--- title: Arcserve Reviews meta_title: 'Arcserve Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Arcserve works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 19 scale: '5' date_modified: '2026-05-19' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Arcserve Reviews **Vendor:** Arcserve **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.4/5.0 **Total Reviews:** 19 ## About Arcserve Arcserve, the pioneer in unified data resilience, protects data from ransomware, cyberattacks, and disasters through simple, flexible, and affordable data protection solutions for small and mid-size organizations. Arcserve is trusted by more than 50,000 customers, 10,000 channel partners, and thousands of managed service providers around the globe. Arcserve delivers AI-enabled cyber resilience protection and world class customer support, so IT teams can have streamlined, cost-effective data management and recovery with low TCO. Learn more at arcserve.com. ## Arcserve Reviews ### 1. Arcserve: Reliable, Easy-to-Set Up Backups with Secure Tape Retention **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Arcserve?** Arcserve is as reliable a backup software as you can get. All features and options are easy to setup and once you setup your backup jobs you can forget about them. We really excited about being able to backup to tapes as well, as this really enables us to expand our retention. Also since tapes are not online this gives as the extra security of our tape backups being safe in case of a malware attack. **What do you dislike about Arcserve?** Well the only thing that we would like to be better and that's the price... Well, one can always wish for better prices, but in the end you usually get what you pay for... **What problems is Arcserve solving and how is that benefiting you?** Arcserve is in the backup market for a very long time. So they have a long history of supporting backups on tape. Most newer backup companies skip the support of backups to tape, probably because of the challenge it poses to implement this a a feature. We are very happy to be able to backup to tapes as well, along with our online backups that have their own advantages (an disadvantages). So we get to have the advantages of both! ### 2. Arcserve Delivers Reliable, Secure Backup and Disaster Recovery **Rating:** 4.0/5.0 stars **Reviewed by:** Blessing M. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Arcserve?** Arcserve is a very reliable product for backup and disaster recovery for both host virtual machines and host machines, providing secure and adaptive technology. **What do you dislike about Arcserve?** Virtual machine recovery after disaster can take a while to get you back up and running especially if the internet is not very fast . **What problems is Arcserve solving and how is that benefiting you?** Protects agains ransomware and virtual machines unexpected failures the backups are very reliable and the system is not too complex to setup ### 3. 1st-in-Class-Support-Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Omar A. | Senior Datacenter Consultant - Data Protection, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Arcserve?** Intuitive and comprehensive software, which is complemented by very good support. **What do you dislike about Arcserve?** The product is good but the marketing leaves much to be desired. **What problems is Arcserve solving and how is that benefiting you?** The added value of arcserve lies in: 1- Strength in the simplified use of the product. 2- Plug-n-Play. 3- Strength in the area of tape management. 4- Price-performance ratio is very good. ### 4. Backup for OES/Novell **Rating:** 4.0/5.0 stars **Reviewed by:** Bartt N. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Arcserve?** Supports OES/Novell file and folder level backup and restore. Good dedupe and compression to minimize storage footprint. For UDP we use recovery-point synthetic backups, for OES we use dedupe. Both apps utilize a NAS for DR. **What do you dislike about Arcserve?** More complicated GUI and more difficult end-user experience than the prior product, Unitrends, which stopped supporting OES/Novell without acknowledging an existing user base reliant on the functionality. **What problems is Arcserve solving and how is that benefiting you?** Backup and Disaster Recovery systems that are fast and reliable. They also allowed us a 30/60 day trial period to prove the OES backups and recovery were exactly what we needed. ### 5. Arcserve is very good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Arcserve?** Ease of use, a lot of functionality, very customizable & good pricing structure **What do you dislike about Arcserve?** Nothing really, everything seems to check all the boxes of what we were looking for **What problems is Arcserve solving and how is that benefiting you?** data backup for multiple SAN & NAS systems at different locations throughout the organization ### 6. Great backup for servers **Rating:** 3.5/5.0 stars **Reviewed by:** Eric S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Arcserve?** file level granularity when performing restorations from tape or disk back to original location. This is sometimes important when working in a windows environment with AD profiles **What do you dislike about Arcserve?** I would prefer that the logs had more detail in them and is easier to look at. I want to know where exactly something has failed and why especially if its errors related to tapes or drive **Recommendations to others considering Arcserve:** Make sure you have your pricing correct when comparing to other software **What problems is Arcserve solving and how is that benefiting you?** All my servers are backed up, so I know disaster recovery will not be an issue and I can sleep at night knowing that my scheduling is working when it notifies me when the job is completed. The big benefit is off-site storage backups so I know my data is safe in case something were to happen in my environment. ### 7. Critical component for our organization's DR plan **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2021 **What do you like best about Arcserve?** ARCserve's ability to provide bare-metal recovery services is key to our disaster recovery policy. With physical medium and cloud-based backup and restore capabilities, we are confident of limited downtime along with access to the most recent data. **What do you dislike about Arcserve?** Although the cloud-to-cloud service is fast the internal server to cloud-based services could be somewhat faster, it seems. Our Internet connection is quite fast, yet the archival process doesn't appear to utilize the bandwidth very efficiently. **What problems is Arcserve solving and how is that benefiting you?** We feel that ARCserve's rock-solid archival, along with their revision history, will be key in recovering from a ransomware attack or natural disaster. With the tornadoes that ravaged our state recently, we were fortunate enough to avoid being hit by any but remain confident that if we were, our data would have remained safe. ### 8. Good Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Arcserve?** This program works well. It keeps up with all the backups using deduplication and provides a fast way to recover files. This product also works well with tapes and backing up directly to SAN and Network storage media. **What do you dislike about Arcserve?** There is a little bit of a learning curve to figuring out the UI, but it just takes some reading, and you will have it down in no time. The support is ok; I had a little trouble a couple of times I contacted them. The licensing scheme can also get very pricey since you have to get individual licenses for all attached devices/servers **What problems is Arcserve solving and how is that benefiting you?** Good reliable backup solution. It works well and gets the job done once all the licenses are purchased. I wanted something that I could set up, and it would just work. ### 9. Good Backup Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Steven W. | Desktop Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Arcserve?** It was very useful with all of the automation settings. Always hated going to every server to check backups but with this software you can check it from one server. **What do you dislike about Arcserve?** How hard it was to perform updates on the software. Also, the support for the program used to be horrible with wait times, sometimes taking over a day for assistance. **What problems is Arcserve solving and how is that benefiting you?** It used to take an hour or two to check backups but after using this software it took no more than 30 minutes. ### 10. Arcserve is perfect application for Data Protection and recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh K. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Arcserve?** RHA and Unified dataProtection are the best tools for realtime data replication and recovery. RHA can even replicate the complete image of any pgysical to virtual or physical to physical machine over a minimum bandwidh networks. **What do you dislike about Arcserve?** It is completely superb and I am using it for 6 yrs. Support team is very much co-operative and technical **What problems is Arcserve solving and how is that benefiting you?** We are using it for our server backup and Disaster recovery site replication. Support team is teachincally sound and quick reponsive which helps the team for smooth operation. ### 11. Arcserve review **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal M. | Mobile Application Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Arcserve?** Flexibility (able to load on low-end hardware in a pinch) **What do you dislike about Arcserve?** To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure. **Recommendations to others considering Arcserve:** heterogeneous, easy-to-install software integrates **What problems is Arcserve solving and how is that benefiting you?** It offers excellent features like dedupe, high availability, DR, and BMR. Arcserve Backup can be costly. ### 12. eazy to use and good prodact **Rating:** 4.5/5.0 stars **Reviewed by:** Yossi A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Arcserve?** the technology of the arceserve system and the ability to have an incremental backup for life **What do you dislike about Arcserve?** the non flexibility of creating the right report **What problems is Arcserve solving and how is that benefiting you?** on-site backup and replication to a DR in a single licence ### 13. Protecting your assets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Arcserve?** Arcserve is a great solution that ties in well with other solutions like Nutanix and Sophos to create a system that protects and recovers your organization's data and infrastructure. **What do you dislike about Arcserve?** It can take a little while to digest everything that is going on and understand all the good pieces that make it work so well. Take some time to read the documention. **Recommendations to others considering Arcserve:** It is not the cheapest solution, but then again we didn't want a cheap solution. This software is a high end solution for complex recovery needs **What problems is Arcserve solving and how is that benefiting you?** The most important thing we needed was a reliable way to protect our backed up data from ransomware attacks. Now we have a dynamic solution that protects our data both on premise and in the cloud. ### 14. Easy tool for backup and disaster recovery **Rating:** 4.5/5.0 stars **Reviewed by:** Xiangdong L. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Arcserve?** Easy use, integration, and management, excellent support services **What do you dislike about Arcserve?** Some time the CPU usage is high, and we have to restart the service **Recommendations to others considering Arcserve:** Easy use tool for backup **What problems is Arcserve solving and how is that benefiting you?** Backup, migration and disaster recovery ### 15. Fast and Secure Backup. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Arcserve?** The ability to perform a recovery with ease that is quick and always there. **What do you dislike about Arcserve?** The initial setup and configuration of the system to perform the first backup and have it work the way you want it to. **What problems is Arcserve solving and how is that benefiting you?** Arcserve solves the problem of maintaining the database of backups and has the backups in the cloud if the customer so wants this is what makes the system so valuable to us. ### 16. Arcserve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2021 **What do you like best about Arcserve?** Implementation is really easy , it also reduces the downtime and it also worth your budget. **What do you dislike about Arcserve?** The space it take after the de duplication. **Recommendations to others considering Arcserve:** Implementation and cost **What problems is Arcserve solving and how is that benefiting you?** Protecting the data , recovery and replications and Ofcourse the cost of implementing these solutions. ### 17. Arcserve distributor channel manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Arcserve?** Arcserve is affordable compared to its competitors. It has a great team that helps you at any time in support. **What do you dislike about Arcserve?** I believe it should be known more. Lack of advertising **Recommendations to others considering Arcserve:** should be installed as demo **What problems is Arcserve solving and how is that benefiting you?** One of our customers using ARC Serve r12 for backup. There was no problem at first, but then it gave an error. The overseas team solved the problem in a very short time. ### 18. Arcserve Backup software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Arcserve?** Easy to use. Our team has never had an issue since install **What do you dislike about Arcserve?** No downside to using this software for your server backups **What problems is Arcserve solving and how is that benefiting you?** We had issues with backup software years ago and switched to Arcserver ### 19. It is very user friendly with great support from the team. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Arcserve?** The technology is certainly very reliable and thr end user support is excellent. **What do you dislike about Arcserve?** Nothing that disappoint me but just amazes em. **What problems is Arcserve solving and how is that benefiting you?** Issue with our backup services and the cloud backup is certain very easy to use. ## Arcserve Discussions - [How does Arcserve UDP work?](https://www.g2.com/discussions/how-does-arcserve-udp-work) - 2 comments - [View Arcserve pricing details and edition comparison](https://www.g2.com/products/arcserve-2021-05-21/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-04+13%3A37%3A48+-0500&secure%5Bsession_id%5D=b902a597-e4eb-4801-9ec9-8b64b6f9c439&secure%5Btoken%5D=98a360a89694be50ac4a683a24902dee69bf4d95056d4591fa0eb606d11a4369&format=llm_user) ## Arcserve Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Solution Provision** - Service Provision - Pay by Usage - System Failover - Off-Site Data Storage - Data Replication **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Management** - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Agentic AI - Disaster Recovery as a Service (DRaaS)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Arcserve Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (681 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - 4.3/5.0 (657 reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) - 4.2/5.0 (440 reviews)