Best Conversational Marketing Software - Page 15

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 362

Category Stats (Oct 2026)

  • Average Rating: 4.57/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Freshmarketer (+1.72%) - Among all products in this category, Freshmarketer recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,900+ Authentic Reviews
  • 362+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, Exceed.ai, and SalesCaptain.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=exceed-ai&focus%5B%5D=salescaptain-inc-salescaptain)

Bizipro

Let's face it, with the introduction of AI, our technology and the business landscape are undergoing significant changes and will be completely different in just a few years. In today's fast-paced world and current economy, staying ahead of the competition is crucial, all while striving to save time, reduce costs, and continue to grow. At Bizipro we go beyond the conventional by simply offering comprehensive software equipped with all the necessary tools for your business. What truly sets us apart is our revolutionary 7-Point "Smart Business" Blueprint. Through our 7-point "Smart Business Solutions" framework, we specialize in developing and implementing end-to-end AI-powered technology and workflow automation, paired with personalized account concierge services, to elevate your business to new heights and keep it aligned with the ever-evolving times. This unique combination of technology and concierge support is pioneering, making Bizipro a genuine 'complete AI-powered smart business solution.' It empowers business owners to unlock numerous benefits, revolutionize their operations, and drive success. Bizipro serves as the definitive all-inclusive business solution, tailored to the specific needs of each individual business. We recognize that in the world of business, there is no one-size-fits-all solution, and we believe it shouldn't be that way if you want to stand out. Bizipro designs systems to cater to small to medium-sized enterprises aiming to harness the potential of AI, NLP capabilities, and automation, all while saving time, money, and boosting revenue. By leveraging our state-of-the-art technology, features, and personalized services, our goal is to enhance, simplify, and expand your business operations to unprecedented levels. Prepare to undergo a transformation that will propel your business toward unprecedented growth and prosperity.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Bizipro?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Bizipro?

Blotout

Blotout is first-party data infrastructure for performance marketers. iOS privacy changes, cookie deprecation, ad blockers, and consent regulation have quietly stripped away the conversion data that ad platforms need to optimize. Match rates drop. CAC climbs. Attribution gets fuzzy. Most teams accept this as the cost of doing business. We don't. Blotout runs on your domain — not a third-party pixel — and captures events at the edge before they get blocked, stripped, or lost. We stitch identities into a Persistent first-party ID graph, deduplicate against client-side pixels, and forward clean, enriched signals to every channel that matters: Meta CAPI, Google Ads, TikTok, Klaviyo, Pinterest, Snapchat, X, Mailchimp, Amplitude, Spotify, and 55+ more. The result: higher Event Match Quality, recovered conversions, lower CPAs, and reporting that reflects what customers actually do. GDPR and CCPA compliant with complete audit trails and data sovereignty. Our products: EdgeTag. Server-side tracking and identity infrastructure. One-click installation on Shopify, WooCommerce, BigCommerce, Magento, Salesforce Commerce Cloud, and custom stores. Sends server-side events to every major ad platform with first-party identifiers your client-side pixel can't capture. ConsentIQ. Built-in consent management and analytics. Tracks opt-in rates, regional consent breakdowns (EU, UK, CA), and category-level consent — without the GDPR compliance theatre. Who we work with: High-growth DTC and ecommerce brands, performance agencies running paid media for them, and headless commerce teams that need infrastructure-grade data control. From eight-figure Shopify stores to enterprise retailers, the pattern is the same: own your signals, own your identity graph, own the outcome. Why it matters: The new growth lever isn't creative or media. It's infrastructure. The brands winning post-iOS aren't outspending competitors. They're capturing signals their competitors lose. That's what we build. Stop renting your data from the platforms that lose it. Take it back.

Who Is the Company Behind Blotout?

  • Seller: Blotout
  • Year Founded: 2019
  • HQ Location: Fremont, US
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

BotSailor

________________________________________ BotSailor – The Next-Gen Multi-Channel Chatbot & WhatsApp Marketing Platform BotSailor is an all-in-one AI-powered chatbot and marketing automation platform designed to help businesses build meaningful customer relationships across WhatsApp, Facebook Messenger, Instagram, Telegram, and websites—without writing a single line of code. With BotSailor, businesses can automate conversations, boost engagement, and increase conversions through smart workflows, advanced AI features, and seamless third-party integrations. Key Features: • Visual Flow Builder Easily design and launch chatbots with a drag-and-drop interface. Add messages, buttons, triggers, conditions, and integrations in minutes—no technical skills required. • AI Agent & AI Assistant Go beyond rule-based bots. Use AI Agents to handle customer intent, qualify leads, and automate actions, while the AI Assistant supports your team in the Shared Inbox with smart reply suggestions and subscriber insights. • WhatsApp Broadcast & Campaigns Send bulk, personalized WhatsApp messages to your subscribers with high deliverability. Perfect for promotions, reminders, and customer updates. • Multi-Channel Engagement Connect with customers where they are—whether on WhatsApp, Messenger, Instagram, Telegram, or your website chat widget. Manage all interactions in a unified Shared Inbox for real-time collaboration between bots and human agents. • E-commerce & CRM Integrations Integrate with Shopify, WooCommerce, Google Sheets, HubSpot, and more. Automate order notifications, COD verification, abandoned cart recovery, and contact syncing to streamline your sales process. • Subscriber Management & Analytics Organize subscribers with labels, tags, and segments. Track conversation history, campaign performance, and AI-powered Subscriber IQ insights to optimize engagement. • Reseller & White-Label Program Agencies and entrepreneurs can launch their own branded chatbot SaaS business with BotSailor’s white-label solution—no server management or development required. • Scalable Plans From startups to enterprises, BotSailor offers flexible pricing, premium add-ons, and unlimited messaging options so you can scale as your business grows. ________________________________________ Why BotSailor? BotSailor isn’t just a chatbot builder—it’s a complete automation ecosystem. Whether you want to capture more leads, automate support, personalize marketing campaigns, or resell under your own brand, BotSailor gives you the tools to grow faster, smarter, and stronger. 👉 The future of customer engagement is conversational. BotSailor helps you get there today.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate BotSailor?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.1/10)

Who Is the Company Behind BotSailor?

  • Seller: BotSailor
  • Year Founded: 2022
  • HQ Location: Rajshahi, BD
  • LinkedIn® Page: linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About BotSailor?

AI-generated summary from verified user reviews

Pros
  • Users find BotSailor's ease of use impressive, with an intuitive drag-and-drop flow builder and seamless API integrations.
  • Users enjoy the easy integrations with various apps and seamless connection to WhatsApp for enhanced communication.
  • Users praise the professional customer support of BotSailor, ensuring smooth implementation and operation.
  • Users value the easy implementation and professional support of BotSailor, enhancing their operational efficiency.
  • Users find implementation and integration easy, praising the professional support and user-friendly operation of BotSailor.
Cons
  • Users find the high cost of BotSailor's advanced integrations to be a significant drawback for their budget.
  • Users find that usage limitations can lead to high costs and time-consuming setups for advanced integrations.

What Are Recent G2 Reviews of BotSailor?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Brainsite

BrainSite turns a website into a 24/7 AI sales agent people can talk to. It can start as one smart link with your profile, bio, links, QR code, and chat. As you add approved knowledge, it can answer questions, qualify visitors, support booking, guide sales, and remember returning clients when memory is enabled.

Who Is the Company Behind Brainsite?

Brrim

Brrim is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses—from auto dealerships and HVAC services to aesthetics centers and retailers—Brrim captures and converts leads 24/7, driving new business and repeat customers. Today, 78% of customers buy from the first business that responds—but most businesses take an hour or more to reply. Brrim closes this gap instantly with "Jerry", your always-on AI Employee. From day one, Jerry understands your inventory, responds within two minutes, schedules appointments, books test drives, sends targeted promotions, requests reviews, and even replies to customer feedback on Google. Jerry frees your staff to focus on high-value tasks, ensuring every customer receives white-glove service. Businesses using Brrim's AI Employees report: - 30% increase in sales - 56% higher appointment show rates - 80% more after-hours appointments - 50% higher lead-to-sale conversion rates With tools including Phones, Reviews, Payments, Webchat, Bulk Messaging, and 200+ DMS/CRM integrations, Brrim delivers fast, personalized interactions that turn conversations into sales—automatically tracking revenue with every customer touchpoint. Brrim is built on over a decade of data and customer insights, earning recognition from Forbes Cloud 100, Inc. 5000, and Fast Company’s Most Innovative Companies. But it’s proudest of its 92% five-star ratings—earned daily from delighted users.

Who Is the Company Behind Brrim?

  • Seller: Brrim
  • Year Founded: 2021
  • HQ Location: Calabasas, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Budd

Budd is an AI agent for online stores. You connect your store's data sources (e-commerce platform, ads, website and Instagram) and Budd watches them every day: confirmed sales, ad returns, creatives, competitors and stock. Every morning it sends a WhatsApp summary of what is working and what to adjust to sell more, and you can ask it anything about your store right there. A free store diagnosis analyzes your store from its URL, without connecting anything. Current integrations: Nuvemshop, Meta Ads and Google Analytics. Built for Brazilian online stores, with a 7-day free trial.

Who Is the Company Behind Budd?

BuilderChat

BuilderChat is an AI-powered digital assistant tailored specifically for homebuilders, designed to enhance online customer engagement and lead generation. By integrating seamlessly with your website, BuilderChat interacts with visitors in real-time, providing instant responses to inquiries, capturing valuable leads, and guiding potential buyers through their home purchasing journey. This 24/7 service ensures that no opportunity is missed, allowing your sales team to focus on closing deals and building relationships. Key Features and Functionality: - Real-Time Engagement: BuilderChat greets and interacts with website visitors instantly, answering questions about floor plans, pricing, financing options, and more, thereby reducing bounce rates and increasing visitor engagement. - Lead Capture and Qualification: The assistant collects visitor information, prequalifies leads by understanding their needs, and seamlessly integrates with your CRM, ensuring efficient lead routing and follow-up. - 24/7 Availability: Operating around the clock without breaks or holidays, BuilderChat ensures continuous support for potential buyers, regardless of time zones or schedules. - Custom Branding: The chat widget can be personalized with your company's logo, colors, and preferred tone, maintaining brand consistency and providing a cohesive user experience. - Seamless Integration: BuilderChat integrates effortlessly with your existing tech stack, including CRM systems, without requiring additional training or workload for your staff. - Multilingual Support: Catering to a diverse clientele, the assistant offers multi-language capabilities, ensuring effective communication with a broader audience. Primary Value and Solutions Provided: BuilderChat addresses the common challenges faced by homebuilders in managing online inquiries and converting website traffic into qualified leads. By automating initial customer interactions, it reduces the workload on sales teams, allowing them to focus on high-value tasks and personal engagement. The AI assistant enhances the customer experience by providing immediate, accurate information, building trust, and guiding potential buyers through the decision-making process. This leads to increased lead conversion rates, improved marketing ROI, and ultimately, more home sales without the need for additional staff or resources.

Who Is the Company Behind BuilderChat?

ChatGenius

ChatGenius is a DM automation platform for Instagram, Facebook Messenger, WhatsApp, Telegram and SMS, built for creators, coaches, salons, local service businesses and small teams that get more DMs and comments than they can answer by hand. It is a ManyChat alternative that starts free, adds an AI that actually answers questions, and books appointments inside the conversation. Comment-to-DM automation. Pick a post or Reel, set a keyword, and everyone who comments gets a DM with your link, offer or lead magnet within seconds. Public comment replies can be automated too, and a Rewind tool goes back over older posts to catch the comments you missed while the trigger was off. AI replies trained on your business. Upload your FAQs, services and documents and the AI answers from them, in 28 languages with automatic detection. It reads voice notes and images, captures leads, and hands the conversation to a human with a short summary when it gets stuck. Copilot mode drafts every reply for you to approve before it sends, and knowledge gap detection shows you the questions it could not answer so you can fill them in. Flow builder. A visual drag-and-drop editor for keyword, comment and story-reply triggers, with conditions, delays, tags, AI steps and HTTP requests to your own systems. Appointment booking in the chat. The AI checks availability and books directly in the DM, with Google Calendar and GoHighLevel integrations, so a customer never leaves Instagram to get on your calendar. One inbox for every channel. Instagram, Facebook, WhatsApp, Telegram and SMS in a single shared inbox with conversation assignment, tags, saved replies, CSAT surveys and full contact profiles for your team. Content Studio. Schedule and publish posts, Reels and Stories to Instagram, Facebook and TikTok from one calendar, with AI caption help and a media library. Market Intel. Track competitor Instagram accounts side by side, with follower history, top posts, audience demographics and a leaderboard, plus AI-picked wins and opportunities for your own account. MCP server, REST API and webhooks. Connect your account to Claude, ChatGPT, Cursor or any MCP client and manage it in plain language: read and reply to conversations, build and publish flows, create comment triggers, tag contacts, book appointments and schedule posts. A REST API and outbound webhooks for new messages, new leads, handled comments and booked appointments plug ChatGenius into your CRM or your own backend. SumGeniusAI is a Verified Tech Provider with Meta. Pricing. A permanent free plan with 50 AI conversations a month, one flow and two comment triggers, no credit card required. Paid plans are Creator at $29, Professional at $99 and Business at $297 per month, with a 7-day free trial on Creator and cancel anytime.

Who Is the Company Behind ChatGenius?

  • Seller: SumGeniusAI
  • Year Founded: 2025
  • HQ Location: Las Vegas, US
  • LinkedIn® Page: linkedin.com
    2 employees on LinkedIn®

Chatonbo

Chatonbo is an AI chatbot platform that enables businesses to create, deploy, and manage intelligent chatbots for their websites in minutes. Powered by GPT-5.2, OpenAI's most advanced language model, it automates customer support, captures leads through natural conversations, and works around the clock in over 50 languages with automatic language detection. Businesses train their chatbot by uploading PDFs, adding website URLs, or creating FAQs. The AI learns the business's knowledge base and provides instant, accurate, on-brand answers to visitor questions — no coding or technical skills required. The platform integrates seamlessly with popular business tools including Zendesk, Zoho, Slack, HubSpot, and Zapier for workflow automation, CRM syncing, and real-time lead notifications via webhooks. When a visitor shares their contact details during a conversation, Chatonbo automatically captures and qualifies the lead, then syncs it to your CRM. The embeddable chat widget works on any website including WordPress, Shopify, Wix, WooCommerce, and custom-built sites with just one line of code. The widget is fully customizable — match your brand colors, choose bubble icons, set position, adjust behavior triggers like auto-open and exit intent, and toggle the powered-by branding. Additional features include conversation analytics and reporting, team collaboration with role-based access, pre-built bot templates for sales and customer support, automatic conversation summaries, and multi-bot management from a single dashboard. Chatonbo offers a generous free plan with 250 conversations per month, one AI agent, lead capture, and knowledge base access — no credit card required. Paid plans start at just $19 per month.

Who Is the Company Behind Chatonbo?

  • Seller: Chatonbo
  • Year Founded: 2024
  • HQ Location: New York, NY, United States
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Chattitude

Chattitude is an AI-powered conversational sales and support agent built for small and mid-sized businesses. With a 20-minute, no-code setup, Chatty instantly engages website visitors and customers—qualifying leads, booking demos, and resolving routine questions 24/7. By deflecting up to 70% of repetitive tickets, it frees human teams to focus on higher-value work while protecting revenue from lost prospects. Chattitude integrates seamlessly with CRMs, help desks, and productivity tools, passing full context and transcripts into your existing workflows. Its multilingual coverage, real-time lead scoring, and built-in scheduling ensure faster response times, higher conversion rates, and better customer satisfaction. Whether you’re looking to boost sales efficiency or reduce support costs, Chatty delivers measurable results from day one.

Who Is the Company Behind Chattitude?

  • Seller: Chattitude
  • Year Founded: 2024
  • HQ Location: Clarksburg, Maryland USA
  • Twitter: @chattitudeai
    2 Twitter followers
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®
  • Ownership: Gold Lasso, Inc.

Chirply

Chirply is a CRM, calling and automation platform from Vaughn Labs for agencies and small businesses. Manage contacts, browser calls, SMS, email, booking, funnels, workflows, invoicing and AI receptionists in one account. Agencies can create client accounts and offer the experience under their own brand. Current features, trial terms and plan limits are published on chirply.io; connected telephony, email and optional AI providers bill their own usage.

Who Is the Company Behind Chirply?

Cloodot

Cloodot is a next-generation Conversational AI and Customer Engagement Automation platform that helps businesses deliver human-like, 24/7 communication across **WhatsApp, Facebook, Instagram, and website chat**. Unlike traditional chatbot tools, Cloodot introduces the concept of an **AI Employee** — a digital agent that doesn’t just reply but 'understands customer context, executes business actions, and follows up automatically' to ensure outcomes like lead conversion, booking, or support resolution. Cloodot combines global speed, reliability, and enterprise-grade security with the flexibility of a **code execution environment**, enabling deep customization for any business logic or vertical. Organizations across **automotive, real estate, healthcare, electronics, retail, and hospitality** use Cloodot to automate support and sales while keeping every interaction personal and context-aware. With **Cloodot Chats**, businesses can replace repetitive support tasks with intelligent, conversational experiences that truly understand customers. The AI engages naturally, retains context, and acts like a trained employee — creating faster responses, higher conversions, and consistent brand experience. **Key capabilities include:** * AI-powered automation across major messaging channels * Context-aware and sentiment-sensitive conversations * Smart follow-ups that re-engage inactive customers * Seamless integrations with CRMs, ERPs, and booking systems * Multilingual, media-aware communication (voice, images, and documents) * Detailed analytics for lead tracking and performance optimization With Cloodot, businesses can **engage, support, and convert customers at scale — without expanding their support teams**. Each interaction feels natural, relevant, and designed to drive measurable results. Headquartered in USA, with operations across the **United States, India, the Middle East, and Europe**, Cloodot empowers modern organizations to scale customer engagement intelligently. Cloodot — the AI Employee Platform that transforms customer conversations into business growth.

Average Rating: 4.9/5.0

Total Reviews: 12

How Do G2 Users Rate Cloodot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Cloodot?

  • Seller: Cloodot
  • Year Founded: 2019
  • HQ Location: Deleware, US
  • Twitter: @cloodot
    56 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive
  • Company Size: 43% Large, 36% Medium

What Are Recent G2 Reviews of Cloodot?

What Are G2 Users Discussing About Cloodot?

Closer

Closer is the comprehensive conversational sales platform, to deliver the best sales experience and customer support online. With such features as video and audio calls, text chat, calendar, AI dialogue automation, and more, it stands at the forefront of rich media communication tools available on the market. Closer gives you access to bots, schedules, and automated responses. Talk with your current or potential clients and close deals anywhere, any time, and on any device.

Who Is the Company Behind Closer?

  • Seller: Closer
  • Year Founded: 2016
  • HQ Location: Cracow, PL
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®
Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024