EC SCRM
EC SCRM is a customer relationship management software that streamlines sales processes using AI and social technologies. It centralizes customer messaging channels, aggregates customer data into detailed profiles, and leverages AI for sales tasks like lead identification and call summaries. Key features include mass personalized marketing messages, data analysis to identify risks, and an AI copilot to boost sales productivity.
Average Rating: 3.8/5.0
Total Reviews: 2
How Do G2 Users Rate EC SCRM?
- Contact & Account Management: 8.3/10 (Category avg: 8.8/10)
- Opportunity & Pipeline Mgmt.: 10.0/10 (Category avg: 8.7/10)
Who Is the Company Behind EC SCRM?
- Seller: Easy Connection (HK) Limited
- HQ Location: N/A
-
LinkedIn® Page: www.linkedin.com
1 employees on LinkedIn®
Who Uses This Product?
- Company Size: 50% Large, 50% Small
What Do G2 Reviewers Say About EC SCRM?
AI-generated summary from verified user reviews
Pros
- Users love the powerful automation features for segmentation in EC SCRM, enhancing their customer relationship management.
- Users value the powerful automation and segmentation features of EC SCRM, enhancing their efficiency and effectiveness.
- Users appreciate the ease of use of EC SCRM, benefiting from its clean interface and efficient management features.
- Users love the easy navigation of EC SCRM, which streamlines supplier and risk management effortlessly.
- Users appreciate the easy tracking feature of EC SCRM, enhancing supplier and risk management efficiency through a user-friendly interface.
Cons
- Users experience slow loading times, especially when managing large data volumes, impacting usability and efficiency.
- Users express concerns over the high pricing and experience issues like mobile lag and interface limitations.
- Users find the feature issues in EC SCRM can disrupt efficiency, particularly with data handling and navigation.
- Users note the limited customization in reporting, which affects ease of use and overall experience with the system.
- Users face view limitations in EC SCRM, along with pricing concerns and mobile lag affecting usability.
What Are Recent G2 Reviews of EC SCRM?
Rating: 4.0/5.0 stars
— Harikrishna R.

