Best Conversational Marketing Software - Page 15

CM.com Mobile Marketing Cloud

CM.com's Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.

Average Rating: 4.5/5.0

Total Reviews: 1

CompleteGreet

CompleteGreet adds a floating video bubble to any website. A small video of a real person greets visitors and expands into a personal video greeting with action buttons for chat, booking, contact forms, phone calls, or shoppable products. Works on Shopify, WordPress, WooCommerce, Wix, Squarespace, Webflow, and any custom site. EU based servers, GDPR compliant, flat monthly pricing from 23 USD with no overage fees, and a free trial with 5,000 pageviews.

Converzoy

Converzoy is an AI chatbot platform built to turn website visitors into qualified sales leads, automatically. Instead of passive forms and delayed follow-ups, Converzoy starts personalized conversations the moment a visitor lands, answers their questions from your knowledge base, collects their details naturally, and books meetings directly inside the chat. You can create multiple AI agents tailored to different use cases like sales, support, or e-commerce, and track performance through a built-in analytics dashboard. It works on WordPress, Shopify, Webflow, Wix, and custom sites. Free plan available, no credit card required.

Crobox

Who we are Crobox is a next-generation Guided Selling solution that humanizes your product data and discovery experience to connect customers to your products. What we do Product Data Enrichment: We improve and enhance your customer experience. Our data enrichment supplements product attribute data with their benefits that connect to your customers’ needs. Product Finders: Ask your shoppers the right questions, recommend the perfect product based on their answers, and drive purchase behavior. Our Product Finder powers dynamic conversations that lead to increased loyalty, future visits, and repeat purchases. Analytics: We offer unique product insights that make your high-touch experiences more scalable. With the data collected through our platform, you can learn more about how your customers make decisions and reuse that intelligence omnichannel. How we do it In today’s retail climate, understanding consumer needs is paramount. That’s why we combine our consumer psychology and industry expertise with a zero-party data approach to make your customers feel heard and understood. By building product profiles that capture insights instead of tracking behavior, we keep you in line with data-privacy regulations while elevating the buyer’s journey. With Crobox, you get to build a compelling and future-proof eCommerce experience that ensures you stay in high demand.

Average Rating: 4.7/5.0

Total Reviews: 3

Cunnekt

Cunnekt is a cloud-based SaaS platform that enables businesses to manage customer communication on WhatsApp using the official WhatsApp Business API. It brings together marketing, sales, and support workflows in a single, easy-to-use interface designed for teams that rely on messaging to engage their audience. At its core, Cunnekt functions as a WhatsApp CRM—allowing businesses to manage incoming chats, assign conversations to team members, and organize interactions using labels and reminders. It supports real-time multi-agent handling, so customer queries are addressed promptly and efficiently. Teams can also build workflows for automated replies using a no-code chatbot builder, helping reduce manual effort and ensuring availability beyond working hours. The platform includes tools to create and schedule WhatsApp campaigns using approved message templates. Campaigns can be sent to segmented user lists, and businesses can track delivery rates, read receipts, and overall engagement through integrated analytics. Cunnekt supports lead tracking and contact management, making it easier to manage customer journeys. It also provides template creation and submission features, fully aligned with WhatsApp’s compliance and approval policies. Designed to integrate with existing systems via API, Cunnekt helps centralize communication and reduce silos across teams. Whether you're sending notifications, nurturing leads, or offering customer support, Cunnekt streamlines your communication on WhatsApp. It’s currently used by companies in education, e-commerce, healthcare, real estate, and other industries where WhatsApp is a key channel for reaching customers quickly and reliably.

CUSTOMERS.new

CUSTOMERS.new is a free AI chatbot and lead capture platform built for small businesses that are tired of watching website visitors leave without ever getting in touch. Most small-business websites quietly leak customers. Someone shows up, has a question, finds no quick answer, and bounces. CUSTOMERS.new fixes that leak in about 30 seconds, with no coding, no credit card, and no complicated setup. At its core, CUSTOMERS.new is an AI voice and text chatbot you can add to any website. Instead of making you build conversation flows by hand, the AI reads your site and automatically builds a chatbot that already knows your business: what you offer, how you help, and how to answer the questions real customers ask. Visitors can type or talk, and the assistant responds instantly, 24/7, capturing names, contact details, and buying intent while you sleep. As a lead capture and lead generation tool, CUSTOMERS.new turns passive website traffic into qualified conversations. Every chat becomes a chance to answer a question, book a call, or collect a lead, so the visitors you already paid to attract actually convert. Because it handles both voice and text, it delivers a genuinely conversational AI experience instead of a clunky form or a static FAQ. CUSTOMERS.new is designed specifically for small businesses, solopreneurs, and local service providers who do not have time for enterprise chat software or a developer on call. Setup is instant and self-serve. Paste your website, let the AI configure itself, and go live. It is also 100% free to start with no credit card required, so there is no risk in fixing your website's biggest leak today.

Dapto Frontdesk

An AI front desk trained on your business information that answers customer questions instantly, 24X7. It captures contact details from every conversation, books appointments straight onto your calendar, and hands off to a human whenever a conversation needs one.

delight.ai

Delight.ai is an AI concierge for customer service, developed by Sendbird, designed to enhance user interactions across multiple communication channels. This innovative solution is tailored for businesses in various sectors, including retail, travel, media, technology, and on-demand services. Delight.ai's primary function is to maintain a customer's history and context throughout different platforms such as chat, voice, SMS, email, and WhatsApp, ensuring that conversations can seamlessly transition without requiring customers to repeat themselves. The target audience for Delight.ai includes customer service teams and businesses seeking to improve their customer engagement and operational efficiency. By leveraging the Agent Memory Platform (AMP), organizations can provide a more cohesive and personalized experience for their customers. This is particularly beneficial in industries where customer inquiries may span multiple interactions or require detailed context to resolve effectively. Delight.ai not only answers questions but also performs tasks such as booking appointments, rescheduling, and updating accounts through its Actionbooks feature. This functionality is designed to draft actions for human review, ensuring that any changes are carefully considered before implementation. Delight.ai also addresses complex customer interactions through its Agent Steward feature, which takes ownership of cases that may require extended attention or span multiple sessions and systems. This capability allows for a more thorough resolution process, reducing the likelihood of customer frustration that can arise from disjointed communication. The platform's Trust OS provides essential tools for teams, including an audit log, version control, and an emergency off switch, which collectively enhance the oversight and reliability of the AI agent. These features ensure that any modifications to the AI can be reviewed and tested before they impact customer interactions. In terms of compliance and security, Delight.ai holds several important certifications, including GDPR, CCPA, ISO 42001:2023, and ISO 27001:2022, along with a HIPAA Type I report and a SOC 2 Type II report. This commitment to data protection and privacy is crucial for businesses that handle sensitive customer information. The pricing model is based on resolved conversations rather than per seat, allowing teams to scale their customer service capabilities without incurring excessive costs. This structure makes Delight.ai a flexible and efficient solution for organizations looking to enhance their customer service operations while maintaining control over their expenditures.

Desirely

Desirely is an AI-powered conversational tool designed for OnlyFans management (OFM) agencies and solo content creators. It automates fan messaging, specifically the discovery and standard sales phases, on adult creator platforms including OnlyFans, Reveal.me, and MYM. Unlike generic chatbots or GPT wrappers, Desirely uses a proprietary AI engine trained specifically on OFM chatting workflows. The AI adopts each creator's unique tone, vocabulary, and personality to maintain authentic conversations with fans at scale. It handles the time-consuming, lower-value interactions (getting to know fans, building rapport, reactivating dormant conversations) so that human chatters can focus on high-value sales and premium negotiations. Desirely is built around the principle of "AI for volume, humans for value." The platform does not attempt to fully replace human agents. Instead, it handles the discovery workload, typically 90-95% of conversations, and automatically hands off to a human chatter when a fan shows buying signals, with full context and conversation notes provided. Key capabilities include: - Fan discovery automation: The AI engages new fans, learns their interests and preferences, and builds a relationship profile for each individual, mimicking the creator's personality throughout. - Automated sales and PPV delivery: For standard content and scripts, the AI manages the full sales process including negotiation and upselling. - Smart handoff with Telegram notifications: When a fan is identified as high-potential, the AI stops automatically and alerts the team via Telegram so a human can take over at the right moment. - Contextual memory and note-taking: Every conversation is logged with detailed notes, so human agents inherit full context when they step in. - Content moderation: Keyword-based filtering defined by the agency or creator flags messages that need human review. The platform operates via a web dashboard and a Chrome extension that syncs creator accounts. Model configuration takes approximately five minutes and covers personality traits, content pricing, physical characteristics, and conversation preferences. Desirely offers a free plan (one model, one platform, 15% commission on AI-generated sales) and a Pro plan at €70/month per model (all models, all platforms, 10% commission), with a discounted annual option at €35/month. The product was co-developed with active OFM agencies to ensure it addresses real operational challenges in the creator management space.

DialOnce

DialOnce, a software publisher specializing in omnichannel customer relationship optimization, is developing an AI platform to host, orchestrate and pilot customer and advisor contact paths.

DM Linkr

DM Linkr is a streamlined Instagram DM automation platform designed to turn comment sections into high-converting sales funnels without the complexity of traditional flow builders. As an officially verified Meta Tech Provider, the platform is engineered entirely around account safety. It utilizes an internal message queuing system, 24-hour deduplication, and per-account rate limits to ensure automated outreach stays strictly within official limits to protect against ban waves. ​Beyond standard automated replies, DM Linkr specializes in seamless lead generation through its email capture capabilities. This allows creators and businesses to automatically collect an email address before delivering a digital product or lead magnet directly inside the chat. Unlike competitors that penalize growth with contact-based pricing tiers, DM Linkr offers predictable, flat-rate monthly pricing, allowing users to scale their automated outreach efficiently.

DM Tracker

DM Tracker is a full-stack Instagram DM CRM designed for coaches, consultants, agencies, and high-ticket sales teams who run their business from Instagram DMs. The platform eliminates the chaos of spreadsheets and missed follow-ups by automatically tracking every conversation, organizing leads into customizable follow-up stages, and providing real-time analytics on what's actually converting. Key features: customizable follow-up boards (1, 3, 7, 30+ day stages), analytics dashboards with reply rates by script and reason, A/B testing for DM scripts, team leaderboards for accountability, unlimited contact tracking with full outreach history, and real-time alerts. Integrates with ManyChat for automatic Instagram DM monitoring. Battle-tested with 120+ coaches and consultants. 2.1M+ leads tracked. 37% average reply rates. 100% Instagram-compliant, zero ban risk. Setup takes 5 minutes.

edna

edna is a leading digital communication solutions provider who is revolutionizing the way organizations connect and converse with consumers. For more than 15 years we have been helping companies to use advanced communication technologies to orchestrate streamlined, programmatic communications over emerging digital channels.

EvoAI

EvoAI is the AI customer experience platform for DTC and eCommerce, built on a first-party identity graph instead of stateless session IDs. Three apps, one brain: AI Sales Assistant for Conversational Commerce Platforms, conversational support with customer service automation and 24/7 customer self-service, and AI Search. One shopper profile across chat, email, SMS, WhatsApp, and Facebook Messenger. Also one of the few Digital Customer Service Platforms built for DTC: modern help desk, brand-native live chat, conversational marketing, and social customer service. One inbox, one memory. Sit on top of Gorgias, Kustomer, Zendesk, Richpanel, Freshdesk, or Help Scout, or run EvoAI native. Free trial for any-size brand. 30%+ CX cost reduction on signup. Live in days. Built on Blotout. Trusted by 1,300+ DTC brands including Plug.tech, Beard Struggle, Oakcha, and Caden Lane.

Eye Level

Enter the conversation already happening in chatbots with conversational advertising. EyeLevel.ai is the worldleading conversational advertising platform.