Customer Experience Management Discussions
All Customer Experience Management Discussions
Posted within Desk360
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Desk360 offers multi-user capability and lets users to create different groups/teams for specific assignments. For example, when you can create a WhatsApp group and add your customer representatives inside this group, they will only answer to the messages coming from WhatsApp channel.
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Pinned by G2 as a
common question.
common question.
Posted within Desk360
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Let's say, a buyer decide to use Desk360, what comes next? Do you provide support for integration process or just send some documentation links and allow buyers to do all on their own?
Posted by:
Pinned by G2 as a
common question.
common question.
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