It's very intuitive & simple to set-up/maintain.

I use Okendo to collect reviews on Shopify, and it makes collecting them easy. The seller interface is easy to use, and the pricing is very competitive compared to some of the other top names in the industry. The onsite widgets look nice, are easy to install and turn on, and make it easy for customers to find what they’re looking for in a product review. The Shopify connection works very well. Customer service is really good: they reply quickly when we have an issue and seem willing to help. I also remember the initial setup being fairly easy.

What I like most about Okendo is how it allows us to collect, manage, and showcase customer reviews across our store. As an apparel brand that consistently launches new products and colorways, having customer feedback available on our product pages is especially valuable. The platform integrates with Shopify and gives us the tools to manage reviews and provide customers with helpful information when shopping. Another standout has been the customer support. Our CSM, Laura, has been amazing to work with! She's always responsive, willing to troubleshoot issues, and proactive about sharing insights into our store's performance. I especially appreciate that she takes the time to understand our business, recommend features we may not be fully utilizing, and identify opportunities to improve our current workflows. Having that level of support makes a big difference in getting the most value out of the platform.