--- title: OpenText Recover Reviews meta_title: 'OpenText Recover Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how OpenText Recover works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 14 scale: '5' date_modified: '2026-09-28' parent_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery ---

OpenText Recover Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

User Insights

Average based on 14 real user reviews.

Implementation Time

1 month

OpenText Recover Reviews (14)

Reviews

OpenText Recover Reviews (14)

3.6
14 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its easy installation and reliable backup capabilities, making it suitable for both personal and business use. Many appreciate the automatic backup feature, which reduces manual effort and enhances security. However, a common limitation noted is the slow recovery process, which can be frustrating during critical times.
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Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"My Carbonite Recovery Review"
4.5/5
What do you like best about OpenText Recover?

1) I like the feature of automatic backup of file in backend which helps a lots to reduce human effort.

2) Carbonite Recovery keepes on checking for any ransomware to provide high security to files.

3)Carbonite Recovery is easy to use and flexible for backup and Recovery.

4) Cost for Carbonite Recovery is quite low .

5) Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

1) It's required excellent internet connection to use this software without any interruption.

2)if user interface can be improve with more design and updation will be good.

3) when we delete file it's slowdown the computer.

4) Normal user may face difficult to find solution for any problem its required IT PERSON to troubleshoot for any problem. Review collected by and hosted on G2.com.

Aslam A.
AA
Aslam A.
Software Developer
Mid-Market (51-1000 emp.)
"Good Recovery and Auto backup system for Business needs"
4.5/5
What do you like best about OpenText Recover?

1) Ability to define auto backup and manual backup

2) Up-to-date system

3) Speedy recovery from Carbonite when the local server fails or the system gets infected

4) cost-effective compare to other alternates Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

Everything is fine except the recovery from backup. It is a bit time taking compare to other alternates. Maybe Carbonite can work on this part and we can see improvements in the next updates Review collected by and hosted on G2.com.

PJ
Pragy J.
Legal Associate
Mid-Market (51-1000 emp.)
"Best software for data backup"
4.5/5
What do you like best about OpenText Recover?

I liked the fact that it provides both professional as well as home backup, which not every software provides. Furthermore, now I have backup of all my data without having to look at different softwares Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

First of all the prices are too expensive. Moreover, archived and lost files are not recovered through this software which reduces it's efficiency Review collected by and hosted on G2.com.

JM
Justin M.
C
Small-Business (50 or fewer emp.)
"Sloppy program and the slowest recovery I’ve ever seen, would avoid at all costs."
0/5
What do you like best about OpenText Recover?

I wouldn't describe anything as best with Carbonite, the price isn't outrageous but you still pay for a service that is unpleasant. Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

The entire recovery process is an issue. It's slow, fails often so it requires constant babysitting. The worst part is that customer service. In my experience it's worth avoiding solely based on having to interact with them. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"There are better backup solutions"
3/5
What do you like best about OpenText Recover?

The ability to back up to the cloud using a small piece of software Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

Reliability isn't good; it is extremely slow to recover files/documents, it can be buggy to download files to recover, and it can be multiple days before you can get large files downloaded. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"It misses files that it should be recovered."
1.5/5
What do you like best about OpenText Recover?

Their customer service is good and I highly recommend that part. Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

There are files that are in some deep folder sets that don't show up. Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Personal and Business backup cloud"
4.5/5
What do you like best about OpenText Recover?

Easy to install and setup. Reliable backup and daily reports Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

Would be nice to have a quicker way to get your backup files if needed. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Quite convenient product for commercial use."
4.5/5
What do you like best about OpenText Recover?

Easy to recover the servers, find to logs Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

License looks costly as per service provide. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"EasyRecovery"
4/5
What do you like best about OpenText Recover?

Carbonite has a very easy-to-use portal for recovery. Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

Not so much a downside but not as much customization on the sync as I am used to with most backup and DR products. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"It's quality product and does recover your files."
4.5/5
What do you like best about OpenText Recover?

I do like that you can select which files you recover, there are no limits. On the times I had to recover my files, that process was the easiest thing possible! Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

The cost, mostly, it is rather expensive. Also, it did not run for 6 months... an email would have been nice, even though it was my fault! :) Review collected by and hosted on G2.com.

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What is Carbonite Recover used for?

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Pricing

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