MicroMain CMMS Reviews & Product Details

Since 1991, MicroMain Corporation has been giving businesses the tools they need to streamline maintenance operations, maximize productivity, and reduce costs across all industries. MicroMain CMMS software is simple and powerful with the best Business Intelligence (BI) in the industry. The intuitive interface makes it easy to schedule, track, and report work orders, preventive maintenance, assets, labor, inspections, parts inventory, fleet management and much more. Main Features of MicroMain (CMMS): - Customizable & Scalable to Multi-Site - Highly Secure- Powered by Amazon Web Services - Seamless API Integration - Advanced Business Intelligence (BI) - New User-Friendly Design - Preventative Maintenance - Work Order Management -Inventory & Asset Management

Seller

MicroMain

Discussions

MicroMain CMMS Community

Languages Supported

English, French, Spanish, Chinese (Simplified), Chinese (Traditional)

Overview by

(Lacey McDaniel)

Pricing

Pricing provided by MicroMain CMMS.

Basic

$89.00

Per Feature Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 22 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

MicroMain CMMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is MicroMain CMMS, and what problem is it built to solve?

MicroMain CMMS is maintenance management, facility management, and capital planning software. It is built to help organizations streamline maintenance and facility operations, manage assets and infrastructure, reduce downtime, and support compliance.

What languages does MicroMain CMMS support?

MicroMain CMMS supports 5 languages: Chinese (Simplified), Chinese (Traditional), English, French, and Spanish.

What company sizes and industries is MicroMain CMMS the best fit for?

The clearest fit among positively rated users is mid-market organizations, with use also represented in enterprise and small-business settings. Industries with the strongest presence include healthcare, food production, and government, alongside facilities, education, and manufacturing environments.

Company size: Mid-market is the most represented segment; enterprise teams are also represented.
Healthcare: Hospital and health care organizations use it to manage maintenance work and assets.
Food production: Food production and food and beverage organizations use it for maintenance and related operations.
Government and facilities: Government administration and facilities services are represented, as are higher-education institutions.
Manufacturing: Use spans machinery and electrical/electronic manufacturing settings.

How long does it take to implement MicroMain CMMS across a team?

Go-live is most often completed in under a month, though some implementations take longer. The reported timelines vary by team and setup needs.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Also reported
3–6 months	Also reported
Under 1 day	Occasionally reported

What customer support options does MicroMain CMMS provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and phone. The experience is mixed: users describe helpful support and assistance with issues, while some have found response or post-sale support disappointing.

G2 reviews are authentic and verified.

Here's how.

Rick M.

IT Specialist

Enterprise (> 1000 emp.)

4/7/2017

"VERY Powerful tool, lots of features, needs a modern overhaul of GUI and user friendliness."

4/5

What do you like best about MicroMain CMMS?

It is so hard to choose a feature that is the best. Perhaps the ability to create a rotating schedule of PM work orders which automatically generates and creates a work order for the staff is my favorite. It saves a ton of time by not having to manually issue 17 PM's each week. Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

GUI, GUI, and GUI. I understand that the platform has been built upon MS Access. However, in keeping up with the competition and modern times a more user friendly GUI that interacts and works well with tablets, phones, and mobile computing devices is essential. Review collected by and hosted on G2.com.

Elizabeth P.

Office Manager

Higher Education

Mid-Market (51-1000 emp.)

Originally submitted 9/20/2016

"MicroMain - A Must Have to Increase Productivity and Lower Costs"

5/5

What do you like best about MicroMain CMMS?

I have been using MicroMain for 5 years and have been able to make a significant impact in many areas of our facilities/university areas. We are now able to get to our reactive work orders same day and communicate with the requestors far more effectively than we could prior to launching the Work Request portion of the program. We can now monitor and assist our crew members more effectively utilizing the Mobile product. Our tie in with Parts and Preventative Maintenance has allowed us to control cost and waste. This is a must have. Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

With the newest update to the program I am hard pressed to name things I dislike. The product and the company meet and/or exceed all expectations. Review collected by and hosted on G2.com.

Recommendations to others considering MicroMain CMMS:

Make sure you understand your needs and in addition to working with MicroMain to get set up - speak with others in your field already successfully using the program. Review collected by and hosted on G2.com.

What problems is MicroMain CMMS solving and how is that benefiting you?

Lower costs

Higher productivity

Better service to our customers Review collected by and hosted on G2.com.

Verified User in Government Administration

Enterprise (> 1000 emp.)

9/27/2016

"so many steps? maybe more training"

2.5/5

What do you like best about MicroMain CMMS?

I do like that the employees can use this with their toughbooks and everything will interface. I think there are a lot of neat features that we have not discovered yet. We will look into further training. Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

The system is one in which you need to have extensive training. Also, when doing report or wanting to query information I should be able to build what I'm searching for, not be limited by what is already pre-set. This may be an issue with us not having had a full training session; and believe that we are planning on doing that. But at the same time I feel more of the system could be more intuitive so that each and every person does not need to have such in-depth training. Review collected by and hosted on G2.com.

Recommendations to others considering MicroMain CMMS:

To be able to build one's own reports without having to go through so many steps; To be able to run the same reports for multiple properties and assets without having to do each one by one; To be able to turn on or off things like "Auto Cost" so you don't have to click it every time you enter a cost. To be able to build how you want your own work order to appear and include multiple things that you cannot show all in one report as of now. Review collected by and hosted on G2.com.

What problems is MicroMain CMMS solving and how is that benefiting you?

we at this time haven't reached its fullest potential due to lack of knowledge, which will come with further training. Review collected by and hosted on G2.com.

Response from Trevoris Morgan of MicroMain CMMS

Thank you so much for taking the time to share your thoughtful comments.

In the last year we have made significant improvements to provide better business analytics. Changes include improved filtering, customizable reports (build and save reports including the data sets you need), design the look and feel of reports, auto-schedule report runs, share reports with others, as well as new, improved, role-based dashboards.

And, as you mention, training can help you become a power-user in the shortage amount of time. We offer a variety of training options from self-help on our online support helpcenter to onsite training

Please reach out to your Customer Success Manager to discuss these topics. You can reach your Customer Success Manager via phone (1-888-888-1600) or at info@micromain.com.

If you have any questions after talking with your Customer Success Manager, please do not hesitate to email me at trevorism@micromain.com. I’ll get you the help you need.

Phillip M.

Assistant Director of Maintenance

Government Administration

Mid-Market (51-1000 emp.)

9/26/2016

"Great machinery and asset tracking software"

5/5

What do you like best about MicroMain CMMS?

WebRequest allows our customers to submit requests without the need to call the office. The submitted requests are sent to a property e-mail and forwarded to a cell phone. Our staff carry the cell phone 16 hours a day so most requests are viewed immediately. Thus our customers have near immediate contact with Maintenance staff 16 hours a day.

I also like the information that is available to the staff working on the work order as we have entered relevant information such as circuit breaker source, belt size and specifications. This increases efficiency as they do not have to look up these items in plans or books. This is a real time saver. Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

The initial setup is a little daunting as there has to be a logical approach to how you wish to build the database. This is true with any CMMS software as you start with a blank slate. We built our database based on location that is done by architectural number on the plans. It took some time to get the hierarchy set up but it makes sense once all the staff got used to how to use the software.

The scheduling part of the software is still a work in progress. Maintenance is seldom exactly on schedule so trying to make our tasks fit perfectly with a prescheduled activity is like herding cats. It is just the nature of how we get things done. Our day is constantly rearranged throughout the day and try as we may we seldom get things done perfectly on schedule. This is why we really have not worked too hard to get preventative maintenance scheduling up and running. Review collected by and hosted on G2.com.

Recommendations to others considering MicroMain CMMS:

This software has so many available features and applications that anyone that wants to organize and streamline their Building or Fleet maintenance will find what you are looking for. I have found this software intuitive and robust. I really like knowing how much time and parts we have used to repair any piece of equipment and having that information at my fingertips. Review collected by and hosted on G2.com.

What problems is MicroMain CMMS solving and how is that benefiting you?

We now have a really good repair and equipment history. We have been using MicroMain since 2004. We can track equipment repair history and see how much labor and parts cost have been spent on any asset.

WebRequest has been a life saver. Maintenance staff has been reduced over the years as we do not generate revenue. The less staff we have the more time out of the office everyone is. Our customers can submit a request and we will see it on our maintenance cell phone literally within seconds. We can read the general information and can react immediately if required. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

9/23/2016

"Micro Main 4 out of 5"

4/5

What do you like best about MicroMain CMMS?

I like the way it tracks inventory of parts, failure of parts and cost including labor when looking at asset history. It tracks history of every asset and gives you the support needed when being audited by regulatory agencies. Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

Once a part is created in the system, you cannot change the part name. You need to put a lot of thought into how you name your parts before you create them in the system. Review collected by and hosted on G2.com.

Recommendations to others considering MicroMain CMMS:

Training is key. Give users plenty of time to "play" in the system before going live. Build your asset hierarchy before entering any assets in the system. If using in multiple locations, develop a naming convention to be used across all locations where parts are concerned. Review collected by and hosted on G2.com.

What problems is MicroMain CMMS solving and how is that benefiting you?

The system makes it very easy to send an RFQ to multiple suppliers and compare prices within the system. Once you have history on the equipment and parts, it becomes proactive and your maintenance becomes predictive. Review collected by and hosted on G2.com.

Response from Trevoris Morgan of MicroMain CMMS

Thank you so much for taking the time to share your thoughtful comments.

I’ve reached out to John Conroy, our Vice President of Customer Care. He thinks he can help you with the Parts naming topic.

Please reach out to John at johnc@micromain.com or via phone (1-888-888-1600).

If you have any questions after discussing this with John, please do not hesitate to email me at trevorism@micromain.com. I'm happy to help.

Verified User in Machinery

Mid-Market (51-1000 emp.)

9/21/2016

"We have used Micromain CMMS for more than 10 years."

5/5

What do you like best about MicroMain CMMS?

The ease of use. Micromain is easy to use in our manufacture. Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

It takes time to find the cause of the problem when an unexpected issue occurred. Review collected by and hosted on G2.com.

Recommendations to others considering MicroMain CMMS:

I have one issue about meter-based PMWO that the meter reading did not get saved to the PMWO and the reading date could not be modified. I already raised the issue to Micromain support but it has never been improved on their new version. I still look forward to see this change which will tremendously help us. Review collected by and hosted on G2.com.

What problems is MicroMain CMMS solving and how is that benefiting you?

We had the problems on finding the right tool for CMMS as it is hard to find the software that fitted in our variety needs for shop floor, facility management, production maintenance, web-based work order request, real time data, etc. But Micromain can answer to all of those questions. It saved us time and cost after implementation. Review collected by and hosted on G2.com.

Response from Trevoris Morgan of MicroMain CMMS

Thank you so much for taking the time to share your thoughts.

We want all of our customers to be successful. I’ve reached out to John Conroy, our Vice President of Customer Care. He thinks he can help you with this topic.

Please reach out to John at johnc@micromain.com or via phone (1-888-888-1600).

If you have any questions after discussing this with John, please do not hesitate to email me at trevorism@micromain.com. I'm happy to help.

Verified User in Libraries

Mid-Market (51-1000 emp.)

9/20/2016

"Does the job but there are better CMMS programs"

2.5/5

What do you like best about MicroMain CMMS?

We like the ease of use. It is very user friendly (except scheduler). Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

The scheduler module is terrible. We gave up trying to use it. We have also experienced issues after updates/upgrades. 2 of 5 people in our office were unable to access the system for a few days after the last update. The highest complaint on everyone's list is the inability to SAVE changes. Once a change is made... IT IS MADE. The user cannot delete changes or elect not to save change. It is live all the time Review collected by and hosted on G2.com.

Recommendations to others considering MicroMain CMMS:

Explore at least 3 other options and ask for on-site demonstrations. Don't lowest cost is not Review collected by and hosted on G2.com.

What problems is MicroMain CMMS solving and how is that benefiting you?

When comparing MM to our old system, there are lots of positive things to say. We are much more efficient and the reports are much easier to use. Review collected by and hosted on G2.com.

Response from Trevoris Morgan of MicroMain CMMS

Thank you so much for taking the time to share your thoughts.

We want all of our customers to be successful. Please reach out to your Customer Success Manager to discuss your topics. You can reach your Customer Success Manager via phone (1-888-888-1600).

If you have any questions after discussing your concerns with your Customer Success Manager, please do not hesitate to email me at trevorism@micromain.com. I'm happy to help.

Liz H.

CMMS Administrator

Hospital & Health Care

Mid-Market (51-1000 emp.)

Originally submitted 9/21/2016

"I use this product on a daily basis and it works perfectly for our needs."

4/5

What do you like best about MicroMain CMMS?

Very easy to use, organizing is very easy and can manipulate it in many ways. Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

When you want to open up a work order, the only way to do it is by clicking on the work order number. It would be nice if you could click anywhere on the row to open it. Review collected by and hosted on G2.com.

What problems is MicroMain CMMS solving and how is that benefiting you?

Work is being completed and things are not being missed. All of our employees are able to put in a work order from anywhere in the building and it has cut down immensely on phone calls and they feel connected to facilities. We don't have to keep a calendar of maintenance that needs to be done, we just create a task and then forget about it. Review collected by and hosted on G2.com.

James R.

Maintenance Supervisor

Utilities

Mid-Market (51-1000 emp.)

9/29/2016

"Maintenance Supervisor"

4.5/5

What do you like best about MicroMain CMMS?

The ease of changing the name of an Asset. It's not locked down. The ease of setting up my PM's. I really like the fact that you can "Clone" your Assets. Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

Any Pictures or documents that you add to the Assets have to be in a centralized place. The Reporting is hard to figure out. I would like to be able to setup KPI's easier. Review collected by and hosted on G2.com.

Response from Trevoris Morgan of MicroMain CMMS

James, thanks for taking the time to share your thoughtful comments.

In the last year we have made significant reporting improvements to provide better business analytics. Changes include improved filtering, customizable reports (build and save reports including the data sets you need), design the look and feel of reports, auto-schedule report runs, share reports with others, as well as new, improved, role-based dashboards.

There are a couple of ways to get info on reporting:

• Self-help at our support helpcenter

• Training online, regional, onsite or at our corporate office in Austin, Texas

• Quick coaching from your Customer Success Manager, Darren German (reach him at 1-888-888-1600)

• Attend our Users Conference, where in additional to networking and sharing tips with others in the same vertical, you’ll be able to attend reporting training sessions

I hope to see you at the Users Conference. We’ll have some exciting news to share.

If you have any other questions, please do not hesitate to email me at trevorism@micromain.com. I’ll get you the help you need.

Michael C.

Electrical Engineering Technician

Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

9/27/2016

"Using MicroMain in a Printed Circuit Board manufacturing facility for in house maintenance and repair"

4.5/5

What do you like best about MicroMain CMMS?

The software has many different ways to work with it. It is adaptable to different facility types and uses. We now have the ability to track down time and repair cost all in one spreadsheet for easy cost savings and bill back charges to our customers. Review collected by and hosted on G2.com.

What do you dislike about MicroMain CMMS?

Reporting needs to be so it can be searched by the labor with allowing multiple labors divided into each search. We do overhead and then customer reports and I'm have to change the excel spreadsheets to make price reports in separate reports. It just makes it a little confusing coming time for presentations. Review collected by and hosted on G2.com.