I help with the marketing for four flower shops across London (Hackney, Islington, Clapham, and Notting Hill). Before we used Pluspoint, when people typed "florist near me" or "flower delivery Hackney," our shops sometimes showed up and sometimes didn't. Opening hours were wrong on some maps. The phone number for one shop was the old number for two months and I didn't even know. Pluspoint sorted that out. Our addresses, hours, and phone numbers are now the same everywhere people look. Google, Apple Maps, all the smaller sites I've never heard of. The calls went up within a few weeks. We also stick a little QR code at the till and on the delivery cards. Customers scan it and leave a Google review. We get a few new ones every week now, which sounds small but adds up. The replies get drafted for us and sound like us, I just tap approve. The thing that surprised me most: a customer walked in last month and said her phone suggested us when she asked it for the best florist near London Bridge. That didn't happen for us a year ago. Now it does.

Three months running Pluspoint for a design school with 4 campuses. We came in with four asks: streamline SMM, one inbox for everything, more Google reviews, and better local discovery. Hit all four. SMM. One queue posts to all 4 Google Business Profiles plus Instagram and Facebook. Used to eat an afternoon a week per channel. Inbox. Webchat, Instagram, and Facebook DMs in one window. Prospective students don't fall between tabs anymore. Google reviews. QR codes at the front desk after course completion. Weekly volume more than doubled in the first month, and the star average ticked up because we're catching happy graduates. Local discovery. Listings cleaned across Google, Apple Maps, Bing, and the directory long tail. We rank for "design school [city]" in all 4 cities now. Before, only 2 were dialed in

Oversee a 19-restaurant chain across BC and Alberta in our portfolio. The operating team standardized on Pluspoint after benchmarking against two larger US vendors. Per-location pricing came in well under the alternatives. What they use: 1. Listings sync across Google, Apple Maps, Bing, and the directory long tail. Hours and addresses stop drifting across 19 sites. 2. Table QR codes for Google reviews. Weekly volume more than doubled in the first three months. 3. AI replies in brand voice. The GM team approves in bulk. 4. Omnichannel inbox for webchat, Instagram, and Facebook DMs across all 19 locations. 5. Bulk social publishing to every GBP plus Instagram and Facebook from one queue. 6. Time the GM team spends on local marketing dropped sharply.