Chatfuel
One solution for engagement and sales in private medicine and wellness. Chatfuel is an AI-native operating system for private healthcare and wellness SMBs. It helps service teams shift from manual engagement to scalable revenue growth by reimagining the entire sales cycle. Trained on over 150 billion customer conversations, Chatfuel empowers more than 18,000 businesses to automate and optimize their sales process - from first lead to loyal customer -in as little as 30 seconds. In clinics and wellness centers, a multistage sales process often demands the business owner’s constant involvement, increasing the risk of client drop-off. Chatfuel solves this with a plug-and-play AI agent that captures leads directly from Instagram, Facebook, WhatsApp, and TikTok campaigns, qualifies them, schedules appointments, sends reminders, and manages follow-ups - all automatically. Official Partner of Meta.
Average Rating: 4.4/5.0
Total Reviews: 43
How Do G2 Users Rate Chatfuel?
- Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
- Ease of Use: 9.0/10 (Category avg: 8.8/10)
- Quality of Support: 8.4/10 (Category avg: 8.7/10)
Who Is the Company Behind Chatfuel?
- Seller: Chatfuel Ai
- Year Founded: 2015
- HQ Location: San Francisco, CA
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Twitter: @chatfuel
25,115 Twitter followers -
LinkedIn® Page: www.linkedin.com
42 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Marketing and Advertising, Information Technology and Services
- Company Size: 84% Small, 13% Medium
What Do G2 Reviewers Say About Chatfuel?
AI-generated summary from verified user reviews
Pros
- Users find Chatfuel to be affordable, offering great value for efficient automation in small business communications.
- Users appreciate the automation capabilities of Chatfuel, simplifying customer interactions and saving time efficiently.
- Users find Chatfuel extremely easy to use, allowing for simple setup and minimal adjustments over time.
- Users find Chatfuel's easy creation process beneficial, simplifying automated conversations for their small businesses.
- Users value the easy setup of Chatfuel, making it simple to automate customer interactions effortlessly.
Cons
- Users are frustrated with Chatfuel's expensive pricing, as costs rise unexpectedly with increased subscriber counts.
- Users experience poor customer support, feeling disregarded and unsupported when addressing billing issues with Chatfuel.
What Are Recent G2 Reviews of Chatfuel?
"Perfect way to create a chatbot !"
Rating: 4.5/5.0 stars
— Guillaume G.
"Best Chatbot Development Platform"
Rating: 5.0/5.0 stars
— SAHIL Y.
What Are G2 Users Discussing About Chatfuel?
- Is Chatfuel only for facebook?
- Is Chatfuel a software? - 1 comment
- What are the features of chatbot? - 2 comments
- What is Chatfuel used for? - 1 comment
