What problems is PDQ Deploy & Inventory solving and how is that benefiting you?
I work in a public school in Western Australia. The Department of Education manages the whole network including putting Read Only Domain Controllers in every school. Since on-site technicians have only read access to the RODC, we were only able to deploy MSI packages and this meant a lot of work to convert various software packages over to MSI, and even then, it was hit and miss on whether they would work or not. Then, Adobe decided that Acrobat Pro could only be deployed through SCCM or via a script, neither of which we could access. Until PDQ came along that is. I heard about it around 10 years ago and tried the free version and was instantly hooked. I then wanted all the features and my school approved. I went from installing and troubleshooting almost every computer (almost 900 at the time) to remotely pushing out and troubleshooting packages. I could start scripting the deployments with very little effort. The reporting in Inventory is amazing and I was able to drill down to areas that needed my attention far more quickly. I went from a hair-tearing, angry technical support officer to a calm one. I was the sole technician at the school. PDQ saved my sanity.
The DoE eventually gave us SCCM/MECM online via a website they built. But any packages we create are not available for up to 24 hours as the RODC has to sync back to the DC at central, so none of us who use PDQ use it. We stayed with PDQ as everything is instant, and testing can be done quickly.
I now work at a very small school that caters to those with various disabilities and challenges. I look after about 300 devices, 150 of which are Windows devices. When I first started here, I put forward a proposal to subscribe to PDQ D&I and it was approved. Even if I was only looking after 50 computers, the package is still well worth the cost and you get your ROI back so fast you don't realise just how much time and effort you save. Review collected by and hosted on G2.com.