# Best Business Instant Messaging Software - Page 5 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Business instant messaging (BIM) software is a real-time, text-based internal messaging platform for businesses. It typically enables users to create small group chats for team collaboration, as well as larger channels for dispersing company-wide information. The rapid nature of these instant messaging products provides an internal space to quickly address coworkers without using informal means such as texting from a personal phone number. This enables teams to share information faster and more efficiently, which can help enhance productivity across the enterprise. Regardless of the device used, BIM platforms provide security features via encrypted messages and channel access control. Similar to [email software](https://www.g2.com/categories/email), BIM software enables users to share files, thread messages, archive conversations, and search internally within chats. A growing number of these products now have artificial intelligence (AI) capabilities, which enable smart replies and auto-responses when activated, as well as sentiment analysis for mood detection with responses. BIM platforms often have integrations with [AI chatbots software](https://www.g2.com/categories/ai-chatbots) and virtual assistant software to amplify productivity, especially in strengthening search capabilities and real-time language translation. AI also reinforces such platforms’ security features by continually monitoring communication channels and detecting threats to the platform. Businesses of all types and sizes use BIM solutions with other products, either alongside them or via integrations. This type of communication software allows for customization based on the company’s needs. It can often be integrated with [productivity bots software](https://www.g2.com/categories/productivity-bots), [video conferencing software](https://www.g2.com/categories/best-video-conferencing-software), [screen sharing software](https://www.g2.com/categories/screen-sharing), [project management tools](https://www.g2.com/categories/project-management-tools) and more. Business instant messaging tools can also be integrated with software such as [employee intranet software](https://www.g2.com/categories/employee-intranet) or [employee engagement software](https://www.g2.com/categories/employee-engagement) as ways to strengthen the employee experience. However, there are standalone BIM solutions available that can integrate other productivity software natively. This allows for further personalization based on the needs of the enterprise. To qualify for inclusion in the Business Instant Messaging (BIM) category, a product must: - Allow users to engage in peer-to-peer conversations, group chats, or channels in an instant messaging format - Provide secure file sharing capabilities - Enable users to search within the channels and chat histories - Track conversation history - Integrate with chatbots, employee intranet, video conferencing or productivity apps ## Top Business Instant Messaging Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5.0 (17,614 reviews) | Microsoft-365-native persistent team messaging | "[The ultimate all-in-one hub for team collaboration and file sharing.](https://www.g2.com/survey_responses/microsoft-teams-review-13167368)" | | 2 | [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5.0 (37,469 reviews) | Channel-based messaging with cross-app workflow integration | "[Clean UI, Reliable Performance, and Powerful Integrations for Daily Work](https://www.g2.com/survey_responses/slack-review-13168240)" | | 3 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,635 reviews) | Cross-app messaging inside Google's productivity ecosystem | "[Seamless Real-Time Collaboration That Boosts Productivity](https://www.g2.com/survey_responses/google-workspace-review-13125269)" | | 4 | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5.0 (53,544 reviews) | Persistent team chat with AI-captured meeting context | "[Smooth, Reliable Team Collaboration in One Place with Zoom Workplace](https://www.g2.com/survey_responses/zoom-workplace-review-13077396)" | | 5 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,531 reviews) | Cross-app messaging inside Microsoft 365 ecosystem | "[Can’t Imagine My Workday Without It](https://www.g2.com/survey_responses/microsoft-365-review-11355040)" | | 6 | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5.0 (17,664 reviews) | Unified messaging inside Cisco-anchored collaboration workflows | "[Dependable All-in-One Collaboration with Webex Suite](https://www.g2.com/survey_responses/webex-suite-review-13068771)" | | 7 | [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5.0 (12,771 reviews) | Task-anchored team chat with cross-functional context | "[Intuitive Time Tracking, Helpful Dashboards, and Fast Support](https://www.g2.com/survey_responses/clickup-review-13167192)" | | 8 | [Connecteam](https://www.g2.com/products/connecteam/reviews) | 4.6/5.0 (3,491 reviews) | Deskless-team messaging with workforce operations consolidation | "[Connecteam Review](https://www.g2.com/survey_responses/connecteam-review-10735494)" | | 9 | [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) | 4.2/5.0 (494 reviews) | Unified calling, messaging, and AI-transcribed meetings | "[Instant On, Seamless Notetaking](https://www.g2.com/survey_responses/ringcentral-video-review-12585915)" | | 10 | [Missive](https://www.g2.com/products/missive/reviews) | 4.7/5.0 (841 reviews) | In-thread team chat for shared inboxes | "[Managing Patient Follow Ups and Clinic Communication Became More Organized](https://www.g2.com/survey_responses/missive-review-12858905)" | --- ## What Are the Most Common Questions About Business Instant Messaging Software? *AI-generated · Last updated: May 26, 2026* ### Which messaging platform integrates with project management tools? Based on G2 reviews, Slack is the clearest fit when buyers want a messaging platform that connects closely with project management and developer workflows. According to verified users, Slack is frequently used with tools like Jira, GitHub, Google Drive, and CI/CD notifications, helping teams centralize updates and respond quickly inside channels. G2 reviewers mention that these integrations reduce app switching, keep conversations tied to ongoing work, and support faster coordination across engineering and cross-functional teams. Reviewers also note tradeoffs such as notification overload and pricing concerns, but recent feedback most consistently highlights Slack for integration-heavy collaboration. ### Top messaging platforms for customer support teams? Based on G2 reviews, customer support teams often value tools that keep conversations organized, speed up responses, and reduce email back-and-forth. G2 reviewers mention shared inbox visibility, searchable history, fast internal coordination, and easier handoffs as important benefits. According to verified users, products in this category are especially helpful when teams need to manage customer questions, assign ownership, and keep context in one place. Reviews also show that support teams watch for tradeoffs like notification overload, search limitations, or basic reporting. The strongest patterns in recent feedback point to platforms that combine messaging with conversation organization and simple collaboration features. **Here are some of the top-rated products on G2:** - [Slack](https://www.g2.com/products/slack/reviews) – helps support and cross-functional teams keep conversations organized in channels and searchable threads - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) – supports internal coordination, meetings, file sharing, and quick stakeholder communication in one workspace - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) – brings chat, meetings, and collaboration together for faster customer and team communication ### Top-rated tools for real-time business messaging? Based on G2 reviews, buyers looking for real-time business messaging consistently mention fast communication, searchable conversations, organized channels, and fewer email threads as key outcomes. According to verified users, the strongest products in this category help teams move quickly, share files, coordinate across locations, and stay aligned without switching among too many apps. G2 reviewers mention that notification control, search quality, and performance during busy workflows can shape the day-to-day experience just as much as chat itself. Across the recent review set, the most frequently praised options are the ones that combine immediate messaging with practical collaboration features for internal teamwork and cross-functional coordination. **Here are some of the top-rated products on G2:** - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) – centralizes chat, meetings, file sharing, and channels for daily business communication - [Slack](https://www.g2.com/products/slack/reviews) – organizes real-time discussions with channels, threads, reminders, and strong workflow integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) – supports quick team communication through Chat alongside connected collaboration tools ### Best instant messaging tools for large organizations? Based on G2 reviews, large organizations often prioritize centralized communication, broad integrations, and support for distributed teams. G2 reviewers mention Microsoft Teams most often in this context because it brings chats, meetings, channels, file sharing, and Microsoft ecosystem access into one platform for enterprise coordination. According to verified users, it helps reduce scattered communication across offices, campuses, and global teams while keeping projects and stakeholders connected. Reviewers also call out challenges such as notification volume, search friction, and heavier system use, but the overall pattern shows strong fit for large environments that need one broad collaboration hub rather than a lightweight point solution. **Here are some of the top-rated products on G2:** - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) – supports enterprise-wide messaging, meetings, file sharing, and cross-office collaboration - [Slack](https://www.g2.com/products/slack/reviews) – organizes high-volume team communication with channels, search, and integrations across departments - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) – keeps global teams connected with Chat plus linked docs, files, and calendars ### Top tools for secure corporate messaging? Based on G2 reviews, secure corporate messaging buyers focus on privacy, centralized control, and keeping sensitive conversations in approved systems. According to verified users, security-related themes appear across products that emphasize encrypted communication, controlled workspaces, or enterprise administration. G2 reviewers mention that secure messaging is especially valuable when teams want to avoid fragmented tools, protect confidential information, and keep communication inside a managed environment. Review patterns also show that security alone is not enough; buyers still care about usability, file sharing, and reliable day-to-day collaboration. The best-reviewed secure options balance internal control with enough ease of use for broad employee adoption. **Here are some of the top-rated products on G2:** - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) – keeps communication, files, and meetings in one monitored workplace for internal collaboration - [Slack](https://www.g2.com/products/slack/reviews) – provides centralized team communication with organized channels and searchable history for internal work - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) – combines Chat with shared docs, email, and files in one managed collaboration suite ### Best instant messaging software for remote collaboration? Based on G2 reviews, Microsoft Teams is the most frequently supported choice for remote collaboration in this dataset. According to verified users, it helps remote and hybrid teams keep chats, meetings, scheduling, channels, and file sharing in one place, which reduces the need to jump between tools. G2 reviewers mention reliable video meetings, threaded conversations, document collaboration, and easier coordination across offices and time zones. They also note common drawbacks like heavier performance, notification overload, and occasional search frustration. Even with those tradeoffs, the review volume and consistency most strongly point to Microsoft Teams for buyers who need one platform for everyday remote teamwork. ### Which platform offers the most robust mobile app? Based on G2 reviews, Microsoft Teams shows the strongest mobile-related coverage in this category because reviewers repeatedly mention using it across devices for chats, meetings, scheduling, and daily communication. According to verified users, it is valued for keeping work accessible on desktop and mobile while supporting calls, file sharing, and calendar-based collaboration. G2 reviewers mention mobile convenience as a practical benefit for staying connected outside the desk, though some also report occasional sync delays or lag in certain situations. Overall, recent review volume and recurring cross-device feedback make Microsoft Teams the best-supported answer for buyers prioritizing mobile access. ### Best solutions for encrypted internal communications? Based on G2 reviews, encrypted internal communication buyers care most about keeping messages, files, and team discussions inside secure, controlled environments. G2 reviewers mention this need most often when discussing workplace tools that reduce fragmented communication while keeping collaboration centralized. According to verified users, the strongest solutions also need to remain practical for daily work, offering simple messaging, searchable history, and file sharing rather than security that slows everyone down. In this review set, larger collaboration suites are more heavily represented than niche encrypted chat tools, so the most evidence-backed recommendations come from products that pair internal communication with broader workplace coordination and managed access. **Here are some of the top-rated products on G2:** - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) – keeps chat, files, and collaboration linked in one managed workspace for internal teams - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) – supports internal messaging, meetings, and file sharing inside a centralized collaboration hub - [Slack](https://www.g2.com/products/slack/reviews) – centralizes team discussions, searchable history, and workflow notifications for internal communication ### Which business messaging platform has the best file sharing features? Based on G2 reviews, Microsoft Teams stands out most often for file sharing because reviewers repeatedly mention sending documents, screenshots, logs, PDFs, and shared resources directly inside conversations. According to verified users, its value comes from combining chat with document access and Microsoft ecosystem connections, making file collaboration easier during meetings, project work, and daily messaging. G2 reviewers mention quick sharing and centralized access as major benefits, though they also note that finding older files or organizing content can sometimes be less intuitive. Even with those limitations, the review evidence most strongly supports Microsoft Teams for business messaging tied closely to file sharing. ### Which is the best business instant messaging platform for teams? Based on G2 reviews, Slack appears as the strongest overall fit when teams want a business instant messaging platform centered on organized communication. According to verified users, it helps replace long email chains with channels, threaded conversations, reminders, and searchable history that support both quick updates and ongoing collaboration. G2 reviewers mention that it works especially well for keeping departments, projects, and updates in one place while integrating with common tools teams already use. Some users do report notification fatigue, pricing pressure, or occasional performance concerns, but recent review coverage most consistently supports Slack as the best-supported team messaging choice in this category. ## G2 Grid® for Business Instant Messaging Software ![G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence](https://www.g2.com/categories/business-instant-messaging/grids.png?focus%5B%5D=25592&focus%5B%5D=3437&focus%5B%5D=1434&focus%5B%5D=7372&focus%5B%5D=663&focus%5B%5D=18255&focus%5B%5D=25675&focus%5B%5D=20433) Highlighted products: Microsoft Teams, Slack, Google Workspace, Zoom Workplace, Microsoft 365, Webex Suite, ClickUp, and Connecteam. Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=microsoft-teams&focus%5B%5D=slack&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&focus%5B%5D=clickup&focus%5B%5D=connecteam) ## How Many Business Instant Messaging Software Products Does G2 Track? **Total Products under this Category:** 119 ### Category Stats (Jul 2026) - **Average Rating**: 4.45/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Jostle (+0.31%) - Among all products in this category, Jostle recorded the largest rating increase compared to last month *Last updated: July 26, 2026* ## How Does G2 Rank Business Instant Messaging Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 215,100+ Authentic Reviews - 119+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Workvivo Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2174&secure%5Bchosen_at%5D=2026-07-27T11%3A26%3A03Z&secure%5Bdisplayable_resource_id%5D=2181&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1192&secure%5Bplacement_resource_ids%5D%5B%5D=2181&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116295&secure%5Bresource_id%5D=2174&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Fpage%3D5&secure%5Btoken%5D=42eaf7fc9629bc59ab471aa751c00be64fee469680f7a5218af9347d217f7ee8&secure%5Burl%5D=https%3A%2F%2Fwww.workvivo.com%2Flp-hq-digital-workplace%2F%3Futm_source%3Dg2%26utm_medium%3Dpaid-social%26utm_campaign%3Dfy27_gl_paidsocial_g2_wv+hq_clicks_ppc_oisin&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Business Instant Messaging Software Products in 2026? ### 1. [CentricMinds](https://www.g2.com/products/centricminds/reviews) CentricMinds is a modern intranet and employee experience platform designed to enhance organizational communication, knowledge management, and productivity from a single, integrated solution. This platform empowers employees to create content with the assistance of artificial intelligence, facilitates instant access to information through AI-driven enterprise search, and promotes collaboration via a dedicated employee app that includes team chat features. With CentricMinds, employees can efficiently access essential documents, forms, workflows, and business information, regardless of their work location. Targeting organizations of various sizes, CentricMinds serves as a comprehensive digital workplace that replaces the need for multiple disconnected tools. It caters to a diverse audience, including office-based staff, remote workers, and frontline employees, ensuring that all team members remain connected and informed. The platform's modern intranet serves as a central hub for company news, announcements, and knowledge sharing, fostering a culture of transparency and engagement among employees. Key features of CentricMinds include a dedicated employee app that consolidates company news, team chat, and essential documents, allowing for seamless communication and collaboration. The task management functionality enables managers to assign and track work through the desktop intranet, while frontline employees can receive, update, and complete tasks directly from their mobile devices. This streamlined approach to task management enhances accountability and ensures that work is completed efficiently. The platform also leverages AI technology to assist with content creation and enterprise search, enabling employees to publish updates more quickly and find critical organizational knowledge with ease. Document management capabilities, including version control, metadata management, and permissions, ensure that sensitive information is securely handled. Moreover, CentricMinds integrates with popular business systems such as Microsoft 365, SharePoint, Google Drive, and Dropbox, allowing organizations to maintain their existing workflows while enhancing overall efficiency. In addition to these features, CentricMinds offers digital forms, approval workflows, and employee directories that automate business processes and improve collaboration across teams. By bringing together people, information, and business processes in one cohesive platform, organizations can cultivate a more connected, informed, and engaged workforce. This ultimately strengthens communication, enhances collaboration, and fosters a culture of accountability and continuous improvement within the organization. **Average Rating:** 4.6/5.0 **Total Reviews:** 22 **How Do G2 Users Rate CentricMinds?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) **Who Is the Company Behind CentricMinds?** - **Seller:** [CentricMinds](https://www.g2.com/sellers/centricminds) - **Company Website:** https://www.centricminds.com - **Year Founded:** 2002 - **HQ Location:** Melbourne, VIC - **Twitter:** @CentricMinds (334 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/141886/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 64% Mid-Market, 27% Enterprise #### What Are Recent G2 Reviews of CentricMinds? **"[Grateful that CentricMinds exists](https://www.g2.com/survey_responses/centricminds-review-7811833)"** **Rating:** 5.0/5.0 stars *— Chris K.* [Read full review](https://www.g2.com/survey_responses/centricminds-review-7811833) --- **"[Centric Minds - Excellent CMS System](https://www.g2.com/survey_responses/centricminds-review-5097250)"** **Rating:** 5.0/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/centricminds-review-5097250) --- #### What Are G2 Users Discussing About CentricMinds? - [What is CentricMinds used for?](https://www.g2.com/discussions/what-is-centricminds-used-for) ### 2. [ForwardMsg](https://www.g2.com/products/forwardmsg/reviews) ForwardMsg is a powerful message forwarding tool that automatically syncs messages between Discord and Telegram. Whether you need Discord-to-Telegram, Telegram-to-Discord, or even Discord-to-Discord and Telegram-to-Telegram message forwarding, ForwardMsg delivers real-time, reliable performance. Ideal for communities, support teams, resellers, crypto investors, and content creators who manage multiple channels or platforms. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate ForwardMsg?** - **Web Application:** 8.9/10 (Category avg: 9.0/10) - **Integrations:** 10.0/10 (Category avg: 8.4/10) - **File Sharing:** 9.4/10 (Category avg: 8.9/10) **Who Is the Company Behind ForwardMsg?** - **Seller:** [ForwardMsg](https://www.g2.com/sellers/forwardmsg) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are ForwardMsg's Pros and Cons? **Pros:** - Automations (2 reviews) - Intuitive (2 reviews) - Reliability (2 reviews) - Simple (2 reviews) - Customizability (1 reviews) **Cons:** - Limited Customization (2 reviews) - Integration Issues (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About ForwardMsg? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **simple and intuitive automation** for message forwarding, enhancing their communication efficiency across platforms. - Users appreciate the **intuitive interface** of ForwardMsg, making message forwarding seamless and efficient. - Users value the **reliability** of ForwardMsg, appreciating its consistent performance in forwarding messages seamlessly across platforms. - Users value the **extensive customization** of ForwardMsg, finding it simple and reliable for automating message forwarding. - Users appreciate the **extensive customization** of ForwardMsg, noting its intuitive setup for message forwarding automations. **Cons:** - Users feel the **limited customization** options of ForwardMsg restrict its usability and functionality for specific needs. - Users desire more **integration options** for filtering and routing, enhancing business functionality with platforms like CRMs. - Users desire more **customization options and integrations** in ForwardMsg to enhance its effectiveness for business use. #### What Are Recent G2 Reviews of ForwardMsg? **"[Exceptional messaging solution that exceeded expectations](https://www.g2.com/survey_responses/forwardmsg-review-11233920)"** **Rating:** 5.0/5.0 stars *— Sumanth R.* [Read full review](https://www.g2.com/survey_responses/forwardmsg-review-11233920) --- **"[Simple and reliable tool for managing and forwarding messages](https://www.g2.com/survey_responses/forwardmsg-review-11756584)"** **Rating:** 5.0/5.0 stars *— Cristian C.* [Read full review](https://www.g2.com/survey_responses/forwardmsg-review-11756584) --- ### 3. [MyHub](https://www.g2.com/products/myhub-myhub/reviews) Quickly create a beautiful intranet that will transform the way employees connect to information, processes, and each other. With MyHub, benefit from modern intranet features such as pre-built templates, chat, newsfeeds, forums, blogs, calendars, document storage, automated forms, social network, staff directories, alerts and notifications. When you need to ensure your team have the information they need, MyHub will get you there quickly. **Average Rating:** 4.4/5.0 **Total Reviews:** 24 **How Do G2 Users Rate MyHub?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind MyHub?** - **Seller:** [MyHub](https://www.g2.com/sellers/myhub-3c4a355f-de93-493e-bc06-ac36a9a953cc) - **Year Founded:** 2001 - **HQ Location:** Auckland, New Zealand - **Twitter:** @MyHubIntranet (12,286 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6380647/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 52% Mid-Market, 24% Enterprise #### What Are Recent G2 Reviews of MyHub? **"[Ease of communication!](https://www.g2.com/survey_responses/myhub-review-8634523)"** **Rating:** 5.0/5.0 stars *— Amber J.* [Read full review](https://www.g2.com/survey_responses/myhub-review-8634523) --- **"[Great Customer Service for a Great Product](https://www.g2.com/survey_responses/myhub-review-8631243)"** **Rating:** 5.0/5.0 stars *— Lindsay M.* [Read full review](https://www.g2.com/survey_responses/myhub-review-8631243) --- #### What Are G2 Users Discussing About MyHub? - [What is MyHub Intranet Software used for?](https://www.g2.com/discussions/what-is-myhub-intranet-software-used-for) - 1 comment ### 4. [Private Discuss](https://www.g2.com/products/private-discuss/reviews) Private Discuss is a comprehensive, secure communication platform tailored for governments and sensitive enterprises. It offers a suite of tools designed to facilitate confidential collaboration, including high-definition videoconferencing, large-scale webinars, instant messaging, and file sharing. With a strong emphasis on cybersecurity, Private Discuss ensures end-to-end encryption and provides flexible deployment options, such as on-premise and SaaS solutions, granting organizations full control over their data. Key Features and Functionality: - Videoconferencing: Host secure, high-quality video meetings accommodating up to 1,000 participants, featuring screen sharing, collaborative whiteboards, breakout rooms, live polls, and electronic signatures. - Webinars: Organize large-scale virtual events with up to 1,000,000 participants, offering role assignments, permission management, interactive stages, live Q&A sessions, and HD recording capabilities. - Instant Messaging: Engage in real-time communication through individual or group chats, share files up to 5 GB, and utilize presence indicators to display availability. - Collaboration Tools: Access an integrated workspace with features like collaborative whiteboards, cloud storage, PiTransfer for large file transfers, and a document library for easy file management. - Deepfake Detection: Enhance meeting security with real-time identity verification to detect and prevent deepfake threats. - Translation Services: Utilize AI-powered real-time transcription and translation in multiple languages, ensuring inclusivity and confidentiality during communications. Primary Value and Solutions Provided: Private Discuss addresses the critical need for secure and private communication within organizations handling sensitive information. By offering a robust platform with advanced security measures, it enables seamless collaboration without compromising data integrity. The platform's comprehensive features, including large-scale event hosting and real-time translation, cater to diverse communication needs, ensuring efficiency and inclusivity. With flexible deployment options and adherence to stringent data protection standards, Private Discuss empowers organizations to maintain full control over their communications and data, mitigating risks associated with unauthorized access and data breaches. **Average Rating:** 4.9/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Private Discuss?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Web Application:** 10.0/10 (Category avg: 9.0/10) - **Integrations:** 9.2/10 (Category avg: 8.4/10) - **File Sharing:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Private Discuss?** - **Seller:** [Private Discuss](https://www.g2.com/sellers/private-discuss) - **HQ Location:** LIMONEST, FR - **LinkedIn® Page:** https://www.linkedin.com/company/private-discuss/ (12 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 25% Enterprise #### What Are Private Discuss's Pros and Cons? **Pros:** - Security (3 reviews) - Features (2 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Easy Sharing (1 reviews) **Cons:** - Language Limitations (1 reviews) ### What Do G2 Reviewers Say About Private Discuss? *AI-generated summary from verified user reviews* **Pros:** - Users value the **strong security and privacy** of Private Discuss, ensuring safe and trusted business conversations. - Users appreciate the **impressive security features** of Private Discuss, ensuring safe and private business conversations with ease. - Users appreciate the **user-friendly interface** of Private Discuss, making navigation and communication seamless and enjoyable. - Users commend the **easy setup** of Private Discuss, enhancing their overall experience with secure, private conversations. - Users value the **easy sharing** of video conference links, enhancing collaboration and connectivity. **Cons:** - Users express a need for **language change by default** in Private Discuss to enhance usability and accessibility. #### What Are Recent G2 Reviews of Private Discuss? **"[Simple, Private, and Distraction‑Free](https://www.g2.com/survey_responses/private-discuss-review-12774978)"** **Rating:** 4.5/5.0 stars *— Emina d.* [Read full review](https://www.g2.com/survey_responses/private-discuss-review-12774978) --- **"[Secure, User-Friendly Business Communication Tool](https://www.g2.com/survey_responses/private-discuss-review-12311321)"** **Rating:** 5.0/5.0 stars *— Clara H.* [Read full review](https://www.g2.com/survey_responses/private-discuss-review-12311321) --- ### 5. [Smart Chat ++](https://www.g2.com/products/smart-chat/reviews) Smart Chat ++ is an all-in-one platform for team collaboration, designed for secure messaging. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Smart Chat ++?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Smart Chat ++?** - **Seller:** [Smart Choice Communications](https://www.g2.com/sellers/smart-choice-communications) - **Year Founded:** 1998 - **HQ Location:** New York, New York, United States - **Twitter:** @SCC_IP (572 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/smart-choice-communications/ (175 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Mid-Market #### What Are Smart Chat ++'s Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Management Ease (1 reviews) - Task Management (1 reviews) - User Interface (1 reviews) ### What Do G2 Reviewers Say About Smart Chat ++? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **easy-to-use interface** of Smart Chat ++, highlighting its engaging design and customer satisfaction. - Users value the **management ease** of Smart Chat ++, enabling efficient activity and performance tracking via mobile. - Users appreciate the **task management features** of Smart Chat ++, enabling efficient performance monitoring from mobile devices. - Users love the **interesting and easy-to-use interface** of Smart Chat ++, enhancing their overall experience. #### What Are Recent G2 Reviews of Smart Chat ++? **"[Best way to monitor employes](https://www.g2.com/survey_responses/smart-chat-review-10436013)"** **Rating:** 5.0/5.0 stars *— Jasmine J.* [Read full review](https://www.g2.com/survey_responses/smart-chat-review-10436013) --- **"[the best customer support chat tool](https://www.g2.com/survey_responses/smart-chat-review-10739437)"** **Rating:** 4.5/5.0 stars *— Piotr S.* [Read full review](https://www.g2.com/survey_responses/smart-chat-review-10739437) --- #### What Are G2 Users Discussing About Smart Chat ++? - [What is Smart Chat ++ used for?](https://www.g2.com/discussions/what-is-smart-chat-used-for) ### 6. [Cleariest](https://www.g2.com/products/cleariest/reviews) Cleariest is a team messaging platform that puts transparent communication at the center of how organizations work. Designed with a public-first philosophy, Cleariest encourages teams to communicate in open channels rather than buried DMs, so information stays accessible, searchable, and visible to everyone who needs it. Teams use Cleariest for real-time messaging, channel-based collaboration, file sharing, and rich text communication, with built-in transparency analytics that show how openly a team communicates. Features like channel discovery and full-text search help new team members get up to speed faster and reduce the information silos that slow organizations down. Cleariest is well-suited for teams that value openness, want to reduce "who knows what" friction, and believe that clear, shared communication leads to better collaboration. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Cleariest?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Web Application:** 10.0/10 (Category avg: 9.0/10) - **File Sharing:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Cleariest?** - **Seller:** [Cleariest](https://www.g2.com/sellers/cleariest) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Cleariest? **"[Calm, Clean UI That Makes Async Work Feel Effortless](https://www.g2.com/survey_responses/cleariest-review-12787094)"** **Rating:** 5.0/5.0 stars *— Evaldas B.* [Read full review](https://www.g2.com/survey_responses/cleariest-review-12787094) --- ### 7. [WeekMate e-Connect](https://www.g2.com/products/weekmate-e-connect/reviews) Revolutionize workplace communication with WeekMate e-Connect—a cost-effective platform combining instant messaging, secure file sharing, peer collaboration, and voice + video calls. Stay connected in real time across devices with encrypted messaging, quick people search, visual comfort modes, and multi-channel support. Whether collaborating as a team or connecting one-to-one, WeekMate e-Connect ensures your business enjoys fast, reliable, and secure communication anytime, anywhere. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate WeekMate e-Connect?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Web Application:** 10.0/10 (Category avg: 9.0/10) - **Integrations:** 10.0/10 (Category avg: 8.4/10) - **File Sharing:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind WeekMate e-Connect?** - **Seller:** [Weekmate](https://www.g2.com/sellers/weekmate) - **Year Founded:** 2021 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/weekmate/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are WeekMate e-Connect's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) **Cons:** - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About WeekMate e-Connect? *AI-generated summary from verified user reviews* **Pros:** - Users find WeekMate e-Connect to be **easy to use** , enabling smooth coordination and efficient task updates. - Users value the **smooth communication** of WeekMate e-Connect, enhancing coordination between teams and improving project delivery. - Users rave about the **responsive customer support** of WeekMate e-Connect, making their experience seamless and efficient. - Users value the **easy integrations** of WeekMate e-Connect, making connectivity seamless and efficient. - Users appreciate the **smoother integrations** with email and task boards, enhancing team coordination and project delivery. **Cons:** - Users feel there are **limited customization options** for dashboards and notifications, hindering tailored project management. #### What Are Recent G2 Reviews of WeekMate e-Connect? **"[Helpful Tool for Client Projects and Team Collaboration](https://www.g2.com/survey_responses/weekmate-e-connect-review-11739968)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/weekmate-e-connect-review-11739968) --- **"[How do I use e-connect for my daily administrative work.](https://www.g2.com/survey_responses/weekmate-e-connect-review-11875512)"** **Rating:** 5.0/5.0 stars *— Mohammmad Shah A.* [Read full review](https://www.g2.com/survey_responses/weekmate-e-connect-review-11875512) --- ### 8. [Ava](https://www.g2.com/products/pentabay-software-ava/reviews) Messaging, autonomous AI agent, task tracking, automations, and live calls -- all in one platform. Built for AI coders who want zero project management overhead. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Ava?** - **Integrations:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Ava?** - **Seller:** [Pentabay Software](https://www.g2.com/sellers/pentabay-software) - **Year Founded:** 2018 - **HQ Location:** Oakville, CA - **LinkedIn® Page:** https://linkedin.com/company/35526097 (25 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 9. [convly](https://www.g2.com/products/convly/reviews) convly lets you manage Microsoft Teams messages directly from Slack. Stay focused in Slack while your clients or partners use Teams -\> no switching, no missed messages. convly supports DMs, group chats, meeting chats, images, files, user sync and more. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate convly?** - **Integrations:** 10.0/10 (Category avg: 8.4/10) - **File Sharing:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind convly?** - **Seller:** [convly](https://www.g2.com/sellers/convly) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/convly (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of convly? **"[No More Switching Between Slack and Teams](https://www.g2.com/survey_responses/convly-review-12982062)"** **Rating:** 5.0/5.0 stars *— Luis F.* [Read full review](https://www.g2.com/survey_responses/convly-review-12982062) --- ### 10. [Heycollab](https://www.g2.com/products/heycollab/reviews) Heycollab is a tool that helps you stay organized, manage tasks, and helps employees collaborate by empowering teams to work together. It's an all-in-one productivity management tool for teams & freelancers that combines collaboration with extensive features to help you manage resources and maintain visibility on projects. You can chat in real-time, share files, manage workflow, and keep your team organized. With Heycollab you can easily break down projects into tasks, set due dates, track team workloads & share files, & images with team members. Use one tool from day 1 to the Deadline to plan & organize projects, communicate & collaborate. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Heycollab?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Heycollab?** - **Seller:** [Heycollab](https://www.g2.com/sellers/heycollab) - **Year Founded:** 2017 - **HQ Location:** Las Vegas, US - **Twitter:** @Heycollab27 (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/heycollab/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of Heycollab? **"[HeyCollab has revolutionized our project management, making collaboration and productivity seamless!](https://www.g2.com/survey_responses/heycollab-review-8218786)"** **Rating:** 5.0/5.0 stars *— 🌎 Cynthia Ⓥ Cherise M.* [Read full review](https://www.g2.com/survey_responses/heycollab-review-8218786) --- **"[My review of Heycollab after a use of few days](https://www.g2.com/survey_responses/heycollab-review-10779796)"** **Rating:** 4.0/5.0 stars *— Vibhav B.* [Read full review](https://www.g2.com/survey_responses/heycollab-review-10779796) --- ### 11. [LetsDial](https://www.g2.com/products/letsdial/reviews) Let'sDial, an extraordinary mobile application that revolutionizes international calling. With its remarkable features, Let'sDial enables VoIP calls from blocked countries, seamless SMS receiving and sending, and offers virtual phone numbers from over 100 diverse nations. Experience unbeatable outbound calling rates to more than 200 countries and benefit from Let'sDial's exceptional verification services for social media platforms. Unlock a plethora of additional features and enjoy a cutting-edge communication experience. Let'sDial—where innovation meets connectivity. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind LetsDial?** - **Seller:** [Letsdial](https://www.g2.com/sellers/letsdial) - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/letsdial (12 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are LetsDial's Pros and Cons? **Pros:** - Communication (1 reviews) - Ease of Use (1 reviews) - Easy Connection (1 reviews) - User-Friendly (1 reviews) ### What Do G2 Reviewers Say About LetsDial? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy connectivity** of LetsDial, finding it user-friendly for seamless communication. - Users appreciate the **user-friendly interface** of LetsDial, finding it easy to connect with others effortlessly. - Users love the **easy connection** feature on LetsDial, enhancing their overall communication experience effortlessly. - Users appreciate the **user-friendly interface** of LetsDial, making it easy to connect with others effortlessly. #### What Are Recent G2 Reviews of LetsDial? **"[Good Expereince](https://www.g2.com/survey_responses/letsdial-review-11180854)"** **Rating:** 5.0/5.0 stars *— Tanya V.* [Read full review](https://www.g2.com/survey_responses/letsdial-review-11180854) --- ### 12. [#One](https://www.g2.com/products/dream-broker-ltd-one/reviews) #One is a secure communication software offering a range of features to simplify communications and boost productivity. #One combines video meetings and conferencing, chats, instant messaging and file sharing seamlessly into one, cyber secure software. #One enables your teams and external partners to connect and collaborate effortlessly anywhere, anytime. The software caters to businesses, organisations, and individuals seeking a European GDPR-compliant communication platform to secure their communication. Key features of #One: - Online meetings and video conferences — Arrange and host secure online meetings and video conferences for real-time communication and collaboration with colleagues and external partners. Share presentations and important documents and use meeting chat for providing relevant information in written format. - Team chat and instant messaging — Chat with teams with rich group discussions to stay connected and updated on important topics. Connect with colleague via personal one-to-one instant messaging. Keep discussions organized with intuitive replies and chat history. - Rooms — Organise communication with teams and external stakeholders in #One Rooms, designed for streamlined collaboration. Rooms allow users to arrange online meetings, video calls, chats, and document sharing in one place per topic or team, helping teams and project members to stay aligned. Benefits of using #One: - All-in-one communication software — #One eliminates the need to switch between multiple tools by integrating video meetings, video calls, chat, instant messaging, and file sharing into one central platform. - Enhanced collaboration with dedicated rooms — Supports virtual collaboration rooms for departments, projects, or client communication. Each room serves as a centralised hub for messaging, meetings, and document sharing keeping everyone aligned and informed. - Secure and private infrastructure — Hosted in Finland within the EU on Dream Broker’s own server infrastructure, #One is built for organisations that take information security and privacy seriously. #One is audited by third-party experts in order to safeguard users’ data. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate #One?** - **Web Application:** 10.0/10 (Category avg: 9.0/10) - **Integrations:** 10.0/10 (Category avg: 8.4/10) - **File Sharing:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind #One?** - **Seller:** [Dream Broker Ltd.](https://www.g2.com/sellers/dream-broker-ltd) - **Year Founded:** 2007 - **HQ Location:** Espoo, Finland, FI - **Twitter:** @DreamBrokerLtd (1,380 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dream-broker-oy/ (62 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of #One? **"[Excellent utility](https://www.g2.com/survey_responses/one-review-11168107)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/one-review-11168107) --- ### 13. [Woven](https://www.g2.com/products/woven-brands-woven/reviews) Woven empowers franchisors and franchisees to maximize unit economics at scale by digitally unifying the frontline workforce, connecting the management of people, operations and facilities in a single app. Brands and operators use Woven every day to enable team chat, announcements, file storage, location audits, schedule shifts and allow employees to drive the process, assign tasks, report and resolve maintenance issues, training through a learning management system (LMS), compliance & liability management, people management (with out-of-the-box integrations with all of the top HRIS/Payroll management systems) and so much more. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Woven?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Woven?** - **Seller:** [Woven Brands](https://www.g2.com/sellers/woven-brands) - **Year Founded:** 2017 - **HQ Location:** Indianapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/woventeam/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Mid-Market #### What Are Recent G2 Reviews of Woven? **"[Quick and easy scheduling, so you can spend time on what is most important.](https://www.g2.com/survey_responses/woven-review-7353686)"** **Rating:** 4.0/5.0 stars *— Shivam S.* [Read full review](https://www.g2.com/survey_responses/woven-review-7353686) --- **"[Save time and be productive by utilizing meeting using calenders then its a one stop solution](https://www.g2.com/survey_responses/woven-review-7362241)"** **Rating:** 5.0/5.0 stars *— Sourab M.* [Read full review](https://www.g2.com/survey_responses/woven-review-7362241) --- ### 14. [YouLinc Connect](https://www.g2.com/products/youlinc-connect/reviews) YouLinc is a human-first digital connection agency that specializes in helping professionals generate leads, build referral partnerships, and grow their business through authentic outreach. The agency offers services such as automated marketing, LinkedIn marketing, and online lead generation. Additionally, YouLinc provides content solutions to enhance personal branding and engage potential clients. Their primary clients include businesses and professionals looking to drive revenue and expand their network. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate YouLinc Connect?** - **Integrations:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind YouLinc Connect?** - **Seller:** [YouLinc](https://www.g2.com/sellers/youlinc) - **Year Founded:** 2021 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/youlinc/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 15. [Chatplace](https://www.g2.com/products/chatplace/reviews) ChatPlace.io is a SaaS platform for social media and messaging app marketing designed for bloggers, businesses, and marketers, combining AI agents, chatbots, and content creation tools **Who Is the Company Behind Chatplace?** - **Seller:** [ChatPlace](https://www.g2.com/sellers/chatplace) - **Year Founded:** 2021 - **HQ Location:** Lisbon, PT - **LinkedIn® Page:** https://www.linkedin.com/company/chatplace/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 16. [Grupo Chat](https://www.g2.com/products/grupo-chat/reviews) Chat That Converts – Launch a Chatroom Platform That Turns Any Website into a Thriving Community, Driving Engagement and Cash. Featuring group chats, one-to-one chats, video and audio chats, and AI—all in one powerful platform. **Who Is the Company Behind Grupo Chat?** - **Seller:** [Grupo Chat](https://www.g2.com/sellers/grupo-chat) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 17. [M360](https://www.g2.com/products/m360/reviews) M360 is an end-to-end marketing solution for shopping centers that streamlines multi-channel marketing execution, delivers personalized messages to shoppers at the most influential moments, and provides user-friendly reporting on KPIs that matter. With M360, shopping centers can build more complete shopper profiles, manage off-property and proximity-based text and email messaging, create automated messaging workflows, and view results in real time – all from a single platform. **Average Rating:** 4.7/5.0 **Total Reviews:** 22 **How Do G2 Users Rate M360?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) **Who Is the Company Behind M360?** - **Seller:** [Pocketstop](https://www.g2.com/sellers/pocketstop) - **Year Founded:** 2006 - **HQ Location:** Dallas, TX - **Twitter:** @Pocketstop (794 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/387560/ (11 employees on LinkedIn®) - **Phone:** 877-840-2444 **Who Uses This Product?** - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 61% Small-Business, 30% Mid-Market #### What Are Recent G2 Reviews of M360? **"[The perfect solution to managing a large marketing program!](https://www.g2.com/survey_responses/m360-review-5082645)"** **Rating:** 4.5/5.0 stars *— Casey M.* [Read full review](https://www.g2.com/survey_responses/m360-review-5082645) --- **"[Best tool for marketing!](https://www.g2.com/survey_responses/m360-review-6780536)"** **Rating:** 5.0/5.0 stars *— RISHABH S.* [Read full review](https://www.g2.com/survey_responses/m360-review-6780536) --- #### What Are G2 Users Discussing About M360? - [What is M360 used for?](https://www.g2.com/discussions/what-is-m360-used-for) ### 18. [Sakari](https://www.g2.com/products/sakari/reviews) All your business texting needs. One easy platform. Sakari is a global communication hub built for sales, marketing, and customer success teams who rely on SMS and MMS to drive real growth and engagement. With Sakari, your team can manage both two-way SMS conversations and 1:many bulk messaging campaigns all from the same platform — no more tech-stack swapping, whether you're closing a deal, running a territory-specific blast, nurturing new customers, or launching a full-scale marketing campaign across the globe. • Reach customers in 190+ countries with local numbers you can buy in minutes, plus compliance support for wherever you're sending. • Flexible phone numbers: Buy new, import an existing number, or enable texting with your office number! • Transparent plans & pricing starting as low as $25/month — no setup fees, no contracts, and no hidden carrier fees or surprise charges (taxes excluded, vary by jurisdiction) • Native integrations with HubSpot, Pipedrive, ActiveCampaign, Aircall, Slack, and Zapier, plus 1,000+ more — built to work seamlessly with your CRM, or as a powerful standalone solution Need more firepower? Sakari offers custom Enterprise contracts tailored to your growth needs. Ready to add SMS to your marketing stack? Start your free trial → https://sakari.io/ **Average Rating:** 4.4/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Sakari?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Sakari?** - **Seller:** [Sakari](https://www.g2.com/sellers/sakari) - **Company Website:** https://sakari.io - **Year Founded:** 2017 - **HQ Location:** San Francisco, CA - **Twitter:** @sakari (2,656 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sakari.io/ (44 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Sakari's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Integrations (2 reviews) - CRM Integration (1 reviews) - Customer Support (1 reviews) - Ease of Understanding (1 reviews) **Cons:** - Contact Management (1 reviews) - Delays (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Limited Templates (1 reviews) ### What Do G2 Reviewers Say About Sakari? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Sakari, thanks to its friendly interface and seamless integrations. - Users appreciate the **seamless integrations** of Sakari with existing tools, enhancing workflow and communication efficiency. - Users value the **CRM integration** capability of Sakari, enhancing their workflow and efficiency. - Users praise Sakari's **outstanding customer support** , highlighting responsive and knowledgeable assistance that enhances their overall experience. - Users value the **ease of understanding** offered by Sakari's comprehensive guide that covers all system steps. **Cons:** - Users find the **restrictive contact grouping** frustrating, as it complicates managing contacts across different groups. - Users experience **delays** due to texts being sent to contact owners rather than the original sender, complicating communication. - Users experience a **slight learning curve** initially, but find Sakari to be effective after adjustment. - Users find the **limited customization** options for templates to be a drawback, impacting their overall experience with Sakari. - Users note a **limited variety of templates** , wishing for more customization options to enhance their experience. #### What Are Recent G2 Reviews of Sakari? **"[Seamless CRM Integration That Keeps Us Connected](https://www.g2.com/survey_responses/sakari-review-12400631)"** **Rating:** 4.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/sakari-review-12400631) --- **"[Seamless Integrations and Outstanding Support Make Sakari a Standout](https://www.g2.com/survey_responses/sakari-review-11932974)"** **Rating:** 4.5/5.0 stars *— Verified User in Commercial Real Estate* [Read full review](https://www.g2.com/survey_responses/sakari-review-11932974) --- #### What Are G2 Users Discussing About Sakari? - [Is Sakari io free?](https://www.g2.com/discussions/sakari-is-sakari-io-free) - 1 comment - [Is Sakari io free?](https://www.g2.com/discussions/is-sakari-io-free) - [How long is Sakari free trial?](https://www.g2.com/discussions/how-long-is-sakari-free-trial) - 1 comment, 1 upvote - [How do you use Sakari?](https://www.g2.com/discussions/how-do-you-use-sakari) - [What is Sakari?](https://www.g2.com/discussions/what-is-sakari) ### 19. [Sideline](https://www.g2.com/products/pinger-com-sideline/reviews) Sideline is an app that puts a reliable 2nd number on the phone you already have. **Average Rating:** 4.5/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Sideline?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Sideline?** - **Seller:** [Pinger](https://www.g2.com/sellers/pinger) - **Year Founded:** 2005 - **HQ Location:** San Jose, CA - **Twitter:** @pinger (10,950 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/167594/ (112 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Sideline's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Helpful (1 reviews) ### What Do G2 Reviewers Say About Sideline? *AI-generated summary from verified user reviews* **Pros:** - Users love Sideline for its **excellent customer support** , helping them manage calls without sharing personal numbers. - Users appreciate the **privacy features** of Sideline, allowing them to maintain personal number confidentiality while managing business calls. #### What Are Recent G2 Reviews of Sideline? **"[Very useful. A+](https://www.g2.com/survey_responses/sideline-review-9755569)"** **Rating:** 4.0/5.0 stars *— Joseph M.* [Read full review](https://www.g2.com/survey_responses/sideline-review-9755569) --- **"[This is a great tool to have!](https://www.g2.com/survey_responses/sideline-review-11243246)"** **Rating:** 5.0/5.0 stars *— Lisa S.* [Read full review](https://www.g2.com/survey_responses/sideline-review-11243246) --- ## What Is Business Instant Messaging Software? [Internal Communications Software](https://www.g2.com/categories/internal-communications) ## What Software Categories Are Similar to Business Instant Messaging Software? - [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) - [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) - [Employee Communications Software](https://www.g2.com/categories/employee-communications) --- ## How Do You Choose the Right Business Instant Messaging Software? ### What You Should Know About Business Instant Messaging Software ### What is Business Instant Messaging Software? Business instant messaging software provide users with instant messaging platforms that allow direct and group messaging capabilities within an organization. These tools aim to facilitate quick conversations between team members. Business messaging tools make communicating with coworkers as easy as chatting with friends on social media or via text. Most business instant messaging options include emoji and GIF capability to promote authentic and natural conversation within the workplace. Key Benefits of Business Instant Messaging Software - Offer instant communication capability between team members - Allow teams to connect regardless of location - Make messages easily searchable - Provide a less formal virtual space for team communication - Connect an organization horizontally and vertically ### Why Use Business Instant Messaging Software? Most modern businesses leverage some type of business instant messaging software. They provide a cornucopia of benefits, making them a mainstay of the modern software stack. **Rapid —** Business messaging tools support employees by bringing instant messaging to a workforce. Teams can rapidly communicate with one another, facilitating collaboration between remote employees, across teams, or across offices. **Informal —** Email etiquette is notoriously difficult to master and can feel unnecessarily formal for simple questions. Business messaging tools allow teams to toss out overly professional decorum and focus on content over etiquette. **Mobile —** All competitive business instant messaging products tout a robust, intuitive mobile application to pair with their desktop offering. Today, business requires people to reachable to support their peers at all times. Business instant messaging platforms are easy to use at work and on the go. **Adoptable —** Instant messaging feels natural for most users at this point. Millennials now constitute the bulk of the workforce, and business instant messaging software is a natural step for this generation. Adoption rates are high since business messengers feel familiar. ### Who Uses Business Instant Messaging Software? Organizations across industries use business instant messengers to connect their employees. The software equips users with a quick, streamlined method of communicating with peers for all topics These platforms provide a time-effective alternative to passive mediums such as email or intrusive in-person meetings. The benefits provided by business instant messaging software are useful to businesses of any size—from three people to 3,000 people. Whether coordinating shifts in a university’s psychology lab or meetings in a Fortune 500 company, efficient communication is paramount. ### Kinds of Business Instant Messaging Software **Stand-alone —** Many business instant messengers are stand-alone products integrations. Dedicated business instant messaging tools sometimes provide additional features like video conferencing, limited VoIP capability, and employee directories to create a comprehensive communication hub. **Embedded —** Instant messaging might come as an additional feature in other types of software or larger collaboration suites. Business instant messaging functionality is often found in [employee intranet software](https://www.g2.com/categories/employee-intranet), [employee engagement software](https://www.g2.com/categories/employee-engagement), or virtual workspaces. Other types of communication software, like [video conferencing software](https://www.g2.com/categories/video-conferencing), can also provide instant messaging. **Industry-specific —** Some business instant messengers are built for specific industries with their unique needs in mind. For example, business instant messaging tools for manufacturing and field service will often include [push-to-talk (PTT) software](https://www.g2.com/categories/push-to-talk-ptt) built in so remote employees have multiple instant communication channels. There are also [clinical communication and collaboration platforms](https://www.g2.com/categories/clinical-communication-and-collaboration) and [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) built specifically for health care organizations. These platforms take patient confidentiality into consideration. Some popular, generalized business messengers have started to create industry-specific solutions or build compliance into their product so they’re available for specific industries. ### Business Instant Messaging Software Features Business instant messaging software share a few basic features across all products. As the space continues to become more competitive, some vendors have added additional communication and productivity features to help their product stand out. **Instant messaging —** Instant, direct messaging is the main feature of business messenger applications. Users can instantly send direct or group messages. Depending on the administrator’s permissions, additional groups can be made by users or administrators. **Status updates —** Users can leave a status attached to their profile to indicate their availability. **Activity feed —** An activity feed is available to update users on new direct messages sent to them or new messages in groups. The feed will sometimes present replies to posts made by the user. **Notifications —** Business messaging tools provide notifications when a user receives a direct message or a message is posted in a group. Additionally, users can turn notifications off or set certain permissions for notifications. **Emojis —** Business messaging apps will often come loaded with emojis. Some applications even allow users to create their own. **Search —** A search bar enables users to use keywords to easily find old messages. **File sharing —** One of the main benefits of business messaging is the ability to easily and quickly share files and documents. Users can send links to documents hosted in the cloud or attach files saved on a desktop. Some tools even integrate with file repositories for streamlined file sharing. **Surveys and polls —** Business messengers often provide simple survey and polling features allowing users to rapidly make decisions within the app. #### Additional Business Instant Messaging Features **Conferencing —** There has been increased effort to include audio and video conferencing functionality within business instant messaging products. When users can quickly move between text-based and audio-based communications, problems are resolved and questions are answered more efficiently. **Knowledge base integration —** Some knowledge management tools serve as connectors between business instant messaging apps and knowledge bases. This type of integration attaches questions to answers then sends both to a searchable knowledge base. **Automatic translation —** Some business messaging applications can automatically translate messages from one language into another via [machine translation software](https://www.g2.com/categories/machine-translation). **Screen sharing —** Business messengers with video conferencing capability often allow screen sharing between conference participants. **AI assistants —** AI assistants are sometimes included in business messaging apps. They guide users to behaviors based on the messages they’ve sent. For example, if a user types to another that they need to meet at a certain date or time, an embedded AI assistant can open a prompt for the user to add an event to their calendar. ### Trends Related to Business Instant Messaging Software **Addition of conferencing features —** Traditionally, businesses relied on one tool for instant messaging and another for video and audio conferencing. This was beneficial since conferencing often includes external entities without access to internal tools. However, more businesses are recognizing the benefits of video conferencing and VoIP for internal use cases. It’s inconvenient for users having a conversation in one application to move to another, even if it would be a more fruitful exchange if they did so. Subsequently, more businesses are looking for instant messaging tools that provide avenues for voice and video conferencing. More business messengers include video conferencing and VoIP capability in their offering, albeit not the best of breed since they’re not the main feature of the product. This may change as more vendors prioritize audio and video conferencing within their products. ### Potential Issues with Business Instant Messaging Software **Contextual inappropriateness —** The convenience of instant messaging in the workplace is often a boon. As useful as business instant messaging software is, it is not always the most efficient or appropriate channel for certain situations. Problems can arise when individuals haven’t created clear distinctions for when it is appropriate to use a business messenger over email or another communication channel. While one-line emails could easily be relayed in an instant messenger, long-form messages with potential external participants aren’t appropriate on a business instant messaging platform. This potential problem can be avoided with the implementation of clear guidelines identifying which communication channels should be used in a given situation. Businesses and organizations should include these guidelines in their onboarding and training process and make them available in a knowledge base for reference. Individuals who don’t use the appropriate channels should be gently reminded to break these habits. ### Software and Services Related to Business Instant Messaging Software [**Productivity bots**](https://www.g2.com/categories/productivity-bots) **—** There are productivity bots built for specific instant messaging software to extend their functionality. Productivity bots can serve as AI assistants if a product doesn’t have one embedded, or provide helpful features that aren’t otherwise available to users on the native platform. For example, productivity bots can add polls or surveys to products that don’t offer them natively, or connect the app to other tools. [**Employee intranet**](https://www.g2.com/categories/employee-intranet) **—** Some employee intranet solutions provide a business instant messaging tool within their product. If one isn’t provided, products often integrate with other popular business messaging options to fill this gap. Users benefit from having instant messaging tools deployed within their intranet since the intranet can serve as a consolidated collaboration and communication suite.