Products

HaloITSM is an ITSM service desk software solution, designed specifically for IT service management. HaloITSM gives you the power to manage all IT support with powerful ITIL aligned out-of-the-box functionality. You can streamline and report on specific processes such as change and problem management. Tailored to your exact requirements, you can align IT to the business needs in an all-inclusive, unlimited IT Service Desk solution.

CloudBlu Consulting Pty Ltd is a specialized firm offering strategic advice and implementation services in IT Service Management , Customer Service Management , and IT Operations Management . With over 75 years of combined experience, their certified experts design, implement, and optimize frameworks tailored to unique business needs, enabling organizations to streamline operations, boost productivity, and enhance service delivery. Key Features and Functionality: - IT Service Management : Cus

ISO-STANDARD.app is an integrated compliance, risk and trust management platform for UK small and mid-sized businesses and the consultancies that serve them. It covers ISO/IEC 27001, ISO 9001, ISO/IEC 20000-1 and ISO/IEC 42001 in one system, with supporting coverage for SOC 2, GDPR, Cyber Essentials and PCI DSS. Most SMEs don't buy compliance software because they want certification. They buy it because a deal is stalled behind a security questionnaire, an audit is coming, or an enterprise cust

HaloCSM is a customer service platform for teams that support external customers at scale. Every conversation lands in one queue regardless of where it started. Email, live chat, voice, WhatsApp, social and web forms all route through the same workflow engine, so agents work from a single view of the customer rather than switching between tools. The self service portal is fully brandable and can be built to match your existing customer community, with a knowledge base, ticket tracking and AI p

HaloCSM is a type of customer service software that helps support teams manage, track and resolve customer enquiries across multiple communication channels from a single system. It is developed by Halo Service Solutions, a software company headquartered in the United Kingdom, and is used by organisations that support external customers rather than internal employees. Customer service software, also referred to as help desk software or customer support ticketing software, centralises incoming cu