# Best Grocery Delivery Software for Small Business

*By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)*


Products classified in the overall Grocery Delivery category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Grocery Delivery to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2&#39;s buying advisors to find the right solutions within the Small Business Grocery Delivery category.

In addition to qualifying for inclusion in the Grocery Delivery Software category, to qualify for inclusion in the Small Business Grocery Delivery Software category, a product must have at least 10 reviews left by a reviewer from a small business.






## How Many Grocery Delivery Software Products Does G2 Track?
**Total Products under this Category:** 65

### Category Stats (Jun 2026)
- **Average Rating**: 4.35/5 The average rating of products in this category, based on all submitted ratings

*Last updated: June 30, 2026*


## How Does G2 Rank Grocery Delivery Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 65+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



## What Are the Top-Rated Grocery Delivery Software Products in 2026?
### 1. [Instacart Retailer Platform](https://www.g2.com/products/instacart-retailer-platform/reviews)
Take the next step in your digital retail journey with Instacart Platform, a flexible suite of technology offerings. Instacart&#39;s dedicated teams adopt our offerings to meet you where you are today, and help you build a platform for future success with scalable services that ensure successful product adoption.


**Average Rating:** 4.2/5.0
**Total Reviews:** 67
**How Do G2 Users Rate Instacart Retailer Platform?**

- **Quality of Support:** 7.7/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)

**Who Is the Company Behind Instacart Retailer Platform?**

- **Seller:** [Instacart](https://www.g2.com/sellers/instacart)
- **HQ Location:** San Francisco, CA
- **Twitter:** @Instacart (68,703 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2732417/ (24,771 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 69% Small-Business, 21% Mid-Market



#### What Are Recent G2 Reviews of Instacart Retailer Platform?

**"[Plenty of Store Options and the Freedom to Choose](https://www.g2.com/survey_responses/instacart-retailer-platform-review-12371509)"**

**Rating:** 5.0/5.0 stars
*— Roberto S.*

[Read full review](https://www.g2.com/survey_responses/instacart-retailer-platform-review-12371509)

---

**"[Shopping for groceries with Instacart is quick and easy.](https://www.g2.com/survey_responses/instacart-retailer-platform-review-8290689)"**

**Rating:** 5.0/5.0 stars
*— Dinesh M.*

[Read full review](https://www.g2.com/survey_responses/instacart-retailer-platform-review-8290689)

---


#### What Are G2 Users Discussing About Instacart Retailer Platform?

- [What is Instacart used for?](https://www.g2.com/discussions/what-is-instacart-used-for) - 1 comment
- [How does Instacart work for customers?](https://www.g2.com/discussions/how-does-instacart-work-for-customers)
- [What is Instacart process?](https://www.g2.com/discussions/what-is-instacart-process)
- [How does fast and flexible work on Instacart?](https://www.g2.com/discussions/how-does-fast-and-flexible-work-on-instacart)
- [What platform does Instacart use?](https://www.g2.com/discussions/what-platform-does-instacart-use)

### 2. [goPuff](https://www.g2.com/products/gopuff/reviews)
Delivers snacks, drinks, ice cream, and more... real quick


**Average Rating:** 3.9/5.0
**Total Reviews:** 26
**How Do G2 Users Rate goPuff?**

- **Quality of Support:** 7.6/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.4/10 (Category avg: 9.0/10)

**Who Is the Company Behind goPuff?**

- **Seller:** [GoBrands](https://www.g2.com/sellers/gobrands)
- **Year Founded:** 2015
- **HQ Location:** São Paulo, BR
- **Twitter:** @gopuff (40,969 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11819774/ (21 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 61% Small-Business, 25% Mid-Market



#### What Are Recent G2 Reviews of goPuff?

**"[Super convenient service. Fast delivery and great value with the subscription](https://www.g2.com/survey_responses/gopuff-review-11793714)"**

**Rating:** 4.0/5.0 stars
*— Erika R.*

[Read full review](https://www.g2.com/survey_responses/gopuff-review-11793714)

---

**"[Consistent Fast Delivery, Excellent Product Quality](https://www.g2.com/survey_responses/gopuff-review-11815361)"**

**Rating:** 5.0/5.0 stars
*— Lydia G.*

[Read full review](https://www.g2.com/survey_responses/gopuff-review-11815361)

---


#### What Are G2 Users Discussing About goPuff?

- [What is goPuff used for?](https://www.g2.com/discussions/what-is-gopuff-used-for)

### 3. [Growcer](https://www.g2.com/products/growcer/reviews)
A grocery marketplace with hyper-local functionality, Growcer is a turnkey software solution developed to enable the launch of online grocery and essential businesses.


**Average Rating:** 4.5/5.0
**Total Reviews:** 11
**How Do G2 Users Rate Growcer?**

- **Quality of Support:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.0/10)

**Who Is the Company Behind Growcer?**

- **Seller:** [FATbit Technologies](https://www.g2.com/sellers/fatbit-technologies)
- **Year Founded:** 2004
- **HQ Location:** Mohali, Punjab
- **Twitter:** @FATbit_Tech (1,567 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2793891/ (46 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Food &amp; Beverages
- **Company Size:** 92% Small-Business, 8% Mid-Market



#### What Are Recent G2 Reviews of Growcer?

**"[Easy to Customize, Strong Core Features](https://www.g2.com/survey_responses/growcer-review-12867454)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Retail*

[Read full review](https://www.g2.com/survey_responses/growcer-review-12867454)

---

**"[Enhancing User Experience in Online Grocery Shopping](https://www.g2.com/survey_responses/growcer-review-9877613)"**

**Rating:** 5.0/5.0 stars
*— komal s.*

[Read full review](https://www.g2.com/survey_responses/growcer-review-9877613)

---


#### What Are G2 Users Discussing About Growcer?

- [What is Growcer used for?](https://www.g2.com/discussions/what-is-growcer-used-for)

### 4. [Onfleet](https://www.g2.com/products/onfleet/reviews)
Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients. Onfleet powers millions of deliveries every week for thousands of businesses ranging from grocery, restaurant, and flower delivery to pharmacy and e-commerce companies. Onfleet is based in San Francisco, California.


**Average Rating:** 4.6/5.0
**Total Reviews:** 137
**How Do G2 Users Rate Onfleet?**

- **Quality of Support:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.3/10 (Category avg: 9.0/10)

**Who Is the Company Behind Onfleet?**

- **Seller:** [Onfleet](https://www.g2.com/sellers/onfleet)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @onfleet (2,114 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2639808/ (89 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Operations Manager, CEO
- **Top Industries:** Food &amp; Beverages, Logistics and Supply Chain
- **Company Size:** 67% Small-Business, 27% Mid-Market


#### What Are Onfleet's Pros and Cons?

**Pros:**

- Delivery Efficiency (5 reviews)
- Delivery Management (4 reviews)
- Ease of Use (4 reviews)
- Efficiency Improvement (4 reviews)
- Features (4 reviews)

**Cons:**

- Limited Features (3 reviews)
- Missing Features (3 reviews)
- Routing Issues (3 reviews)
- Inefficient Routing (2 reviews)
- Insufficient Information (2 reviews)


### What Do G2 Reviewers Say About Onfleet?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **delivery efficiency** of Onfleet, enhancing punctuality and route mapping for better customer satisfaction.
- Users praise the **efficient delivery management** of Onfleet, significantly improving customer satisfaction and productivity for dispensaries.
- Users find Onfleet&#39;s **ease of use** essential for enhancing productivity and ensuring efficient deliveries with minimal training.
- Users value the **efficiency improvement** Onfleet offers, enhancing delivery speed and customer satisfaction effectively.
- Users value the **ease of managing extensive data** in one location, enhancing productivity and customer satisfaction.

**Cons:**

- Users find the **limited features** of Onfleet to be a drawback, particularly in analytics and communication functionalities.
- Users note a **lack of essential features** , including read receipts and better integration options, affecting usability.
- Users experience **routing issues** with Onfleet, notably in optimization methods and communication reliability.
- Users find the **inefficient routing** in Onfleet impacts delivery performance and often rely on manual adjustments.
- Users express frustration with **insufficient information** on driver communications, causing delays in resolving customer disputes.

#### What Are Recent G2 Reviews of Onfleet?

**"[Simple Interface](https://www.g2.com/survey_responses/onfleet-review-9880166)"**

**Rating:** 4.0/5.0 stars
*— Isa C.*

[Read full review](https://www.g2.com/survey_responses/onfleet-review-9880166)

---

**"[Great app for deliveries in cannabis industry](https://www.g2.com/survey_responses/onfleet-review-11096584)"**

**Rating:** 4.5/5.0 stars
*— Danielle M.*

[Read full review](https://www.g2.com/survey_responses/onfleet-review-11096584)

---


#### What Are G2 Users Discussing About Onfleet?

- [How do I track my Onfleet delivery?](https://www.g2.com/discussions/how-do-i-track-my-onfleet-delivery) - 1 comment
- [Who owns Onfleet?](https://www.g2.com/discussions/who-owns-onfleet) - 1 comment
- [How do I use Onfleet?](https://www.g2.com/discussions/how-do-i-use-onfleet) - 2 comments
- [What is the Onfleet app?](https://www.g2.com/discussions/what-is-the-onfleet-app)

### 5. [ShopHero](https://www.g2.com/products/shophero/reviews)
shophero&#39;s proprietary e-commerce platform assists supermarket operators in expanding their presence online and successfully engaging their customers digitally


**Average Rating:** 4.4/5.0
**Total Reviews:** 25
**How Do G2 Users Rate ShopHero?**

- **Quality of Support:** 9.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.3/10 (Category avg: 9.0/10)

**Who Is the Company Behind ShopHero?**

- **Seller:** [ShopHero](https://www.g2.com/sellers/shophero)
- **Year Founded:** 2015
- **HQ Location:** Provo, Utah
- **Twitter:** @shopheroinc (143 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shophero-inc/ (13 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 72% Small-Business, 24% Mid-Market



#### What Are Recent G2 Reviews of ShopHero?

**"[Helpful Tool](https://www.g2.com/survey_responses/shophero-review-7466557)"**

**Rating:** 5.0/5.0 stars
*— Pavan  R.*

[Read full review](https://www.g2.com/survey_responses/shophero-review-7466557)

---

**"[Our products in customers hand](https://www.g2.com/survey_responses/shophero-review-7470202)"**

**Rating:** 4.0/5.0 stars
*— Keerthi M.*

[Read full review](https://www.g2.com/survey_responses/shophero-review-7470202)

---




## What Is Grocery Delivery Software?

[On-Demand Delivery Software](https://www.g2.com/categories/on-demand-delivery)

## What Software Categories Are Similar to Grocery Delivery Software?

- [Food Delivery Software](https://www.g2.com/categories/food-delivery-software)
- [Route Planning Software](https://www.g2.com/categories/route-planning-software)
- [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)



