# Does Desk360 offer multi-user capability like teams?

Desk360 offers multi-user capability and lets users to create different groups/teams for specific assignments. For example, when you can create a WhatsApp group and add your customer representatives inside this group, they will only answer to the messages coming from WhatsApp channel.

##### Post Metadata
- Posted at: about 5 years ago
- Author title: Product Manager
- Net upvotes: 1


## Comments
### Comment 1

You can get detailed info on groups and assignment on docs.desk360.com

You can find more on Desk360.com 

##### Comment Metadata
- Posted at: about 5 years ago
- Author title: Product Manager




## Related Product
[Desk360](https://www.g2.com/products/desk360/reviews)

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[Help Desk](https://www.g2.com/categories/help-desk)

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