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ChurnZero

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1,604 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 5 categories
Grid® leader
Serving customers since
2015
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ChurnZero Reviews

Review Filters
Profile Name
Star Rating
1438
149
13
1
3
Jamie B.
JB
Jamie B.
Customer-focused leader with extensive experience managing high-value SaaS portfolios and driving customer success in remote environments.
07/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Built for CSMs: ChurnZero Makes Success Workflows Seamless

ChurnZero is a tool built FOR CSMs. It's nice to have a tool tailored to your needs, rather than making something that was clearly built for Sales "work". It's also great to have the plugins available (like Teams, for example).
Verified User in Computer Software
AC
Verified User in Computer Software
07/06/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Next-Level Implementation Support, Simple UI, and Convenient Zoho CRM Integrations

The support from the implementation team has been next level. I also love the simple and easy to use UI and UX. The integrations directly into our CRM Zoho are very convenient as well.
SC
Sandeep C.
07/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

AI-Powered Analysis of Customer Interactions Across Multiple CRMs

It takes all customer interactions from multiple CRMs and anaylizes it through it AI/Intelligence

About

Contact

HQ Location:
Washington, District of Columbia

Social

@churnzero

What is ChurnZero?

ChurnZero is the AI platform and partner for customer growth. Customer teams use it to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

Details

Year Founded
2015
Website
churnzero.com