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Salesforce

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97,112 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Agentforce Financial Services (formerly Salesforce Financial Services Cloud)

227 reviews

Salesforce Financial Services Cloud provides integrated sales, service and marketing solutions that break down silos and help create a cohesive, personalized customer experience across all departments, and through all channels of communication.

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Salesforce Heroku

148 reviews

Heroku is a open language cloud application platform and supports Ruby, Java, Python, Clojure, Scala, Node.js. and custom language buildpacks.

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Salesforce Order Management

121 reviews

Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

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Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

87 reviews

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits to gain a 360-view of your organization. The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact.

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MuleSoft Automation

49 reviews

Enrich your 360-degree customer view by empowering business teams with a no-code solution — embedded in MuleSoft or Salesforce — for quickly unlocking data, connecting apps, and automating integration workflows to boost productivity.

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Agentforce Education (formerly Salesforce Education Cloud)

42 reviews

Built on the world’s #1 CRM, Education Cloud empowers institutions to find, engage, retain, and support learners throughout their lifetime - all on one, integrated platform.

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Agentforce Health (formerly Salesforce Health Cloud)

37 reviews

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

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Agentforce Communications (formerly Salesforce Communications Cloud)

27 reviews

Omni-Channel Sales, Customer Order Management and Service in the Cloud

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Salesforce Government Cloud

19 reviews

Redefine how mission and technology intersect.

Profile Name

Star Rating

66984
24445
4256
875
557

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66984
24445
4256
875
557
Pallavi R B.
PB
Pallavi R B.
Ecommerce Growth Analyst @ Netsights.ai || NetSights gives CXOs the predictive intelligence to move first. Data shouldn’t just report the past. It should also guide the future.
08/08/2026
Validated Reviewer
Review source: G2 invite

Powerful Platform with a Steep Learning Curve

What I like most about Salesforce Headless 360 Platform is how flexible it is. It gives us the freedom to connect different systems and data sources and build workflows around the way our team actually works. I also really like the automation capabilities because they save a lot of manual effort and make day-to-day processes smoother. Overall, it feels like a platform that can grow with the business rather than something we have to constantly work around.
Ratnesh R.
RR
Ratnesh R.
08/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Intuitive Interface, Smooth Integrations, and Threads That Keep Teams Organized

Slack’s intuitive interface and smooth integrations have made it an indispensable part of our day-to-day workflow. The ability to connect apps like Google Drive, Jira, and GitHub directly within our channels significantly cuts down on context switching and keeps everything in one place. I also really value the threading feature, since it helps keep individual conversations organized without cluttering the main channel view.
Javiera I.
JI
Javiera I.
Journalist and social communicator
08/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Agentforce Sales Centralizes Customer Data with Powerful Dashboards and Automation

What I like most is how it keeps all customer and sales information in one place, making it much easier to manage leads, opportunities, and follow-ups. The reporting and dashboards provide a clear view of pipeline performance, and the automation features help reduce repetitive tasks so sales teams can spend more time building relationships and closing deals. I also like how customizable it is and how well it integrates with other tools, making it adaptable for different business needs.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM