# Chatbit Reviews **Vendor:** Chatbit **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.5/5.0 **Total Reviews:** 14 ## About Chatbit Chatbit is a platform to build AI Chatbots for your website. Boost engagement, answer customer questions 24/7 & capture leads. The chatbots are trained and optimized on your data, upload files, scrape data from your website or provide plaintext inputs. AI is powered by ChatGPT models GPT 3.5 or GPT 4. ## Chatbit Reviews ### 1. Create intelligent bots for your site **Rating:** 4.0/5.0 stars **Reviewed by:** Anjani S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2024 **What do you like best about Chatbit?** Its very powerful tool developed by OpenAI which can be easily integrated with websites. Users/developers can provide sources of information to the bot in form of urls to their site, pdf, word, QnA and text. No need to code as its a pre-built model. We can also select the type of model like precise, focused, imaginative, creative etc., which we want to use. There is also a base prompt which allows users to add the responses of the bot like greetings, style etc. Its very easy to setup. Enables user to set visibility to public or private. One of the most interesting feature is that it stores chat logs, which we can export and do further analysis. We can also set automatic notification in case the chat limit is exceeded. **What do you dislike about Chatbit?** It takes lot of time when I upload files greater than 1 mb as a datasource for information. When I try to upload a pdf or a word file as source of information, it automatically cancels the upload. It grasps easily from text files, however from QnA and pdf, it stuggles a bit. Model needs more training to improve its accuracy as its sometimes repetitive and deviates from the actual question. **What problems is Chatbit solving and how is that benefiting you?** Its ability to extract information from the provided sources proves very helpful for businesses if they want customer chat support for their site. Highly efficient, reliable and intelligent tool which can be customized and added to any website. ### 2. Chatbit - Elevating customer engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Alejandro A. | logistics coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Chatbit?** Beyond enhancing engagement, Chatbit serves as a potent tool for lead generation. by initiating conversations, offering personalized recommendations, and capturing visitor information, Chatbit effectively nurtures leads throughout the customer journey. This proactive approach translates into tangible business results, driving conversions and fostering long-term customer relationships. **What do you dislike about Chatbit?** While Chatbit offers tailored AI chatbots, the level of customization may be somewhat restricted compared to fully customizable solutions. Businesses with highly specific branding requirements or unique customer needs may find the customization options lacking. **What problems is Chatbit solving and how is that benefiting you?** It offers to me a reduced response time, It can instantly respond to customer inquiries and provide real-time assistance, significantly reducing response times compared to traditional email or phone support. This enhances customer satisfaction and minimizes the risk of visitors abandoning the website due to long wait times. ### 3. Chatbots AI for a future with better customer experience **Rating:** 3.5/5.0 stars **Reviewed by:** Maryam M. | Director of Employee Engagement, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Chatbit?** As I only have to partially manage the interactions of the chatbot, it liberates me from time limits and shrinks my expenses. Being able to use 24/7 AI Chatbot, customers can now answer their simple questions themselves without needed to contact support one-on-one. They are able, hence, to concentrate on more troubling issues, also deliver individualized help. **What do you dislike about Chatbit?** One of the difficulties I found with Chatbot was the learning curve for setup and training of the AI. Compared to other interfaces, however, this one is user-oriented and might need some initial funding to make sure it understands my brand vocabulary and is able to respond to any customer queries the same way as I do. **What problems is Chatbit solving and how is that benefiting you?** Chatbot serves me as a great helper of my servicing practice. Thus my team capability can be improved by assisting them with basic inquiries, which would give them an opportunity to use their expertise over much more complex customer interactions. This results in improved level of customer satisfaction and more efficient functioning of the organization; thus, setting the stage for its prosperity. ### 4. ChatBit Review **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep Y. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Chatbit?** The Automated replies based on what data i feed the bot is best thing. **What do you dislike about Chatbit?** I am still reviewing the chatbit. this might be too early to say what i dislike about chatbit. one thing i noticed the slow replies but there might be many factors who affect the replies. **What problems is Chatbit solving and how is that benefiting you?** Quick replies to the website visitors is one thing that solves chatbit. It gives the info about the website to user. when you feed the chatbot with data it surely remember and based on question it prompts the information to the user ### 5. Reviewing Best Ai tool for custom Chatbots and many more things **Rating:** 5.0/5.0 stars **Reviewed by:** Tanish T. | software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Chatbit?** Chatbit is the tool used for making ur own chatbots , do analytics and customization . its user interface is very simple , we can easily do analytics , it provides simplest solutions for even complex probles,easy to implement and initigrate , it provides very good customer support,I frequently use this, Recommended for everyone ! **What do you dislike about Chatbit?** nothing ! , its working perfectly fine for me **What problems is Chatbit solving and how is that benefiting you?** It used it for making chatbots , do analytics, customization , testing , text-generation and live chats ### 6. Chatbit review **Rating:** 5.0/5.0 stars **Reviewed by:** Pallavi A. | MERN STACK DEVELOPER, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Chatbit?** It gives relevant solutions which are easier tp understand and implement, its language is very easy and it has a very good user interface , it is very helpful **What do you dislike about Chatbit?** Sometimes it takes time in providing results otherwise it is very good and relevant **What problems is Chatbit solving and how is that benefiting you?** It gives beneficial answers to all my questions , provides relevant solutions to all my problems, it gives answers which are unavailable almost everywhere so it is the far most best ai that i have used to solve my queries ### 7. Nice ChatBot to use as first contact on a website **Rating:** 4.0/5.0 stars **Reviewed by:** Thitiphan P. | owner, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2024 **What do you like best about Chatbit?** The interface is simple, it covers a wide range of usage from normal chat bot with lead system to focused data source for the answers, via docs and urls **What do you dislike about Chatbit?** The document and urls selection could be improved, seems that a single PDF crawl is producing many unique references with url, but there is no option to check the content of those chunks, also removing the entire PDF means having to delete all the unique references **What problems is Chatbit solving and how is that benefiting you?** offer some info and interaction to users ### 8. My exprince in chatbit **Rating:** 3.5/5.0 stars **Reviewed by:** Anil C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Chatbit?** With this we are able to Bild AI Chatbots for our websites. We are also testing for website chat Support in real time. **What do you dislike about Chatbit?** this is not able to handle Angry Customers Subtly. **What problems is Chatbit solving and how is that benefiting you?** chatbots is helping us for our websites AI Chat Support and yes 70 % people are able to handle this software ### 9. Best Chatbot Creation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Chatbit?** I like the most its user friendly interface which can easily be used for creating a chatbot for your website. I am impressed with its free one which can give you 500 messages which is fine to start with and check it is reliable or not. It is powered by chatgpt open ai which is cool. **What do you dislike about Chatbit?** I dislikes its premium pricing which is huge and not pocket friendly for small business. **What problems is Chatbit solving and how is that benefiting you?** It solves the problem of creating chatbot for your website from scratch and put on all your details. It is benefiting me for creating chatbot for a website to give a demo and it is really awesome to start with. ### 10. Easy, powerful information **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Chatbit?** It's so easy to get up and running with, particularly if you're a beginner. We'd never implemented chatbots before and didn't have much time to devote to it. Chatbit made the whole process simple and easy, without sacrificing quality. **What do you dislike about Chatbit?** I'm not a huge fan of AI from a customer POV. From a business POV, I like it, but most people want to skip past the robot and speak to a human. **What problems is Chatbit solving and how is that benefiting you?** Being able to answer simple customer queries when you have a small support team. It frees up their time to spend on more valuable projects, and cuts down on repetitive questions. ### 11. Best AI based Chatbot **Rating:** 5.0/5.0 stars **Reviewed by:** Anand S. | IT Head, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Chatbit?** We can handle our customers' queries 24/7 without involving a real human representative. Easy to use, easy to implement, and good support. **What do you dislike about Chatbit?** Well I did not find anything as of now, still using it, shou;d update **What problems is Chatbit solving and how is that benefiting you?** Customer interaction, and productive engagement ### 12. I love Chatbit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Chatbit?** The ease of use for me as someone who has never used a software like this before. I found it very user friendly **What do you dislike about Chatbit?** I really did not see any downsides or flaws to Chatbit, the only thing was there was a bit of a learning curve but that is coming from me who again has never used this kind of osftware. **What problems is Chatbit solving and how is that benefiting you?** Chatbit is making it easier to say what I need to say without me thinking too hard or spending too much time thinking about how I should relay my message to the rest of my team. ### 13. Easy to use and good interface **Rating:** 5.0/5.0 stars **Reviewed by:** Danishta G. | Web designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Chatbit?** We can easily use chatbot and can questions easily without any difficulty **What do you dislike about Chatbit?** Nothing is to be disliked yet till now everything is fine **What problems is Chatbit solving and how is that benefiting you?** We can easily question anything it provides good user interface ### 14. Super user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Chatbit?** Very user friendly and loads of different chat options. Something for everyone! **What do you dislike about Chatbit?** Only negitive I have is someone of the people in the chats being unprofessional. **What problems is Chatbit solving and how is that benefiting you?** Ease of connecting with people - [View Chatbit pricing details and edition comparison](https://www.g2.com/products/chatbit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+05%3A57%3A08+-0500&secure%5Bsession_id%5D=1bc5b5c4-de46-43d6-afdf-edf835821d17&secure%5Btoken%5D=821c4f19ff8a9744039605419a13a3d22ec4ee148aaa06f7208c20553c1b07a5&format=llm_user) ## Chatbit Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top Chatbit Alternatives - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,492 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,274 reviews) - [Simplified](https://www.g2.com/products/simplified/reviews) - 4.6/5.0 (4,446 reviews)