Top Free Conversational Interface Agents Software

Check out our list of free Conversational Interface Agents Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Conversational Interface Agents Software to ensure you get the right product.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
7 Conversational Interface Agents Products Available
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Cognigy.AI
(13)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NiCE Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional custo

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 31% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • MH
    As a non-developer, I tried the free Cognigy Academy courses and played with the low code engine. It is enjoyable and easy to use. Of course... if... Read review
    Edson O.
    EO
    Cognigy have many tools (intents, archors, etc) that can make a chatbot easily Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cognigy.AI
    Year Founded
    2016
    HQ Location
    Düsseldorf, North Rhine-Westphalia
    Twitter
    @cognigy
    928 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    311 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NiCE Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional custo

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 31% Mid-Market
MH
As a non-developer, I tried the free Cognigy Academy courses and played with the low code engine. It is enjoyable and easy to use. Of course... if... Read review
Edson O.
EO
Cognigy have many tools (intents, archors, etc) that can make a chatbot easily Read review
Seller Details
Seller
Cognigy.AI
Year Founded
2016
HQ Location
Düsseldorf, North Rhine-Westphalia
Twitter
@cognigy
928 Twitter followers
LinkedIn® Page
www.linkedin.com
311 employees on LinkedIn®
Fin by Intercom
(3,811)4.5 out of 5
Optimized for quick response
View top Consulting Services for Fin by Intercom
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fin by Intercom is an AI-powered customer support tool that provides automated responses to customer inquiries, reducing the workload for human agents.
    • Reviewers frequently mention the efficiency of Fin by Intercom in handling routine customer inquiries, its ability to pull content from various resources for accurate responses, and its adaptability to different conversations.
    • Users reported issues with Fin by Intercom's understanding of multiple languages, its struggle with complex issues requiring investigation, and the occasional provision of incorrect information to customers.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercom, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    44,090 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,950 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fin by Intercom is an AI-powered customer support tool that provides automated responses to customer inquiries, reducing the workload for human agents.
  • Reviewers frequently mention the efficiency of Fin by Intercom in handling routine customer inquiries, its ability to pull content from various resources for accurate responses, and its adaptability to different conversations.
  • Users reported issues with Fin by Intercom's understanding of multiple languages, its struggle with complex issues requiring investigation, and the occasional provision of incorrect information to customers.
Seller Details
Seller
Intercom, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
44,090 Twitter followers
LinkedIn® Page
www.linkedin.com
1,950 employees on LinkedIn®
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Forethought
(165)4.3 out of 5
Optimized for quick response
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providi

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 65% Mid-Market
    • 21% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Forethought is an AI solution with built-in analytics and impact forecasting/reporting, designed to assist in customer experience across multiple channels.
    • Reviewers appreciate the product's seamless integration with Salesforce, its intuitive dashboard, the ability to manage AI workflows in multiple languages, and the flexibility to build custom actions.
    • Users mentioned that the Triage LLM Setup could be improved, the response time for implementing changes can be slow, there can be a delay in when updated info gets reflected in the system, and the analytics inside the dashboard can be underwhelming.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forethought
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @forethought_ai
    1,777 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providi

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 65% Mid-Market
  • 21% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Forethought is an AI solution with built-in analytics and impact forecasting/reporting, designed to assist in customer experience across multiple channels.
  • Reviewers appreciate the product's seamless integration with Salesforce, its intuitive dashboard, the ability to manage AI workflows in multiple languages, and the flexibility to build custom actions.
  • Users mentioned that the Triage LLM Setup could be improved, the response time for implementing changes can be slow, there can be a delay in when updated info gets reflected in the system, and the analytics inside the dashboard can be underwhelming.
Seller Details
Seller
Forethought
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@forethought_ai
1,777 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
Leena AI Autonomous Agent
(150)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to acce

    Users
    • Inside sales specialist
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 24% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Soumi P.
    SP
    The end-to-end support, the flexible tech and the customer-centricity of the team. Read review
    Verified User in Retail
    ER
    The AI works really well (we have been using it for more than a year now for both HR &IT). It is able to deliver over 68% deflection and save real... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Leena AI
    Year Founded
    2018
    HQ Location
    132 West, 31st Street, Suite #1006, New York 10001
    Twitter
    @LeenaAI_
    367 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    279 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to acce

Users
  • Inside sales specialist
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 24% Mid-Market
Soumi P.
SP
The end-to-end support, the flexible tech and the customer-centricity of the team. Read review
Verified User in Retail
ER
The AI works really well (we have been using it for more than a year now for both HR &IT). It is able to deliver over 68% deflection and save real... Read review
Seller Details
Seller
Leena AI
Year Founded
2018
HQ Location
132 West, 31st Street, Suite #1006, New York 10001
Twitter
@LeenaAI_
367 Twitter followers
LinkedIn® Page
www.linkedin.com
279 employees on LinkedIn®
Rasa
(11)4.0 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scal

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 18% Enterprise
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • James B.
    JB
    Rasa is an open-source framework for building conversational ai. It is more customizable for different use cases and business problems. Read review
    Verified User in Financial Services
    AF
    They have steadily improved the underlying tech and you can get about as good performance out of Rasa as anything else. Being a totally open book... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rasa
    Year Founded
    2016
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    165 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scal

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 18% Enterprise
James B.
JB
Rasa is an open-source framework for building conversational ai. It is more customizable for different use cases and business problems. Read review
Verified User in Financial Services
AF
They have steadily improved the underlying tech and you can get about as good performance out of Rasa as anything else. Being a totally open book... Read review
Seller Details
Seller
Rasa
Year Founded
2016
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®
WRITER
(105)4.3 out of 5
Optimized for quick response
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WRITER is where the world’s leading enterprises orchestrate AI-powered work. With WRITER’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 57% Small-Business
    • 28% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Writing and Editing
    UW
    It helps me detect the AI generated content in my aticles and blogs and I remove it to make it look like generated by humans and also the simple... Read review
    Edward F.
    EF
    Writer's LLM feels genuinely responsive to the brand identity we've built for the company - which means the articles, posts, and recaps are all... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WRITER
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @Get_Writer
    7,607 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,396 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WRITER is where the world’s leading enterprises orchestrate AI-powered work. With WRITER’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 57% Small-Business
  • 28% Mid-Market
Verified User in Writing and Editing
UW
It helps me detect the AI generated content in my aticles and blogs and I remove it to make it look like generated by humans and also the simple... Read review
Edward F.
EF
Writer's LLM feels genuinely responsive to the brand identity we've built for the company - which means the articles, posts, and recaps are all... Read review
Seller Details
Seller
WRITER
Company Website
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@Get_Writer
7,607 Twitter followers
LinkedIn® Page
www.linkedin.com
2,396 employees on LinkedIn®
yellow.ai
(106)4.4 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ram E.
    RE
    They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
    Puneet Y.
    PY
    The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,538 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    889 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
Ram E.
RE
They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
Puneet Y.
PY
The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,538 Twitter followers
LinkedIn® Page
www.linkedin.com
889 employees on LinkedIn®