Products

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social mess

Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered by the Zendesk Resolution Platform, it simplifies operations, accelerates service, and eliminates the fragility of legacy stacks and bolted-on tools. AI is embedded across every channel to accelerate agents and deflect the rest. Voice is native with AI Agents and Voice Copilot. And AI powered WEM, Q

Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity. Easy to implement, scale, and adapt across departments

Securden Password Vault for enterprises is a simple, scalable, and enterprise-grade credential management solution available in both cloud (SaaS) and on-premise (self-hosted) editions. It centralizes credential storage, enforces strong access controls, and simplifies governance for IT teams of all sizes. The software supports secure storage, management, and automated rotation of credentials, along with reports and insights that help administrators maintain oversight. Mobile applications for i

Flip is the leading conversational AI customer service platform for retail/eCommerce, healthcare, and transportation. Most platforms are built wide and are generic. Flip is built deep and focused on automations specific to retail, healthcare and transportation - the industries where generic AI falls short and domain depth wins. Trained on over 300 million real customer interactions across 250+ deployments—including Under Armour, Tory Burch, Experity, and 13cabs—Flip handles up to 90% of

Proactive Campaigns app is a mass email-sending tool for Zendesk that helps to perform and implement the best email marketing practices from your customer support account. All you need is just compile customer list from your Zendesk ticket or contact database or import all contacts from a CSV file. Then compose your email body, set assignees, and select the needed email sender address. Besides, you can even select different ticket forms for specific email campaigns or send internal notes in bulk

Kanban Pro for Zendesk by GrowthDot is an all-in-one Kanban board and CRM solution built directly for Zendesk. It helps support and sales teams manage tickets, deals, pipelines, and customer communication without switching between multiple tools or syncing third-party platforms. The app combines visual ticket management with sales pipeline tracking, allowing teams to organize workflows using customizable Kanban boards, drag-and-drop ticket handling, deal stages, forecasting tools, and CRM featu

HappyFox Chatbot is an AI-powered, enterprise chatbot solution for customer support and self-service use cases. It is easy to implement and integrates with HappyFox Help Desk and Zendesk Support to create tickets and to keep the conversations in sync. Free up your support staff's time for the questions that matter.

Risotto is an AI-powered IT support platform that integrates directly into Slack, automating routine IT workflows and SaaS provisioning. By instantly resolving common IT tickets, granting secure software access, and providing seamless connections to existing knowledge repositories, Risotto significantly enhances productivity, accelerates response times, and reduces the manual workload on IT teams. Designed specifically for modern businesses leveraging Slack, Risotto integrates effortlessly with

NuovoTeam is a Team Communication solution-focused towards field force and frontline employees. It enables organizations to provide team communication and collaboration software to non-desk employees. NuovoTeam brings the power of instant messaging, VoIP Calling and group chats to facilitate team communication within a secure environment. Modern teams and a perimeter-less workforce need a trusted, secure tool to communicate and collaborate with ease. NuovoTeam facilitates team communication wit

BLEND's Multilingual Help Desk is an AI-powered customer support solution designed to seamlessly integrate with Zendesk, enabling businesses to provide efficient and accurate support in over 120 languages. By combining advanced neural machine translation (NMT) technology with human post-editing, this tool ensures high-quality translations that maintain the nuances of the original communication. Key Features and Functionality: - Seamless Zendesk Integration: The Multilingual Help Desk int

In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions. ❌  Problem Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-cons

SuccessCX is a premier customer experience consultancy and Zendesk partner dedicated to transforming customer service operations for over 300 organizations across Australia and the Asia-Pacific region. By leveraging advanced technologies such as Zendesk, AI agents, and co-pilot tools, SuccessCX enhances response times, reduces manual workloads, and delivers superior outcomes for both customers and support teams. Their comprehensive services encompass Zendesk implementation, optimization, automat

DeskClone AI is a platform for building AI support agents that clone your team's expertise. You don't configure workflows or train models - you describe your support to Jarvis, the super-agent built into the platform, or just upload your requirements and spec docs, and Jarvis builds the agent, loads its knowledge, and publishes it with a one-line embed code. Every change Jarvis makes is journaled and one-click reversible. Your agent answers from your docs, email history, and past tickets - and r

Tidying up your Zendesk data has never been easier! With the Purge My Zendesk app, you can clean up your Zendesk in just one click. Say goodbye to unnecessary tickets, users, and organizations hassle-free. Simply install the app, select the data you want to delete and start the bulk process. No more spending hours manually erasing contacts or tickets one by one. Now you can focus your valuable time on more important tasks.

Multi-platform AI & Live Chat Customer Support for Website Chatbot Widgets, Ticketing Widgets, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, OpenCart, Zalo, Zendesk, E-mails, SMS Texts, Notifications, and more. - Integrates with your OpenAI API Key - Choose OpenAI Model - Custom Prompt - White Label & Design Customization - Multi-platform Customer Support - No coding required - Simple and Easy to use Suppo

Zentesimal is an AI Manager built for Customer Experience and Customer Success teams at companies with segmented account bases from strategic accounts to long-tail, self-serve users. Most CX tools stop at automating support tickets. Zentesimal goes further: it runs both reactive support and proactive customer success as a unified layer of AI workers, systems covering every account tier, including the ones human teams never have time to reach. For top-tier accounts, Zentesimal acts as a copilot

Padah Solutions Pvt Ltd, established in 2018 and headquartered in Bangalore, India, is a Platinum Atlassian Partner and Premier Zendesk Partner specializing in Business Process Management solutions. The company focuses on enhancing organizational efficiency by refining processes and implementing automation tools tailored to various industries. Their services encompass business process analysis, re-engineering, solution architecture, tool selection guidance, implementation, user training, and ong

Partnerway is a leading official reseller of renowned software solutions, including Google Workspace, Asana, Zendesk, AWS, and Microsoft, across Europe. Established in 2021 and headquartered in Tallinn, Estonia, Partnerway specializes in assisting small and medium-sized businesses (SMBs to accelerate growth by digitalizing operations, optimizing business processes, and facilitating seamless cloud migrations. With a dedicated team of industry-certified specialists, Partnerway has successfully sup

Put your live helpdesk on the wall — tickets, SLAs, calls and team goals on one board the whole room can see. Built for support desks, IT teams and MSPs running Zendesk, Freshdesk, Jira Service Management, HaloPSA, SuperOps and more — self-hosted, so your data never leaves your server.