The ability to summarize on going issues with our customers.

I like how customizable Churnzero is. We have a lot og custom tables and information pulled from our platform about customer usage that is very helpful in understanding our customers. I like the cards for different overviews and being able to create segments that I define myself.

I love how easy ChurnZero is to use, and particularly appreciate the analytics. They help me report across my customer base on usage, health, NRR, and trends around each to make more informed decisions.