What are Disaster Recovery as a Service (DRaaS) Solutions?

Disaster recovery as a service (DRaaS) solutions enable companies to back up their data along with IT infrastructure in a third-party cloud computing environment. In the event of power outages, cyberattacks, equipment failures, human errors, natural disasters, or any form of disruption, this will allow companies to regain access to the backup data and mirrored IT infrastructure. Since DRaaS solutions follow the as-a-service model, companies don't have to own all the disaster recovery (DR) resources or handle all the associated processes. Instead, they can rely on the provider. The third-party DRaaS provider reduces the burden of regularly backing up company data and is also helpful for organizations that lack the needed expertise to plan, configure, and test a DR plan. DRaaS is also sometimes known as business continuity as a service (BCaaS). DRaaS solutions are a form of failover insurance for cloud computing environments and are crucial for business continuity. In the context of disaster recovery, failover is an operational mode that (automatically) shifts to a standby server, network, or database if the primary system fails or is shut down for some reason. In the managed DRaaS model, third-party service providers are responsible for the failover process and transitioning the users from the primary environment to their hosted services. Like infrastructure as a service (IaaS) and cloud platform as a service (PaaS), DRaaS solutions were made possible through the widespread adoption of cloud computing. These tools make the disaster recovery process more manageable by bringing all aspects into a SaaS product. DRaaS tools reduce or eliminate downtime for customer-facing applications and internal networks and are critical for business continuity. They replace traditional backup software and hardware using the cloud and offer data protection and replication, better security, and faster recovery. What Types of Disaster Recovery as a Service (DRaaS) Solutions Exist? There are typically three types of DRaaS—self-service, assisted, and managed. Buyers should note that not all implementations of these solutions can meet all the requirements of an organization. Therefore, it’s essential to evaluate which variation of the software meets their needs fully. Self-service DRaaS As the name suggests, the self-service DRaaS model offers businesses tools and essential resources to perform its own disaster recovery planning and backups. Although this model provides greater flexibility, businesses are fully responsible for every aspect of DR strategy, testing, management, and executing the recovery process. Although self-service DRaaS models are less expensive, the time and resources required to manage them may not make them the most cost effective solution. More precisely, self-service DRaaS is ideal for organizations with internal IT teams that have the required DR expertise. Assisted DRaaS In the assisted DRaaS model, the disaster recovery service provider acts as an adviser to the organization. The service provider typically handles the infrastructure and replication and offers advice on implementing, testing, and managing DR solutions. When disruption occurs, the provider may also offer additional support for failover and failback operations. Generally speaking, assisted DRaaS doesn't provide a recovery service level agreement (SLA). That's because the organization is mainly responsible for executing the recovery procedures. In the case of disaster recovery operations, SLAs are made up of recovery time objectives (RTOs) and recovery point objectives (RPOs). RTO refers to the time frame within which a business process must be restored after a disaster to prevent unacceptable consequences. RPO refers to the amount of data that can be lost during a disaster without affecting a business process. Companies can also utilize assisted DRaaS to identify weaknesses in their disaster recovery capabilities and avail the provider's specific services. When compared to the self-service model, this model is typically more expensive. Managed DRaaS In this model, the service provider is responsible for all aspects of the DRaaS strategy, including planning, testing, managing, and implementing. A managed DRaaS provider enables organizations and their IT teams to offload all DR concerns, as a third-party service provider is fully responsible for recovery. When disaster strikes, the managed DRaaS provider will carry out the recovery process. These services offer a recovery SLA unique to a company's requirements. Managed DRaaS providers can also provide a platform-agnostic solution that provides failover for virtual or physical hardware, both within on-premises data centers and across multiple cloud service providers. In short, managed DRaaS reduces the effort the IT team has to put in during disaster recovery to almost zero. As expected, managed DR solutions are typically the most expensive when compared to self-service or assisted DRaaS models. However, managed models are especially useful for small businesses that may lack the infrastructure and in-house expertise to plan and execute IT disaster recovery plans.

What are the Common Features of Disaster Recovery as a Service (DRaaS) Solutions?

The following are some of the common features of cloud disaster recovery as a service tools. Orchestration: Automates the recovery process to ensure that the crucial applications, servers, and their dependencies get back online without much IT intervention. One-click failover: Helps configure the sequence and timing in which mission-critical systems are restored. Automated discovery: Reduces the number of manual steps required in DR and, therefore, the likelihood of human errors. Recovery point options: Helps to failback to a specific point in time or recover the most recent replicated data. Bandwidth optimization: Enhances performance and bandwidth by sending only small amounts of data on an ongoing basis. DNS redirect: Automates the updating of DNS and redirecting of requests to the new system.

What are the Benefits of Disaster Recovery as a Service (DRaaS) Solutions?

Disaster recovery can help minimize data loss and downtime in the event of a disruption. When compared to traditional disaster recovery approaches, DRaaS offers enhanced reliability and resiliency. The following are some of the notable benefits of DRaaS solutions. Improved administration: DRaaS software reduces the administrative burden otherwise placed on the IT team and empowers team members to focus on other tasks that offer greater business value. Minimizes downtime: These solutions come with high availability, which means that businesses can rapidly recover. Immediate recovery means lower downtime, which also means that the organization wouldn't be drastically affected in terms of productivity. More precisely, DRaaS offers a faster and automated recovery process when compared to traditional DR methods. Scalability: Scaling up the data storage or computational infrastructure might be an inconvenient process for on-premises disaster recovery systems, but not for DRaaS solutions. When using a disaster recovery system, organizations can continually review their needs and scale upwards or outwards when necessary. The scalability of DRaaS tools makes it notably cost effective. The ability to scale up or down based on requirements ensures organizations don't have to make significant investments in these solutions. Additionally, opting for a managed DRaaS solution means that the service provider is responsible for hardware protection. This means that companies don't have to pay for hardware maintenance, and if a natural disaster makes the office unusable, they'll be able to continue business from another location. Access to resources: When a disaster strikes, a managed DRaaS provider can help provide resources such as temporary employees, facilities, and communications assistance to get a business back on track and running smoothly. Ransomware recovery: DRaaS can minimize the effects of ransomware attacks, which are becoming more common. Businesses can restore stolen or corrupted data with ease as the data is stored in a remote location. This will ensure the business operations aren't affected drastically.

Page 2 | Best Disaster Recovery as a Service (DRaaS) Solutions: User Reviews from September 2026

Acronis Cyber Protect

Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the entire environment. Key features of Acronis Cyber Protect include: · Cyberthreat protection: Using artificial intelligence (AI) and machine learning (ML), proactively secures data, applications and systems, from advanced cyberattacks, including ransomware and other forms of malware. · Rapid Recovery: Reduced dependency on central IT support empowers users to initiate one-click recovery of distributed endpoints, including bare-metal recovery of physical workloads. · Reduced TCO: Broad, multigenerational OS support, enables vendor consolidation while ensuring comprehensive protection. · Simplified management: Centralized management includes local autonomy and seamless integration with existing third-party tools to provide a unified view of backup and recovery operations along with broad, multigenerational OS support. · Data sovereignty: With the use of Acronis’ extensive network of global data centers, users can ensure compliance and master regional data sovereignty laws, offering peace of mind and regulatory compliance. Acronis is majority-owned by EQT.

Average Rating: 4.3/5.0

Total Reviews: 658

How Do G2 Users Rate Acronis Cyber Protect?

Service Provision: 8.6/10 (Category avg: 8.8/10)
Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)
Infrastructure Compatibility: 9.0/10 (Category avg: 9.0/10)
RTO and RPO Management: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Acronis Cyber Protect?

Seller: Acronis
Year Founded: 2003
HQ Location: Schaffhausen
Twitter: @acronis
94,498 Twitter followers
LinkedIn® Page: www.linkedin.com
1,923 employees on LinkedIn®
Ownership: Acronis is majority-owned by EQT

Who Uses This Product?

Who Uses This: Software Developer, Support Analyst
Top Industries: Information Technology and Services, Computer Software
Company Size: 45% Small, 40% Medium

What Do G2 Reviewers Say About Acronis Cyber Protect?

AI-generated summary from verified user reviews

Pros

Users value Acronis Cyber Protect for its integrated backup and cybersecurity, streamlining management and enhancing data safety.
Users appreciate the ease of use of Acronis Cyber Protect, thanks to its intuitive interface and streamlined features.
Users appreciate the all-in-one solution of Acronis Cyber Protect, combining backup and cybersecurity for efficient management.
Users appreciate the data recovery capabilities of Acronis Cyber Protect, allowing quick restoration and seamless management.
Users appreciate the all-in-one security solution of Acronis Cyber Protect, simplifying data protection and recovery management.

Cons

Users find Acronis Cyber Protect to be expensive, especially challenging for smaller businesses on a budget.
Users find the complexity of setup and configuration of Acronis Cyber Protect can be overwhelming, especially for non-IT users.
Users find Acronis Cyber Protect to have a difficult learning curve, which complicates initial setup and usage.
Users express frustration with poor customer support from Acronis, leading to delays and unresolved issues during setup.
Users experience slow performance with Acronis Cyber Protect, particularly during client setup and on older machines.

What Are Recent G2 Reviews of Acronis Cyber Protect?

"Comprehensive Protection with Single pane of glass Management"

Rating: 4.5/5.0 stars

— Dave P.

Best Disaster Recovery as a Service (DRaaS) Solutions - Page 2

How Many Disaster Recovery as a Service (DRaaS) Solutions Products Does G2 Track?

Category Stats (Sep 2026)

How Does G2 Rank Disaster Recovery as a Service (DRaaS) Solutions Products?

G2 Grid® for Disaster Recovery as a Service (DRaaS) Solutions

How Do G2 Users Rate Acronis Cyber Protect?

Who Is the Company Behind Acronis Cyber Protect?

Who Uses This Product?

What Do G2 Reviewers Say About Acronis Cyber Protect?

Pros

Cons

What Are Recent G2 Reviews of Acronis Cyber Protect?

What Are G2 Users Discussing About Acronis Cyber Protect?

How Do G2 Users Rate Azure Reliability?

Who Is the Company Behind Azure Reliability?

Who Uses This Product?

What Are Recent G2 Reviews of Azure Reliability?

What Are G2 Users Discussing About Azure Reliability?

How Do G2 Users Rate Arpio?

Who Is the Company Behind Arpio?

Who Uses This Product?

What Do G2 Reviewers Say About Arpio?

Pros

Cons

What Are Recent G2 Reviews of Arpio?

What Are G2 Users Discussing About Arpio?

How Do G2 Users Rate Storage Guardian?

Who Is the Company Behind Storage Guardian?

Who Uses This Product?

What Are Recent G2 Reviews of Storage Guardian?

What Are G2 Users Discussing About Storage Guardian?

How Do G2 Users Rate Arcserve Cloud Direct?

Who Is the Company Behind Arcserve Cloud Direct?

Who Uses This Product?

What Are Recent G2 Reviews of Arcserve Cloud Direct?

How Do G2 Users Rate OpenText Server Backup?

Who Is the Company Behind OpenText Server Backup?

Who Uses This Product?

What Are Recent G2 Reviews of OpenText Server Backup?

How Do G2 Users Rate Arcserve?

Who Is the Company Behind Arcserve?

Who Uses This Product?

What Are Recent G2 Reviews of Arcserve?

What Are G2 Users Discussing About Arcserve?

How Do G2 Users Rate Quest Recovery Manager?

Who Is the Company Behind Quest Recovery Manager?

Who Uses This Product?

What Are Recent G2 Reviews of Quest Recovery Manager?

What Are G2 Users Discussing About Quest Recovery Manager?

How Do G2 Users Rate CyberSentriq?

Who Is the Company Behind CyberSentriq?

Who Uses This Product?

What Do G2 Reviewers Say About CyberSentriq?

Pros

Cons

What Are Recent G2 Reviews of CyberSentriq?

What Are G2 Users Discussing About CyberSentriq?

How Do G2 Users Rate Redstor Backup for Microsoft 365?

Who Is the Company Behind Redstor Backup for Microsoft 365?

Who Uses This Product?

What Are Recent G2 Reviews of Redstor Backup for Microsoft 365?

What Are G2 Users Discussing About Redstor Backup for Microsoft 365?

How Do G2 Users Rate OpenText Recover?

Who Is the Company Behind OpenText Recover?

Who Uses This Product?

What Are Recent G2 Reviews of OpenText Recover?

What Are G2 Users Discussing About OpenText Recover?

How Do G2 Users Rate DRaaS for Oracle?

Who Is the Company Behind DRaaS for Oracle?

Who Uses This Product?

What Are Recent G2 Reviews of DRaaS for Oracle?

What Are G2 Users Discussing About DRaaS for Oracle?

How Do G2 Users Rate Xopero ONE Backup & Recovery?

Who Is the Company Behind Xopero ONE Backup & Recovery?

Who Uses This Product?

What Are Recent G2 Reviews of Xopero ONE Backup & Recovery?

What Are G2 Users Discussing About Xopero ONE Backup & Recovery?

How Do G2 Users Rate OneCloud?

Who Is the Company Behind OneCloud?

Who Uses This Product?