Best Bot Platforms - Page 9

DRUID AI is a platform for building Generative AI-powered virtual agents and Conversational Business Applications (CBAs). It transforms enterprise interactions using advanced Generative AI, NLP/NLU, and data processing. CBAs combine a conversational AI layer, automation capabilities, and connectivity to enterprise systems and RPA technology. DRUID's Conductor complements Conversational Business Applications and unifies multiple AI agents into a single, intelligent system for consistent, context-aware interactions across various business areas. The platform integrates with enterprise systems via APIs and pre-built connectors, enhancing process efficiency through conversational automation. Trusted by 250+ enterprises globally with a strong partner network, DRUID provides innovative AI-driven tools that seamlessly integrate with major LLMs. With extensive features and versatile deployment options (cloud, hybrid, on-premises), it empowers enterprises to leverage AI-powered conversational interfaces and automation across operations.

EnableX Dialogs Cloud is a next-generation Conversational AI platform that transforms customer engagement with intelligent, personalised, and dynamic omnichannel interactions. Seamlessly integrating AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist, our platform enables businesses to deliver tailored experiences across websites, apps, and popular messaging and social channels, including WhatsApp, Instagram, and Facebook Messenger. Powered by Large Language Models and advanced AI, it delivers human-like, generative responses that foster meaningful connections.  At the core of Dialogs Cloud is the perfect synergy between AI bots and human expertise. Our comprehensive suite of solutions ensures businesses can engage customers seamlessly at every stage of their journey. AI-driven bots efficiently handle routine inquiries, while complex issues are smoothly handed over to live agents via voice or video calls with full conversational context. AI Agent Assist further enhances interactions by providing agents with real-time insights and suggested responses, enabling them to offer high-impact, empathetic support. With EnableX Dialogs Cloud, businesses can elevate customer interactions by making them smarter, more efficient, and more engaging at every touchpoint.

Enterprise Bot Manager (EBM) is a platform that gives you the tools and operating model required to effectively manage, monitor and scale chatbot programs With EBM, you can now seamlessly scale beyond proof of concepts to fully production-ready, where the likes of Dialogflow or Watson you would face huge difficulty. Our platform sits on top of NLU providers, such as Dialogflow & IBM Watson Assistant, to introduce the features required to orchestrate multiple bots across your business. EBM also provides the tools needed to scale and manage bots in an enterprise environment, such as version control, deployment management, analytics and improved content management.

GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers.

Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs).

Humley Studio is a powerful SaaS platform that empowers businesses and users to autonomously build, deploy, and manage cutting-edge AI-powered Assistants, delivering exceptional customer experiences while optimizing valuable time and resources. Our suite of robust tools includes state-of-the-art generative AI and GPT models, enabling automatic creation and review of Q&As based on existing knowledge sources. With our intuitive Easy Q&A editors, versatile Flow builder, and templated integrations into leading business systems and technology solutions, designing personalized and efficient conversational experiences has never been easier. What sets us apart is our commitment to providing a no-code approach to Conversational AI, making it accessible for businesses of all sizes to harness the potential of AI-driven customer service without complexities. We believe in empowering our customers to orchestrate AI safely and seamlessly, integrating our Assistants into a wide range of AI providers, including our own to control their output. Forward-thinking businesses from all industries trust Humley to transform their user interactions and enhance overall efficiency. Whether you are a growing start-up or an established enterprise, Humley is here to revolutionize your customer service journey.

Ivy & Ocelot from Gravyty is an AI-powered student engagement platform that helps higher education institutions deliver personalized, proactive, and compliant student support -- across every stage of the student lifecycle. It unifies decades of proven AI innovation from Ivy.ai and Ocelot into a single unified platform that connects students, staff, and systems in one seamless experience. The Ivy & Ocelot unified platform enables colleges and universities to engage students through their preferred channels -- chat, SMS, WhatsApp, voice, email, and social media -- while maintaining institutional compliance and accessibility standards. The platform combines generative, retrieval and human-centered AI to deliver accurate, multilingual, and context-aware responses in real-time. Institutions such as Purdue University Northwest and Penn State University have achieved measurable results -- reducing call volume by up to 87%, increasing student satisfaction to 99%, and generating more than $3M in tuition-related ROI through improved enrollment and retention outcomes. Key capabilities include: - 24/7, multilingual AI support across web, chat, SMS, WhatsApp, telephony, and email - 30+ pre-built integrations with leading SIS, CRM, LMS, and IT systems (e.g., Banner, Salesforce, Canvas) - Institution-specific content auto-updated daily - Source-traceable, compliant responses (FERPA, SOC2, HIPAA, GDPR) - Analytics and engagement dashboards to identify gaps and patterns - Configurable virtual and live assistants for departmental workflows - Dedicated onboarding, training, and client success support Built specifically for higher education institutions, Ivy & Ocelot from Gravyty transforms how colleges and universities communicate, engage, and retain students -- creating connected, scalable experiences that meet modern student expectations.

Kaily.ai is your conversational AI agent, designed to work like a teammate, not just a chatbot. Businesses of all sizes use Kaily to deliver personalized, interactive experiences through natural language conversations across websites, apps, WhatsApp, email, and voice. Powered by advanced language models like GPT-4o, Claude, Gemini, and Llama, Kaily understands intent, responds in context, and guides users through tasks in a chat window. From resolving support issues to capturing leads and scheduling meetings, Kaily makes conversations feel seamless and human-like while helping teams handle more with less effort. What Kaily can do Automate and support key customer journeys, including: - Lead capture and qualification - Demo and meeting scheduling - Multilingual customer support - Order tracking and status updates - FAQ and knowledge base assistance Why teams choose Kaily - Omnichannel conversations: Engage on web, mobile, WhatsApp, email, and more. - Smooth agent handover: AI assists on initial queries with seamless human takeover when needed. - Custom workflows: Automate everyday processes like ticketing, order lookups, and appointment booking. - Code-free customization: Configure Kaily’s personality, flows, and styling without writing code. - Powerful integrations: Connect with CRMs, e-commerce platforms, helpdesks, and calendars. - Enterprise-ready: GDPR, SOC 2, ISO 27001 certified, role-based access, and dedicated support. - Industry-specific models: Retail and e-commerce, education, healthcare, finance, travel, and more. The benefits - Provide instant, personalized assistance in natural conversations 24/7. - Engage customers in chat, voice, and video for a complete experience. - Proactively engage visitors and convert them into customers. - Automate repetitive queries to free up your team. - Gain insights from chat data to improve engagement. - Scale customer interactions without scaling costs.

MonoSay is an analytics and data platform for bot creators.

Octane AI is an easy way to create a bot and engage your customers and audience via messaging.

Oracle Intelligent Bots quickly build simple chatbots and advanced digital assistants that let customers engage in natural conversations with the business.

Steamship is a platform for building AI Agents. It’s designed to be simple to use, but powerful enough to build complex Agents. Our SDK enables you to build Agents in Python, and our CLI makes it easy to deploy them to the cloud.

Boost Engagement 3X with SuperGrowth AI offers AI-powered bots that can be embedded to enhance user interaction.

A more connected, engaged and efficient working world starts here. The Bot Platform is an easy to use software tool that empowers HR and Comms Teams to supercharge the way they work using bots, automation and AI. Easily create your own bots and connect them to the Communication Channels your staff are using - whether that be Microsoft Teams, Slack, Workplace from Meta and many others - in a trusted, secure and scalable environment. Create solutions that solve your key business challenges - from employee onboarding, knowledge sharing and news broadcasting through to learning and development, frontline incident reporting and compliance. Integrate with thousands of third party tools and HRIS services. Get in touch and we’ll have you set up for success in no time!

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