I love that CZ is a place that you can get all your information in a one stop shop. You can check the health of a customer, find the primary contact, put in your notes, etc. Everything is at the touch of your fingertips

Easy to use and navigate, especially understanding the latest communications to the clients. Good at large scale plays and surveys. Good at segmenting customer info and analyzing customer base. No issues with performance. Good integration with Salesforce.

Consolidation of the customer journey (Onboarding and Adoption) in one place including opportunities for embedding communication and process automation