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Salesforce

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97,127 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Slack

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Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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7,359 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Agentforce Marketing (formerly Salesforce Marketing Cloud)

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Tableau

3,786 reviews

Turn data into action at scale with human and agent collaboration. AND Scale data-driven insights with complete operational confidence. AND Deploy visual, self-service analytics with unmatched control and flexibility.

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Salesforce Spiff

3,068 reviews

Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.

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Qualified

1,540 reviews

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

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Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

1,502 reviews

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

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Star Rating

66993
24446
4256
875
557

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66993
24446
4256
875
557
Francisco G.
FG
Francisco G.
Operations and Business Support Specialist
08/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Organized, Straightforward Ticketing with Easy Follow-Ups

I like how organized it is, and how the available customer support features let you follow up on tickets, create them, and close them. The process is straightforward, and it’s very simple and easy to track responses.
Rajni K.
RK
Rajni K.
08/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

User-Friendly Platform That Streamlines Lead Tracking and Sales Tasks

It's a great platform for all our sales process and very user friendly all our leads we able to very easily track and put task , very userfriendly and amazing platform for sales industry highly recommended.
Jitendra S.
JS
Jitendra S.
08/12/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient way to optimize field service teams

The scheduling and dispatch console makes it straightforward to assign the right technician based on skills, location, and availability. The mobile app is great as well—technicians can pull up work orders and asset details on-site, even when they’re offline.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM