# ShopHero Reviews **Vendor:** ShopHero **Category:** [Grocery Delivery Software](https://www.g2.com/categories/grocery-delivery) **Average Rating:** 4.4/5.0 **Total Reviews:** 25 ## About ShopHero shophero's proprietary e-commerce platform assists supermarket operators in expanding their presence online and successfully engaging their customers digitally ## ShopHero Reviews ### 1. Our products in customers hand **Rating:** 4.0/5.0 stars **Reviewed by:** Keerthi M. | Sr. Media Quality Assurance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about ShopHero?** Shoppers can see all the new products we have and the special offers. When customers see these things and start to click away, it’s an excellent way for them to shop and for us to conduct business. **What do you dislike about ShopHero?** I guess, for now, fewer people are using the services of Shope Hero, which makes it not go into the market quicker as usual. More ads and posts about this on Insta and Social media approaches can bring some improvements. **What problems is ShopHero solving and how is that benefiting you?** 1. Website creation - Shopehero builds a website that is really a problem solver 2. It allows showing the products in a more personalized way. I did not have to go to any software developer to create a website for my products. ### 2. Helpful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Pavan R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** I'm using Shop Hero to market my products online. And it helps me in doing the same. It makes my products reach more customers so that I get more business. Compared to other shopping sites, it helps me reach people in both urban and rural and it helps me in international customers **What do you dislike about ShopHero?** Everything about this product is awesome, but only thing that I wanted to be better in this is its interface should be a little more attractive to get more customers and branders like me **What problems is ShopHero solving and how is that benefiting you?** As I said above it helps my products reach customers in every corner of the world and also helps me grow my business to an international level. It helps me upgrade my business ### 3. Shop Hero review **Rating:** 4.5/5.0 stars **Reviewed by:** Kartik S. | Executive - Onboarding dealer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** 1. This software is really good when it comes to speed and accuracy. 2. Information can be retrieved quickly as well 3. It saved a lot of my time. 4. Good interface and abstract multi - platform. **What do you dislike about ShopHero?** 1. Sometimes the interface spoils the user experience and makes it very difficult to work. 2. Sometime the customer service of Shop Hero is not responsive. 3. Otherwise it is a good software. **What problems is ShopHero solving and how is that benefiting you?** You can use shop hero for free for a month. Since it makes life souch easier you would want to go for it and it is available in at a very cheap rate later. Nice app. ### 4. It helped pur e commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Jose G. | Customer Success Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about ShopHero?** It helped us with out e commerce giving our cuatomers the opportunity to shop as if they where in the store. It integrated with our POS and the payment system was easy **What do you dislike about ShopHero?** I think it was a little difficult the communication but it is something that can be improved. I personally had issues with the mobile app option but I'm not sure if it was just me. **What problems is ShopHero solving and how is that benefiting you?** It helped personalize our e commer customer journey and for better data thus improving our customer experience by miles. It stayed as our brand as well which helped us. ### 5. my experience with shophero **Rating:** 5.0/5.0 stars **Reviewed by:** Neri Rafael C. | Developer TI, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** powerful suite of tools to sell products and services online in a very intuitive way and easy to manage throughout the purchase and sale process with a very friendly interface **What do you dislike about ShopHero?** Something that could be improved is the adaptability with mobile devices that from time to time usually take a long time to load and the views can be somewhat annoying. **What problems is ShopHero solving and how is that benefiting you?** We were able to develop a type of ecommerce for one of our product lines but with SH we saved a lot of time and as soon as we got it we started selling ### 6. Good & Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Hitesh N. | Executive Assistant to CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** Shophero has created great change in Ecommerce industry to ease the process for everyone. It is a very powerful platform for e-commerce industry. 5 Star from my end to platform **What do you dislike about ShopHero?** Nothing is there to dislike the product. It was a very good experience to use this tool & its services in the business. Highly recommended that everyone use this tool. **What problems is ShopHero solving and how is that benefiting you?** IT Services Business has been solved by ShopHero tool. It has done tremendous job of easing the process in the business. I will always suggest everyone to use this software. ### 7. Easeful experience with the overall eCommerce journey! **Rating:** 5.0/5.0 stars **Reviewed by:** M Salik S. | Manufacturer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** shophero is a very powerful tool that is very simple to use, can get you online in almost no time, and comes with very affordable pricing options. **What do you dislike about ShopHero?** There is nothing as such to dislike in shophero. **What problems is ShopHero solving and how is that benefiting you?** There are several problems that we are solving through shophero and they are as follows - 1. I am getting a lot of eCommerce stores up and running in no time. 2. It provides cost affordable options. 3. Their support is very responsive and quickly resolves your issue. ### 8. It is lovely ecommerce product which has great features for retail business. **Rating:** 4.5/5.0 stars **Reviewed by:** Avnish A. | Project Lead, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about ShopHero?** Shophero is especially for retail business which makes online shopping easy for any user. One can personalize according to his needs. Support services are fast. **What do you dislike about ShopHero?** Sometimes I encountered minor issues with product promotion and printing. The printing package doesn't work very smoothly for me. However, got it solved by support all the time. **What problems is ShopHero solving and how is that benefiting you?** 1. User loves Shophero's admin panel, where easy to see reports and resources. 2. Clear visibility of order and status. 3. User can receive orders on a phone call. ### 9. Digital Retailing at it's finest! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about ShopHero?** I love the simplicity and independent atmosphere it creates for its customers. I feel in charge, and can always find what I am looking for thanks to the organization and user friendly design. **What do you dislike about ShopHero?** I do not currently dislike this product, as I have never had a bad experience. There has never been a time when I have run into issues with it. I have always been able to find what I am looking for. **What problems is ShopHero solving and how is that benefiting you?** With COVID changing the world within the last few years, I believe many people have developed social anxiety or a fear of leaving home. I, too, sometimes feel this way; this helps me shop from the comfort and safety of my own home. ### 10. Excellent and Potent tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ankita M. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about ShopHero?** A robust set of tools with a user-friendly interface makes it simple to manage online goods and services, the entire purchase and sales process. It is a highly effective platform for the e-commerce sector. **What do you dislike about ShopHero?** It's a bit buggy when paying online using a mobile phone. Apart from this, it's a fantastic tool **What problems is ShopHero solving and how is that benefiting you?** ShopHero has dramatically improved the efficiency and ease of shopping. ### 11. Great, accessible experience for online grocery retail **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** I find that ShopHero has streamlined the process of online shopping for grocery retail that was previously an unrealized market for consumers. It has been very convenient for my shopping. **What do you dislike about ShopHero?** The only thing that I dislike about ShopHero is a slight lack of selection in specialized products. For example, I am vegetarian and I notice that ShopHero is catching up with all the rapidly expanding selection of plant-based products. **What problems is ShopHero solving and how is that benefiting you?** ShopHero is most clearly solving the problem of grocery convenience in the modern day and age. In addition, ShopHero helps me save money on eating out by making grocery shopping easy. ### 12. Great Software for E-Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** I enjoy being able to have the ability to have integrated features with other platforms. It works for promotions and sales that are ongoing. This works better than other competitior options. **What do you dislike about ShopHero?** The system can be slightly glitchy when it comes to paying with phone pay. The system will time or error out and the customer has to try again. This causes slower transactions **What problems is ShopHero solving and how is that benefiting you?** I enjoy the on demand personal shopping experience that gets the products I need when I need them. When items are running low I can order items I need back in stock ### 13. Shophero provided me witg a turnkit solution to engage with my customers as well as provide for them **Rating:** 3.5/5.0 stars **Reviewed by:** Ibraham M. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2022 **What do you like best about ShopHero?** The team I worked with at shophero provided me excellent support and communciatikn throughout the migration process **What do you dislike about ShopHero?** Shophero can be somewhat difficult to integrate as there are some technicalities I had to sort out with the Shophero team **What problems is ShopHero solving and how is that benefiting you?** Allowing ne to provide a platform to streamline sales and increase revenue as well ### 14. Worth trying for a month **Rating:** 3.5/5.0 stars **Reviewed by:** Prateek C. | CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2022 **What do you like best about ShopHero?** The pricing is very cheap and offers one month free trial with almost each and every feature. **What do you dislike about ShopHero?** Experienced unexpected lag and slowness in the platform. **What problems is ShopHero solving and how is that benefiting you?** Complete e-commerce solution for your online shop and a lot of integrations no matter what's the scale of your business. ### 15. Very good prpduct **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. | Company CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** Functionality is perfect, it is set up in a way that allows you to quickly move through the interface. **What do you dislike about ShopHero?** There really isn't anything I don't like about it. It works great. **What problems is ShopHero solving and how is that benefiting you?** ShopHero is making shopping a lot more easier and efficient. ### 16. Awesome grocery software ever **Rating:** 5.0/5.0 stars **Reviewed by:** MOHAMMAD I. | Business Development Team, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** I most like his customer support exicutive team and online EBT. **What do you dislike about ShopHero?** All the things are good not too bad fast service seamless experience at all time. **What problems is ShopHero solving and how is that benefiting you?** Some time billing issue but not all time it's now good and I satisfied. ### 17. Best e-commerce platform with wide range of customization and flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about ShopHero?** I really like the personalization features given in ShopHero with ease of using them. It has a wide range of personalization options which makes you promote your brand with great confidence. **What do you dislike about ShopHero?** Analytics reports need more improvement for better decision-making and ease of use. **What problems is ShopHero solving and how is that benefiting you?** The main problem is the sale of your end products and reaching out to the large public. ShopHero is a great platform to achieve this with ease and it did help to increase the business. ### 18. Fun **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about ShopHero?** It is amazing and totally does everything it claims it does. I really enjoy using it and absolutely love it! **What do you dislike about ShopHero?** There really isn't anything that I don't like about it. I've never had any issues. **What problems is ShopHero solving and how is that benefiting you?** It really fixed all of my issues that we had. There are so many benefits to this program. We are definitely more productive as a result. Our business performance has definitely increased! ### 19. Best shoping app **Rating:** 5.0/5.0 stars **Reviewed by:** Rupesh singh R. | SDE 1, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** Shop hero is the best ecommerce app i have seen **What do you dislike about ShopHero?** Some time there is timeout at the time of processing **What problems is ShopHero solving and how is that benefiting you?** Its providing us the best hasslefree shoping experice till now ### 20. Logistics Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Slade S. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** I like the ease of use of ShopHero and its easy navigation. **What do you dislike about ShopHero?** I currently do not have any dislikes for ShopHero. **What problems is ShopHero solving and how is that benefiting you?** ShopHero is helping to solve inventory management issues. ### 21. Reviewing Shop Hero **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2022 **What do you like best about ShopHero?** I love that they are focusing more on uplifting Independent Grocers.The Easy to use and cost-effective technology they use is there. to help the grocers. **What do you dislike about ShopHero?** There's Not much to dislike about this app. **What problems is ShopHero solving and how is that benefiting you?** Heping Individual grocers to manage their small business in an easy manner and provides the best output with the help of the latest technology. ### 22. very easy online onboarding for my company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about ShopHero?** I like the easy onboarding to online method and dive into online sales market easily and increase my average sale revenue **What do you dislike about ShopHero?** payment methods may contain some local wallets **What problems is ShopHero solving and how is that benefiting you?** The reach to the far away customers have been made easy and my sales have almost doubled ### 23. Not ready for Prime Time **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** The link to my zip code was broken, so I could not use the application. **What do you dislike about ShopHero?** It was a waste of time. The link was broken. **What problems is ShopHero solving and how is that benefiting you?** ShopHero did not suggest a replacement for the discontinued Walmart deliveries ### 24. Wonderful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** I like the accuracy of the offerings on ShopHero **What do you dislike about ShopHero?** I do not find anything that I dislike about ShopHero **What problems is ShopHero solving and how is that benefiting you?** Letting me view the offerings from the comfort of my home ### 25. Amazing tool for my business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about ShopHero?** I like the different possibilities and features options and has increased my revenue in 20% **What do you dislike about ShopHero?** Some of the UX elements for my customers **What problems is ShopHero solving and how is that benefiting you?** All my e-commerce processes and tracking - [View ShopHero pricing details and edition comparison](https://www.g2.com/products/shophero/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+13%3A00%3A43+-0500&secure%5Bsession_id%5D=70bdf46e-5a03-48e5-838b-2ff4e8227c8b&secure%5Btoken%5D=836ec5e4265e5cfaa9f1110d0d321c785c74af63959b6cf3d0e023d9dafffb06&format=llm_user) ## Top ShopHero Alternatives - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) - 4.0/5.0 (172 reviews) - [Onfleet](https://www.g2.com/products/onfleet/reviews) - 4.6/5.0 (137 reviews) - [Instacart Retailer Platform](https://www.g2.com/products/instacart-retailer-platform/reviews) - 4.2/5.0 (67 reviews)