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Salesforce

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97,107 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Slack

39,258 reviews

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

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Agentforce Sales (formerly Salesforce Sales Cloud)

25,871 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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Agentforce Service (formerly Salesforce Service Cloud)

7,358 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Agentforce Marketing (formerly Salesforce Marketing Cloud)

4,629 reviews

Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.

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Salesforce Headless 360 Platform (formerly Salesforce Platform)

3,994 reviews

Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.

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Tableau

3,785 reviews

Turn data into action at scale with human and agent collaboration. AND Scale data-driven insights with complete operational confidence. AND Deploy visual, self-service analytics with unmatched control and flexibility.

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Salesforce Spiff

3,068 reviews

Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.

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Qualified

1,540 reviews

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

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Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

1,502 reviews

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

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Star Rating

66974
24445
4256
875
557

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66974
24445
4256
875
557
Pallavi R B.
PB
Pallavi R B.
Ecommerce Growth Analyst @ Netsights.ai || NetSights gives CXOs the predictive intelligence to move first. Data shouldn’t just report the past. It should also guide the future.
08/08/2026
Validated Reviewer
Review source: G2 invite

Powerful Platform with a Steep Learning Curve

What I like most about Salesforce Headless 360 Platform is how flexible it is. It gives us the freedom to connect different systems and data sources and build workflows around the way our team actually works. I also really like the automation capabilities because they save a lot of manual effort and make day-to-day processes smoother. Overall, it feels like a platform that can grow with the business rather than something we have to constantly work around.
Ratnesh R.
RR
Ratnesh R.
08/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Intuitive Interface, Smooth Integrations, and Threads That Keep Teams Organized

Slack’s intuitive interface and smooth integrations have made it an indispensable part of our day-to-day workflow. The ability to connect apps like Google Drive, Jira, and GitHub directly within our channels significantly cuts down on context switching and keeps everything in one place. I also really value the threading feature, since it helps keep individual conversations organized without cluttering the main channel view.
Javiera I.
JI
Javiera I.
Journalist and social communicator
08/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Agentforce Sales Centralizes Customer Data with Powerful Dashboards and Automation

What I like most is how it keeps all customer and sales information in one place, making it much easier to manage leads, opportunities, and follow-ups. The reporting and dashboards provide a clear view of pipeline performance, and the automation features help reduce repetitive tasks so sales teams can spend more time building relationships and closing deals. I also like how customizable it is and how well it integrates with other tools, making it adaptable for different business needs.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM