# Best Grocery Delivery Software for Small Business *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Products classified in the overall Grocery Delivery category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Grocery Delivery to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Grocery Delivery category. In addition to qualifying for inclusion in the Grocery Delivery Software category, to qualify for inclusion in the Small Business Grocery Delivery Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Grocery Delivery Software Products Does G2 Track? **Total Products under this Category:** 65 ### Category Stats (Jul 2026) - **Average Rating**: 4.35/5 The average rating of products in this category, based on all submitted ratings *Last updated: July 01, 2026* ## How Does G2 Rank Grocery Delivery Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 700+ Authentic Reviews - 65+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### DelivApp DelivApp is the one-stop, white-label platform that puts restaurants, delivery marketplaces, and multi-location franchises in full control of the screen-to-door journey. The modular suite packs everything you need under a single account: branded web & mobile ordering, self-service kiosks, a merchant back office, a built-in loyalty management system, an enterprise-grade dispatch console, integrations with third-party ordering channels and external fleets, and a driver app—all ready to wear your colors. Sync orders seamlessly from your POS, website, or third-party marketplaces, then let DelivApp’s smart engine auto-route each ticket to house drivers or connected external fleets. Engage customers with a wallet-based loyalty program, manage promos in seconds, and monitor prep, pickup, and delivery KPIs in live dashboards. Run the full stack or flip on just the pieces you need; DelivApp scales from a single store to nationwide chains, supports online payments and cash, and grows with you—no rip-and-replace required. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1352&secure%5Bchosen_at%5D=2026-07-02T03%3A05%3A47Z&secure%5Bdisplayable_resource_id%5D=1345&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1345&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=134971&secure%5Bresource_id%5D=1352&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fgrocery-delivery%2Fsmall-business&secure%5Btoken%5D=678b524188eb3a2270fbe6bd99689a3a7ae45e2e8a835ac4bf7fdf1d4db57dd2&secure%5Burl%5D=https%3A%2F%2Fwww.delivapp.com&secure%5Burl_type%5D=company_website) --- ## What Are the Top-Rated Grocery Delivery Software Products in 2026? ### 1. [Instacart Retailer Platform](https://www.g2.com/products/instacart-retailer-platform/reviews) Take the next step in your digital retail journey with Instacart Platform, a flexible suite of technology offerings. Instacart's dedicated teams adopt our offerings to meet you where you are today, and help you build a platform for future success with scalable services that ensure successful product adoption. **Average Rating:** 4.2/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Instacart Retailer Platform?** - **Quality of Support:** 7.7/10 (Category avg: 8.5/10) - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) **Who Is the Company Behind Instacart Retailer Platform?** - **Seller:** [Instacart](https://www.g2.com/sellers/instacart) - **HQ Location:** San Francisco, CA - **Twitter:** @Instacart (68,703 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2732417/ (24,771 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 69% Small-Business, 21% Mid-Market #### What Are Recent G2 Reviews of Instacart Retailer Platform? **"[Plenty of Store Options and the Freedom to Choose](https://www.g2.com/survey_responses/instacart-retailer-platform-review-12371509)"** **Rating:** 5.0/5.0 stars *— Roberto S.* [Read full review](https://www.g2.com/survey_responses/instacart-retailer-platform-review-12371509) --- **"[Shopping for groceries with Instacart is quick and easy.](https://www.g2.com/survey_responses/instacart-retailer-platform-review-8290689)"** **Rating:** 5.0/5.0 stars *— Dinesh M.* [Read full review](https://www.g2.com/survey_responses/instacart-retailer-platform-review-8290689) --- #### What Are G2 Users Discussing About Instacart Retailer Platform? - [What is Instacart used for?](https://www.g2.com/discussions/what-is-instacart-used-for) - 1 comment - [How does Instacart work for customers?](https://www.g2.com/discussions/how-does-instacart-work-for-customers) - [What is Instacart process?](https://www.g2.com/discussions/what-is-instacart-process) - [How does fast and flexible work on Instacart?](https://www.g2.com/discussions/how-does-fast-and-flexible-work-on-instacart) - [What platform does Instacart use?](https://www.g2.com/discussions/what-platform-does-instacart-use) ### 2. [goPuff](https://www.g2.com/products/gopuff/reviews) Delivers snacks, drinks, ice cream, and more... real quick **Average Rating:** 3.9/5.0 **Total Reviews:** 26 **How Do G2 Users Rate goPuff?** - **Quality of Support:** 7.6/10 (Category avg: 8.5/10) - **Ease of Use:** 8.4/10 (Category avg: 9.0/10) **Who Is the Company Behind goPuff?** - **Seller:** [GoBrands](https://www.g2.com/sellers/gobrands) - **Year Founded:** 2015 - **HQ Location:** São Paulo, BR - **Twitter:** @gopuff (40,969 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11819774/ (21 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 61% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of goPuff? **"[Super convenient service. Fast delivery and great value with the subscription](https://www.g2.com/survey_responses/gopuff-review-11793714)"** **Rating:** 4.0/5.0 stars *— Erika R.* [Read full review](https://www.g2.com/survey_responses/gopuff-review-11793714) --- **"[Consistent Fast Delivery, Excellent Product Quality](https://www.g2.com/survey_responses/gopuff-review-11815361)"** **Rating:** 5.0/5.0 stars *— Lydia G.* [Read full review](https://www.g2.com/survey_responses/gopuff-review-11815361) --- #### What Are G2 Users Discussing About goPuff? - [What is goPuff used for?](https://www.g2.com/discussions/what-is-gopuff-used-for) ### 3. [Growcer](https://www.g2.com/products/growcer/reviews) A grocery marketplace with hyper-local functionality, Growcer is a turnkey software solution developed to enable the launch of online grocery and essential businesses. **Average Rating:** 4.5/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Growcer?** - **Quality of Support:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 9.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Growcer?** - **Seller:** [FATbit Technologies](https://www.g2.com/sellers/fatbit-technologies) - **Year Founded:** 2004 - **HQ Location:** Mohali, Punjab - **Twitter:** @FATbit_Tech (1,567 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2793891/ (46 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Food & Beverages - **Company Size:** 92% Small-Business, 8% Mid-Market #### What Are Recent G2 Reviews of Growcer? **"[Easy to Customize, Strong Core Features](https://www.g2.com/survey_responses/growcer-review-12867454)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/growcer-review-12867454) --- **"[Enhancing User Experience in Online Grocery Shopping](https://www.g2.com/survey_responses/growcer-review-9877613)"** **Rating:** 5.0/5.0 stars *— komal s.* [Read full review](https://www.g2.com/survey_responses/growcer-review-9877613) --- #### What Are G2 Users Discussing About Growcer? - [What is Growcer used for?](https://www.g2.com/discussions/what-is-growcer-used-for) ### 4. [Onfleet](https://www.g2.com/products/onfleet/reviews) Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients. Onfleet powers millions of deliveries every week for thousands of businesses ranging from grocery, restaurant, and flower delivery to pharmacy and e-commerce companies. Onfleet is based in San Francisco, California. **Average Rating:** 4.6/5.0 **Total Reviews:** 137 **How Do G2 Users Rate Onfleet?** - **Quality of Support:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) **Who Is the Company Behind Onfleet?** - **Seller:** [Onfleet](https://www.g2.com/sellers/onfleet) - **Year Founded:** 2015 - **HQ Location:** San Francisco, CA - **Twitter:** @onfleet (2,114 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2639808/ (89 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Operations Manager, CEO - **Top Industries:** Food & Beverages, Logistics and Supply Chain - **Company Size:** 67% Small-Business, 27% Mid-Market #### What Are Onfleet's Pros and Cons? **Pros:** - Delivery Efficiency (5 reviews) - Delivery Management (4 reviews) - Ease of Use (4 reviews) - Efficiency Improvement (4 reviews) - Features (4 reviews) **Cons:** - Limited Features (3 reviews) - Missing Features (3 reviews) - Routing Issues (3 reviews) - Inefficient Routing (2 reviews) - Insufficient Information (2 reviews) ### What Do G2 Reviewers Say About Onfleet? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **delivery efficiency** of Onfleet, enhancing punctuality and productivity while satisfying customer service needs. - Users find **Onfleet's delivery management** outstanding, enhancing efficiency, punctuality, and customer satisfaction for dispensaries. - Users appreciate the **ease of use** of Onfleet, finding it straightforward and intuitive from the beginning. - Users appreciate the **efficiency improvement** Onfleet provides, enhancing delivery times and customer satisfaction effortlessly. - Users appreciate the **ease of data management** with Onfleet, enhancing efficiency and improving delivery times effectively. **Cons:** - Users find the **limited features** of Onfleet restrict their ability to utilize full potential, especially in analytics and communications. - Users find the **missing features** in Onfleet, such as read receipts and metrc integration, quite limiting. - Users face **routing issues** with Onfleet, including delayed feature launches and subpar optimization results affecting delivery efficiency. - Users notice **inefficient routing** with Onfleet, often relying on dispatch knowledge instead of the provided optimization features. - Users experience **insufficient information** access on driver communications, causing frustrations during urgent customer inquiries. #### What Are Recent G2 Reviews of Onfleet? **"[Simple Interface](https://www.g2.com/survey_responses/onfleet-review-9880166)"** **Rating:** 4.0/5.0 stars *— Isa C.* [Read full review](https://www.g2.com/survey_responses/onfleet-review-9880166) --- **"[Great app for deliveries in cannabis industry](https://www.g2.com/survey_responses/onfleet-review-11096584)"** **Rating:** 4.5/5.0 stars *— Danielle M.* [Read full review](https://www.g2.com/survey_responses/onfleet-review-11096584) --- #### What Are G2 Users Discussing About Onfleet? - [How do I track my Onfleet delivery?](https://www.g2.com/discussions/how-do-i-track-my-onfleet-delivery) - 1 comment - [Who owns Onfleet?](https://www.g2.com/discussions/who-owns-onfleet) - 1 comment - [How do I use Onfleet?](https://www.g2.com/discussions/how-do-i-use-onfleet) - 2 comments - [What is the Onfleet app?](https://www.g2.com/discussions/what-is-the-onfleet-app) ### 5. [ShopHero](https://www.g2.com/products/shophero/reviews) shophero's proprietary e-commerce platform assists supermarket operators in expanding their presence online and successfully engaging their customers digitally **Average Rating:** 4.4/5.0 **Total Reviews:** 25 **How Do G2 Users Rate ShopHero?** - **Quality of Support:** 9.0/10 (Category avg: 8.5/10) - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) **Who Is the Company Behind ShopHero?** - **Seller:** [ShopHero](https://www.g2.com/sellers/shophero) - **Year Founded:** 2015 - **HQ Location:** Provo, Utah - **Twitter:** @shopheroinc (143 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shophero-inc/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 72% Small-Business, 24% Mid-Market #### What Are Recent G2 Reviews of ShopHero? **"[Helpful Tool](https://www.g2.com/survey_responses/shophero-review-7466557)"** **Rating:** 5.0/5.0 stars *— Pavan R.* [Read full review](https://www.g2.com/survey_responses/shophero-review-7466557) --- **"[Our products in customers hand](https://www.g2.com/survey_responses/shophero-review-7470202)"** **Rating:** 4.0/5.0 stars *— Keerthi M.* [Read full review](https://www.g2.com/survey_responses/shophero-review-7470202) --- ## What Is Grocery Delivery Software? [On-Demand Delivery Software](https://www.g2.com/categories/on-demand-delivery) ## What Software Categories Are Similar to Grocery Delivery Software? - [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) - [Route Planning Software](https://www.g2.com/categories/route-planning-software) - [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)