Search results for wallee

Pickwick answers a home-service shop's phone when nobody in the office can: after hours, on weekends, and when the line is busy. It says in its first sentence that it is automated, speaks English or Spanish, takes the caller's name, number and address, and reads the address back with the house number digit by digit. Then it sorts the call: a caller who names gas, carbon monoxide, smoke or sparks hears fixed "hang up and call 911" wording; urgent calls are flagged to the people the shop lists; routine jobs are penciled into the calendar and held for the owner's one-tap approval. Calls are recorded and transcribed, and the owner sees them in a dashboard. The shop keeps its own number and forwards it. Plans start at $149 a month, with a 14-day free trial and no card.

Safina AI is an advanced AI-powered telephone assistant designed to enhance productivity and ensure 24/7 availability for businesses and professionals. By leveraging natural language processing, Safina AI engages in natural interactions with callers, effectively managing incoming calls and allowing users to focus on their core tasks without interruptions. This intelligent solution is particularly beneficial for sectors such as skilled trades, real estate, law firms, and logistics, where timely and efficient communication is crucial. Key Features and Functionality: - AI-Powered Dialogues: Utilizes natural language processing to facilitate seamless and professional interactions with callers. - 24/7 Availability: Ensures that no important customer inquiries are missed, providing round-the-clock responsiveness. - Automated Data Collection: Captures and organizes contact details and caller inquiries directly into CRM systems, streamlining data management. - Structured Call Summaries: Provides clear and categorized summaries of customer concerns for efficient follow-ups and planning. - Customization Options: Allows configuration of conversation style, speed, tone, and selection of different voices to align with brand identity. - Multi-Language Support: Offers over 30 language options with automatic language switching to cater to a diverse clientele. Primary Value and Solutions Provided: Safina AI addresses the challenge of managing incoming calls without compromising productivity. By handling calls intelligently, it reduces the burden on office staff, minimizes missed opportunities, and enhances customer satisfaction. Businesses benefit from increased efficiency, as Safina AI allows professionals to concentrate on their work while ensuring that all customer interactions are managed professionally and promptly. This leads to time savings, more completed orders, reduced customer wait times, and effective spam call blocking, ultimately contributing to business growth and improved client relationships.

BerényiSoft AI Call Center is an AI-powered phone customer service system and voicebot that answers and makes calls in natural spoken language – 24/7, in Hungarian, integrated with your existing CRM/ERP systems. Instead of a push-button IVR menu, the AI understands what the caller wants, handles the request on its own and hands over to a live agent when needed. How it works: 1. Call answering and intent recognition – information request, appointment booking, service request or complaint 2. Autonomous handling – answers from the company database, books or modifies appointments, records data and confirms details with the caller 3. Handover to a live agent – complex cases are transferred together with a conversation summary, so the customer doesn't have to start over 4. Recording, summary, reports – every call is recorded and searchable, summaries and data flow into the CRM/ERP, management reports are generated automatically Key features: - Inbound and outbound call handling – the AI can also initiate calls automatically - Phone appointment booking with confirmation - Voicebot dialogues in natural Hungarian, consistent on-brand communication - Multiple parallel calls, no waiting queue, scales by configuration - Integration with PBX, CRM, ERP, ticketing and booking systems via API - Automatic call recording, summaries, data export and reporting - GDPR-compliant data handling; callers are informed they are talking to an AI and can request a human agent at any time Ideal for healthcare and private clinics, service centers, webshops and logistics, real estate and finance, utilities and public service providers, and enterprise customer service. Developed and implemented by BerényiSoft Kft. with 20+ years of enterprise software experience and local support. Pricing is custom, based on call volume, processes and integrations.

Conduit is an AI administrative assistant for owner-run businesses whose work arrives by phone and text: home services, salons and spas, clinics and practices, studios, cleaners, repair shops and small agencies. Conduit answers every inbound call 24 hours a day with a named assistant that always discloses it is AI. It answers questions from the business's own information, checks the calendar and books, reschedules or cancels appointments with conflict checks, screens spam and wrong numbers, escalates emergencies to the owner and a backup contact, and texts missed callers back from the business's own phone number rather than a shared shortcode. After every real enquiry the owner receives a complete lead in a unified inbox, by email, by text and by push notification, with an honest record of what the assistant could not collect. A detail the caller declined to give is shown differently from a detail that never came up, so the owner never has to guess whether to ask again. Other capabilities include two-way Google Calendar sync, confirmations and reminders, customer self-service reschedule links, caller recognition across days and channels, owner-configured intake questions, a morning briefing, a monthly recap, and a signed lead webhook for Zapier and CRM delivery. Pricing is a flat monthly plan with included call minutes and texts: Solo at 129 USD per month, Growth at 299 USD per month, and Office at 499 USD per month, with two months free on annual billing. There is no per-minute billing and no overage charge of any kind. Spam calls are not counted. When a plan reaches its included allowance the assistant continues taking messages rather than generating additional charges. Two-way texting features activate once US carrier registration is complete for the business.

Odile After Hours is an AI phone receptionist for small businesses: trades, salons, clinics, law offices and service companies. When you can't pick up, it answers on the number you already have, tells every caller it is an AI, takes their name, callback number and what they need, books the appointment if your calendar allows, and texts you the message as the call ends, with emergencies marked URGENT. Every caller lands in a built-in CRM, or in HubSpot, Pipedrive, GoHighLevel or any CRM by webhook. Bookings go into Google Calendar, Square Appointments or the built-in calendar. Seven languages. $199 a month with 400 answered calls included, first 14 days free, no contract; Solo plan $29 a month. Agencies can white-label it at $99 a line a month.

Call Flow is an AI role-play training platform for sales and customer support teams. Reps practice realistic calls against AI-powered buyers and callers across 700+ real-world scenarios — from hostile refund calls to cold-call brush-offs — with six caller temperaments and three difficulty levels. Every call is scored instantly across five dimensions (rapport, objection handling, active listening, compliance, and resolution) with actionable coaching tips. Managers get readiness scorecards, skill heatmaps, certification workflows, and supervisor score overrides. Teams use Call Flow to cut new-hire ramp time by up to 40% and improve first-call resolution without practicing on real customers. SOC 2 compliant and GDPR ready, with SSO and role-based access. Pricing starts at $49.99/month.

mujib is an enterprise AI support center that runs your call center end-to-end. It answers real inbound calls over SIP/PBX, chat, and messaging 24/7, in the caller's own language and dialect (50+ languages supported). Mujib detects caller intent, searches your knowledge base with grounded RAG, and takes action through connected APIs to resolve issues from your real content and live systems - not guesswork. When a call falls outside its scope, it performs a warm transfer to a human agent with full context, so there's never a dead end. With sub-2-second response times and a 99.9% uptime SLA, mujib replaces large support teams, long hold queues, and inconsistent answers with a consistent, policy-aligned AI agent trained on your own knowledge base.

BookedBy9 is an AI front desk that answers every call to your business 24/7 and books the appointment while the customer is still on the line. It greets callers with your business name, asks what they need, offers real openings from your calendar, books the visit, and confirms it back to them before they hang up. Within a minute you get an email with the caller's name, phone number, address, and what they need. You keep your existing number and simply forward the calls you miss, or everything after hours. Built for home service contractors and any business that runs on booked appointments. $99 a month, no setup fee, no contract, cancel anytime. Call the live demo line at (360) 648-7086 to hear exactly what your customers would hear.

Atlas is an AI receptionist for trades and small businesses. It answers your business line when you are on a job, after hours or on weekends: it picks up on the first ring, asks the caller's name, phone number and reason for calling, offers a slot live on the call and books it in your Google Calendar. After each call, you get an email with the caller's details, a summary and the transcript. For a real emergency, it forwards the call to your emergency number. The BotLib team builds your agent from your website and a short questionnaire, tests it with you and keeps improving it once it is live. You keep your current number. Atlas speaks English, French and Spanish. 7-day free trial with 100 minutes, then $49/month with 100 minutes included, $0.25/min beyond.

Lyra combines technology and data with the most effective care to create a better experience for you and your people. With therapy, coaching programs, and self-care apps, we meet your people where they are, across the mental health spectrum.

Thrive is a digital Human Resources SaaS that is offered as a subscription partnership for employers and HR firms to manage employee offboarding or employee internal redeployment by connecting users to a potentially unlimited market of human resources and personal services relevant during a career transition process. The self-selection marketplace offers a uniquely different model to traditional outplacement where employees are typically assigned a pre-selected package of services. In addition to the foundational features available in Thrive's sibling product, CareerJSM (www.careerjsm.com), the marketplace has existing vendor partnerships with a range of online education service providers, skills and personal assessment services and is localized with service providers for contemporary services like branding, photography (headshots), entrepreneurship services etc as required. A suite of traditional HR services are provided by Thrive's HR Agency partners in Canada, Australia and German markets. The product can be acquired directly by employers within it's three established market's (Canada, Australia and Germany). Thrive is also seeking a revenue share subscription partnership with Human Resource Agencies in additional countries.

The People Not Tech Team Solution is an application that helps teams of all sizes to improve efficiency, productivity and wellbeing by increasing their Psychological Safety by collecting and displaying data in a dashboard and helping teams better their behaviours and dynamic with the use of crowdsourced and curated team plays.

TeamMood, track the well-being of your team, easily.

Friday Pulse provides an employee engagement platform that helps organisations monitor and improve staff happiness levels and experience of organisational culture.

A software platform that leverages the power of employee feedback through a streamlined, scalable solution. Our platform provides employers with rich data insights into the employee experience, whilst assisting them in meeting their legal obligations. By investing in creating a psychologically safe workplace, organisations can see enormous benefits.

Ringon schedules appointments, handles unwanted calls, opens tickets, takes messages, and more - it's like having a personal phone agent! Available 24/7 | Speaks 145 Languages | Infinitely Patient - Core Features: 1. Effortless Scheduling • One-Click Calendar Sync: Integrates seamlessly with Google Calendar and other platforms. • Custom Booking Rules: Sets availability, appointment durations, and buffer times. • Automated Reminders: Sends SMS or email confirmations and reminders to reduce no-shows. 2. Advanced Call Screening • VIP Recognition: Identifies important callers and prioritizes them. • Spam Blocking: Filters out unwanted sales calls and spam. • Personalized Greetings: Tailors messages to make every caller feel valued. 3. Real-Time Notifications • Urgent Alerts: Sends notifications immediately when attention is required. • Conversation Summaries: Provides concise overviews of calls and messages. • SMS Confirmations: Callers confirm booking or tickets via SMS in seconds. 4. Easy Customization • Customize Personality: Choose how your assistant interacts—professional, friendly, or formal. • Speaks 145 Languages: Communicate effectively with a global clientele. • Quick Setup: User-friendly interface allows for setup in minutes. 5. Flexible Booking Options • Google Calendar Integration: Syncs appointments in real-time. • Custom Booking Solutions: Use your own calendar or registration form links. • Appointment Management: Easily modify or cancel appointments as needed. 6. Custom Email Ticketing • Easy Setup: Configure custom email responses and ticketing in minutes. • Automated Follow-Ups: Calls or sends SMS to clients with information or next steps. • Centralized Communication: Keep track of customer interactions in one place.

Call Welcome is an AI phone receptionist that helps Canadian home-service trades answer the calls they miss. It is built for owner-operators and small crews in plumbing, electrical, heating and cooling, roofing, garage doors, painting, tile, paving, landscaping, pool installation and home cleaning. The business keeps its own phone number and sets call forwarding on no answer to its Call Welcome number, so only unanswered calls reach the receptionist. The receptionist tells every caller it is an AI and that the call is transcribed, answers questions from the business's profile, and takes down what the caller needs. Each message is texted to the owner and saved in an online inbox with the call's transcript. Key features: - Answers missed calls at any hour, on the business's existing number - Takes the caller's name, callback number, address, the job, urgency and best time to call back - Flags the emergencies the owner defines and can put them straight through to the owner's phone - Gives safety instructions on gas and life-safety calls and sends the owner a safety text - Answers questions about hours, service area and services, and declines sales calls Each trade starts from its usual services and emergencies, which the owner can change in the portal. The portal shows every call with its type, outcome, length and transcript, and lets the owner block numbers. Calls are not recorded, and transcripts and messages are stored in Canada. Call Welcome is for Canadian businesses and works with any Canadian mobile or landline that supports conditional call forwarding. Plans are priced by minutes: Starter at $99 CAD a month with 400 minutes, Standard at $199 with 800, and Pro at $299 with 1,200, plus tax. Every plan starts with a 14-day free trial, billed only if the receptionist is live by then, with no contract. Booking visits into calendars and field service software is coming soon.

OpenPhone's Call Flow Software is a comprehensive solution designed to enhance business communication by streamlining the management of incoming calls. It enables businesses to create multi-step call flows that improve customer experience and optimize team efficiency. With OpenPhone, companies can implement phone menus, call forwarding, and business hours routing, ensuring that calls are directed appropriately based on availability and expertise. This user-friendly system allows for easy setup and modification of call flows, helping businesses manage call volumes effectively and maintain seamless communication. Key Features and Functionality: - Business Hours Routing: Define specific working hours to route calls differently during and after business hours. - Ring Users: Customize how team members are dialed, either simultaneously or in prioritized batches. - Phone Menu (IVR): Implement interactive voice response systems to guide callers to the appropriate department or team member. - Voicemail: Allow callers to leave voice messages when the team is unavailable. - Play Audio: Broadcast pre-recorded messages to inform or update callers. - Call Forwarding: Set up backup call forwarding options based on team availability. - Sona AI Agent: Utilize a 24/7 AI agent to assist customers when the team is busy or offline. Primary Value and Solutions Provided: OpenPhone's Call Flow Software addresses the challenges businesses face in managing high volumes of incoming calls by automating and customizing call routing processes. It ensures that customers are promptly connected to the right department or team member, reducing wait times and enhancing satisfaction. The software also allows for efficient handling of missed or unanswered calls through backup routing options, minimizing the risk of losing potential customers. By automating call management based on business hours and team availability, OpenPhone helps businesses save time, improve operational efficiency, and deliver a superior customer experience.

247 Reception is an AI receptionist built for businesses that lose work to unanswered calls: trades, clinics and service businesses where the caller simply rings the next provider if nobody picks up. It answers every inbound call 24/7, including nights and weekends. On each call it captures the caller's name, number and reason for calling, records and transcribes the conversation, and books appointments directly into the business's Google Calendar. Each customer gets a dedicated phone number with an area code local to the city they operate in, and can choose a male or female voice. Setup takes about a minute: answer four questions about the business, and the receptionist is built from those answers. Plans are priced in minutes rather than a number of calls, starting at $99/month for 250 minutes. Every account starts with 10 free minutes before any card is entered.

Grizzly Dispatch is an AI phone assistant for owner-operators in the trades: locksmiths, garage door companies, mobile auto glass techs and tow operators. When you can't pick up, it answers, tells the caller it's an automated assistant, and takes the job the way a good dispatcher would: the address, what's wrong, the vehicle or door, and the days that work. The ticket is texted to your phone the moment the call ends, and a caller who hangs up gets a text so they can finish by replying. It quotes only the prices you set, always as an estimate you confirm, and never promises an arrival time you haven't given. Each trade gets its own safety screen, like the broken-spring warning for garage doors. English and Spanish. $99/mo for a solo operator, with no per-minute charges. Built and used every day by a one-truck tow company in Ashland, Oregon.