Okendo is a genuinely strong partner for us at OENA® and integrates seamlessly with Klaviyo, which is where the real value shows up. The native sync between reviews, UGC and Klaviyo profiles makes it easy to build segments and flows based on real customer sentiment and behaviour, rather than just basic purchase data. The widget customisation, questions and attributes are straightforward to set up, and the whole experience feels lightweight for the customer but powerful on the backend for our marketing team. Overall it’s reliable, fast, and fits neatly into our existing tech stack rather than feeling like another bolt‑on tool.

The admin platform is easy to navigate and use.

The help it provides brings value to the customer.