# Best Business Instant Messaging Software - Page 5

## How Many Business Instant Messaging Software Products Does G2 Track?

**Total Products under this Category:** 119

### Category Stats (Jul 2026)

- **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Jostle (+0.31%) - Among all products in this category, Jostle recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank Business Instant Messaging Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 215,200+ Authentic Reviews
- 119+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Business Instant Messaging Software
 ![G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence](https://www.g2.com/categories/business-instant-messaging/grids.png?focus%5B%5D=25592&focus%5B%5D=3437&focus%5B%5D=1434&focus%5B%5D=7372&focus%5B%5D=663&focus%5B%5D=18255&focus%5B%5D=25675&focus%5B%5D=20433)

Highlighted products: Microsoft Teams, Slack, Google Workspace, Zoom Workplace, Microsoft 365, Webex Suite, ClickUp, and Connecteam.

Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=microsoft-teams&focus%5B%5D=slack&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&focus%5B%5D=clickup&focus%5B%5D=connecteam)

**Sponsored**

### Workvivo

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2174&secure%5Bchosen_at%5D=2026-07-28T04%3A47%3A32Z&secure%5Bdisplayable_resource_id%5D=2181&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1192&secure%5Bplacement_resource_ids%5D%5B%5D=2181&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116295&secure%5Bresource_id%5D=2174&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Fpage%3D5&secure%5Btoken%5D=23c459aadefb76d5181b377975ffbfefd03b01f57de2e6c239018fb4c3b6f5f8&secure%5Burl%5D=https%3A%2F%2Fwww.workvivo.com%2Flp-hq-digital-workplace%2F%3Futm_source%3Dg2%26utm_medium%3Dpaid-social%26utm_campaign%3Dfy27_gl_paidsocial_g2_wv+hq_clicks_ppc_oisin&secure%5Burl_type%5D=custom_url)

### [Edworking](https://www.g2.com/products/edworking_/reviews)

Edworking is an AI powered workspace that brings project management, documents, team chat, video meetings, file sharing, and search together in one place. Teams plan work with list and kanban views, manage sprints, assign owners, set due dates and estimates, and break down tasks with subtasks and checklists. Conversations stay in context with chats inside tasks, private messages, team spaces, and meeting rooms. Start a video call from any conversation when sync is faster than typing. Share and preview files where work happens, and use quick video stories for async updates. AI is woven across the platform to help you move faster. In documents, AI assists with drafting, rephrasing, and summarizing so writing feels effortless. In search, AI finds answers across documents, images, PDFs, and files in seconds, not just keyword matches but intent aware results. In chat and tasks, smart suggestions help you keep work organized and progress unblocked. Edworking is designed for startups, agencies, and SMBs that want fewer tools and better alignment across product, marketing, operations, and client delivery. It reduces tool switching, preserves context, and gives clear visibility from planning to delivery. Pricing is flexible with per user plans for focused teams and a team license with a single flat rate for unlimited users. Choose monthly for flexibility or yearly for savings. Edworking helps you replace scattered apps with one integrated workspace so your team can collaborate clearly, deliver faster, and stay on the same page.

**Average Rating:** 4.7/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Edworking?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Web Application:** 9.2/10 (Category avg: 9.0/10)
- **Integrations:** 8.3/10 (Category avg: 8.4/10)
- **File Sharing:** 9.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Edworking?

- **Seller:** [Ed technology ltd](https://www.g2.com/sellers/ed-technology-ltd)
- **Year Founded:** 2021
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/edworkingremote/ (3 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 83% Small, 21% Medium

#### What Do G2 Reviewers Say About Edworking?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of Edworking, making it easy to manage tasks and communication efficiently.
- Users value the **direct and secure file sharing** in Edworking, appreciating its simplicity and efficiency in collaboration.
- Users value the **high security features** of Edworking, ensuring confidential communication and document sharing with peace of mind.
- Users value Edworking for its **efficient communication tools** , enabling secure messaging and effective team collaboration.
- Users value the **easy access** to centralized business operations and secure communication capabilities with Edworking.

##### Cons

- Users face persistent **connection issues** , leading to dropped calls and frustrating internet connectivity problems.
- Users frequently face **connectivity issues** like dropped calls and poor internet, impacting their overall experience.
- Users feel that **customer support response times** are slow and suggest improvements for a better overall experience.
- Users feel that **integration issues** hinder Edworking's performance and call for improved responsiveness and app compatibility.
- Users find the **lack of integration** with third-party apps frustrating and desire quicker customer support responses.

#### What Are Recent G2 Reviews of Edworking?

**["Perfect Platform for Remote Teams and Freelancers"](https://www.g2.com/survey_responses/edworking-review-12164797)**

**Rating:** 4.0/5.0 stars

_— Sara Y._

[Read full review](https://www.g2.com/survey_responses/edworking-review-12164797)

**["One solution to manage files and business confidential data"](https://www.g2.com/survey_responses/edworking-review-11600905)**

**Rating:** 4.5/5.0 stars

_— Raaj P._

[Read full review](https://www.g2.com/survey_responses/edworking-review-11600905)

### [Teams.cc by 500apps](https://www.g2.com/products/teams-cc-by-500apps/reviews)

Teams.cc by 500apps is a Team Chat Software, it transforms the way your team collaborates with unlimited team messaging, secure file-sharing, channel management, in-app video calling, and powerful productivity tools, all under one platform. 1. Enhanced Channel Management - Teams.cc enables you to rapidly develop and maintain channels in order to increase the overall productivity of your team. The software's interface is simple to navigate, and you'll be adding new members with just a few clicks. 2. Third-party Integrations - With Teams.cc, you can also integrate the top apps on the market. The concept is that you don't have to switch between applications when working on different activities. Instead, integration is done to ensure that you work from a single dashboard, which is exactly what Teams.cc provides. 3. Voice and Video Calls - Teams.cc is backed by another powerful app by500 apps and that is 500Conference. You can initiate video chat in a channel or with the individual using any device even when you are far from your workplace. 4. Secure Messaging - Your communications will be safely stored in the cloud if you use secure messaging. This lets your team share files without having to be concerned about cyber threats affecting your system. 5. Stay in Sync - Teams.cc is a cloud-based service that can be accessed from anywhere with an internet connection. The mobile access feature also ensures that your team interacts effectively even if they are not physically present.

**Average Rating:** 4.4/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Teams.cc by 500apps?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)
- **Web Application:** 8.7/10 (Category avg: 9.0/10)
- **Integrations:** 7.9/10 (Category avg: 8.4/10)
- **File Sharing:** 8.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Teams.cc by 500apps?

- **Seller:** [500apps](https://www.g2.com/sellers/500apps)
- **Year Founded:** 2019
- **HQ Location:** New York, California
- **Twitter:** @SitePing500apps (26 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/outreachly-by-500apps/ (1 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 46% Small, 37% Medium

#### What Do G2 Reviewers Say About Teams.cc by 500apps?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **organized communication** of Teams.cc, ensuring clear conversations and efficient collaboration across global teams.
- Users appreciate the **ease of use** of Teams.cc for organized communication and efficient collaboration without confusion.
- Users love the **effective team collaboration** features, enhancing productivity and connectivity among coworkers in real time.
- Users find the **initial setup straightforward** , allowing quick access to Teams.cc's organized communication features.
- Users value the **convenience** of Teams.cc by 500apps, which streamlines remote communication and enhances productivity effortlessly.

##### Cons

- Users experience occasional **slow loading times** that affect navigation and overall efficiency within Teams.cc.
- Users find the **steep learning curve** challenging, affecting full adoption and ease of starting meetings.
- Users find Teams.cc lacking in **essential features** , particularly for managing large teams and enhancing HR processes.
- Users experience frequent **software glitches** that disrupt functionality, such as sudden shutdowns and notification issues.
- Some users experience **connectivity issues** like low call quality and video freezing, affecting overall satisfaction.

#### What Are Recent G2 Reviews of Teams.cc by 500apps?

**["Centralizes Team Communication Seamlessly"](https://www.g2.com/survey_responses/teams-cc-by-500apps-review-12244421)**

**Rating:** 4.0/5.0 stars

_— Harshit R._

[Read full review](https://www.g2.com/survey_responses/teams-cc-by-500apps-review-12244421)

**["Teams.cc: All-in-One Collaboration That Keeps Everyone Connected"](https://www.g2.com/survey_responses/teams-cc-by-500apps-review-12467444)**

**Rating:** 5.0/5.0 stars

_— Ratish K._

[Read full review](https://www.g2.com/survey_responses/teams-cc-by-500apps-review-12467444)

### [Spike](https://www.g2.com/products/spike/reviews)

Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.

**Average Rating:** 4.6/5.0

**Total Reviews:** 250

#### How Do G2 Users Rate Spike?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Web Application:** 9.2/10 (Category avg: 9.0/10)
- **Integrations:** 8.1/10 (Category avg: 8.4/10)
- **File Sharing:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Spike?

- **Seller:** [Spike](https://www.g2.com/sellers/spike)
- **Year Founded:** 2014
- **HQ Location:** Herzliya, IL
- **Twitter:** @SpikeNowHQ (3,036 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3240452/ (30 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 72% Small, 15% Medium

#### What Do G2 Reviewers Say About Spike?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Spike, simplifying email management and enhancing productivity with its intuitive interface.
- Users appreciate Spike for its **easy email management** , making it simple to read and organize all messages.
- Users value the **intuitive chat-style interface** of Spike, which simplifies email management and enhances communication.
- Users value the **transformative email experience** Spike provides, making communication intuitive and reducing inbox anxiety.
- Users love Spike's **intuitive chat-style interface** that reduces inbox anxiety and consolidates communication seamlessly.

##### Cons

- Users report **missing features** in Spike, including limited message history and lack of integration options for advanced workflows.
- Users highlight **limited features** in Spike, such as restricted message history and inadequate support for Japanese searches.
- Users face **integration issues** with Spike, limiting connectivity with external email providers and task management systems.
- Users find the **pricing to be high** , particularly due to limitations in the free tier and offline access issues.
- Users express concerns about **limited customization** options in Spike, particularly regarding notifications and offline functionality.

#### What Are Recent G2 Reviews of Spike?

**["Transformative Chat-Based Email Efficiency"](https://www.g2.com/survey_responses/spike-review-12664813)**

**Rating:** 4.0/5.0 stars

_— Virat K._

[Read full review](https://www.g2.com/survey_responses/spike-review-12664813)

**["All-in-One Email Productivity Tool"](https://www.g2.com/survey_responses/spike-review-12264685)**

**Rating:** 5.0/5.0 stars

_— Sorabuddin M._

[Read full review](https://www.g2.com/survey_responses/spike-review-12264685)

### [BBM Enterprise](https://www.g2.com/products/bbm-enterprise/reviews)

BBM ® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops. It’s the ideal communications solution for businesses and working professionals, with its end-to-end encryption on multiple endpoints, robust privacy policies and enterprise-grade features.

**Average Rating:** 3.9/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate BBM Enterprise?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Web Application:** 8.6/10 (Category avg: 9.0/10)
- **Integrations:** 7.6/10 (Category avg: 8.4/10)
- **File Sharing:** 8.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind BBM Enterprise?

- **Seller:** [BlackBerry](https://www.g2.com/sellers/blackberry)
- **Year Founded:** 1984
- **HQ Location:** Waterloo, Ontario
- **Twitter:** @BlackBerry (2,766,747 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2828/ (2,000 employees on LinkedIn®)
- **Ownership:** NYSE:BB

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 55% Large, 25% Medium

#### What Are Recent G2 Reviews of BBM Enterprise?

**["wonderful safe and secure messenger"](https://www.g2.com/survey_responses/bbm-enterprise-review-3816873)**

**Rating:** 5.0/5.0 stars

_— Verified User in Logistics and Supply Chain_

[Read full review](https://www.g2.com/survey_responses/bbm-enterprise-review-3816873)

**["Not Android friendly"](https://www.g2.com/survey_responses/bbm-enterprise-review-3749957)**

**Rating:** 4.0/5.0 stars

_— Shanthan G._

[Read full review](https://www.g2.com/survey_responses/bbm-enterprise-review-3749957)

### [Band](https://www.g2.com/products/band/reviews)

BAND is a comprehensive group communication platform designed to streamline collaboration and organization for various groups, including sports teams, school organizations, businesses, and hobbyist communities. By integrating multiple communication tools into a single, user-friendly interface, BAND ensures that members stay connected and informed. Key Features and Functionality: - Community Board: A centralized space where members can post text, photos, and videos, facilitating rich and dynamic communication. - Shared Calendar: Organize and manage events with integrated RSVP functionality, ensuring all members are aware of upcoming activities. - File Sharing: Easily share documents, photos, and videos within the group, enhancing collaboration and information dissemination. - Polls and Surveys: Collect opinions and make collective decisions efficiently through customizable polls. - 1:1 and Group Chat: Engage in private or group conversations with instant messaging capabilities. - Admin Control: Manage group settings, control member permissions, and oversee communication to maintain a structured environment. Primary Value and Solutions Provided: BAND addresses the common challenges of group communication by consolidating various tools into one platform, reducing the need for multiple apps or fragmented communication channels. It enhances coordination through shared calendars and event reminders, ensures effective information sharing via community boards and file sharing, and fosters engagement with interactive features like polls and chats. By offering a secure and private environment, BAND helps groups maintain organized, transparent, and efficient communication, ultimately strengthening group cohesion and productivity.

**Average Rating:** 4.2/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Band?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Web Application:** 7.1/10 (Category avg: 9.0/10)
- **Integrations:** 7.8/10 (Category avg: 8.4/10)
- **File Sharing:** 8.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Band?

- **Seller:** [Band](https://www.g2.com/sellers/band)
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** https://www.linkedin.com/company/thebandapp/ (195 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 50% Large, 38% Small

#### What Do G2 Reviewers Say About Band?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Band, enjoying its simple navigation and seamless functionalities for effective interactions.
- Users value the **easy and organized communication** in Band, enhancing collaboration and streamlining workflows effectively.
- Users find BAND's **convenience** invaluable for streamlined collaboration and easy management of daily activities.
- Users appreciate the **easy access** features of BAND, enhancing collaboration and streamlining day-to-day activities efficiently.
- Users value the **easy integrations** in Band, enabling seamless connections with other systems effortlessly.

##### Cons

- Users find **integration issues** with BAND limiting, especially for larger teams and complex projects.
- Users find BAND's features **limited for larger teams** , wishing for advanced reporting and better project management integrations.
- Users find BAND's features **limited for larger teams** , lacking advanced reporting and tool integrations.

#### What Are Recent G2 Reviews of Band?

**["Intuitive UI, Efficient Integrations"](https://www.g2.com/survey_responses/band-review-11960071)**

**Rating:** 4.5/5.0 stars

_— aws a._

[Read full review](https://www.g2.com/survey_responses/band-review-11960071)

**["Keeps Our Organization Connected and In Sync"](https://www.g2.com/survey_responses/band-review-12703711)**

**Rating:** 5.0/5.0 stars

_— Sara D._

[Read full review](https://www.g2.com/survey_responses/band-review-12703711)

### [YakChat](https://www.g2.com/products/yakchat/reviews)

YakChat enables two-way SMS, MMS, RCS, and WhatsApp inside Microsoft Teams and Webex. Staff can message from desktop, mobile, or a web browser. It supports personal and shared inboxes and works with your existing Teams number, supported carrier numbers, or a YakChat-hosted number. Features include automatic translation, Microsoft 365 contact integration (Outlook, Entra ID, SharePoint), archiving and opt-in/out compliance tools, and support for receiving MFA/2FA codes—plus additional administration and workflow capabilities.

**Average Rating:** 4.2/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate YakChat?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Web Application:** 9.1/10 (Category avg: 9.0/10)
- **Integrations:** 8.9/10 (Category avg: 8.4/10)
- **File Sharing:** 8.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind YakChat?

- **Seller:** [YakChat](https://www.g2.com/sellers/yakchat)
- **HQ Location:** Bristol, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/yakchat/ (14 employees on LinkedIn®)
- **Phone:** US: +1 425 385 0385 | UK: +44 117 325 4566

#### Who Uses This Product?

- **Company Size:** 50% Small, 40% Medium

#### What Do G2 Reviewers Say About YakChat?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of YakChat, seamlessly managing conversations within familiar platforms like Teams and Webex.
- Users appreciate the **seamless integrations** of YakChat, enhancing communication directly within familiar platforms like Microsoft Teams and Outlook.
- Users love the **seamless communication** on YakChat, enhancing efficiency and convenience in messaging with clients and colleagues.
- Users find the **setup ease** of YakChat exceptional, appreciating the quick and effortless integration into their apps.
- Users appreciate the **seamless integration** of YakChat, enhancing collaboration without needing to switch between applications.

##### Cons

- Users experience **connectivity issues** with YakChat, leading to slow performance and message refresh delays.
- Users find YakChat lacking in **key features** like advanced reporting, video calls, and customization options.
- Users find YakChat's interface **not intuitive** , feeling clunky and experiencing slow message refresh rates.
- Users face **offline limitations** with YakChat, impacting tracking and mobile experience, leading to slower response actions.
- Users frequently experience **slow loading** times, impacting message refresh rates and overall usability, particularly on weaker connections.

#### What Are Recent G2 Reviews of YakChat?

**["Streamlined Business Messaging with Reliable Shared Inboxes"](https://www.g2.com/survey_responses/yakchat-review-12565628)**

**Rating:** 4.0/5.0 stars

_— Eric M._

[Read full review](https://www.g2.com/survey_responses/yakchat-review-12565628)

**["Fast, Reliable, and Simple to Use"](https://www.g2.com/survey_responses/yakchat-review-12792451)**

**Rating:** 4.5/5.0 stars

_— Andrea R._

[Read full review](https://www.g2.com/survey_responses/yakchat-review-12792451)

### [Everbridge SnapComms](https://www.g2.com/products/everbridge-snapcomms/reviews)

SnapComms, an Everbridge Company, is a comprehensive internal communication platform designed to enhance employee engagement and streamline organizational messaging. By delivering dynamic, visual communications directly to employees' desktops, mobile devices, and digital displays, SnapComms ensures critical information reaches staff promptly and effectively, bypassing traditional email channels. This approach guarantees high message readership and fosters a more connected and informed workforce. Key Features and Functionality: - Multi-Channel Communication: Utilize desktop alerts, mobile notifications, screensavers, and tickers to reach employees across various devices, enhancing message visibility and engagement. - Emergency and Priority Alerts: Send urgent notifications, such as IT outages or safety alerts, directly to employees' screens, ensuring immediate attention and response. - Engagement Tools: Incorporate interactive elements like surveys, quizzes, and newsletters to foster employee involvement and gather valuable feedback. - Scheduling and Targeting: Customize communications for specific teams or individuals and schedule messages for optimal delivery times, ensuring relevance and impact. - Customizable Content: Enhance messages with images, videos, and branding elements to maintain alignment with company identity and increase engagement. - Real-Time Analytics and Reporting: Monitor communication performance through visual dashboards, providing actionable insights to optimize future messaging strategies. Primary Value and Solutions Provided: SnapComms addresses the challenge of information overload and disengagement in the workplace by delivering essential communications through multiple channels, ensuring messages are seen and acted upon. By bypassing cluttered email inboxes, it guarantees that critical information reaches employees promptly, enhancing operational efficiency and safety. The platform's interactive tools also promote a positive organizational culture by encouraging employee participation and feedback, leading to increased engagement and performance.

**Average Rating:** 4.2/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Everbridge SnapComms?

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.8/10)
- **Web Application:** 8.8/10 (Category avg: 9.0/10)
- **Integrations:** 7.7/10 (Category avg: 8.4/10)
- **File Sharing:** 8.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Everbridge SnapComms?

- **Seller:** [Everbridge](https://www.g2.com/sellers/everbridge)
- **Year Founded:** 2002
- **HQ Location:** Vienna, VA
- **Twitter:** @Everbridge (4,786 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/33883 (1,609 employees on LinkedIn®)
- **Phone:** +1.888.366.4911

#### Who Uses This Product?

- **Company Size:** 55% Medium, 36% Large

#### What Do G2 Reviewers Say About Everbridge SnapComms?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **immediate visibility of alerts** provided by SnapComms, enhancing communication effectiveness during critical situations.
- Users value the **effective communication system** of Everbridge SnapComms, ensuring urgent messages reach employees instantly.
- Users appreciate the **ease of use** of Everbridge SnapComms, enabling seamless communication across various devices effortlessly.
- Users appreciate SnapComms for its **fast mass notifications** and versatile communication options that enhance message delivery.
- Users appreciate the **automations** of Everbridge SnapComms, which streamline urgent messaging and enhance communication efficiency.

##### Cons

- Users find the **learning curve challenging** , with time-consuming setup and onboarding processes affecting initial experiences.
- Users find the **inefficiency** in onboarding and managing updates and templates to be a significant drawback.
- Users report **notification issues** with Everbridge SnapComms, including reliability problems and potential alert fatigue from overuse.
- Users find the **limited customization** options of Everbridge SnapComms frustrating and time-consuming during setup.
- Users find the **initial setup and customization time-consuming** , which can lead to frustration and reliability issues with alerts.

#### What Are Recent G2 Reviews of Everbridge SnapComms?

**["Essential for Crisis Communication, Easy to Use"](https://www.g2.com/survey_responses/everbridge-snapcomms-review-12702927)**

**Rating:** 4.5/5.0 stars

_— Eddie S._

[Read full review](https://www.g2.com/survey_responses/everbridge-snapcomms-review-12702927)

**["SnapComms Desktop Alerts That Get Messages Seen—With Formats for Every Update"](https://www.g2.com/survey_responses/everbridge-snapcomms-review-12410536)**

**Rating:** 4.5/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/everbridge-snapcomms-review-12410536)

### [TalkFreely](https://www.g2.com/products/talkfreely/reviews)

TalkFreely is a comprehensive employee engagement and internal communication platform designed to connect and engage every employee within an organization. It offers a real-time communication channel that bridges gaps across functions, locations, and time zones, ensuring seamless information flow and collaboration. The platform is quick to deploy, easy to use, and customizable to reflect your organization's branding and specific needs. Key Features and Functionality: - News & Videos: Deliver targeted and engaging news updates to keep employees informed. - Innovation & Ideas: Foster a culture of innovation by encouraging staff to share ideas and best practices. - Group Messaging: Send important updates and notifications to specific groups or the entire organization. - Employee Recognition: Promote a positive workplace culture by enabling peer-to-peer recognition and appreciation. - Surveys & Polls: Capture employee feedback through customizable surveys and polls, giving staff a voice in organizational matters. - Engagement Pulse: Monitor and measure employee engagement levels to identify areas for improvement. - Document Library: Provide a centralized, searchable repository for important company documents. - Bespoke Forms: Offer easy access to company forms, streamlining administrative processes. - Company Discussions: Encourage participation in company-wide discussions to enhance collaboration and transparency. - Calendars & Events: Raise awareness of events and encourage participation through integrated calendars. - API & Integrations: Integrate with existing employee services to provide a seamless user experience. - Analytics & Reporting: Gain insights into communication effectiveness and employee engagement through comprehensive analytics. Primary Value and Solutions Provided: TalkFreely addresses the challenge of effectively communicating and engaging with employees across various levels and locations. By providing a unified platform, it ensures that all employees receive timely and relevant information, fostering a sense of inclusion and alignment with organizational goals. The platform's interactive features, such as surveys, polls, and recognition tools, empower employees to voice their opinions and celebrate achievements, thereby enhancing overall engagement and satisfaction. Additionally, the analytics and reporting capabilities enable organizations to monitor engagement levels and refine their communication strategies for continuous improvement.

**Average Rating:** 4.3/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate TalkFreely?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Web Application:** 8.8/10 (Category avg: 9.0/10)
- **Integrations:** 8.2/10 (Category avg: 8.4/10)
- **File Sharing:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind TalkFreely?

- **Seller:** [TalkFreely](https://www.g2.com/sellers/talkfreely)
- **Year Founded:** 2005
- **HQ Location:** Liss, Hampshire
- **Twitter:** @TalkFreely (2,025 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/374330/ (5 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 41% Medium, 39% Small

#### What Do G2 Reviewers Say About TalkFreely?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** in TalkFreely, offering a simple, clean interface for effortless communication.
- Users appreciate the **easy and secure communication** of TalkFreely, allowing for quick and stress-free conversations.
- Users value TalkFreely for its **intuitive design** , making communication smooth, simple, and stress-free without distractions.
- Users praise the **easy setup** of TalkFreely, enabling quick and seamless communication without complications.
- Users love that TalkFreely feels like a **modern app** , fostering community and simplifying daily communication effortlessly.

##### Cons

- Users experience frustrating **connectivity issues** with rich content, especially in areas with poor signal, affecting usability.
- Users find the cost of TalkFreely to be **expensive for smaller teams** , potentially limiting accessibility for them.
- Users face a **learning curve for advanced features** , requiring extra time and assistance to fully utilize TalkFreely.
- Users note the **missing features** in TalkFreely, wishing for more customization and advanced options for enhanced collaboration.
- Users report **integration issues** with TalkFreely, finding it hard to sync with essential tools like CRM and PM software.

#### What Are Recent G2 Reviews of TalkFreely?

**["Bridged Our Team Communication Gaps Effectively"](https://www.g2.com/survey_responses/talkfreely-review-12117340)**

**Rating:** 4.0/5.0 stars

_— sameer g._

[Read full review](https://www.g2.com/survey_responses/talkfreely-review-12117340)

**["Effortless Real-Time Collaboration Boost"](https://www.g2.com/survey_responses/talkfreely-review-12051829)**

**Rating:** 5.0/5.0 stars

_— Ritesh M._

[Read full review](https://www.g2.com/survey_responses/talkfreely-review-12051829)

### [Teambridge](https://www.g2.com/products/teambridge/reviews)

Teambridge is everything you want in a workforce management system with three key differentiators: One, it’s composable, so you can format your data, change the layout, and automate your processes exactly the way you want to. Two, it’s AI-native, built from the ground up so it understands your business and drives real outcomes. Three, it’s mobile-first—designed to look, feel, and perform like the mobile apps your staff use every day. For the first time ever, you can scale what makes your business unique while slashing operating costs and boosting revenue.

**Average Rating:** 4.7/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Teambridge?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Web Application:** 7.6/10 (Category avg: 9.0/10)
- **Integrations:** 6.2/10 (Category avg: 8.4/10)
- **File Sharing:** 6.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Teambridge?

- **Seller:** [Teambridge](https://www.g2.com/sellers/teambridge)
- **Company Website:** https://teambridge.com/
- **Year Founded:** 2017
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/team-bridge/ (50 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Staffing and Recruiting, Hospital & Health Care
- **Company Size:** 50% Medium, 43% Small

#### What Do G2 Reviewers Say About Teambridge?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Teambridge for its **intuitive design and excellent support** , making it easy to learn and implement.
- Users commend Teambridge's **powerful automation** capabilities, enhancing efficiency and customizability in staffing solutions.
- Users praise the **responsive customer support** of Teambridge, enhancing their overall experience and satisfaction.
- Users value the **powerful automations** in Teambridge, enhancing creativity and simplifying complex processes effectively.
- Users highlight the **endless customizability** of Teambridge, enabling tailored solutions for their specific staffing needs.

##### Cons

- Users find the **limited features** of Teambridge a downside, despite recognizing future improvements on the roadmap.
- Users point out the **missing features** in Teambridge, noting basic layouts and limitations in product capabilities.
- Users experience **software glitches** that result in unreliability, lagging, and freezing during heavy usage.
- Users find it challenging to manage shifts due to the **deletion difficulty** that complicates cancellation processes.
- Users find the **difficult setup** of Teambridge to be a significant hurdle in their user experience.

#### What Are Recent G2 Reviews of Teambridge?

**["Well worth the investment!"](https://www.g2.com/survey_responses/teambridge-review-11280738)**

**Rating:** 5.0/5.0 stars

_— Regina G._

[Read full review](https://www.g2.com/survey_responses/teambridge-review-11280738)

**["Efficient and Reliable Time-Keeping Solution and More!"](https://www.g2.com/survey_responses/teambridge-review-11280796)**

**Rating:** 5.0/5.0 stars

_— April C._

[Read full review](https://www.g2.com/survey_responses/teambridge-review-11280796)

### [OctaChat](https://www.g2.com/products/octapull-octachat/reviews)

OctaChat provides tailored solutions for both individual and corporate communication needs, enabling more effective and seamless communication with your team.

**Average Rating:** 4.4/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate OctaChat?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10)
- **Web Application:** 8.9/10 (Category avg: 9.0/10)
- **Integrations:** 8.8/10 (Category avg: 8.4/10)
- **File Sharing:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind OctaChat?

- **Seller:** [OCTAPULL](https://www.g2.com/sellers/octapull)
- **Year Founded:** 2020
- **HQ Location:** İstanbul, Levent
- **Twitter:** @octapullsfa (5 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/octapullsfa (1 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 50% Small, 30% Medium

#### What Do G2 Reviewers Say About OctaChat?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend OctaChat for its **seamless integration and user-friendly interface** , enhancing communication and collaboration effortlessly.
- Users commend OctaChat for its **seamless communication integration** , enhancing workflow and ensuring organized and efficient interactions.
- Users appreciate the **seamless integration** of OctaChat into their daily workflow, enhancing communication and collaboration effortlessly.
- Users value the **seamless team collaboration** provided by OctaChat, enhancing productivity and communication during various tasks.
- Users appreciate the **clean and intuitive interface** of OctaChat, enhancing their communication and collaboration efficiency.

##### Cons

- Users note the **limited features** of OctaChat, particularly lacking advanced tools and third-party integrations compared to competitors.
- Users note the **missing features** in OctaChat, limiting advanced capabilities and customization options compared to competitors.
- Users experience **integration issues** with OctaChat, citing limited third-party app support that affects workflow efficiency.
- Users find the **notification management overwhelming** , leading to distractions during important tasks in OctaChat.

#### What Are Recent G2 Reviews of OctaChat?

**["Practicality and agility: centralized service and more professional communication"](https://www.g2.com/survey_responses/octachat-review-12231070)**

**Rating:** 5.0/5.0 stars

_— Gabriel G._

[Read full review](https://www.g2.com/survey_responses/octachat-review-12231070)

**["Octa Chat Integrates Seamlessly with effective Chat Tool for Agile Development Teams"](https://www.g2.com/survey_responses/octachat-review-12298440)**

**Rating:** 4.0/5.0 stars

_— Shruti S._

[Read full review](https://www.g2.com/survey_responses/octachat-review-12298440)

### [AstraChat - Direct XMPP Client](https://www.g2.com/products/astrachat-direct-xmpp-client/reviews)

AstraChat is a lightweight, standalone Jabber (XMPP) client designed for direct and secure communication without intermediaries. It connects directly to your XMPP server, ensuring efficient and private messaging. AstraChat is compatible across multiple platforms, including Windows, macOS, Linux, Android, and iOS, providing seamless communication across devices. Its efficient design ensures minimal battery and data usage, making it suitable for both personal and enterprise use. Key Features and Functionality: - Direct XMPP Connection: Connects directly to your XMPP server without any proxies, ensuring secure and private communication. - Cross-Platform Support: Available on Windows, macOS, Linux, Android, and iOS, allowing for seamless communication across devices. - VoIP Calling: Supports voice calls between clients using Jingle, facilitating real-time communication. - Group Chats: Enables users to create and participate in group conversations, enhancing collaborative communication. - File Sharing: Allows for fast sharing of pictures, documents, and other files with contacts. - Message Delivery Receipts: Provides sent, delivered, and read statuses for messages, ensuring clear communication. - Secure Communication: Utilizes SSL and TLS protocols to encrypt communications, safeguarding user data. - Efficient Resource Usage: Optimized for low battery and data consumption, making it ideal for mobile devices. Primary Value and User Solutions: AstraChat offers a secure and efficient messaging solution for individuals and organizations seeking direct communication without intermediaries. Its cross-platform compatibility ensures users can stay connected across various devices, while features like VoIP calling, group chats, and file sharing enhance collaboration. The application's emphasis on security, with end-to-end encryption and direct server connections, addresses privacy concerns, making it suitable for sectors that prioritize data confidentiality, such as government, finance, and healthcare. Additionally, AstraChat's efficient design ensures minimal resource consumption, providing a reliable communication tool without compromising device performance.

**Average Rating:** 4.7/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate AstraChat - Direct XMPP Client?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10)
- **Web Application:** 9.4/10 (Category avg: 9.0/10)
- **Integrations:** 9.2/10 (Category avg: 8.4/10)
- **File Sharing:** 9.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind AstraChat - Direct XMPP Client?

- **Seller:** [Rockliffe Systems](https://www.g2.com/sellers/rockliffe-systems)
- **Year Founded:** 1995
- **HQ Location:** Campbell, CA
- **Twitter:** @MailSite (6 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/70426/ (38 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Engineer
- **Top Industries:** Marketing and Advertising, Newspapers
- **Company Size:** 46% Medium, 26% Small

#### What Do G2 Reviewers Say About AstraChat - Direct XMPP Client?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of AstraChat, appreciating its quick setup and reliable performance for messaging.
- Users commend AstraChat for its **reliable performance** and straightforward setup, ensuring effective communication across platforms.
- Users value the **strong security features** of AstraChat, ensuring encrypted chats for trustworthy communication across devices.
- Users find **setup quick and easy** with AstraChat, enabling reliable messaging without complications from the start.
- Users value the **simple and easy-to-use interface** of AstraChat, enabling fast setup and reliable communication.

##### Cons

- Users encounter **connectivity issues** with AstraChat, experiencing frustrating connection drops that impact overall usability.
- Users find AstraChat's interface **not intuitive** , making navigation and use of features feel clunky and outdated.
- Users note a need for improved **group management features** , emphasizing the desire for more intuitive controls and usability enhancements.
- Users find a **lack of clarity** in some features and settings, impacting overall ease of use with AstraChat.
- Users find the **learning curve steep** with AstraChat due to its dated interface and unclear settings features.

#### What Are Recent G2 Reviews of AstraChat - Direct XMPP Client?

**["Good alternative of WA and Slack"](https://www.g2.com/survey_responses/astrachat-direct-xmpp-client-review-11781056)**

**Rating:** 4.0/5.0 stars

_— Pratiksha D._

[Read full review](https://www.g2.com/survey_responses/astrachat-direct-xmpp-client-review-11781056)

**["Fast Messaging, Secure Collaboration with AstraChat"](https://www.g2.com/survey_responses/astrachat-direct-xmpp-client-review-12318024)**

**Rating:** 4.0/5.0 stars

_— Vinay Y._

[Read full review](https://www.g2.com/survey_responses/astrachat-direct-xmpp-client-review-12318024)

### [Output Messenger](https://www.g2.com/products/output-messenger/reviews)

Private and Secure Instant Messenger for businesses. Output Messenger brings all your business communication to a single place with its amazing features. Key Features: 1. Instant Messaging 2. Group Chat, Chat Room, Announcement, Custom Group 3. Voice & Video Calls 4. Fastest File Transfer 5. Desktop Sharing 6. Off-the-Record (OTR) Messaging for confidential messages 7. Chat History 8. Favorite Users list 9. Users Status History 10. Centralized Log storage 11. Screen Clipper to capture/share the screenshots instantly 12. Blocking unwanted group / users 13. Preset Messages & Escape messages to save your time 14. Internal Mailing 15. Notes and Reminder 16. Multi-language support 17. Easily understandable shortcut keys 18. Friendly Customization of Chatting fonts, size, color and Chat groups etc. Give your team the freedom to chat, talk, share and interact together from anywhere, on any devices with Output Messenger.

**Average Rating:** 4.2/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Output Messenger?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Web Application:** 10.0/10 (Category avg: 9.0/10)
- **Integrations:** 7.8/10 (Category avg: 8.4/10)
- **File Sharing:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Output Messenger?

- **Seller:** [Srimax Software Systems](https://www.g2.com/sellers/srimax-software-systems)
- **Year Founded:** 2002
- **HQ Location:** Tamil Nadu, India
- **Twitter:** @srimax (65 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/srimax-software-technology (81 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 50% Small, 38% Medium

#### What Do G2 Reviewers Say About Output Messenger?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **effective communication capabilities** of Output Messenger, facilitating seamless interactions and collaboration.
- Users love the **customization options** in Output Messenger, enhancing team communication and task management effectively.
- Users value the **user-friendly interface** of Output Messenger, making daily business communication seamless and efficient.
- Users find Output Messenger's **ease of use** exceptional, making communication and task management seamless and intuitive.
- Users appreciate the **user-friendly interface and extensive features** of Output Messenger for effective team communication.

##### Cons

- Users find the **missing features** like live streaming limits their productivity and overall experience with Output Messenger.
- Users report **performance issues** with Output Messenger, including hanging and lack of automatic updates, affecting usability.
- Users experience **slow loading** times, which hampers their overall efficiency and productivity while using Output Messenger.
- Users experience **software glitches** that require manual updates and occasionally cause the program to hang unexpectedly.

#### What Are Recent G2 Reviews of Output Messenger?

**["Secure, Efficient Collaboration for DevOps Teams"](https://www.g2.com/survey_responses/output-messenger-review-12642266)**

**Rating:** 4.5/5.0 stars

_— Abiola O._

[Read full review](https://www.g2.com/survey_responses/output-messenger-review-12642266)

**["Reliable Communication with Room for Improvement"](https://www.g2.com/survey_responses/output-messenger-review-12540588)**

**Rating:** 4.0/5.0 stars

_— Amrit S._

[Read full review](https://www.g2.com/survey_responses/output-messenger-review-12540588)

### [XTIUM Unified Communications as a Service](https://www.g2.com/products/xtium-unified-communications-as-a-service/reviews)

XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard. Our mission is simple: to make our clients more secure, more agile, and more successful, every step of the way.

**Average Rating:** 4.2/5.0

**Total Reviews:** 69

#### How Do G2 Users Rate XTIUM Unified Communications as a Service?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Web Application:** 9.4/10 (Category avg: 9.0/10)
- **Integrations:** 9.1/10 (Category avg: 8.4/10)
- **File Sharing:** 8.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind XTIUM Unified Communications as a Service?

- **Seller:** [Xtium](https://www.g2.com/sellers/xtium-367414e0-0979-4601-8508-a216e2b31350)
- **Year Founded:** 2007
- **HQ Location:** New York, NY
- **LinkedIn® Page:** https://www.linkedin.com/company/xtium/ (463 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 64% Medium, 21% Small

#### What Do G2 Reviewers Say About XTIUM Unified Communications as a Service?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **seamless connectivity** of XTIUM UCAAS, enhancing business communication and collaboration significantly.
- Users value the **reliability** of XTIUM Unified Communications, ensuring seamless implementation and consistent updates for all communication needs.
- Users value the **excellent customer support** of XTIUM UCAAS, ensuring seamless communication and timely updates across systems.
- Users value the **ease of use** of XTIUM, enabling seamless communication and collaboration for their business needs.
- Users appreciate the **easy communication** features of XTIUM, enhancing business connectivity and collaboration effortlessly.

##### Cons

- Users find the **cost of the subscription expensive** and question its value for smaller setups and ROI.
- Users are concerned about the **high cost of software license subscriptions** , affecting their overall satisfaction with the service.
- Users highlight the **limited benefits for small businesses** , making ROI evaluation a challenge during implementation.

#### What Are Recent G2 Reviews of XTIUM Unified Communications as a Service?

**["Not quite perfect, but a great option for your SMB UCaaS needs."](https://www.g2.com/survey_responses/xtium-unified-communications-as-a-service-review-9566358)**

**Rating:** 4.5/5.0 stars

_— Bryan M._

[Read full review](https://www.g2.com/survey_responses/xtium-unified-communications-as-a-service-review-9566358)

**["Migration with EvolveIP"](https://www.g2.com/survey_responses/xtium-unified-communications-as-a-service-review-9978813)**

**Rating:** 4.5/5.0 stars

_— Chris C._

[Read full review](https://www.g2.com/survey_responses/xtium-unified-communications-as-a-service-review-9978813)

### [Appinall](https://www.g2.com/products/appinall/reviews)

Appinall is a comprehensive communication and management platform designed to streamline operations for businesses, organizations, and communities. It offers a suite of tools that facilitate efficient communication, event management, and member engagement, all within a single, user-friendly interface. Key Features and Functionality: - Group Communication: Enables seamless messaging and collaboration among team members, enhancing productivity and coordination. - Event Management: Simplifies the planning, scheduling, and tracking of events, ensuring all participants are informed and engaged. - Member Management: Provides tools to manage member information, roles, and permissions, fostering organized and secure interactions. - Task Management: Allows assignment and tracking of tasks, ensuring accountability and timely completion of projects. - Payment Processing: Integrates payment solutions for collecting fees, donations, or sales, streamlining financial transactions. - Customizable Notifications: Offers tailored alerts and reminders to keep members informed about important updates and deadlines. Primary Value and Solutions Provided: Appinall addresses the challenges of fragmented communication and disjointed management tools by offering an all-in-one platform that centralizes essential functions. It enhances operational efficiency, improves member engagement, and simplifies administrative tasks, making it an invaluable solution for organizations seeking to optimize their internal processes and community interactions.

**Average Rating:** 4.4/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Appinall?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Web Application:** 8.1/10 (Category avg: 9.0/10)
- **Integrations:** 8.4/10 (Category avg: 8.4/10)
- **File Sharing:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Appinall?

- **Seller:** [Appinall](https://www.g2.com/sellers/appinall)
- **Year Founded:** 2015
- **HQ Location:** Braintree, Massachusetts
- **Twitter:** @Appinall (225 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10167595/ (4 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 39% Small, 39% Medium

#### What Do G2 Reviewers Say About Appinall?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Appinall, enjoying seamless team collaboration and effective project tracking.
- Users value the **simplicity and clarity** of Appinall, making teamwork and project tracking effortless and efficient.
- Users appreciate the **easy file sharing** capabilities of Appinall, enhancing collaboration and team efficiency.
- Users appreciate that Appinall makes **teamwork easy** by integrating chat, tasks, and file sharing in one place.
- Users appreciate the **quick setup** of Appinall, making team collaboration effortless and efficient.

##### Cons

- Users experience **integration issues** and occasional slow loading, affecting performance with large groups or messages.
- Users feel that the **limited customization** of advanced features hinders their ability to adapt workflows effectively.
- Users experience occasional **performance issues** , particularly with slow loading in large groups or high message volumes.
- Users experience **slow loading times** when many members are in a group or numerous messages are present.

#### What Are Recent G2 Reviews of Appinall?

**["Love the Colors, Features, and Language Options"](https://www.g2.com/survey_responses/appinall-review-12661342)**

**Rating:** 5.0/5.0 stars

_— Sudhanshu S._

[Read full review](https://www.g2.com/survey_responses/appinall-review-12661342)

**["Effortless Mobile App Creation for Businesses, with Polished Features"](https://www.g2.com/survey_responses/appinall-review-12645507)**

**Rating:** 4.5/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/appinall-review-12645507)

### [VIPole](https://www.g2.com/products/vipole/reviews)

VIPOLE is an encrypted communication platform designed for teams of all sizes. VIPole delivers secure messaging, calls, video, sharing and a whole host of collaboration tools for business, such as notes, an organizer, a daily planner and a password vault. Everything within the system is fully e2e encrypted in transit and at rest.

**Average Rating:** 4.5/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate VIPole?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Web Application:** 9.2/10 (Category avg: 9.0/10)
- **Integrations:** 8.2/10 (Category avg: 8.4/10)
- **File Sharing:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind VIPole?

- **Seller:** [VIPole International LP](https://www.g2.com/sellers/vipole-international-lp)
- **Year Founded:** 2012
- **HQ Location:** South Shields,United Kingdom
- **Twitter:** @VIPoleapp (577 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9281784/ (17 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 53% Medium, 40% Small

#### What Do G2 Reviewers Say About VIPole?

_AI-generated summary from verified user reviews_

##### Cons

- Users note the **missing features** in the mobile app, lacking the robustness of the desktop version.

#### What Are Recent G2 Reviews of VIPole?

**["Exploring VIPole : Features and More"](https://www.g2.com/survey_responses/vipole-review-10063921)**

**Rating:** 5.0/5.0 stars

_— vinay kumar y._

[Read full review](https://www.g2.com/survey_responses/vipole-review-10063921)

**["Excellent Security That Makes Me Feel Safe"](https://www.g2.com/survey_responses/vipole-review-12675439)**

**Rating:** 4.0/5.0 stars

_— Darwin T._

[Read full review](https://www.g2.com/survey_responses/vipole-review-12675439)

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[Browse Business Instant Messaging Themes](/categories/business-instant-messaging/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 23, 2024

Business instant messaging (BIM) software is a real-time, text-based internal messaging platform for businesses. It typically enables users to create small group chats for team collaboration, as well as larger channels for dispersing company-wide information.

The rapid nature of these instant messaging products provides an internal space to quickly address coworkers without using informal means such as texting from a personal phone number. This enables teams to share information faster and more efficiently, which can help enhance productivity across the enterprise. Regardless of the device used, BIM platforms provide security features via encrypted messages and channel access control. Similar to [email software](https://www.g2.com/categories/email), BIM software enables users to share files, thread messages, archive conversations, and search internally within chats.

A growing number of these products now have artificial intelligence (AI) capabilities, which enable smart replies and auto-responses when activated, as well as sentiment analysis for mood detection with responses.

BIM platforms often have integrations with [AI chatbots software](https://www.g2.com/categories/ai-chatbots) and virtual assistant software to amplify productivity, especially in strengthening search capabilities and real-time language translation. AI also reinforces such platforms’ security features by continually monitoring communication channels and detecting threats to the platform.

Businesses of all types and sizes use BIM solutions with other products, either alongside them or via integrations. This type of communication software allows for customization based on the company’s needs. It can often be integrated with [productivity bots software](https://www.g2.com/categories/productivity-bots), [video conferencing software](https://www.g2.com/categories/best-video-conferencing-software), [screen sharing software](https://www.g2.com/categories/screen-sharing), [project management tools](https://www.g2.com/categories/project-management-tools) and more. Business instant messaging tools can also be integrated with software such as [employee intranet software](https://www.g2.com/categories/employee-intranet) or [employee engagement software](https://www.g2.com/categories/employee-engagement) as ways to strengthen the employee experience. However, there are standalone BIM solutions available that can integrate other productivity software natively. This allows for further personalization based on the needs of the enterprise.

To qualify for inclusion in the Business Instant Messaging (BIM) category, a product must:

- Allow users to engage in peer-to-peer conversations, group chats, or channels in an instant messaging format
- Provide secure file sharing capabilities
- Enable users to search within the channels and chat histories
- Track conversation history
- Integrate with chatbots, employee intranet, video conferencing or productivity apps

Show More

* * *

## How Do You Choose the Right Business Instant Messaging Software?

### What You Should Know About Business Instant Messaging Software

### What is Business Instant Messaging Software?

Business instant messaging software provide users with instant messaging platforms that allow direct and group messaging capabilities within an organization. These tools aim to facilitate quick conversations between team members. Business messaging tools make communicating with coworkers as easy as chatting with friends on social media or via text. Most business instant messaging options include emoji and GIF capability to promote authentic and natural conversation within the workplace.

Key Benefits of Business Instant Messaging Software

- Offer instant communication capability between team members
- Allow teams to connect regardless of location
- Make messages easily searchable
- Provide a less formal virtual space for team communication
- Connect an organization horizontally and vertically

### Why Use Business Instant Messaging Software?

Most modern businesses leverage some type of business instant messaging software. They provide a cornucopia of benefits, making them a mainstay of the modern software stack.

**Rapid —** Business messaging tools support employees by bringing instant messaging to a workforce. Teams can rapidly communicate with one another, facilitating collaboration between remote employees, across teams, or across offices.

**Informal —** Email etiquette is notoriously difficult to master and can feel unnecessarily formal for simple questions. Business messaging tools allow teams to toss out overly professional decorum and focus on content over etiquette.

**Mobile —** All competitive business instant messaging products tout a robust, intuitive mobile application to pair with their desktop offering. Today, business requires people to reachable to support their peers at all times. Business instant messaging platforms are easy to use at work and on the go.

**Adoptable —** Instant messaging feels natural for most users at this point. Millennials now constitute the bulk of the workforce, and business instant messaging software is a natural step for this generation. Adoption rates are high since business messengers feel familiar.

### Who Uses Business Instant Messaging Software?

Organizations across industries use business instant messengers to connect their employees. The software equips users with a quick, streamlined method of communicating with peers for all topics These platforms provide a time-effective alternative to passive mediums such as email or intrusive in-person meetings. The benefits provided by business instant messaging software are useful to businesses of any size—from three people to 3,000 people. Whether coordinating shifts in a university’s psychology lab or meetings in a Fortune 500 company, efficient communication is paramount.

### Kinds of Business Instant Messaging Software

**Stand-alone —** Many business instant messengers are stand-alone products integrations. Dedicated business instant messaging tools sometimes provide additional features like video conferencing, limited VoIP capability, and employee directories to create a comprehensive communication hub.

**Embedded —** Instant messaging might come as an additional feature in other types of software or larger collaboration suites. Business instant messaging functionality is often found in [employee intranet software](https://www.g2.com/categories/employee-intranet), [employee engagement software](https://www.g2.com/categories/employee-engagement), or virtual workspaces. Other types of communication software, like [video conferencing software](https://www.g2.com/categories/video-conferencing), can also provide instant messaging.

**Industry-specific —** Some business instant messengers are built for specific industries with their unique needs in mind. For example, business instant messaging tools for manufacturing and field service will often include [push-to-talk (PTT) software](https://www.g2.com/categories/push-to-talk-ptt) built in so remote employees have multiple instant communication channels. There are also [clinical communication and collaboration platforms](https://www.g2.com/categories/clinical-communication-and-collaboration) and [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) built specifically for health care organizations. These platforms take patient confidentiality into consideration. Some popular, generalized business messengers have started to create industry-specific solutions or build compliance into their product so they’re available for specific industries.

### Business Instant Messaging Software Features

Business instant messaging software share a few basic features across all products. As the space continues to become more competitive, some vendors have added additional communication and productivity features to help their product stand out.

**Instant messaging —** Instant, direct messaging is the main feature of business messenger applications. Users can instantly send direct or group messages. Depending on the administrator’s permissions, additional groups can be made by users or administrators.

**Status updates —** Users can leave a status attached to their profile to indicate their availability.

**Activity feed —** An activity feed is available to update users on new direct messages sent to them or new messages in groups. The feed will sometimes present replies to posts made by the user.

**Notifications —** Business messaging tools provide notifications when a user receives a direct message or a message is posted in a group. Additionally, users can turn notifications off or set certain permissions for notifications.

**Emojis —** Business messaging apps will often come loaded with emojis. Some applications even allow users to create their own.

**Search —** A search bar enables users to use keywords to easily find old messages.

**File sharing —** One of the main benefits of business messaging is the ability to easily and quickly share files and documents. Users can send links to documents hosted in the cloud or attach files saved on a desktop. Some tools even integrate with file repositories for streamlined file sharing.

**Surveys and polls —** Business messengers often provide simple survey and polling features allowing users to rapidly make decisions within the app.

#### Additional Business Instant Messaging Features

**Conferencing —** There has been increased effort to include audio and video conferencing functionality within business instant messaging products. When users can quickly move between text-based and audio-based communications, problems are resolved and questions are answered more efficiently.

**Knowledge base integration —** Some knowledge management tools serve as connectors between business instant messaging apps and knowledge bases. This type of integration attaches questions to answers then sends both to a searchable knowledge base.

**Automatic translation —** Some business messaging applications can automatically translate messages from one language into another via [machine translation software](https://www.g2.com/categories/machine-translation).

**Screen sharing —** Business messengers with video conferencing capability often allow screen sharing between conference participants.

**AI assistants —** AI assistants are sometimes included in business messaging apps. They guide users to behaviors based on the messages they’ve sent. For example, if a user types to another that they need to meet at a certain date or time, an embedded AI assistant can open a prompt for the user to add an event to their calendar.

### Trends Related to Business Instant Messaging Software

**Addition of conferencing features —** Traditionally, businesses relied on one tool for instant messaging and another for video and audio conferencing. This was beneficial since conferencing often includes external entities without access to internal tools. However, more businesses are recognizing the benefits of video conferencing and VoIP for internal use cases. It’s inconvenient for users having a conversation in one application to move to another, even if it would be a more fruitful exchange if they did so.

Subsequently, more businesses are looking for instant messaging tools that provide avenues for voice and video conferencing. More business messengers include video conferencing and VoIP capability in their offering, albeit not the best of breed since they’re not the main feature of the product. This may change as more vendors prioritize audio and video conferencing within their products.

### Potential Issues with Business Instant Messaging Software

**Contextual inappropriateness —** The convenience of instant messaging in the workplace is often a boon. As useful as business instant messaging software is, it is not always the most efficient or appropriate channel for certain situations. Problems can arise when individuals haven’t created clear distinctions for when it is appropriate to use a business messenger over email or another communication channel. While one-line emails could easily be relayed in an instant messenger, long-form messages with potential external participants aren’t appropriate on a business instant messaging platform.

This potential problem can be avoided with the implementation of clear guidelines identifying which communication channels should be used in a given situation. Businesses and organizations should include these guidelines in their onboarding and training process and make them available in a knowledge base for reference. Individuals who don’t use the appropriate channels should be gently reminded to break these habits.

### Software and Services Related to Business Instant Messaging Software

[**Productivity bots**](https://www.g2.com/categories/productivity-bots) **—** There are productivity bots built for specific instant messaging software to extend their functionality. Productivity bots can serve as AI assistants if a product doesn’t have one embedded, or provide helpful features that aren’t otherwise available to users on the native platform. For example, productivity bots can add polls or surveys to products that don’t offer them natively, or connect the app to other tools.

[**Employee intranet**](https://www.g2.com/categories/employee-intranet) **—** Some employee intranet solutions provide a business instant messaging tool within their product. If one isn’t provided, products often integrate with other popular business messaging options to fill this gap. Users benefit from having instant messaging tools deployed within their intranet since the intranet can serve as a consolidated collaboration and communication suite.