management Software? ### What You Should Know About Home Health Care Software ### What is Home Health Care Software? Home health care providers perform medical services to senior citizens or post-op patients within the comfort of their own homes. Home health care services are generally covered by Medicaid, as home health care providers are medical professionals trained to deliver effective care. These providers rely on home health care software to manage their services. Home health care software must contend with decentralized patient data sources, and manage and organize individual caregivers. Home health care software also helps users content with reimbursement policies and the tracking of equipment and resources. Home health care does not follow the traditional processes of health care as administered in hospitals or medical practices. Therefore, home health care software cannot be expected to look or act the same as medical practice management software. The biggest benefit that home health care software brings to both the home care agency and the patient is the effective management and automation of client and provider data. The caregiver-client relationship is more intimate and collaborative than that of the traditional provider-client relationship, and software exists to streamline and optimize such relationships. Key Benefits of Home Health Care Software - Effectively and efficiently stores, accesses, and shares patient health information - Coordinates caregiver-patient assignments and keeps track of caregiver-patient activity - Enables patients to reach full recovery or achieve self-sufficiency ### Why Use Home Health Care Software? Home health care has the capacity to provide a level of care that is as effective as the type of care a patient can receive in a hospital or assisted living facility. This can be further enabled through the effective use of home health care software. The following are some of the benefits a home health care agency and caregiver can expect to reap from home health care software: **Enables the delivery of quality care —** Automating workflows and streamlining documentation processes help care providers spend less time on paperwork and more time delivering quality care. Many home health care software solutions are optimized for mobile devices, which make it even easier for medical professionals to keep track of their hours and activities without manually logging everything. **Data management —** Home health care software consolidates both patient and provider data, making it easier for dispatched nurses and therapists to successfully meet the health needs of their patients. Home health care supports the input, upload, and synchronization of data, enabling those skilled caregivers to work with data in real time. **Billing management —** Because home care exists outside the scope of a hospital or medical practice, billing of services and insurance reimbursement processes look different. Home health care software simplifies the management of bills, management of contractor payrolls, and scheduling of payment to payers and clearinghouses. ### Who Uses Home Health Care Software? Home health care software enables home health care agencies to provide medically assistive care to patients. While patients end up benefiting from the streamlined operations that home health care software brings to them outside of a hospital or practice, the users of the solutions are agencies or the care providers. **Agencies —** Home health care agency owners leverage home health care software to receive full visibility into its operations, maintain and secure patient data, and take care of their patients. Agencies use the planning and administrative management modules of home health care software to keep track of their dispatched caregivers. **Aides and caregivers —** Home health care professionals are skilled medical professionals who are able to provide medical services to their patients. These professionals include aides, therapists, nurses, and skilled caregivers. Medical professionals utilize the scheduling and documentation functionalities of home health care software, necessary outside the structure and format of a hospital or assisted living facility. ### Kinds of Home Health Care software At its core, home health care provides senior citizens with skilled care without the restrictions of a medical setting. The nuances between in-home care and intermittent house visits, hospice and nursing home, or outpatient therapy services, do not necessarily translate into wildly differing solution offerings. Some home health care software may be more preoccupied with agency or clinical management while others are focused on improving patient outcomes and assessments. Some home health care software may only offer electronic visit verification (EVV), facilitating Medicaid adherence, and fraud protection. ### Home Health Care Software Features Home health care software enables an agency to run more efficiently, ensure accurate clinical documentation, and better manage both its staff and their assigned patient cases.These are the most common features found in all home health care solutions: **Scheduling —** Simplifies shift management, automatically assigns caregivers to client, logs client visits and activities, and supports direct uploading of progress notes into the system. **Billing —** Provides built-in or seamless integrations with third-party billing and payroll solutions, to ease the process of counting hours of care provided as well as to encourage accountability and transparency of staff. **Documentation and collaboration —** Provides easy-to-use clinical documentation templates and resources. Supports communication and messaging between caregiver staff, family and caregiver, and patient and caregiver. Also simplifies communication between caregiver and agency manager, so that all tracked activities are followed through. **Compliance —** Ensures that the home health care agency’s operations and plans of care remain in compliance with Medicaid and Medicare. #### Additional Home Health Care Features **Mobile access —** Optimizes solution for all mobile devices, enabling caregivers to be able to work offline or in the field without worry that their activity isn’t tracked. Other home health care software features: [Skilled Care](https://www.g2.com/categories/home-health-care/f/skilled-care), [Non-Skilled Care](https://www.g2.com/categories/home-health-care/f/non-skilled-care). ### Trends Related to Home Health Care Software Similar to the rising popularity in telemedicine due to innovations in medical technology, home health care has been gaining traction because it is a less expensive, more convenient alternative to long-term hospital visits or assisted living scenarios. These are a few of the trends that will impact home health care software market going forward. **Response to PDGM —** In January 2019, a new home health reimbursement model went into effect: the Patient-Driven Groupings Model (PDGM). This reimbursement model will require a rehaul of existing patient plans, payment models, and utilization measures. PDGM will unfortunately negatively impact rural communities with smaller client pools and will most likely drive consolidation in market share in the future. PDGM will also result in shorter term patient treatment; while chronic care management will be negatively impacted, in other aspects of patient health management, home health care will now focus on patient education and more effective delivery of care. Referral networks will also be utilized more aggressively, as well as patient feedback and collaboration between providers and payer networks. **Chronic care management —** Amazon, Google, and other B2C companies' biggest impact will be in the personal health arena. With PDGM slashing support of chronic care management, in the specific scenario of home health care, patients will turn to tech giants’ experiments in healthtech to take advantage of inexpensive, non-hospital solutions. Couple that with the sustained increase in patient engagement strategies and methods, and they may influence the care management measures taken by home health care providers and adjacent health services. ### Potential Issues with Home Health Care Software **Communication and expectations —** Because home care agencies assign caregivers to specific clients, there may be gaps in communication with clients and their families in terms of care expectation or cultural sensitivities. Additionally, because patients are referred to home health care agencies via their primary physician, some issues or concerns may not have been communicated prior to the assignment of caregiver to the patient. Such gaps cannot be simply resolved, even with a home health care solution. **Better tools, better technology —** Because home health care takes the medical professional out of the hospital setting, this system of care also removes infrastructure and equipment from that professional’s everyday routine. No matter how sophisticated a home health care solution is, if it does not supplement an effective ecosystem, the solution will fail because it will not be able to integrate or communicate with existing infrastructure. **Complicated billing process —** The billing process for home health care is complicated. The care given to patients is completely contingent on their needs, regardless of whether that need is recovery-based. A home health care solution that does not have a flexible billing engine cannot support a home care agency or an effective home health care program. ### Software and Services Related to Home Health Care Software Home health care software eases the day-to-day tasks of nurses, aides, and skilled caregivers as they take care of senior citizens in the comfort of their own home. The operational management, scheduling and coordination, and documentation that home health care software supports overlap with similar provisions of care and scope of health care services. The following solutions are used in those similar scenarios: **Private duty home care —** [Private duty home care software](https://www.g2.com/categories/private-duty-home-care) streamlines the scheduling of caregivers to senior citizens, as well as consolidating patient and caregiver information. Private duty home care is similar to home health care in the kinds of services that are offered by home health care agencies. However, the services of home health care are medically driven, while the services of private duty home care are designed to assist senior citizens with their daily lives. That is why while home care is typically covered by Medicare; private duty home care typically is not. **Ancillary care providers —** [Ancillary care providers](https://www.g2.com/categories/ancillary-care) facilitate the sharing of patient information between the primary care giver and diagnostic, therapeutic, and custodial providers of care. Patients who need continued care for a prolonged period of time will turn to nursing facilities, hospice centers, or physical therapy practices, which will need to reference patient case information to provide the optimal level of care. Ancillary care providers communicate with home health care agencies to schedule nurses and provide access to patient files. **Assisted living —** Assisted living facilities provide senior citizens with housing and care services that do not require skilled nurses or the full faculties of a nursing home. [Assisted living software](https://www.g2.com/categories/assisted-living) manages the operations of assisted living facilities, ensuring that the needs of their residents are met along with ensuring the activities remain in compliance. The most significant difference between assisted living and home health care is that the latter allows senior citizens to remain in their own homes. **Clinical documentation —** [Clinical documentation software](https://www.g2.com/categories/clinical-documentation) bolsters the patient information stored in electronic health records (EHRs). Aside from the software’s adherence to workflows and the part in plays in improving both health outcomes and patient experience, clinical documentation software makes the lives of providers and physicians much easier. Medical documents, forms, and even templates are automatically created and stored for later use, and the software supports effective clinical data exchange. In the scenario of home health care, clinical documentation software ensures that home care agencies are equipped with all of the relevant information before taking on a patient. **Patient case management —** [Patient case management software](https://www.g2.com/categories/patient-case-management) optimizies and facilitates the coordination of care, regardless of the care being provided at a hospital, smaller practice, or ancillary care clinic. With patient case management software, medical professionals can better determine the health status of a patient. This is helpful for home health care agencies as well, so they know the level and details of care that has already been given to a patient prior to their entrance into the home health care system.