WizyChat Reviews & Product Details

The deep integration with LiveChat's powerful customer support features ensures a smooth handoff from chatbot to human agent, resulting in a realistic and effective customer service experience. Building and training the chatbot requires no coding, which makes the process approachable for anyone. After training, the chatbot can address customer issues quickly and efficiently. Additionally, embedding it into websites and applications is straightforward. The chatbot also has a friendly demeanor. Review collected by and hosted on G2.com.

Wizychat is accessible to beginners, but achieving the best results requires a knowledgeable team to train it properly. Review collected by and hosted on G2.com.

WizyChat offers a simplified user interface that requires no coding and the chatbot is available to offer automated help desk

The program allows users to train the server or FAQs to offer personalized response to business questions

The app operates in multiple languages, and it ensures data formats are all supported

WizyChat allows website integration, and it connects with many other platforms

The automation process of a the repetitive customer queries makes sure users give instant responses Review collected by and hosted on G2.com.

Handling unexpected queries is almost impossible or it demands extra time for personalized answers

The optimization process or good configuration demands extra effort Review collected by and hosted on G2.com.

What's great is that I can train it using my own data (the website, FAQs, etc.). As a result, the chatbot is relevant and accurate when answering customer questions. The interface for configuring it (the builder) is easy to use, and integrating it into the website is incredibly fast. It handles simple questions well, even in multiple languages. Review collected by and hosted on G2.com.

The frustrating thing is that AI has limitations when it comes to truly complex or unprecedented requests. If it falls outside the scope of what it has learned, it struggles a bit. I would also like the connections with other tools to be more flexible and easier to set up in order to further automate tasks. Review collected by and hosted on G2.com.

I like the simplicity of uses and the fluency of exchanges. The interface is clear, responsive, and pleasant. Review collected by and hosted on G2.com.

Some advanced features are still limited or need to be paid for. Moreover, the customization of automatic answers can be more flexible. Review collected by and hosted on G2.com.

WizyChat is very easy to use and allows for quick communication between my team members. I like the clarity and ease of the interface for all my important information. Review collected by and hosted on G2.com.

I don't really like the number of notifications, which I find too many. The synchronization of messages is sometimes slow. On mobile, the application could be faster. Review collected by and hosted on G2.com.

We have lots of car detailing services available and wizychat is a cloud based plaform that makes simple for us to explain about our services and interact with all of our customers through chats. It also helps in managing our pricing of different products that we need to customise according offers on festivals and holidays. The plaform has fast paced reply option available which helps us in catering our customers according to their need within seconds. Review collected by and hosted on G2.com.

There are limited options available in wizychat for interagrating it with the payment gateways as it does not have any UPI option which we generally use here in India. Although the payments get completed by net banking and cards with less failure rate but this is one of the essential features for us and even for others companies according to my personal experience. Review collected by and hosted on G2.com.

I have been using wizychat from more than 2 years now and the most interesting feature of the software which I found after using it on the day to day basis is that it helps our technical team in developing unique and niche chatbots for different segment of customers and the person who creates these chatbots also doesn't need any professional knowledge of coding so the simplicity of this tool helps us in scaling it with our other franchises also that's why it has been a great tool so far. Review collected by and hosted on G2.com.

To make each and every chatbot work properly wizychat need a proper configuration from there server and for a new user configuring it to the server always becomes a difficult task because sometime the internet connection doesn't work properly or the platform itself might have the server down issue. So, this was something I find they should work on it and improve it. Review collected by and hosted on G2.com.

The dynamic website that earlier we had does not have any chatbot available but after signing up on wizychat which was totally free, we have got an active chatbot for our website and it definitely helped us in promoting our business and increase the reach to a wider range of audience. Review collected by and hosted on G2.com.

The main challange that I face with this tool is it's interface which makes difficult for new users to navigate from one page to another also there is a need of a well developed application so that the we do not face challenge in accessing it again and again with web version and can work on it through our handy mobile devices. Review collected by and hosted on G2.com.

Wizychat is cloud based completely non technical tool that helps us in creating chatbots for our support team with their own data and without any professional coding. There chatbots are simple to create and their user experience is also easy to learn and understand. Review collected by and hosted on G2.com.

Chatbots created through wizychat are limited in terms of interactions that they do with our customers as they don't have range of chatting features. There is also integration issue with this platform as it can only analyse wordpress and zapier that's why the workflow is limited. Review collected by and hosted on G2.com.

Wizy chat has eradicated the use of our customer support team as it is a quicker and efficient way to answer customer queries. This tool is allow me to set questions and answers and I can easily set my details in this with out support. the Also the price is user friendly and it is a very cheap alternative than other softwares providing this functionality. Review collected by and hosted on G2.com.

The AI could be fed more datasets to make it even smarter. Review collected by and hosted on G2.com.