ChurnZero

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1,638 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.7
#1 in 3 categories
Grid® leader
Serving customers since
2015
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1467
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ChurnZero Reviews

Review Filters
Profile Name
Star Rating
1467
153
13
1
4
Deborah  F.
DF
Deborah F.
Sr Manager of Customer SuccessEnterprise (> 1000 emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great UI and Visibility, but Limited Reporting and Automation

data visibility & UI, integration and easy to navigate
Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
10/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Straightforward to Use with Smooth Salesforce Integration and Easy Reporting

It is relatively straightforward to use once trained on it and it integrates well with Salesforce. The reporting is nice and easy to use.
MD
Michael D.
Customer Success Team LeaderMid-Market (51-1000 emp.)
10/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Account Insights and Targeted Outreach with Helpful Health Scores

The ease of identifying accounts that aren't using our system, or specific parts of our system. Then being able to quickly contact them with targeted communications. The health scores really help us to identify trends and act based on them.

About

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HQ Location:
Washington, District of Columbia

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What is ChurnZero?

ChurnZero is the AI platform and partner for customer growth. Customer teams use it to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

Details

Year Founded
2015
Website
churnzero.com