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This solution offers a lot in a single package. All the expected functionality is present in requirement management, manual test management, agile project management, and document management. Some areas go well beyond the usual and offer exceptionally rich functionality or ease of use. Such areas are e.g. reviews and the import features, which include excellent ReqIF support.
The system has been designed form ground up to fullfill the needs of regulated industries, with emphasis to issues like traceability, electronic signatures, audit log etc. Industry-specific templates are available and they can expedite on-boarding.
The user interface has a clear and fresh look. Even system administration is fairly straightforward, although in many cases, one has to revert to JSON editing. Everything can still be managed through the web interface.
The hosted environment has been very dependable with no performance issues, and support from Intland helpful. Review collected by and hosted on G2.com.
Exporting decent documents is not as easy as it could. Getting the Word templates correct takes a lot of trial and error, and options for conditional formatting and content are limited. This tool would benefit significantly from a good integrated reporting engine.
Some terminology choices are unfamiliar to casual users; not many have heard of "trackers" before.
The system relies very heavily on various templates, meaning also that there are very few options for global data configuration. You have to have our company-specific templates ready before creating new projects, or you end up duplicating configuration changes to several projects.
My client is using codebeamer X, and it shares its foundation with the more mature codebeamer. The user's guide of codebeamer X is written on a high-level only, and with many technical issues one has to revert back to the codebeamer user's guide. Review collected by and hosted on G2.com.
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