# FtCrm Reviews
**Vendor:** Fragua Technologies India Pvt Ltd  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About FtCrm
FTcrm is a great app to centralize your sales Team, Marketing, and Administration tasks. One of the most important things is your time management and daily work organization. The FTcrm Dashboard helps you take control over your entire day and work.




## FtCrm Reviews
  ### 1. Everything you need for an effective sales process in one place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicolas B. | Analyst Software, Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2021

**What do you like best about FtCrm?**

I like about FtCrm is that I can carry out many processes from the same platform, I have saved a lot of time that before I used to use different platforms to carry out a campaign or follow up on clients, from the FtCrm interface I have managed to consolidate the marketing processes, commercial management and database administration in one place, I have managed to send outreach emails and create campaigns in less time and with better quality.

**What do you dislike about FtCrm?**

The platform is still a bit complex, it must improve the interface a lot, to make it simpler and easier to use, finding some functions is a bit complex because I consider that it is very saturated with information, it is something that should be improved quickly so that the process adaptation is much more efficient.

**What problems is FtCrm solving and how is that benefiting you?**

We have achieved a considerable reduction in expenses and an increase in productivity, the wear and tear that it took to use different platforms and the economic expense that it caused has been reduced with the use of a single platform that consolidates many marketing and sales processes, the company has managed to consolidate in a single platform all those tools necessary for a quality commercial process, this is how sales have increased and the flow of users to our virtual platforms has increased.

  ### 2. Consolidate tasks and processes of the sales process optimizing time and resources

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angelica B. | Analyst Software, Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about FtCrm?**

It is a very easy-to-use platform that allows us to optimize the time that our sales team dedicates to the sales closing processes, from the interface of this platform it is possible to carry out many processes that were previously carried out on different platforms, this has allowed us to save many resources Well, what we used to pay for the use of different platforms, now we only need one, sales have undoubtedly increased and commercial processes have been more efficient.

**What do you dislike about FtCrm?**

FtCrm is a very useful platform, but it still has a lot of room for improvement in terms of integration, it is not yet compatible with some platforms and it does not accept certain file formats to download the information, I think it is normal that in the process should be adjusted.

**What problems is FtCrm solving and how is that benefiting you?**

The processes of the sales department were very extensive, it was necessary to carry out a large number of processes to be able to generate marketing campaigns, manage teams and analyze data and consolidated, now from the FtCrm platform it has been possible to find all these solutions in one place , productivity has increased considerably and costs have been reduced by more than half.


## FtCrm Discussions
  - [What is FtCrm used for?](https://www.g2.com/discussions/what-is-ftcrm-used-for)

- [View FtCrm pricing details and edition comparison](https://www.g2.com/products/ftcrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+19%3A11%3A39+-0500&secure%5Bsession_id%5D=07d69c54-f148-4f6c-9eb3-8bc2f6c09812&secure%5Btoken%5D=dbbfc5daef74670c9080c3c502a89373b3a6b08d8dc3036f7f4f2e17358fd437&format=llm_user)

## FtCrm Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top FtCrm Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,600 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,146 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,194 reviews)

