Patricio I.
PI
Consultor TI - Ciberseguridad e Infraestructura
Small-Business (50 or fewer emp.)
"Quite a robust cloud backup solution"
4/5
What do you like best about Arcserve Cloud Direct?

1- The backups go directly to the Arcserve cloud, and no local infrastructure is needed, only an agent needs to be installed on the devices to be backed up.

2- In the Arcserve Cloud, they protect the Datastore with the Sophos Intercept Security product thanks to the alliance made between Sophos and Arcserve.

3- Only the first backup is done fully, the others are done as infinite incrementals, which saves time in the backup processes.

4- If during the backup process, internet connectivity is lost, the backup also stops but when internet is restored, it resumes from the point where it left off and then performs a check to ensure integrity. Review collected by and hosted on G2.com.

What do you dislike about Arcserve Cloud Direct?

1- Arcserve Support has many opportunities for improvement in response time and knowledge.

2- The first full backup takes a long time to complete, the brand's support had to optimize the agents to speed up the process.

3- In connections with low upload bandwidth, the backup is quite slow, so the product is aimed at fast connections. Review collected by and hosted on G2.com.

See what 13 reviewers think of Arcserve Cloud Direct

4.3 out of 5 · Verified reviews from real users

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