Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal.
Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity.
A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel.
Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries.
For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM.
Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.
Average Rating: 4.7/5.0
Total Reviews: 119
Who Is the Company Behind Salesmate?
-
Seller: Salesmate
-
Company Website:
-
Year Founded: 2016
-
HQ Location: Charlotte, NC
-
Twitter: @SalesmateIO
2,114 Twitter followers
-
LinkedIn® Page: www.linkedin.com
29 employees on LinkedIn®
Who Uses This Product?
-
Who Uses This: Owner
-
Top Industries: Marketing and Advertising, Computer Software
-
Company Size: 74% Small, 14% Medium
What Do G2 Reviewers Say About Salesmate?
AI-generated summary from verified user reviews
Pros
- Users commend the quick and helpful customer support from Salesmate, ensuring a seamless experience with the software.
- Users highlight the ease of use of Salesmate, making it an intuitive choice for managing sales processes.
- Users love the super clean interface and exceptional customer care of Salesmate, making it highly recommended.
- Users appreciate the ease of use and excellent support from Salesmate, enhancing their efficiency and confidence with leads.
- Users love the intuitive user interface of Salesmate, making workflow creation and management straightforward and efficient.
Cons
- Users find integration issues with Salesmate, particularly with workflow automation and email marketing, frustrating and less effective.
- Users find the limited features of Salesmate challenging, especially in advanced configurations and integrations.
- Users find missing features such as limited user access and slow mobile functionality are disappointing for overall usability.
- Users note a challenging learning curve for advanced configurations, requiring technical support for effective setup and management.
- Users find Salesmate not intuitive, requiring technical support for advanced configurations and clearer user guidance.
What Are G2 Users Discussing About Salesmate?
