Best Chatbots Software - Page 11

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 779

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,400+ Authentic Reviews
  • 779+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Quick Facebook Chat App

Quick Facebook Chat App is a tool designed to integrate Facebook Messenger into e-commerce websites, enabling real-time communication between businesses and customers. This integration allows for immediate responses to inquiries, enhancing customer engagement and support. Key Features and Functionality: - Seamless Integration: Easily embeds Facebook Messenger into your website, providing a familiar chat interface for users. - Real-Time Communication: Facilitates instant messaging between customers and businesses, improving response times and customer satisfaction. - Customization Options: Offers customizable chat widgets to match the website's design and branding. - Mobile Responsiveness: Ensures a smooth chat experience across various devices, including smartphones and tablets. - Automated Responses: Supports setting up automated replies to common questions, enhancing efficiency. Primary Value and Solutions Provided: Quick Facebook Chat App addresses the need for prompt and effective customer communication in the digital marketplace. By integrating a widely-used messaging platform directly into e-commerce sites, it reduces barriers to customer engagement, leading to increased trust and potentially higher conversion rates. The app's real-time chat capabilities ensure that customer inquiries are addressed swiftly, improving overall user experience and satisfaction.

Average Rating: 4.4/5.0

Total Reviews: 13

How Do G2 Users Rate Quick Facebook Chat App?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Control: 7.3/10 (Category avg: 8.7/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)
  • Collection of information: 7.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Quick Facebook Chat App?

  • Seller: ShopBase
  • Year Founded: 2014
  • HQ Location: San Francisco, CA
  • Twitter: @beeketing
    1,041 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 79% Small, 21% Medium

What Do G2 Reviewers Say About Quick Facebook Chat App?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the real-time connection with customers through Facebook Messenger, enhancing communication and follow-up capabilities.
Cons
  • Users often face connectivity issues with Quick Facebook Chat App, experiencing delays and failures in loading chats.
  • Users often experience slow loading times, with chats and messages frequently delayed or failing to load altogether.
  • Users experience connection delays and glitches that negatively impact chat functionality and communication efficiency.

What Are Recent G2 Reviews of Quick Facebook Chat App?

What Are G2 Users Discussing About Quick Facebook Chat App?

Hiver in Gmail

Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface. Key features of Hiver in Gmail: - Shared Inbox Management: Shared inboxes like support@, info@, or help@ can be managed directly inside Gmail. Every incoming email can be assigned to a specific person, and teammates can collaborate through internal notes without a single forward or CC. - Cross-team collaboration: Resolve complex requests without losing context between teams. Hiver keeps conversation history, private notes, handoffs, and Slack discussions connected to the customer thread, so everyone involved works from the same picture. - Ticketing: Give every request clear ownership and structure, with status, priority, custom fields, queues, SLAs, and a complete history of every action. Teams can configure ticket fields and define SLAs in natural language, while built-in audit trails keep work accountable and reporting-ready. -AI Agents: AI Agents take customer requests from intent to resolution. They understand what the customer needs, gather relevant context, follow your team’s procedures, take actions across connected systems, and respond. They resolve requests autonomously and bring in your team when human judgment is needed. - AI Copilot: When a request needs a person, Copilot does the groundwork. It finds similar issues, gathers context, drafts replies in your team’s tone, recommends next steps, and takes directed actions, such as updating Salesforce or retrieving information from Confluence. Your team stays in control, reviewing and approving what goes out. - Self-updating help center: Turn every resolution into knowledge that compounds. Hiver AI turns resolved conversations into help center articles and flags existing content when it becomes outdated or conflicts with how your team actually resolves issues. - Integrations & Workflows: Connect the tools your team already uses and automate the work between them. Workflows route, assign, tag, triage, and escalate requests using conditions and data from your apps. Teams can build workflows, define triage rules, and trigger actions across connected systems using natural language. - Analytics: Reporting covers volume, response and resolution times, SLA attainment, and satisfaction, broken out by channel, team, and individual. It also tracks quality and customer health, and surfaces trends across conversations. Your team can query the data in natural language, inside Hiver or through MCP. - Customer Intelligence: Build a living understanding of every customer account. Hiver brings together conversations, CRM data, product usage, and calls to continuously assess health, sentiment, and churn risk. Ask AI answers deeper questions about each account, while AI Agents and your team use that intelligence to make every interaction more informed, relevant, and personal. Support teams at 10,000+ organizations, including the likes of Bynder, Epic Games, and Flexport, trust Hiver to run their support function. Part of what drives that trust is knowing Hiver in Gmail comes with 24x7 product support led by humans, on all its plans, regardless of what tier you’re on.

Average Rating: 4.6/5.0

Total Reviews: 1,254

How Do G2 Users Rate Hiver in Gmail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Control: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Hiver in Gmail?

  • Seller: Hiver
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @hiverhq
    5,617 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    279 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 66% Small, 27% Medium

What Do G2 Reviewers Say About Hiver in Gmail?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Hiver in Gmail, facilitating efficient communication and task assignments.
  • Users love the seamless team collaboration Hiver provides, enhancing organization and communication for remote teams.
  • Users find Hiver's email management system invaluable for effectively overseeing communication in remote teams.
  • Users praise Hiver for its streamlined communication, facilitating efficient collaboration within Gmail for their teams.
  • Users highlight the seamless collaboration capabilities of Hiver, enhancing team communication and productivity in Gmail.
Cons
  • Users experience email issues with Hiver in Gmail, including glitches, long loading times, and challenges in data retrieval.
  • Users feel there are missing features in Hiver, expressing a desire for enhancements and better email management tools.
  • Users express frustration with limited features in Hiver, impacting efficiency, especially for organizations with varied work schedules.
  • Users experience occasional slow loading times with Hiver in Gmail, which can affect their efficiency during tasks.
  • Users often face bug issues with Hiver, experiencing slowdowns and frequent disconnects that hinder efficiency.

What Are Recent G2 Reviews of Hiver in Gmail?

PandaChat.ai

PandaChat - AI Customer Support Platform PandaChat is an all-in-one customer support solution that uses artificial intelligence to automate and streamline your customer communications. Our platform connects all your support channels - website chat, email, social media, and reviews - into one easy-to-use system. Key Features: Smart AI chatbots that handle common customer questions 24/7 Automatic responses to frequently asked questions Works with your existing tools (Google Workspace, Microsoft Outlook, Shopify, WooCommerce, Magento) Translates messages between agents and customers in 95+ languages Manages Facebook and Instagram comments automatically Tracks orders and updates customers automatically Secure on-premise deployment option available Benefits for Your Business: Answers up to 90% of customer questions without staff needed Reduces support costs by up to 60% Provides instant responses to customers anytime Works in multiple languages for global businesses Gives your team more time for complex customer issues Perfect For: Online stores and e-commerce businesses Schools and training programs SaaS companies Any business with customer support needs PandaChat has been recognized with the SDC Award for AI Innovation and helps businesses around the world provide better, faster customer service while saving time and money.

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate PandaChat.ai?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Control: 8.2/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.2/10 (Category avg: 8.6/10)

Who Is the Company Behind PandaChat.ai?

Who Uses This Product?

  • Company Size: 67% Small, 22% Large

What Are Recent G2 Reviews of PandaChat.ai?

RoboResponseAI

RoboResponseAI is a SaaS chatbot powered by Generative AI, designed to address the pain points of engaging website visitors, lead conversion, and customer support. It stands out from templated chatbots by engaging in natural language conversations and quickly learning from website and business documents during setup. It generates personalized responses, offering accurate answers to complex queries, and doesn't follow a pre-designed flow like traditional chatbots. It excels in website chat, lead generation, sales enablement, and support assistance, transforming customer engagement. The chatbot effortlessly converts visitors to leads, nurtures prospect, offers live chat and provides prompt support. With its adaptability, quick learning, and advanced features, RoboResponseAI enhances customer experience and drives business growth.

Average Rating: 4.8/5.0

Total Reviews: 12

How Do G2 Users Rate RoboResponseAI?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Control: 9.5/10 (Category avg: 8.7/10)
  • Analytics: 9.3/10 (Category avg: 8.5/10)
  • Collection of information: 9.8/10 (Category avg: 8.6/10)

Who Is the Company Behind RoboResponseAI?

Who Uses This Product?

  • Company Size: 92% Small, 8% Medium

What Are Recent G2 Reviews of RoboResponseAI?

Chatbit

Chatbit is a platform to build AI Chatbots for your website. Boost engagement, answer customer questions 24/7 & capture leads. The chatbots are trained and optimized on your data, upload files, scrape data from your website or provide plaintext inputs. AI is powered by ChatGPT models GPT 3.5 or GPT 4.

Average Rating: 4.5/5.0

Total Reviews: 14

How Do G2 Users Rate Chatbit?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Control: 8.6/10 (Category avg: 8.7/10)
  • Analytics: 8.5/10 (Category avg: 8.5/10)
  • Collection of information: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Chatbit?

Who Uses This Product?

  • Company Size: 50% Small, 43% Medium

What Are Recent G2 Reviews of Chatbit?

WizyChat

WizyChat AI offers a way to make your own GPT-4 chatbots, tailored for helping customers and businesses. It can learn from various sources like website links, e-commerce sites, FAQs, and documents including PDFs and Word (more than 15+ file types), ensuring quick and accurate responses. Easily add a clever GPT-4 chatbot to your WordPress, Shopify, Wix, or Webflow site with simple setup steps.

Average Rating: 4.3/5.0

Total Reviews: 13

How Do G2 Users Rate WizyChat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 7.7/10 (Category avg: 8.5/10)
  • Collection of information: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind WizyChat?

  • Seller: WizyChat
  • HQ Location: Hawthorne, US
  • Twitter: @olegvp
    324 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 63% Small, 42% Medium

What Do G2 Reviewers Say About WizyChat?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless customer support integration of WizyChat, enhancing efficiency with easy chatbot creation and training.
  • Users find WizyChat's simplicity essential for easily creating chatbots and managing customer interactions efficiently.
  • Users appreciate the automation of repetitive customer queries, enhancing response time and improving business reach.
  • Users value the customization options in WizyChat, allowing tailored interactions and services for diverse customer needs.
  • Users appreciate the ease of use of WizyChat, enjoying effortless chatbot training and seamless integrations.
Cons
  • Users find the AI limitations of WizyChat hinder interactions and require significant effort for optimal use.
  • Users find challenging reporting in WizyChat, struggling with navigation and accessibility on mobile devices.
  • Users struggle with chat management configuration due to connectivity issues and server reliability challenges impacting usability.
  • Users find difficult learning due to challenging initial configuration processes and potential server connectivity issues with WizyChat.
  • Users face integration issues with WizyChat, resulting in limited workflow options and customer interaction capabilities.

What Are Recent G2 Reviews of WizyChat?

CRM Bot

CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your D365/Dataverse, which fuels your chatbots with relevant, structured data, making them intelligent and valuable from day one. CRM Bot is a powerful tool allowing enterprises to build intelligent chatbots fueled by CRM data and managed right from the core business systems. CRM Bot offers fully bespoke, enterprise-ready Conversational Agents, able to work directly from within your line of business system. Lead generation, automated sales, customer service, live problem resolution, booking, payments, internal assistance and more!

Average Rating: 4.2/5.0

Total Reviews: 17

How Do G2 Users Rate CRM Bot?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Control: 8.2/10 (Category avg: 8.7/10)
  • Analytics: 8.8/10 (Category avg: 8.5/10)
  • Collection of information: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind CRM Bot?

  • Seller: CRM Bot
  • Year Founded: 2020
  • HQ Location: London, GB
  • Twitter: @thecrmbot
    7 Twitter followers
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 74% Small, 16% Medium

What Are Recent G2 Reviews of CRM Bot?

Orbita

Orbita helps healthcare organizations tap the power of voice assistants, chatbots, and other conversational AI technologies to engage patients, improve care, and reduce costs.

Average Rating: 4.2/5.0

Total Reviews: 10

How Do G2 Users Rate Orbita?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)
  • Collection of information: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Orbita?

  • Seller: Orbita
  • Year Founded: 2015
  • HQ Location: Boston, Massachusetts
  • Twitter: @orbita_inc
    2,523 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    66 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 33% Medium

What Do G2 Reviewers Say About Orbita?

AI-generated summary from verified user reviews

Pros
  • Users value the personalized conversation among team members facilitated by Orbita, enhancing collaboration and connection.
  • Users find Orbita's user-friendly interface allows easy bot creation for both developers and non-developers, enhancing customer service.
  • Users appreciate the easy integrations of Orbita, enhancing customer engagement with seamless system compatibility.
  • Users praise Orbita for its easy management, enabling seamless creation and integration of chatbots and voice assistants.
  • Users highlight Orbita's powerful conversational AI, enhancing customer engagement and making chatbot creation user-friendly for all.
Cons
  • Users often face integration issues with Orbita, especially in large company environments, complicating usage and effectiveness.
  • Users face limited features in Orbita, particularly for large companies and IT system integrations.

What Are Recent G2 Reviews of Orbita?

Swivl

The Only AI Assistant for Self Storage. 80% of your repetitive tasks on autopilot. swivl augments your existing team to understand what works and automatically tune property-level decisions every day to attract ready-to-lease customers. Our self storage AI assistant can answer common questions, identify and qualify new leads, and get them to the lease that meets their needs. Automation is the future of self storage. In the age of hyper-informed, store-anywhere consumer, your business needs to be always on, data driven, and customer-centered. Your renters demand it.

Average Rating: 4.2/5.0

Total Reviews: 16

How Do G2 Users Rate Swivl?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 7.9/10 (Category avg: 8.5/10)
  • Collection of information: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Swivl?

  • Seller: Swivl
  • Year Founded: 2018
  • HQ Location: Atlanta, Georgia
  • Twitter: @tryswivl
    438 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 88% Medium, 19% Small

What Are Recent G2 Reviews of Swivl?

Quriobot

Quriobot is an intuitive chatbot platform designed to enhance customer engagement by transforming static web forms into interactive, conversational experiences. It enables businesses to create customized chatbots that guide users through personalized dialogues, improving user satisfaction and streamlining data collection. With its user-friendly drag-and-drop interface, Quriobot allows for the rapid development and deployment of chatbots without the need for coding expertise. The platform supports various channels, including websites, social media platforms, and messaging apps, ensuring a consistent and engaging customer experience across multiple touchpoints. Key Features and Functionality: - Flexible Design: Utilize a range of templates and a drag-and-drop designer to build chatbots tailored to specific business needs, suitable for companies of all sizes. - Diverse Step Types: Incorporate various question formats, such as IBAN validation, location inputs via Google Maps integration, and external chat steps that connect to platforms like WhatsApp, Slack, Facebook Messenger, or Skype. - Natural Conversations: Implement conditional logic and proactive engagement strategies to create seamless and contextually relevant interactions with users. - Multilingual Support: Ensure effective communication by configuring chatbots to interact with customers in their native languages. - Brand Customization: Align chatbots with brand identity by adjusting color schemes, avatars, and other visual elements to match the company's branding guidelines. - Behavioral Rules: Define specific behaviors for chatbots, such as when to initiate conversations, how to handle multiple browser sessions, and the speed of interactions. - Landing Pages: Create dedicated landing pages where chatbots can facilitate conversations, ideal for targeted campaigns or feedback collection. - Advanced Conditions: Apply complex conditions based on user responses to guide the conversation flow intelligently. - Multi-Channel Integration: Extend chatbot functionality beyond websites to channels like Slack, Facebook Messenger, and more, allowing customers to continue conversations on their preferred platforms. - Comprehensive Reporting: Access detailed analytics to monitor chatbot performance, user interactions, and conversion rates, enabling data-driven decision-making. - Easy Integration: Embed chatbots seamlessly into websites using simple embed codes or tools like Google Tag Manager. - Autocomplete Feature: Enhance user experience with autocomplete step types that suggest possible answers, speeding up the conversation process. - Artificial Intelligence: Integrate with AI services like OpenAI to handle complex use cases and improve response accuracy through machine learning. - Customer Support Platform: Manage all customer conversations in one place, assign chats to team members, and utilize canned responses to improve response times. - Knowledge Base: Create and manage articles to answer frequently asked questions, integrating them with chatbots for automated responses. Primary Value and Solutions Provided: Quriobot operates around the clock, increasing conversion rates by up to 28% and lead retrieval rates by up to 21%, all while optimizing the online experience. It answers visitor questions, collects contact information, assists in navigation, and facilitates reservations or registrations, among other tasks. By automating these processes, Quriobot reduces the workload on customer service teams and enhances user satisfaction. Its affordability makes it accessible to businesses of all sizes, offering a cost-effective solution to improve customer engagement and operational efficiency.

Average Rating: 4.1/5.0

Total Reviews: 11

How Do G2 Users Rate Quriobot?

  • Has the product been a good partner in doing business?: 7.0/10 (Category avg: 9.2/10)
  • Control: 8.9/10 (Category avg: 8.7/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Quriobot?

  • Seller: Quriobot
  • Year Founded: 2016
  • HQ Location: Amsterdam, North Holland
  • Twitter: @quriobot
    108 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 91% Small, 9% Medium

What Do G2 Reviewers Say About Quriobot?

AI-generated summary from verified user reviews

Pros
  • Users love the customization options of Quriobot, enabling easy creation of personalized conversational flows and branding.
  • Users find Quriobot's ease of implementation beneficial, enabling quick setup and customization of chatbots across various platforms.
  • Users value the easy setup of Quriobot, enhancing their ability to create and deploy chatbots effortlessly.
  • Users appreciate the clean interface and flexible chatbot builder of Quriobot, facilitating easy customization and deployment.
Cons
  • Users experience significant account management issues with Quriobot, facing restrictions and unhelpful support despite licensing high-tier plans.
  • Users report communication issues with Quriobot, experiencing unresponsive support and unclear enforcement of account restrictions.
  • Users experience troubling inaccuracy in account restrictions, facing unexpected limitations despite their purchase agreement.
  • Users experience poor customer support with Quriobot, facing dismissive responses and unclear account restrictions during disputes.

What Are Recent G2 Reviews of Quriobot?

What Are G2 Users Discussing About Quriobot?

Collect.chat

Collect.chat is an interactive chatbot that collects data from your website visitors by asking scripted questions – 24/7, fully on autopilot. Whenever a user response is recorded, you get an email notification. Anyone can build the chatbot with zero coding knowledge and install it in seconds. You can collect leads, feedbacks and book meetings with your customers. Integrate the chatbot with any tool you use in your workflow.

Average Rating: 4.6/5.0

Total Reviews: 12

How Do G2 Users Rate Collect.chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Collect.chat?

  • Seller: Micro.company
  • Year Founded: 2021
  • HQ Location: Newark, DE
  • Twitter: @microdotcompany
    333 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 71% Small, 29% Medium

What Do G2 Reviewers Say About Collect.chat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Collect.chat, leading to a significant increase in lead generation.
  • Users praise the efficiency of Collect.chat, noting a significant increase in lead generation.
  • Users find it easy to generate leads with Collect.chat, reporting a significant increase in lead conversion.
Cons
  • Users find the dashboard UX unfriendly and desire more features for improved experience in the future.
  • Users feel the limited features of Collect.chat hinder its usability and hope for future enhancements.
  • Users feel the missing features in Collect.chat limit functionality and desire a more user-friendly dashboard.

What Are Recent G2 Reviews of Collect.chat?

What Are G2 Users Discussing About Collect.chat?

Activechat.ai

Activechat is a complete 360° customer service & contact center automation tool that instantly transforms specific business knowledge into automated and semi-automated conversations. The platform combines AI-assisted live chat, multiple voice and messaging channels, smart natural language virtual assistants, and a set of conversational AI tools like sentiment detection or data clustering. Building self-service chatbots and virtual assistants has never been easier. Instead of programming & scripting scenarios manually, just upload your business knowledge (F.A.Q.s, websites, PDF documents, internal knowledge bases, etc), and we do all the hard work for you, instantly providing you with a smart AI-powered assistant that can answer questions based on this data with 95% accuracy. This virtual employee can then be connected to the customer self-service portal, or team with your human support agents to improve their performance.

Average Rating: 3.5/5.0

Total Reviews: 12

How Do G2 Users Rate Activechat.ai?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 9.2/10)
  • Control: 2.5/10 (Category avg: 8.7/10)
  • Analytics: 1.7/10 (Category avg: 8.5/10)
  • Collection of information: 1.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Activechat.ai?

  • Seller: Activechat.ai
  • Year Founded: 2018
  • HQ Location: Wilmington, Delaware
  • Twitter: @ActiveChatAI
    167 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Activechat.ai?

AI-generated summary from verified user reviews

Pros
  • Users feel disappointed with the lack of customer support from Activechat.ai, hindering their ability to utilize the tool.
Cons
  • Users face significant communication issues with ActiveChat, experiencing unresponsive support and account access problems.
  • Users report inaccuracy issues with account access and unresponsive support from ActiveChat, leading to trust concerns.
  • Users report poor customer support from ActiveChat, with unresolved issues and lack of communication overshadowing their experience.

What Are Recent G2 Reviews of Activechat.ai?

What Are G2 Users Discussing About Activechat.ai?

Chatway Live Chat

Chatway transforms online customer interactions with its live chat and AI chatbot solution for websites. Offering real-time communication, customizable widgets, intelligent chatbots, and AI-powered support, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage visitors, resolve issues, automate answers, and convert leads efficiently. Elevate your online presence and build lasting customer relationships with Chatway.

Average Rating: 4.9/5.0

Total Reviews: 91

How Do G2 Users Rate Chatway Live Chat?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Chatway Live Chat?

  • Seller: Chatway
  • Year Founded: 2014
  • HQ Location: Tel Aviv, IL
  • Twitter: @chatway_inc
    12 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Leisure, Travel & Tourism, Retail
  • Company Size: 91% Small, 3% Medium

What Do G2 Reviewers Say About Chatway Live Chat?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Chatway Live Chat, seamlessly integrating it into their e-commerce platforms.
  • Users rave about the outstanding customer support provided by Chatway Live Chat, making their experience seamless and efficient.
  • Users find the easy setup of Chatway Live Chat to be a significant time-saver for their communication needs.
  • Users love the simplicity and ease of use of Chatway Live Chat, making it perfect for their needs.
  • Users value the easy communication facilitated by Chatway Live Chat, enabling quick responses and seamless interaction.
Cons
  • Users desire more customization options for the chat widget design and conversation management, seeking enhanced control.
  • Users find Chatway Live Chat to be expensive, especially with a flat rate that lacks user scaling options.
  • Users find it disappointing that Chatway's free version has limited user access and chat history, affecting usability.
  • Users find the lack of chatbot functionality limiting, affecting automated customer interactions outside business hours.
  • Users express a desire for improved integration options, as flexibility with design is somewhat limited.

What Are Recent G2 Reviews of Chatway Live Chat?

Formaloo

Create beautiful forms, smart docs, e‑signatures, and automate approvals, all powered by AI, with unlimited responses, free forever. Formaloo is the world’s leading free form builder and no-code platform for creating powerful forms, surveys, dashboards, CRMs, and custom business apps, all without writing a single line of code. Trusted by 35,000+ businesses worldwide, Formaloo lets teams build AI-powered forms, smart surveys, quizzes, calculators, customer portals, membership sites, HR dashboards, and internal tools, all from one centralized, scalable platform.

Average Rating: 4.6/5.0

Total Reviews: 184

G2 Deal: 50% off all Formaloo Plans

Enjoy 50% off of your first purchase. All plans included. Eligibility terms: 1. This offer is exclusive to G2 buyers. 2. This offer is only available for new users in Formaloo. More information: https://www.formaloo.com/pricing/

View this exclusive G2 deal

How Do G2 Users Rate Formaloo?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Control: 1.7/10 (Category avg: 8.7/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)
  • Collection of information: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Formaloo?

  • Seller: Formaloo
  • Year Founded: 2020
  • HQ Location: Toronto, CA
  • Twitter: @formaloo
    670 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Director
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 85% Small, 9% Medium

What Do G2 Reviewers Say About Formaloo?

AI-generated summary from verified user reviews

Pros
  • Users find Formaloo to be incredibly easy to use, making form creation and data collection a seamless experience.
  • Users value the high level of flexibility in Formaloo, allowing quick creation of customized, branded forms.
  • Users find Formaloo's setup to be easy and straightforward, making implementation seamless for their projects.
  • Users appreciate the design flexibility of Formaloo, allowing for brand-consistent, easy-to-build forms quickly.
  • Users rave about the easy creation of forms with Formaloo, enjoying seamless usability and pre-built templates.
Cons
  • Users feel the lack of a native MCP out of the box complicates their workflow and feature utilization.
  • Users experience layout issues that create a cluttered interface, making complex tasks frustrating and less intuitive.
  • Users find the learning curve challenging when mastering complex logic functionalities in Formaloo, particularly with crowded UI.
  • Users find the template management cumbersome, especially when navigating away from the dashboard can be frustrating.
  • Users find the dashboard issues frustrating, especially with complex logic builders and limited template navigation.

What Are Recent G2 Reviews of Formaloo?

What Are G2 Users Discussing About Formaloo?

Giosg

Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.

Average Rating: 4.6/5.0

Total Reviews: 11

How Do G2 Users Rate Giosg?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 9.4/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Giosg?

  • Seller: Giosg.com
  • Year Founded: 2011
  • HQ Location: Helsinki, Finland
  • Twitter: @giosgCom
    537 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Small, 36% Medium

What Are Recent G2 Reviews of Giosg?

What Are G2 Users Discussing About Giosg?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026