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Okendo

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421 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
#1 in 2 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

338
80
2
1
0

Okendo Reviews

Review Filters
Profile Name
Star Rating
338
80
2
1
0
Jennifer S.
JS
Jennifer S.
E-Commerce Specialist (Shopify) | Master’s Student in Digital Marketing Communication
07/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Outstanding Okendo Support Made Setup Smooth

What I like most about Okendo is the support and guidance we received throughout the setup and implementation process. Amber and Shiela have been especially helpful - they’ve been responsive, knowledgeable, and always willing to assist whenever we had questions or needed clarification. Okendo has been a valuable investment for us, especially with the support we’ve received throughout the implementation and ongoing use of the platform. Amber Smith has been incredibly helpful during the implementation process, patiently answering our questions and guiding us through the setup to ensure everything was configured properly. We also appreciate the support from Shiela Sevilleno, who has been very helpful during our quarterly check-in by answering our questions and providing guidance. We’re looking forward to continuing to work with her and the Okendo team as we further optimise and get more value from the platform.
Verified User in Retail
AR
Verified User in Retail
07/14/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Thorough Onboarding, Fast Support, and Smooth Integrations at Half the Cost

The onboarding process was very thorough, and the support team resolved any issues that came up quickly. It also integrates smoothly with the rest of our tech stack. Okendo also provides all of the same features as our previous platform, for half the cost.
Verified User in Retail
AR
Verified User in Retail
07/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Knowledgeable Customer Success Team and Strong Platform Progress

Knowledgeable and helpful Customer Success Team, and strong developments in the platform

About

Contact

HQ Location:
Sydney, Australia

Social

@GetOkendo

What is Okendo?

Okendo is a customer feedback and review platform designed to help e-commerce businesses collect, manage, and display customer reviews and testimonials. By integrating seamlessly with online stores, Okendo enables brands to enhance customer engagement, build trust, and boost conversions through user-generated content. The platform offers customizable review widgets, social proof tools, and analytics to optimize the customer experience and drive sales. For more information, visit their website at https://www.okendo.io.

Details

Year Founded
2016
Website
www.okendo.io