Hi all,
What software do you recommend to have both: Customer and Technical Support Management?
I need both services in one platform at an affordable price.
Thanks for your help.
Regards!
In Salesforce.com, the recommended flow through the happy path is to enter the system as a Lead, assign to a sales rep, rep works the lead and then converts to contact--either with our without an opportunity.
That works well--unless a lead is initially entered as a contact, a lead is converted... Read more
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