
I found the setup process straightforward. The forms' aesthetic is modern and professional, adding an elegant touch of class to my forms. Custom domain setup was a breeze, and the flexibility to toggle between different form styles is a thoughtful touch. MakeForms offers a range of form styles, including a handy one-step form feature, which looks great. The variety caters well to different kinds of projects, making it a flexible choice for collecting data without fuss.
What truly set them apart for me was the exceptional customer support. When I encountered an integration issue, their team was highly accommodating, offering a video call to resolve the problem. The developers were hands-on and available even during late hours, showcasing their commitment to user satisfaction and support quality. Review collected by and hosted on G2.com.
Currently, one issue with MakeForms is that attachments in integrations are provided via download links, not direct transfers. I was informated this is because of HIPAA and GDPR compliance, ensuring secure data handling. Currently, attachments are stored on MakeForms' servers. The team has informed me they're looking for the best way to resolve this.
Despite that, I appreciate their serious commitment to compliance, which is crucial for my clients and me. I'm hopeful for a streamlined solution soon. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

