Okendo

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523 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2016

Profile Name

Star Rating

420
99
3
1
0

Okendo Reviews

Review Filters
Profile Name
Star Rating
420
99
3
1
0
Matt H.
MH
Matt H.
Small-Business (50 or fewer emp.)
11/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Flexible, Easy-to-Use Reviews Platform with Proactive Support

We’ve had a really positive experience with Okendo. The platform gives us the flexibility we need to manage customer reviews and feedback across our ecommerce experience, while still being straightforward for our team to use. What has stood out most has been the level of support. The Okendo team has been proactive, responsive, and willing to help us work through optimizations and make sure we’re getting more out of the platform. For a growing DTC brand, it’s been a strong combination of functionality, flexibility, and customer support.
Verified User
AN
Small-Business (50 or fewer emp.)
4/5

Okendo offers an affordable pricing structure and a straightforward setup process for managing reviews and loyalty programs. However, navigating between multiple stores can be challenging due to the lack of a toggle feature in the platform.

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Verified User
A
Small-Business (50 or fewer emp.)
4.5/5

The setup of the rewards program was straightforward, aided by the helpful and patient support from Chelsea. This ease of implementation has allowed for effective gathering of reviews and managing the rewards system.

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About

Contact

HQ Location:
Sydney, Australia

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What is Okendo?

Okendo is a customer feedback and review platform designed to help e-commerce businesses collect, manage, and display customer reviews and testimonials. By integrating seamlessly with online stores, Okendo enables brands to enhance customer engagement, build trust, and boost conversions through user-generated content. The platform offers customizable review widgets, social proof tools, and analytics to optimize the customer experience and drive sales. For more information, visit their website at https://www.okendo.io.

Details

Year Founded
2016
Website
www.okendo.io