Customer Service Discussions
All Customer Service Discussions
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Lately, I’ve been realizing how much of a difference it makes when support tools are actually easy to use- not just for customers, but for the team behind the scenes too. I’m exploring some... Read more
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common question.
Posted within parcelLab
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Are there any prerequisites or steps users should be aware of before getting started?
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common question.
Posted within Verizon Connect
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I have been trying to get my upgrades, as well as add a couple of new vehicles since july of 2021. Here it is March 23rd 2022, and I just had another waste of an appointment, with lost revenue because of it! We have been a customer of this platform since it was owned by Fleetamtics. Back then we... Read more
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Posted within Azure Managed Applications
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The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Amazon in an easy-to-use summary, as well as a full comparison of the 6 ways to reach Amazon 1>8OO-429-3183.
You can also reach Amazon customer-support through live chat... Read more
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Posted within Desk360
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Desk360 offers multi-user capability and lets users to create different groups/teams for specific assignments. For example, when you can create a WhatsApp group and add your customer representatives inside this group, they will only answer to the messages coming from WhatsApp channel.
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Posted within Desk360
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It is our top priority to be able to provide you the most agile customer support platform so that you can provide your customers the most stellar experience.
When it comes to customer service, email is still the go-to written channel. But Desk360 allows you to communicate with your customer... Read more
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Posted within Binance
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They have disabled my account and their customer service in the US is horrific!!! I changed my bank and updated the correct information.
Coinbase, Voyager and other platforms do not hold their customers hostage!!!!
#binance #customerservice #binanceus #binancesupport #TERRIBLE
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Thanks for checking out my article on Must-See FAQ pages! Let me know what questions you have about my article by clicking “Answer” below! I’ll be answering any and all questions that come through!
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Posted within QuickBooks Online
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We received a charge back in November for a deposit on a bathroom remodel. The client said they didn't receive the services so we sent in their signed non refundable deposit contract for materials. Text messages of their excitement and approval and before and after pictures. No one contacted us... Read more
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Hi all,
What software do you recommend to have both: Customer and Technical Support Management?
I need both services in one platform at an affordable price.
Thanks for your help.
Regards!
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