--- title: Arcserve Reviews meta\_title: 'Arcserve Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how Arcserve works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Arcserve Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Arcserve but has limited features. Are you part of the Arcserve team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Arcserve, the pioneer in unified data resilience, protects data from ransomware, cyberattacks, and disasters through simple, flexible, and affordable data protection solutions for small and mid-size organizations. Arcserve is trusted by more than 50,000 customers, 10,000 channel partners, and thousands of managed service providers around the globe. Arcserve delivers AI-enabled cyber resilience protection and world class customer support, so IT teams can have streamlined, cost-effective data management and recovery with low TCO. Learn more at arcserve.com. * * * Seller [Arcserve](https://www.g2.com/sellers/arcserve) Discussions [Arcserve Community](https://www.g2.com/products/arcserve-2021-05-21/discuss) Overview by Alina Bezkrovna Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/arcserve-2021-05-21/pricing) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(750) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Acronis Cyber Protect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Acronis Cyber Protect") Acronis Cyber Protect 4.3/5(743) ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) [ ![Unitrends Backup and Recovery](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Unitrends Backup and Recovery") Unitrends Backup and Recovery 4.2/5(462) ](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) [ View All Alternatives ](https://www.g2.com/products/arcserve-2021-05-21/competitors/alternatives) ## User Insights Average based on 19 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 4/24/2026 "Arcserve: Reliable, Easy-to-Set Up Backups with Secure Tape Retention" 5/5 What do you like best about Arcserve? Arcserve is as reliable a backup software as you can get. All features and options are easy to setup and once you setup your backup jobs you can forget about them. We really excited about being able to backup to tapes as well, as this really enables us to expand our retention. Also since tapes are not online this gives as the extra security of our tape backups being safe in case of a malware attack. Review collected by and hosted on G2.com. What do you dislike about Arcserve? Well the only thing that we would like to be better and that's the price... Well, one can always wish for better prices, but in the end you usually get what you pay for... Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? Arcserve is in the backup market for a very long time. So they have a long history of supporting backups on tape. Most newer backup companies skip the support of backups to tape, probably because of the challenge it poses to implement this a a feature. We are very happy to be able to backup to tapes as well, along with our online backups that have their own advantages (an disadvantages). So we get to have the advantages of both! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BM Blessing M. IT Technician Mid-Market (51-1000 emp.) 3/10/2026 "Arcserve Delivers Reliable, Secure Backup and Disaster Recovery" 4/5 What do you like best about Arcserve? Arcserve is a very reliable product for backup and disaster recovery for both host virtual machines and host machines, providing secure and adaptive technology. Review collected by and hosted on G2.com. What do you dislike about Arcserve? Virtual machine recovery after disaster can take a while to get you back up and running especially if the internet is not very fast . Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? Protects agains ransomware and virtual machines unexpected failures the backups are very reliable and the system is not too complex to setup Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite OA Omar A. Senior Datacenter Consultant - Data Protection Mid-Market (51-1000 emp.) 9/30/2025 "1st-in-Class-Support-Experience" 5/5 What do you like best about Arcserve? Intuitive and comprehensive software, which is complemented by very good support. Review collected by and hosted on G2.com. What do you dislike about Arcserve? The product is good but the marketing leaves much to be desired. Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? The added value of arcserve lies in: 1- Strength in the simplified use of the product. 2- Plug-n-Play. 3- Strength in the area of tape management. 4- Price-performance ratio is very good. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated BN Bartt N. IT Director Mid-Market (51-1000 emp.) 10/11/2022 "Backup for OES/Novell" 4/5 What do you like best about Arcserve? Supports OES/Novell file and folder level backup and restore. Good dedupe and compression to minimize storage footprint. For UDP we use recovery-point synthetic backups, for OES we use dedupe. Both apps utilize a NAS for DR. Review collected by and hosted on G2.com. What do you dislike about Arcserve? More complicated GUI and more difficult end-user experience than the prior product, Unitrends, which stopped supporting OES/Novell without acknowledging an existing user base reliant on the functionality. Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? Backup and Disaster Recovery systems that are fast and reliable. They also allowed us a 30/60 day trial period to prove the OES backups and recovery were exactly what we needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") EE Verified User in Education Management Enterprise (\> 1000 emp.) 4/18/2023 "Arcserve is very good" 2.5/5 What do you like best about Arcserve? Ease of use, a lot of functionality, very customizable & good pricing structure Review collected by and hosted on G2.com. What do you dislike about Arcserve? Nothing really, everything seems to check all the boxes of what we were looking for Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? data backup for multiple SAN & NAS systems at different locations throughout the organization Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ES Eric S. IT Manager Mid-Market (51-1000 emp.) 12/21/2021 "Great backup for servers" 3.5/5 What do you like best about Arcserve? file level granularity when performing restorations from tape or disk back to original location. This is sometimes important when working in a windows environment with AD profiles Review collected by and hosted on G2.com. What do you dislike about Arcserve? I would prefer that the logs had more detail in them and is easier to look at. I want to know where exactly something has failed and why especially if its errors related to tapes or drive Review collected by and hosted on G2.com. Recommendations to others considering Arcserve: Make sure you have your pricing correct when comparing to other software Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? All my servers are backed up, so I know disaster recovery will not be an issue and I can sleep at night knowing that my scheduling is working when it notifies me when the job is completed. The big benefit is off-site storage backups so I know my data is safe in case something were to happen in my environment. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mike B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike B.") MB Mike B. D Mid-Market (51-1000 emp.) 12/25/2021 "Critical component for our organization's DR plan" 5/5 What do you like best about Arcserve? ARCserve's ability to provide bare-metal recovery services is key to our disaster recovery policy. With physical medium and cloud-based backup and restore capabilities, we are confident of limited downtime along with access to the most recent data. Review collected by and hosted on G2.com. What do you dislike about Arcserve? Although the cloud-to-cloud service is fast the internal server to cloud-based services could be somewhat faster, it seems. Our Internet connection is quite fast, yet the archival process doesn't appear to utilize the bandwidth very efficiently. Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? We feel that ARCserve's rock-solid archival, along with their revision history, will be key in recovering from a ransomware attack or natural disaster. With the tornadoes that ravaged our state recently, we were fortunate enough to avoid being hit by any but remain confident that if we were, our data would have remained safe. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Small-Business (50 or fewer emp.) 12/8/2021 "Good Product" 4/5 What do you like best about Arcserve? This program works well. It keeps up with all the backups using deduplication and provides a fast way to recover files. This product also works well with tapes and backing up directly to SAN and Network storage media. Review collected by and hosted on G2.com. What do you dislike about Arcserve? There is a little bit of a learning curve to figuring out the UI, but it just takes some reading, and you will have it down in no time. The support is ok; I had a little trouble a couple of times I contacted them. The licensing scheme can also get very pricey since you have to get individual licenses for all attached devices/servers Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? Good reliable backup solution. It works well and gets the job done once all the licenses are purchased. I wanted something that I could set up, and it would just work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Steven W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven W.") SW Steven W. Desktop Support Specialist Small-Business (50 or fewer emp.) 12/28/2021 "Good Backup Solution" 4/5 What do you like best about Arcserve? It was very useful with all of the automation settings. Always hated going to every server to check backups but with this software you can check it from one server. Review collected by and hosted on G2.com. What do you dislike about Arcserve? How hard it was to perform updates on the software. Also, the support for the program used to be horrible with wait times, sometimes taking over a day for assistance. Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? It used to take an hour or two to check backups but after using this software it took no more than 30 minutes. Review collected by and hosted on G2.com. Show More 12/30/2021 Validated ReviewerIncentivizedSource: G2 invite ![Rajesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajesh K.") RK Rajesh K. System Administrator Mid-Market (51-1000 emp.) 12/28/2021 "Arcserve is perfect application for Data Protection and recovery" 5/5 What do you like best about Arcserve? RHA and Unified dataProtection are the best tools for realtime data replication and recovery. RHA can even replicate the complete image of any pgysical to virtual or physical to physical machine over a minimum bandwidh networks. Review collected by and hosted on G2.com. What do you dislike about Arcserve? It is completely superb and I am using it for 6 yrs. Support team is very much co-operative and technical Review collected by and hosted on G2.com. What problems is Arcserve solving and how is that benefiting you? We are using it for our server backup and Disaster recovery site replication. Support team is teachincally sound and quick reponsive which helps the team for smooth operation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Arcserve? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Arcserve ](https://www.g2.com/products/arcserve-2021-05-21/discussions/new) GU Guest User • Last activity over 3 years ago How does Arcserve UDP work? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-does-arcserve-udp-work) [ View all Discussions ](https://www.g2.com/products/arcserve-2021-05-21/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/arcserve-2021-05-21/pricing) Arcserve Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(750) [ Compare Now ](https://www.g2.com/compare/arcserve-2021-05-21-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b5cadaa6d5c70a9e962a814a47cb7f79/carbonite-safe-backup.jpeg "Product Avatar Image") Carbonite Safe 4/5(198) [ Compare Now ](https://www.g2.com/compare/arcserve-2021-05-21-vs-carbonite-safe) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd0d46bdcd7449539abc85a71381ae6b/kaseya-datto-siris.png "Product Avatar Image") Datto SIRIS 4.6/5(294) [ Compare Now ](https://www.g2.com/compare/arcserve-2021-05-21-vs-kaseya-datto-siris) ##### Categories on G2 [Online Backup](https://www.g2.com/categories/online-backup)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas) ##### Explore More [Which columnar databases provide secure data sharing across teams without having to copy or move data so different teams can query the same source without data governance headaches?](https://www.g2.com/discussions/which-columnar-databases-provide-secure-data-sharing-across-teams-without-having-to-copy-or-move-data-so-different-teams-can-query-the-same-source-without-data-governance-headaches)[Is hackajob worth it for recruiters and talent acquisition partners who want a trusted platform, based on user reviews?](https://www.g2.com/discussions/is-hackajob-worth-it-for-recruiters-and-talent-acquisition-partners-who-want-a-trusted-platform-based-on-user-reviews)[Is PhoneBurner worth it for sales development teams working multiple deals at once?](https://www.g2.com/discussions/is-phoneburner-worth-it-for-sales-development-teams-working-multiple-deals-at-once) [Which E-Filing solutions cut case filing turnaround from weeks to days without legal training?](https://www.g2.com/discussions/which-e-filing-solutions-cut-case-filing-turnaround-from-weeks-to-days-without-legal-training)[Which VR collaboration platforms offer persistent virtual spaces with integrated project management tools?](https://www.g2.com/discussions/which-vr-collaboration-platforms-offer-persistent-virtual-spaces-with-integrated-project-management-tools)[Which Acumatica consulting partners have responsive project managers who adapt to unique business processes instead of forcing templates?](https://www.g2.com/discussions/which-acumatica-consulting-partners-have-responsive-project-managers-who-adapt-to-unique-business-processes-instead-of-forcing-templates) [Show MoreShow Less](javascript:void(0);)