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ChurnZero

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1,604 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 5 categories
Grid® leader
Serving customers since
2015
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ChurnZero Reviews

Review Filters
Profile Name
Star Rating
1438
149
13
1
3
Clara T.
CT
Clara T.
04/25/2026
Validated Reviewer
Review source: Organic

Easy to Use with Exceptional Customer Support

I use ChurnZero to manage our nonprofit customer base, and I really appreciate its ease of use. The software provides visibility and churn prevention, which are crucial for our operations. I also think the great customer service is a standout feature. Additionally, the initial setup of ChurnZero was easy, which was a plus for us.
Verified User in Computer Software
GC
Verified User in Computer Software
04/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Customer Usage Insights and Add-On Tracking

I like the way we can keep a pulse on our customers usage of our platform and also track what add-on products they're using
Jessica T.
JT
Jessica T.
04/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Effortless Customer Management with Room for Improvement

I use ChurnZero to manage my customers effectively. It helps me avoid being disorganized and ensures I don't miss check-ins or specific customer information. I like the ability to keep track of tasks, especially with the 'My To Dos' page. The Journeys feature is also something I enjoy, as it helps me keep my customers successful with our platform and maintain a personal connection with them.

About

Contact

HQ Location:
Washington, District of Columbia

Social

@churnzero

What is ChurnZero?

ChurnZero is the AI platform and partner for customer growth. Customer teams use it to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

Details

Year Founded
2015
Website
churnzero.com