mujib
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mujib is an enterprise AI support center for phone lines and digital channels. It acts as an AI-powered call center: receiving calls, understanding customer issues, resolving them using answers grounded in the company's own knowledge base (RAG), and escalating to human agents when needed. mujib connects to real SIP/PBX telephony (Asterisk, FreePBX, carrier trunks), supports 50+ languages and dialects, and offers omnichannel coverage across WhatsApp, Telegram, Instagram, email, and web chat, with 24/7 availability and under 2-second response times.
mujib is an enterprise AI support center that runs your call center end-to-end. It answers real inbound calls over SIP/PBX, chat, and messaging 24/7, in the caller's own language and dialect (50+ languages supported). Mujib detects caller intent, searches your knowledge base with grounded RAG, and takes action through connected APIs to resolve issues from your real content and live systems - not guesswork. When a call falls outside its scope, it performs a warm transfer to a human agent with full context, so there's never a dead end. With sub-2-second response times and a 99.9% uptime SLA, mujib replaces large support teams, long hold queues, and inconsistent answers with a consistent, policy-aligned AI agent trained on your own knowledge base.
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What is mujib?
mujib is an enterprise AI support center that runs your customer support operations end-to-end — receiving calls, understanding intent, resolving issues from your own knowledge base, and escalating to a human agent when needed. Built for real phone lines (SIP/PBX via Asterisk and FreePBX) as well as WhatsApp, Telegram, Instagram, email, and web chat, mujib gives every customer the same accurate, on-brand experience across channels. Our AI detects how each caller speaks and responds in the same language and dialect, covering 50+ languages worldwide. Every answer is grounded in your documents and policies through retrieval-augmented generation, and can pull live data from your CRM, order systems, or APIs when a real-time answer is needed. Founded in 2024 by a deeply technical team from Iraq, mujib brings enterprise-grade conversational AI to telecom, banking, government, and enterprise support teams worldwide — combining innovation, privacy-by-design, and simplicity in every deployment.