YCloud Reviews & Product Details

YCloud is a leading WhatsApp business service provider, dedicated to helping businesses grow their businesses by leveraging WhatsApp, the world's most popular social app. Our core strength lies in our deep integration with WhatsApp. Through the products and services provided on the YCloud platform, you can fully utilize the widespread use and high level of engagement of WhatsApp to deliver personalized marketing, sales, and customer support to consumers. Headquartered in Singapore, we are a global enterprise covering over 100 countries and regions, providing multi-language services and support. Whether you are a small or large business, we are eager to listen to your voice and provide you with flexible solutions and personalized services. We also have a dynamic team that believes that the best way to build sustained relationships is through positive and effective interaction, and we are committed to creating the best products possible, growing together with our clients. Helping business owners establish real connections with consumers and achieve business success.

Seller

YCloud

Languages Supported

English, Chinese (Simplified)

Product Description

YCloud was built for developers like you, we made our powerful APIs to enable you to send, receive and track your business communications effortlessly and deploy your ideas into reality with just a few lines of code.

Overview by

jiacheo wu (云片网架构师)

Pricing

Pricing provided by YCloud.

Free

Growth

Starting at $39.00

Per Month

View More Pricing Information

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YCloud Media

YCloud Demo - Market, Sell & Support with YCloud Bot & CRM platform

YCloud offers a comprehensive WhatsApp business solution that empowers companies to market, accelerate sales, and provide superior customer support on WhatsApp."

Throughout the entire marketing process, we offer a range of marketing tools that are ready to use. Our platform helps you reach the right audience at the right time with targeted messages.

No coding required. Quickly create bots for personalized marketing and 24/7 customer service using visual flow canvases or pre-built templates. It's ready to use out of the box.

With our marketing automation tools Journey, you can enhance customer conversion rates and revenue around the clock. Ensure that every customer interaction adds value, anytime, anywhere.Boost Conversions and Revenue

YCloud Inbox is a user-friendly WhatsApp-based customer service desk that offers online conversations, customer management, and statistical analysis

Our Customer Data Management Platform provides real-time dynamic data that helps businesses to better understand their customers and create personalized experiences based on their unique attributes

YCloud Reviews (11)

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Enrique M.

Propietario

12/10/2025

"Simplicity and Efficiency in WhatsApp Business Management"

4.5/5

What do you like best about YCloud?

Above all, I like the simplicity and ease of use of YCloud. I value the possibility of the coexistence of WhatsApp, which I find much more intuitive and easier to use than through Meta's page. Also, the initial setup was super fast, it only took me 5 minutes and went very well. Review collected by and hosted on G2.com.

What do you dislike about YCloud?

I think the inbox section could be improved to make it visually more appealing and easier to work with data continuously. Review collected by and hosted on G2.com.

Cristian C.

Administrador

Small-Business (50 or fewer emp.)

9/29/2025

"Reliable AI-powered cloud platform for business efficiency"

5/5

What do you like best about YCloud?

YCloud is very intuitive and makes managing cloud resources and data much simpler. I particularly value its ease of use, clear interface, and quick deployment options. It allows me to focus on projects rather than spending time on technical setup or troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about YCloud?

While YCloud performs well for most tasks, it could benefit from more advanced customization options and deeper integrations with other business tools. Enhancements here would increase flexibility for complex enterprise environments. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

4/8/2025

"Operation manager of the company, mainly responsible for the operation of the independent website"

5/5

What do you like best about YCloud?

An Outstanding WhatsApp-Based Platform for Business Growth Review collected by and hosted on G2.com.

What do you dislike about YCloud?

I hope to see more advanced analytics and reporting features in future updates Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

1/26/2025

"YCloud - simple, straight to the point WhatsApp ChatBots!"

5/5

What do you like best about YCloud?

YCloud was one of my top three favourite WhatsApp Business API service providers. Their setup process went as smooth as butter and setting up a useful chatbot for the business was a breeze! Highly recommended for any company who needs to leverage WhatsApp for business conversations! Review collected by and hosted on G2.com.

What do you dislike about YCloud?

So far nothing to complain about, thanks! Review collected by and hosted on G2.com.

Aegean L.

Senior Production Manager

Small-Business (50 or fewer emp.)

10/15/2024

"WhatsApp Business API BSP"

4.5/5

What do you like best about YCloud?

seamless speaking and update new features:inbox Review collected by and hosted on G2.com.

What do you dislike about YCloud?

disaster defence especially in cloud service Review collected by and hosted on G2.com.

cai q.

Small-Business (50 or fewer emp.)

5/25/2023

"Growth Tool is fantastic overall"

5/5

What do you like best about YCloud?

The Growth Tool simplifies customer communication by providing real-time WhatsApp services. I love how easy it is for customers to reach us by simply scanning a QR code or clicking a link. Review collected by and hosted on G2.com.

What do you dislike about YCloud?

While the Growth Tool is fantastic overall, no shortcomings have been found. Review collected by and hosted on G2.com.

Danielle Z.

Small-Business (50 or fewer emp.)

5/17/2023

"YCloud Makes Our Business Communications Much Easier!"

5/5

What do you like best about YCloud?

YCloud platform integrates a ready-made solution to quickly send one-time passwords through multiple channels like SMS, WhatsApp, Email, and Voice to verify user identity worldwide. Review collected by and hosted on G2.com.

What do you dislike about YCloud?

The experience of using YCloud is excellent! I look forward to experiencing more products provided by YCloud. Review collected by and hosted on G2.com.

li s.

Mid-Market (51-1000 emp.)

5/17/2023

"nice product and easy to start"

4.5/5

What do you like best about YCloud?

I can use sms, whatsapp api to send message, and verify api can help me know the real register statistic. Review collected by and hosted on G2.com.

What do you dislike about YCloud?

The error message is not detailed enough, it is too simple. But the customer service made up for it, so the experience is still great. Review collected by and hosted on G2.com.

Sarrie L.

Small-Business (50 or fewer emp.)

5/28/2023

"Detailed analytics and insights of campaigns"

5/5

What do you like best about YCloud?

They have detailed analytics and insights to measure the effectiveness of our messaging campaigns. Review collected by and hosted on G2.com.

What do you dislike about YCloud?

At present, campaign supports text messages and whatsapp, but the supported channels are not enough Review collected by and hosted on G2.com.

mei w.

Small-Business (50 or fewer emp.)

5/5/2023

"Using Inbox helped us grow our business by about 10 times."

5/5

What do you like best about YCloud?

YCloud Inbox is a customer service desk that offers online conversations, customer management, and statistical analysis to help improve team efficiency and customer satisfaction.Using Inbox helped us grow our business by about 10 times. Review collected by and hosted on G2.com.

What do you dislike about YCloud?

So far I haven't found a bad place, whatsapp is very cheap Review collected by and hosted on G2.com.