HCL BigFix AEX Reviews & Product Details

I have used this ai assistent for some of my work where I have to Schedule meetings so it Helped me to schedule and manage meetings and appointments.I have to get the answers related to hr and other professional terms so it also helped me with that and resolves my queries. I have to track my expences and rightly manage them so i used this assiistent and it gave me right way to manage my money and track down the over expences.its solutions integration is also very good and helpful.Overall It helps me on many factors such as Software Installations, Automating the creation of reports,Meeting Scheduling etc.So It is easily to implement and get the customer support of it is also very easy and fast to solve any problem you are facing .I have used this assistent frequently with the previous month and found out usefull in many factors . Review collected by and hosted on G2.com.

there are a few areas that could be improved. Occasionally, I found that the assistent struggles with understanding very specific or complex queries which is not described enough . Additionally, there were a few times when the syncing with certain software systems took longer time. Review collected by and hosted on G2.com.

HCL BigFix AEX excels in its automated endpoint management, providing real-time visibility and fast patching across devices. Its scalability and compliance features are robust, ensuring security across large infrastructures with minimal manual intervention. Review collected by and hosted on G2.com.

HCL BigFix AEX can be hard to set up and learn. The interface isn't very user-friendly, and it can get slow with large deployments. Review collected by and hosted on G2.com.

Tool is customizable as it is user friendly. Review collected by and hosted on G2.com.

There is nothing that has been disliked. Review collected by and hosted on G2.com.

Uses NLP

Gen AI

Implementation is excellent

Reliable Review collected by and hosted on G2.com.

Slowness of different channels

Integration Review collected by and hosted on G2.com.

I got fascinated with this AI-based virtual assistance which delivers enormous features. It elevates the user experience with its intuitive form of responses with multi-lingual options. Review collected by and hosted on G2.com.

Nothing much to be honest, I had a wonderful experience working with this AI-based virtual assistant. It solves a lot of ops problems and helped us to take decision quickly with its super-advanced analytics. Review collected by and hosted on G2.com.

Enterprise-grade security and Dynamic customer provisioning Review collected by and hosted on G2.com.

As of now nothing. But would love to know more. Review collected by and hosted on G2.com.

Emotional connection, tailored responses Review collected by and hosted on G2.com.

Would know more with usage. Would like to experience Review collected by and hosted on G2.com.

The assistant analyses the way our customer navigate through our website and helps customers with easy solutions Review collected by and hosted on G2.com.

Nothing for now. Still have to fully use the product Review collected by and hosted on G2.com.

It's easy to use, is responsive and intelligent. Review collected by and hosted on G2.com.

Certain keywords aren't recognized by Lucy. Review collected by and hosted on G2.com.

It creates more leads towards our product offerings Review collected by and hosted on G2.com.

There should be quick response actions and should have more inbuilt integration capabilities like marketo, zoom , calendar integration with Google i would like this to be a full package with all integration which are commonly used to meet customers Review collected by and hosted on G2.com.