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Zoom

Show rating breakdown
4.6 out of 5 stars
63,405 reviews
  • 12 profiles
  • 61 categories
Average star rating
4.6
#1 in 35 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Customer Experience Solutions
Tools in an AI-first work platform
Workvivo HQ

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Zoom Custom AI Companion

1 review

Customize Zoom AI Companion by tailoring AI agents and skills to address your unique needs, and drive efficiency across your organization. With the Custom AI Companion paid add-on for Zoom Workplace plans, you can include information from your data sources, including third-party applications, using Zoom AI Studio for expanded knowledge to help drive decisions, actions, and complete tasks.

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Zoom Workforce Engagement Management

1 review

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Zoom My Notes

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My Notes captures insights from your conversations — on Zoom, in-person, on mobile, and across third-party platforms — so you can focus on the discussion, not documentation.

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Star Rating

47998
13032
1794
339
242

Zoom Reviews

Review Filters
Profile Name
Star Rating
47998
13032
1794
339
242
Vignesh D.
VD
Vignesh D.
08/04/2026
Validated Reviewer
Review source: G2 Gives Campaign

Connects Teams Globally with Ease

|Zoom Workplace
I like Zoom Workplace for its background changes and meeting rooms, which help me focus more on work. I also appreciate that the initial setup was easy.
Angkirat S.
AS
Angkirat S.
08/04/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Centralizes Communication but Needs Better Navigation

|Workvivo
I find Workvivo incredibly beneficial as it serves as a single point of contact where I can access all our internal links and communications. It's great that it consolidates everything, making it very easy to find information, whether it's HR details or technical assistance. I love the ease of use, almost resembling a semi-social media platform combined with a link stack. This makes internal communications seamless, allowing everyone from senior to junior positions to be on the same page. The platform effectively facilitates sharing information and announcements to larger groups, ensuring everyone stays updated. I also appreciate how everyone can utilize it equally.
Verified User
G
Verified User
08/03/2026
Validated Reviewer
Review source: G2 invite

Easy to Use, But Updates Cause Delays

|Zoom Workplace
I like the functionality and the ease of use of Zoom Workplace. It's a popular tool that allows us to connect with clients because everyone's familiar with it and knows how to use the different options. Also, setting it up was very easy.

About

Contact

HQ Location:
San Jose, CA

Social

@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011
Website
www.zoom.com